Rinnai FS35BN/US Quick start guide

FS35BN/US
FS35BL/US
Gas Radiant Space Heater
Owners Operation and Installation Manual
Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in
your building.
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified
installer, service agency or the gas supplier.
This heater has been designed to code ANSI Z 21.88a-2000
effective 7-1-2002
This appliance is only for use with the type of gas indicated on
the rating plate.
This appliance is not convertible for use with other gases.
INSTALLER: MUST LEAVE THIS MANUAL WITH THE UNIT AFTER INSTALLATION
OWNER: RETAIN THIS MANUAL SAFELY, FOR FUTURE REFERENCE
zx
HOME OWNER / INSTALLER
FOR YOUR SAFETY
THIS MANUAL MUST BE READ IN ITS
ENTIRETY BEFORE OPERATING HEATER
WARNING: If the information in these instructions are not
followed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.

2
LIMITED WARRANTY
RINNAI FIREPLACE HEATER
WHAT IS COVERED?
This Warranty covers any defects in materials or workmanship, subject to the terms stated below. This
Warranty extends to the original purchaser and subsequent transferees, but only while the product remains at
the site of the original installation. This Warranty only extends through the first installation of the product and
terminates if the product is moved or reinstalled at a new location.
HOW LONG DOES COVERAGE LAST?
Item Period of Coverage
All Parts and Components 2 Years from Date of Purchase
WHAT WILL RINNAI DO?
Rinnai will repair or replace the product or any part or component that is defective in materials or workmanship,
except as set forth as follows. Rinnai will pay reasonable shipping costs, provided you obtain prior authorization
from an Authorized Rinnai Distributor. Rinnai will not pay labor charges associated with the repair or replacement
of the product or any part or component. All repair parts must be genuine Rinnai parts. All repairs or replacements
must be performed by an individual or servicing company that has been authorized by Rinnai or its distributor.
Replacement of the product or replacement of the heat exchanger may be authorized by Rinnai only. Rinnai
does not authorize any person or company to assume for it any obligation or liability in connection with the
replacement of a product or heat exchanger. If Rinnai determines that repair of a product is not possible,
Rinnai will replace the product with a comparable product, at Rinnai’s discretion.
HOW DO I GET SERVICE?
You must contact an Authorized Distributor or Installer for the repair of a defective product under this Warranty.
Failure to contact an Authorized Distributor or Installer will void the Warranty. For the name of the Authorized
Distributor or Installer nearest you, please contact your local HVAC dealer or gas service technician, visit the
Rinnai website (www.rinnai.us), call Rinnai at 1-800-621-9419 or write to Rinnai, 103 International Drive, Peachtree
City, Georgia 30269.
Proof of purchase is required. You can show proof of purchase with a dated sales receipt, or by completing
and mailing the enclosed Warranty registration card within 30 days of purchasing the product. Please complete
the enclosed Warranty registration card and mail it to Rinnai at the address shown on the card. Receipt of this
card by Rinnai will constitute proof-of-purchase for this product. However, return of this Warranty registration
card is not necessary in order to validate this Warranty.
WHAT IS NOT COVERED?
This Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration,
misapplication, force majeure, improper installation, improper maintenance or service, or for any other causes
other than defects in materials or workmanship. This warranty does not apply to any product whose serial
number or manufacture date has been defaced.
Rinnai is not liable for any special, incidental, indirect or consequential damages that may arise, including
damage to person or property, loss of use, or inconvenience. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation may not apply to you.
LIMITATION ON IMPLIED WARRANTIES
Any implied warranties of merchantability and fitness arising under state law are limited in duration to the
period of coverage provided by this limited Warranty, unless the period provided by state law is less. Some
states do not allow limitations on how long an implied Warranty lasts, so the above limitation may not apply
to you.
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to
state.

