CONVECTAIR FOR User manual

FOR
INCREDIBLE COMFORT
421AA4945 A00
INSTALLATION AND
USER GUIDE
Installation and Warranty Card
To be read and retained by the user.

2.
Dear user,
Thank you for your trust and congratulations on
the purchase of your new CONVECTAIR electric
heater.
We design and manufacture the highest quality
devices in the electrical industry.
For the ultimate in comfort, and for maximum
performance from your devices,
please read the installation and operating
instructions included in this manual.
Thank you.
INDEX
Security ..................................................... 2-4
Installation................................................... 4-5
Electrical connection ........................................... 6
Controls ..................................................... 7-9
Maintenance ................................................. 10
Diagnostics .................................................. 11
Warranty .................................................... 12
IMPORTANT:
DO NOT
COVER UP
Read carefully this installation and user guide.
Make sure to follow the recommended guidelines.
WARNING: VERY HOT SURFACE.

3.
CAUTION
1. Some parts of this product can become very hot and cause burns. Particular
attention needs to be given where children and vulnerable people are present.
2. This appliance can be used by children aged from 8 years and above as well as
people with reduced physical, sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or instruction concerning use of
the appliance in a safe way and understand the hazards involved. Children shall
not play with the appliance. Cleaning and user maintenance shall not be made by
children without supervision.
3. Children less than 3 years old should be kept away unless continuously supervised.
4. Children aged between 3 and 8 years old shall not plug in, regulate and clean the
appliance or perform user maintenance.
5. Children aged between 3 and 8 years old shall only power the appliance ON or
OFF provided that it has been placed or installed in its intended normal operating
position and they have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
6. Do not cover, there is a risk of overheating
7. Do not cover or obstruct the air intake or outlet on the unit as this could cause
overheating and damage the heater.
8. Be carefull not to introduce anything into the heater.
9. The heater must not be located immediately below an electrical outlet.
10. Checkthatnothingsuchasdrapesorfurnitureinterfereswiththeairowtoand
from the heater; see required clearances (Figure 1).
11. If the supply cord is damaged, it must be replaced by the manufacturer, its service
agentorsimilarlyqualiedpersoninordertoavoidahazard.
12. Avoid installing the heater in a place where a draft is likely to disturb its regulation.
20"
520mm
Minimum
clearance
4"
100mm
min.
6"
150mm
min.
4"
100mm
min.
Figure 1
13. This electric heater is intended
to provide heating to rooms and
ocesinhouses,appartmentsand
other dwellings, wether they are
new or existing.

4.
This manual was prepared at the time of manufacture of the device
and in accordance with the standards applicable at the time.
The company reserves the right to modify at any time the Installation
and User Guide to account for standards and their evolution.
Toavoidshortcircuits,pleaseturnothepower
at the electrical panel prior to installation or repair.
If the power cable is damaged, it must be replaced by the
manufacturer, its after-sales service personnel or a similarly
qualiedpersontoavoidanydanger.
1 INSTALLATION
1. Free mounting bracket by pressing and pulling
both locking brackets inserted in the back of the
heater. 
2. Use the mounting bracket as a template by
holdingitagainstthewallushtotheoor.Use
the hole shown as (A Mark on ) to mark
the bottom fasteners location.
3. Raise the mounting bracket in order to match the
marks with the holes for the bottom fasteners.
4. Level the mounting bracket, mark and pierce the
4 holes for fastening.
5. Replace mounting bracket and fasten it with
screws.
USING THE MOUNTING BRACKET
AS A TEMPLATE FOR MARKING.
BRACKET
MARK
A
MARK
A
PEN
7-1/8"
180 mm

HEATER INSTALLATION: This heater must be installed in
accordance with national and local codes and CONVECTAIR
recommends an installation by a qualied electrician.
!
NOTE: If the installation is on a drywall and no studs are used,
CONVECTAIR recommends using anchors that will support a minimum
of 25 lbs (11.34 kg) each to install the mounting bracket.

5.
B
3-1/8"
80 mm
4"
100 mm
min.
1
17-1/2"
440 mm
C
Heater width
NOTE:To locate the midpoint of the heater, use the
hole numbered 2 in Fig. 2c.
28
B
104
258
2
AA
500=>1250W
WATTS Heater Width B C
mm in mm in mm in
750 340 13-3/8 128 5 106 4-1/8
1000 420 16-1/2 208 8-1/4 106 4-1/8
1500 580 22-7/8 178 7 201 7-7/8
2000 740 29-1/8 320 12-5/8 210 8-1/4
750 => 1000



6.
1. Connect the ground wire (C) to the
green wire (G) inside the connection
box.
2. Connect the black (B) and red (R) leads
from the heater to the electrical supply
wires (see diagram).
3. Carefully put back all wires inside the
box, close and screw the cover.
CONVECTAIR recommends that this heater be installed by a qualied
electrician in accordance with national and local codes.
A rectangular junction box must be installed in the wall, prior to
electrical hookup. The box must be of appropriate size to receive
the necessary electrical connections and the 2-3/4" x 4-1/2"
(70mm x 115mm) cover that is supplied with the unit cable.
CAUTION: This unit must be connected to a 240 volts or 208 volts circuit,
60 cycles. Cut o the power in the electrical panel before making
wiring connections to prevent electrical shock or equipment damage.
Canada
B- Black
G - Green
R - Red
C - Copper
R
R
HEATER
B
B
G
POWER LINE
C

4. Hook the heater onto the mounting bracket tabs with the unit slightly
angled towards you. Push the heater towards the wall until it is engaged
on both locking tabs.