3
WARNING
IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR
MAINTENANCE CAN CAUSE PROPERTY DAMAGE, PERSONAL INJURY OR
LOSS OF LIFE.
INSTALLATION AND SERVICE MUST BE PERFORMED BY A QUALIFIED
INSTALLER, SERVICE AGENCY OR THE GAS SUPPLIER.
Freestanding Fire
Table of Contents
Limited warranty ............................................................................................................ 2
Contacts ........................................................................................................................ 3
Specifications ................................................................................................................ 4
Dimensions ................................................................................................................... 4
Important points / usage and installation musts ............................................................... 5
Technical specifications ................................................................................................. 7
For your safety read before operating heater .................................................................. 8
Operation....................................................................................................................... 9
Location......................................................................................................................... 10
Venting .......................................................................................................................... 11
Gas connection .............................................................................................................. 11
Log installation ............................................................................................................... 12
Testing and commissioning ............................................................................................ 13
Maintenance instructions ................................................................................................ 14
Wiring diagram .............................................................................................................. 16
Trouble shooting ............................................................................................................ 16
Exploded diagrams........................................................................................................ 17
Parts List ....................................................................................................................... 19
Installation notes ............................................................................................................ 21
Installation / commissioning checklist ............................................................................. 23
Installer details ............................................................................................................... 23
CONTACTS
This manual applies to the following models only:
FS35BN/US
FS35BL/US
zx
America Corporation
103 International Drive
Peachtree City
Georgia 30269
1-800-621-9419
www.rinnai.us

4
Model: FS35BN/US (NG) United States
FS35BL/US (Propane) United States
Description: Freestanding radiant/convector, glass-fronted, ceramic log space
heater with forced convection and natural draft flue system
Output: 26,000 Btu/hr Natural Gas 23,000 Btu/hr Propane
Gas Control: Push button combination control valve
Burners: Ember bed, flame and heat burner
Warm Air Discharge: Top front louvres
Flue: Natural draft. Approved 4” B vent system
Ignition: Electronic spark
Power Supply: 115V. 60Hz
Rating Plate Location: Bottom right hand side of pillar
Weight: 141 lb
SPECIFICATIONS
DIMENSIONS
3”
20” 25 ½”
21”
9”
12 ¼”
30” Gas inlet
3/8” FNPT
10.6”

5
7 This heater may be installed directly onto
carpet.
8 Read these rules and the instructions
carefully. Check all local codes. Failure
to follow these could cause a malfunction
of the heater resulting in death, serious
bodily injury and/or property damage.
9 This appliance is only for use with the
type of gas indicated on the rating plate.
This appliance is not convertible for use
with other gases.
10 WARNING: Any change to this heater
or its controls can be dangerous.
11 If a gas leak is suspected, turn heater
off, turn gas supply valve off at appliance
connector valve. Open windows to
ventilate area immediately and contact
your dealer or gas company.
12 DO NOT PLACE CLOTHING OR
FLAMMABLE MATERIALS,
GASOLINE AND OTHER FLAMMABLE
VAPORS AND LIQUIDS, ON OR NEAR
THE HEATER.
13 Do not spray aerosols when the heater
is in operation.
14 YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISED WHEN
THEYARE IN THE SAME ROOM WITH
THE HEATER.
Unpack the heater and check for damage (DO NOT INSTALL DAMAGED HEATER). If the
heater is damaged, contact your supplier for advice. Before installing the heater, check the
label for the correct gas type (see rating plate, bottom right hand side of pillar). Refer to local
gas authority for confirmation of the gas type if you are in doubt.
Included in the carton
Customer operation information
IMPORTANT
Before using this product, please read this manual carefully to make sure of proper use of the
product:
1 The installation must conform with local
codes, or in the absence of local codes,
the National Fuel Gas Code, ANSI
Z223.1, or the Canadian Installation
Code, CAN/CGA -B149.
2 For information on gas type see the data
plate on the appliance.
3 This heater must not be installed where
curtains or other combustible materials
could come into contact with it. In some
cases curtains may need restraining.
4 This is a freestanding appliance
designed for installation with a vertical
flue only.
5 If you move, check the gas type in the
area where you are moving to. The local
gas authority will be able to advise on
local regulations.
6 This heater discharges a large volume
of warm air to provide even heat
distribution. If the air in the room
contains cooking vapor or cigarette
smoke, and the heater is used on a
carpet, the surface of the carpet may
become discolored. In addition, some
nylon carpets contain dyes which may be
affected by the warm air flow. Some soft
vinyl surfaces are also subject to
distortion, or discoloration by warm air.
To prevent discoloration of carpets, etc.,
a mat should be placed in front of the
appliance, extending about 30” in front
of it.
IMPORTANT POINTS / USAGE AND INSTALLATION MUSTS

6
Diagram shows
minimum
clearances from
combustible
materials
15 LPG containers must not be installed
indoors.
16 Do not use this appliance if any part has
been under water. Immediately call a
qualified service technician to inspect
the room heater and to replace any part
of the control system and any gas control
which has been under water.
17 Adequate clearances for accessibility for
purposes of servicing and proper
operation should be provided.
18 Adequate clearances around air
openings into the combustion chamber
should be provided.
19 Do not install in areas where curtains,
drapes, clothing, or other moving
flammables are within 15 inches of this
unit.
The appliance must be isolated from the
gas supply piping system by closing its
equipment shutoff valve during any
pressure testing of the gas supply piping
system at pressures equal to or less than
½ psi (3.5 kPa).
24 The draft hood on the appliance should
be installed in the same atmospheric
pressure zone as the combustion air inlet
to the appliance and shall be located so
that the relief opening is accessible for
checking vent operation.
25 The appliance, when installed, must be
electrically grounded in accordance with
local codes or, in the absence of local
codes, with the National Electrical
Code, ANSI/NFPA 70, or the Canadian
Electrical Code, CSA C22.1
26 A gas appliance must not be connected
to a chimney flue serving a solid fuel
burning appliance.
27 Do not restrict the warm air discharge
by placing articles in front of heater.
28 This appliance must not be used for any
purpose other than heating.
29 Do not allow anyone to post articles
through the louvres.
30 Do not allow anyone to sit or lean
against the appliance.
31 DUE TO HIGH TEMPERATURES, THE
APPLIANCE SHOULD BE LOCATED
OUT OF TRAFFIC AND AWAY FROM
FURNITURE AND DRAPERIES.
32 CHILDREN AND ADULTS SHOULD BE
ALERTED TO THE HAZARDS OF
HIGH SURFACE TEMPERATURES
AND SHOULD STAY AWAY TO AVOID
BURNS OR CLOTHING IGNITION.
33 CLOTHING OR OTHER FLAMMABLE
MATERIAL SHOULD NOT BE PLACED
ON OR NEAR THE APPLIANCE.
34 INSTALLATION AND REPAIR SHOULD
BE DONE BY A QUALIFIED SERVICE
PERSON. THE APPLIANCE SHOULD
BE INSPECTED BEFORE USE AND
20 Periodic examination of the venting
system is required.
21 The flow of combustion and ventilation
air should not be obstructed.
22 A manufactured home (USA only) or
mobile home OEM installation must
conform with the Manufactured Home
Construction and Safety Standard,
Title 24CFR, Part 3280, or, when such
a standard is not applicable, the
Standard for Manufactured Home
Installations, ANSI/NCSBCS A225.1 or
Standard for Gas Equipped
Recreational Vehicles and Mobile
Housing, CSA Z240.4.
23 The appliance and its appliance main
gas valve must be disconnected from the
gas supply piping system during any
pressure testing of that system at test
pressures in excess of 1/2 psi (3.5 kPa).
15”
ABOVE
15”
RIGHT
15”
LEFT
15”
FRONT

7
TECHNICAL SPECIFICATIONS
AT LEAST ANNUALLY BY A
PROFESSIONAL SERVICE PERSON.
MORE FREQUENT CLEANING MAY
BE REQUIRED DUE TO EXCESSIVE
LINT FROM CARPETING BEDDING
MATERIAL, ET CETERA. IT IS
IMPERATIVE THAT CONTROL
COMPARTMENTS, BURNERS AND
CIRCULATING AIR PASSAGEWAYS
OF THE APPLIANCE ARE KEPT
CLEAN.
35 The glass window shall be replaced as
one piece as supplied by the
manufacturer. See glass and log
installation on page 12.
36 Do not substitute glass, glowing embers
or logs. Use only glass, glowing embers
and logs supplied by manufacturer.
37 Caution: Do not operate unit with broken
glass.
38 WARNING: DO NOT OPERATE
APPLIANCE WITH THE FRONT
REMOVED, CRACKED OR BROKEN.
REPLACEMENT OF THE GLASS
SHOULD BE DONE BY A LICENSED
OR QUALIFIED SERVICE PERSON.
39 WARNING: ELECTRICAL grounding
instructions. This appliance is equipped
with a three prong (grounding) plug for
your protection against shock hazard
and should be plugged directly into a
properly grounded three-prong
receptacle. Do not cut or remove the
grounding prong from this plug.
Natural Gas Propane
Gas Input Rate: Btu/hr Btu/hr
Pilot: 200 200
Low: 13,000 11,000
High: 34,000 31,000
WC WC
Min: 7" 10"
Max: 10.5" 13"
Gas Connection:
Flue Termination:
Fan:
Combustion System:
Logs: Ceramic
Ignition System:
Operation:
Safety Devices:
Fan delay Bi-metal strip
Combustion Method:
Flue Type:
Heat transfer:
Installation Type:
Flue Requirement:
Minimum permissible
gas supply pressure
for purpose of
input adjustment
Manufacturers minimum, 10 ft vertical.
Local codes may have a greater
requirement and must be followed.
Flame failure thermocouple
Over heat Bi-metal strip
Free standing
Naturally aspirated burner
Approved 4" B vent system
Direct radiation and forced convection
3/8" NPT female
Push button to light pilot and main burners
An approved 4" vent cap must be fitted to all installations
90 Watt 2 speed tangential
Multi port burner
Continuous spark electronic ignition

8
A This appliance is equipped with an
ignition device which automatically
ignites the pilot. Do not try to light the
pilot by hand
B. BEFORE OPERATING smell all around
the appliance area for gas. Be sure to
smell next to the floor because some
gas is heavier than air and will settle on
the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance
• Do not touch any electrical switch
• Do not use any phone in your building
• Immediately call your gas supplier from
STOP Read the safety information
above.
•To turn the unit on (refer diagram
below)
WARNING: If you do not follow these instructions exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
FOR YOUR SAFETY READ BEFORE OPERATING
OPERATING INSTRUCTIONS
TO TURN OFF GAS TO APPLIANCE
Visually check the pilot has lit and continue
to hold the button for up to 15 seconds.
If the pilot does not remain alight, push the
button again and release it. This will return
it to the off position. Wait 30 seconds and
repeat the ignition procedure.
•To turn on the heat
Press the center button, this will ignite the
front burner, then press the remaining button
to ignite the main burner.
•To decrease the heat
Release the last two control buttons in the
reverse order.
• To turn the unit off
Release all three buttons to the off position.
a neighbor’s phone. Follow the gas
suppliers instructions.
• If you cannot reach your gas supplier call
the fire dept.
C. Use only your hand to push the gas
control buttons. Never use tools. If the
buttons will not activate by hand, don’t
try and repair it, call a qualified service
technician. Force or attempted repair
may result in a fire or an explosion.
D. Do not use this appliance if any part has
been under water. Immediately call a
qualified service technician to inspect
the appliance and to replace any part
of the control system and any gas control
which has been under water.
1. Pilot Off/On
2. Low Low/Off
3. High High (Auto)
SETTING BUTTONS FAN BURNER PATTERN
Do not attempt to light the pilot by hand.
Wait for five minutes to clear out any gas.
Then smell for gas, including near the floor.
If you smell gas, STOP! Follow “B” in the
safety information. If you don’t smell gas,
go to the next step.
Press the first control button firmly. This
operates the built in safety device and
starts the electronic spark.
Place the gas control in the off position (all
buttons up / out) and turn off the power at
the switch.
Disconnect the electric plug. This will
prevent accidental ignition if the gas
control valve is operated.

9
For your convenience the controls on your new Flame Fire are situated under the cover on the
top right-hand side of the fire. All necessary adjustments to the operation of your fire can be
made with these controls.
•TO TURN ON THE PILOT
Press the front control button firmly. This
operates the built-in safety device and
starts the electronic spark. The pilot burner
will ignite. Check that the burner has lit and
continue to hold the button down for up to
15 seconds. The spark will continue while
the button is held down.
If the burner does not remain alight, push
the button again and release it. This will
return it to the “OFF” position. Wait 30
seconds, then repeat the ignition
procedure. (The ignition button must be in
the “OFF” position before attempting re-
ignition) If, for any reason, the fire goes out
during operation wait a minimum of 3
minutes before attempting to relight.
•TO TURN ON THE HEAT
Press the control buttons in order from front
to rear, this will ignite additional burners as
shown in the diagram. There is no need to
hold the buttons for 15 seconds when
increasing the heat.
•TO DECREASE THE HEAT
This is simply done by releasing the control
buttons in order from rear to front.
•TO TURN THE UNIT OFF
Press and release the buttons in order from
rear to front until all 3 buttons are in the
OPERATION
“OFF” (UP) position. The fan will continue
to operate until the unit cools down.
Make sure all burners are extinguished.
•FAN OPERATION
On the LOW fire settings, the fan can be
operated on the LOW speed or OFF.
On the HIGH fire setting the fan runs
automatically on HIGH speed.
•NOTE: When the fire is turned on, there
will be a delay in the operation of the fan.
This ensures that a cold draft does not
occur while the fire is warming up.
When the fire is turned off, the fan will
continue to run until the fire has cooled
down.
•POWER FAILURE
Your unit can be used on the low setting
during a power failure. However, if switched
off, it cannot be relit unless power is
available. The appliance is protected by
an overheat switch, and may cut out if used
on the HIGH setting.
•TO TURN OFF GAS TO APPLIANCE
Turn off the appliance by operating the on/
off button and turn off the power at the wall
switch. Disconnect the electric plug. This
will isolate the supply and prevent the
solenoid valve from opening.
1. Pilot Off/On
2. Low Low/Off
3. High High (Auto)
SETTING BUTTONS FAN BURNER PATTERN

10
1. Flue connection and proper venting
2. Warm air distribution.
3. Adequate air supply.
4. The heater must not be installed where
curtains or other combustible materials
could come into contact with it. In some
cases, curtains may need restraining.
See below for minimum clearances
required.
LOCATION
5. The heater is not designed to be built
into bookcases or shelves or any
combustible opening.
6. Check that room ventilation complies
with local regulations.
7 Installation location shall provide
adequate combustion and ventilation air.
8 A gas appliance must not be connected
to a chimney flue serving a separate
solid-fuel burning appliance.
When positioning the heater, the main points governing the location are:
15”
ABOVE
15”
RIGHT
15”
LEFT
15”
FRONT

11
•RUN GAS SUPPLY
For pipe sizing, refer to your local gas
installation codes.
•PURGE SUPPLY OF AIR AND
DEBRIS
All foreign materials such as filings must
be purged from the gas supply, as they may
cause the gas valve to malfunction.
A means to measure the gas pressure
immediately upstream of the supply
connection to the appliance shall be
provided by the installer.
Connect and tighten union.
Use only an approved B Vent system
• Position the heater.
• Suspend a plumbline from the ceiling to
the centre of the flue socket.
• Mark the centre of the flue in the ceiling.
• Make a small hole in the ceiling and
double check that the flue system will be
at least 1” clear of combustible
materials.
• Cut the hole for the flue.
• Fit the ceiling plate, flue and decorative
cover.
The decorative cover must be able to slide
up to give access to the flue collar. The
inner flue must be supported independently
of the heater but allowing sufficient
movement to allow connections to and
disconnections from the flue collar.
It is recommended that the flue be
installed vertically only. If installation
prevents this then there must be at
least 4 feet of vertical flue before any
bends. The flue must not fall below
VENTING
GAS CONNECTION
On completion of work, check for gas
leaks.
Use a soapy solution on all gas
connections. Leaks will be visible when
the soapy solution forms bubbles. When
finished wipe soapy solution with rag to
remove residue.
Gas inlet
3/8” FNPT
12 ¼”
10.6”
horizontal at any stage. There must not
be more than 2 bends in any system.
Any horizontal section of flue must be
less than 1/3 the length of vertical flue
which follows it.
See below diagram
An approved B vent system must be
attached by mechanical means to the flue
spigot and sealed using an approved high
temperature sealant.
**
X/3 maximum
maximum
2 bends
10 ft
Minimum **
4 ft
minimum
X
** Refer to local codes for other minimum
requirements.

12
The logset is packed inside the unit and
the packaging must be removed prior to
installing the logset in its correct position.
• Open both side panels.
• Remove fasteners on both sides of the
top glass retainer.
• Lift retainer away from unit.
• Loosen screws on bottom glass retainer.
• Carefully lift glass out of bottom channel.
• Carefully remove log packaging.
The logset has two holes underneath for
location onto the pins inside the unit.
Place the logset into the unit ensuring that
the locating pins enter the two locating
holes on the bottom face of the logset.
Gently place loose ember bed material
in front of the front log only. Do not
pour as dust particles from the plastic
bag may block the burner ports.
Level it with a pencil or screwdriver and
remove excess material. Note: The ember
bed material must be placed after the logs
are fitted. If the logs are to be removed for
any reason, the ember bed material must
be removed first and replaced after the
logs are refitted. Any material that prevents
the logs sitting flat on the burner top can
upset the burning pattern and performance
of the heater.
• Replace glass and top glass retainer,
tighten bottom glass retainer screws.
Note: Fit glass so that the joint in the glass
seal is at the bottom.
• Take care not to damage seals.
• Reinstall side panels.
LOG INSTALLATION
WARNING: Failure to position the parts
in accordance with these diagrams or
failure to use only parts specifically
approved with this appliance may result in
property damage or personal injury.
Note: When first lighting the heater, the
logs need to be burnt in, which may take
approximately 2 hours. The flame color
may change after the initial burning in
period.

13
• TESTING PROCEDURE
Turn gas supply on and plug the unit into
the power supply. (Caution 115V)
•TO CHECK BURNER PRESSURE
• Refer to Rating Plate.
• Remove test point plug and attach
manometer to test point.
The test point is on the front injector
block.
• Light heater, turn to High heat setting and
check pressure.
• If adjustments are necessary, the
regulator is situated on the front of the
gas control.
• After checking pressure, turn the unit off,
remove manometer and replace test
point plug.
• Turn the heater on and off a few times to
check ignition.
• When you are satisfied that the heater is
working correctly, reassemble panels.
• All burner aeration is factory preset and
cannot be adjusted.
• If you are unable to get the unit to operate
correctly, refer to Troubleshooting on
Page 16, before contacting your local
service contact as listed on Page 3.
• It may take approximately 2 hours for the
logs to achieve their full flame pattern
and glow.
• During the initial burning in period,
some smoke and smell may be
experienced. The heater should be
run on the high position in a well
ventilated room until these
dissipate.
TESTING AND COMMISSIONING
It is the responsibility of the installer to
check that under normal operating
conditions of the appliance, all flue gases
are exhausted to the outside atmosphere
and that there is no spillage of combustion
gases into the room.
COMMISSIONING
•INSTALLATION AND
COMMISSIONING CHECKLIST
Complete the installation checklist and the
installer details on page 23 and make sure
that this instruction book is left with the
customer.
•INSTRUCT CUSTOMER ON USE OF
UNIT
Explain to customer about use and care of
unit. Make sure the customer understands
the instructions.
•EXPLAIN
Ignition, Adjusting heat level, Fan Switch,
Turning “OFF”.
NOTE:
THE MANUFACTURE RESERVES THE
RIGHT TO CHANGE OR MODIFY
SPECIFICATIONS WITHOUT NOTICE

14
IMPORTANT MAINTENANCE INSTRUCTIONS
•ANNUAL INSPECTION
The unit should be inspected at least once
a year by a qualified service technician
including inspection of the flue system.
The appliance area must be kept clear and
free from combustible materials, gasoline
and other flammable vapors and liquids.
•CLEANING INSTRUCTIONS.
Before cleaning, make sure the electrical
power and gas are turned off and that the
unit has cooled down.
WARNING: Do not clean the glass or unit
when hot.
Do not remove any internal wiring covers.
Do not use abrasive cleaners.
Do not use solvent based cleaners.
•OUTER CASE
The outer case of the fire place should be
cleaned with a soft, damp cloth.
Do not use aerosol polishes to clean the
casing while the fire is in operation.
Do not damage or distort any part of the
heater.
Do not use wet cloth or spray cleaners on
burners.
•VENT MAINTENANCE
The flue should be inspected annually for
blockages and signs of damage.
•VISUAL INSPECTION OF FLAME
Check that the pilot and burner flames are
operating normally.
If the flames appear either very short or very
long and streaky or are producing smoke
or soot deposits then there may be a
problem with the heater or the gas supply.
MAINTENANCE INSTRUCTIONS
A heater should not be used if you suspect
there may be a problem, and a service
agent must be called to investigate the
cause of the problem.
The main burners are designed to produce
some yellow flame but should not produce
smoke or excessive soot.
NOTE: The flames may take up to 15
minutes to settle from ignition when heater
is cold.
• ELECTRIC MOTOR MAINTENANCE
Motors are permanently lubricated and
need no lubrication.
Keep fan and motor free of dust and dirt,
clean annually.
Normal
Abnormal
Normal
Abnormal

15
• FAN REMOVAL (Only to be carried out
by qualified service technician)
Refer diagram below
NOTE: The fan has a permanently
lubricated bearing. DO NOT OIL.
Open the right-hand panel of the heater (1)
and undo the cable connection between the
fan assembly and wiring loom.(2)
On the back of the heater loosen the 4
Phillips screws holding the fan bracket.(3)
The fan, complete with the fan support
bracket, can now be removed for cleaning
and replaced as is necessary.
Reassemble in reverse order.
1
3
3
2
1
1
3
4
2
2
The heater should be serviced
annually only by an authorised person.
•GLASS REPLACEMENT AND
CLEANING. (May be performed by the
owner)
It is best to handle the glass with clean
gloves to avoid smearing the glass with
finger prints which might show after
replacement.
Refer diagram opposite
Loosen the side panel retaining screws.(1)
Access can now be obtained to the two
top glass retaining screws.(2)
Gently lift the retaining trim away from the
glass.(3)
Carefully lift the glass out of the bottom
retaining channel, taking care not to
damage the fiber seal on the perimeter of
the glass.(4)
The glass may be cleaned with a damp
sponge and soapy water. If the seal is
damaged it should be replaced. Remove
any soot deposit from the log set with a
soft brush and a vacuum cleaner. Soot
deposit may indicate that the flue is not
drawing properly. Check the flue for correct
operation.
It is best to handle the glass with clean
gloves to avoid smearing the glass with
finger prints which might show after
replacement.
NOTE: When replacing the glass make
sure that the joint of the fiber seal is at the
bottom of the glass.
• BURNERS
Due to the design of the burners in this
heater, they do not require cleaning by the
owner. The burners should be cleaned
once a year by a qualified service agent.

16
WIRING DIAGRAMS
NOTE:
If you have any other faults or problems, please refer to your Installer or local qualified service
agency
TROUBLE SHOOTING
SYMPTOM CAUSE SOLUTION
No power present Ensure power cord is plugged in and
turned on
No gas present Ensure gas supply is turned on
power cut Re-ignite after power is restored
Air in gas pipe Purge air (installer)
Ignition failure Repeat lighting procedure
Smell of gas Leaking gas Turn gas off at meter and call installer
Heat switch not activated Allow fire to run on HIGH for 15 minutes
minimum
Fan not turned on Ensure appliance fan switch is in ON
position
Small soot deposit Normal operation No action required
Inadequate flue system
Log misalignment Call service department/agent
Incorrect gas pressure
Condensation on glass Normal operation Allow fire to warm up
Streaky lines on glass Normal operation Remove and clean glass
Soot deposit forming on
glass or logs
Burner will not light
Fan not working
Caution: Label all wires prior to
disconnection when servicing
controls. Wiring errors can
cause improper and dangerous
operation.
Verify proper operation after
servicing.
Wiring Diagram Wiring Diagram Ladder

17
EXPLODED DIAGRAMS

18

19
PARTS LIST
ITEM NO. QTY. PART NO.
1 1 7992-1 FLUE SPIGOT ASSY FS NAT USA
2 1 7074 HEAT EXCHANGER FRONT ASSY 3+3H
3 1 7075 HEAT EXCHANGER REAR ASSY 3H
4 6 6624 BURNER EXCHANGER TRANSFER TUBE
5 2 6625 BURNER HEAT EXCHANGER BRACKET
6 1 7028-5 FLUE SPIGOT DRAUGHT DIVERTER
7 1 7996 COMB CHAMB ASSY FS 3H US PAINT
8 1 7066 AIR GUIDE UPPER FS MANUAL
9 1 7022V BASE PANEL FS VIPER
10 1 7020V PILLAR FS VIPER
11 1 7021V PILLAR FRONT FS VIPER
12 1 7141 FAN QLN65/0030-3038LH MVL 110V
13 9 7130 FAN MTG SLEEVE
14 9 7129 FAN MTG GROMMET
15 1 7069V FAN MT BRKT FS MVL VIPER
16 9 9028 SCREW 8X5/8 MUSH HEAD 33611923
17 3 6651 CUSHION RUBBER REH210
18 1 7950 INJECTOR BLOCK BRKT FRONT MKII
19 1 7182 INJECTOR BRAY 420 CAT33 MULTI NG
1 7175 INJECTOR BRAY 120 CAT23 SINGLE LP
21 1 7341 INJECTOR BRAY 600 CAT33 MULTI NG
1 7183 INJECTOR BRAY 200 CAT33 MULTI LP
23 4 9064 SCREW M4 X 8 PHPMZ SPRINGWASH
24 1 7870 PILOT BODY TOP CONVERTIBLE
25 1 7871 PILOT CONVERTIBLE HOOD 2 FLAME
26 1 7875 ELECTRODE
27 1 7876 ELECTRODE NUT (S.I.T)
28 1 7901 THERMOCOUPLE NUT
29 1 7903 SPACER THERMOCOUPLE PILOT
30 1 7904 PILOT BRACKET FRONT USA
31 1 7872 INJECTOR NG 51 NG
1 7873 INJECTOR LPG 31 LP
33 1 7934 GAS SUPPLY TUBE A FSMAN
34 1 7935 GAS SUPPLY TUBE B FSMAN
35 1 7947 PILOT TUBE FSMAN US
36 1 7953 INJECTOR BLOCK A+C
37 1 7954 INJECTOR BLOCK A+C+D
38 1 7984 PILOT ADAPTOR MAN USA
39 1 7986 ELBOW 6mmx1/8"BSPT BFM690602
40 1 7924 FRONT BURNER US ASSY PAINTED
41 1 4990 MAIN BURNER NG/LPG USA FLAME
42 1 7044 CERAMIC LOG SET c/w GRANULES
43 1 6660-5 SPARKER MTG PANEL REH240EC
44 1 7061 HEATSHIELD RH FS MANUAL
45 1 7509 HEATSHIELD LH FS35
46 1 6917 SPARKER UCH/EC
47 1 7023 CONTROL BRKT
48 1 7172 CONTROL BRACKET ASSY FS
49 1 4995 GAS CONTROL ASSY FLAMEFIRES
50 1 7203 INLET ELBOW
51 1 7259 INLET TUBE FS
52 1 6329 INLET NUT
53 1 7987V REAR PANEL FS35 USA VIPER
54 1 7982 FORK BRACKET USA
DESCRIPTION

20
55 1 6635 FAN SWITCH R210
56 3 6642 O RING REH210
57 1 7280 SWITCH MTG BRACKET FS
58 3 7046 CONTROL ROD BENT
59 3 5476 SNAP PIN R22SL/FL FIRES 57AG3
60 1 7045 CONTROL ROD BRKT
61 1 6643 MAIN GAS TUBE RETAINER (3)
62 1 7065 AIRGUIDE LOWER FS MANUAL PAINT
63 1 7071 HEATSHIELD LOWER RH FS MAN
64 1 7060 HEATSHIELD LOWER LH FS
65 1 7564 ELECTRODE SLEEVE
66 1 7300V TOP PANEL FS35 VIPER
67 2 7136 MAGNET FS
68 2 9200 NUT M8 HEX MACH MS ZINC PLATE
69 2 9025 SCREW 8 X 5/8 S/TAP PANHEAD ZP
70 4 7050 HINGE BKL
71 3 7204 CONTROL BUTTON BKL FLAME FIRE
72 1 7125 CONTROL BOX FF BKL
73 1 7124 CONTROL LID FF BKL
74 1 7089 FAN SWITCH FLAME 3 POSITION
75 2 7240 LOG LOCATING SLEEVE
76 2 9115 SCREW M5 X 25 PHSMZ PHIL
77 1 7019 SIDE PANEL RH PAINTED FS35
78 1 7018 SIDE PANEL LH PAINTED
79 1 7026 WIRING COVER PANEL FS35
80 1 7063 FAN INLET GUIDE FS
81 5 7029 LOUVRE TUBE FS 9.5 GOLD
82 1 7099 LOUVRE TUBE RD 15.8 GOLD
83 1 4996 GLASS PANEL ASSY IB/FS35
84 1 7004 BURNER DIVERT PANEL PTD ETR
85 1 7033 GLASS RET TOP ASSY PAINTED
86 1 7037 GLASS RET BOTTOM ASSY PAINTED
87 1 7118 THERMOCOUPLE ASSY FLAMEFIRES
88 1 7258 AERATION SLEEVE SHORT
89 1 7995 O.H SWITCH WIRE COVER FS USA
90 1 7920 FRONT PILOT SHIELD USA PAINTED
91 1 5327G BRAND BADGE GOLD