7.
The CONVECTAIR FOR operates in short cycles. The red indicator light tells
you when heat is on. The heater will always remain warm and ambient
temperature will remain constant. It is normal in very cold temperatures for
the unit to become hot. Caution is advised when young children are present.
Temperature and
heating mode
display*
Heating
indicator
Temperature
setting keys
Mode
selection
key
The following 4 settings can be accessed with the Mode selection key:
COMFORT Shows the
temperature setting
The heater maintains the desired
comfort temperature.
ECONOMY EC
The temperature is lowered to the
desired setting without changing the
comfort setting (night setback, unused
rooms, temporary absence).
FROST PROTECTION HG The temperature is set at 45°F (7°C) for
long term absence (more than 24h).
 - - The heater stops heating.
* The digital display becomes
inactive after ten seconds.
Press any key to reactivate
the display.

To start the heater press the Mode key once.
The display will show the current thermostat
setting (factory default is 19°C).
To place the heater on Standby (no heat), press
the Mode key repeatedly until the display shows
“--”.
NOTE: Current temperature settings are kept in
memory.
3 CONTROLS
Figure 3

8.
DISPLAYING THE TEMPERATURE IN °F OR °C
With the power ON and the Mode selector on
Standby “--”, press the Mode and +keys at the
same time and hold for 3 seconds.
Thedisplayashesthetemperatureinthenew
scale °F or °C and reverts to Standby “--”.
Press the Mode key to display the temperature in
the new scale.
SETTING THE DESIRED TEMPERATURE
Using the +and –keys, you can raise or lower
the setting as you wish by 1° each time the key is
pressed.
Inordertondyourownlevelofcomfort,we
suggest you close the doors of the room where
the heater is located. Wait about an hour to
allow for the temperature to stabilize. Adjust the
setting up or down (+or –keys). Allow another
hour for the temperature to stabilized.
If the setting does not suit you, adjust by 1° and
repeat until you are comfortable. It is best to
make these adjustments in the evening, without
theinuenceofthesun.

When the heater is in EC Mode, it will maintain
the temperature at a lower value. This setting is
useful to reduce energy consumption at night or
when a room is temporarily unused.
To select the EC mode:press the Mode key
brieyuntilthelettersEC appear on the display.
3 CONTROLS
To display the EC temperature setting : while in EC mode, press the +or
–key. The EC temperature setting will appear on the display (the default
setting is 3°C or 5°F below the Comfort temperature).
To change the EC temperature: When the display is in EC mode, press and
maintain the Mode key until the temperature value starts to blink. Release the
Mode key and adjust the temperature up or down in 1° steps using the +or –
keys. Press Modetoconrmthesetting.

9.
NOTE:The EC temperature is relative to the
Comfort temperature. If the Comfort setting
is changed, the EC temperature will change
automaticallytomaintainthesamedierence
between the two values.
FROST PROTECTION MODE : HG
In case of longer term absence (24hrs or more),
the HG mode will maintain the room temperature
at 7°C (45°F). You can reduce your energy
consumption while maintaining a minimum safe
temperature.
To select the HG mode :press the Mode key until
the display shows: HG.
LOCKING THE HEATER CONTROLS
The control pad can be locked from any Mode
selection to prevent tampering.
To lock the control : from any Mode setting, press
both the +and –key at the same time and hold
for about 3 seconds. The display will blink to show
that the keyboard is locked.
Pressing any key when the keyboard is locked
will cause the screen to display «FF» and the
heater will not respond.
To unlock the keyboard, repeat the same
procedure: press and hold both +and –keys at
the same time for about 3 seconds.
TEMPERATURE LIMITING CONTROL:
This heater is equipped with an automatic reset control. In case of a
malfunction of the unit (blocked air intake or output, for example), the
heater will stop heating automatically. After correcting the malfunction and
asucientcoolingoftheheater,itwillbeonautomatically.
NOTE: If this problem occurs frequently, please contact your electrician.
3 CONTROLS

10.
• To keep your heater clean, regular maintenance is suggested. To remove
dust, use a soft cloth. To remove a stain, use a damp cloth.
• Forabetterperformanceandamaximumeciency,itissuggested
that dust and lint be regularly removed (once every two weeks) from the
protective grille situated at the base of your heater.
• NEVERUSEABRASIVEORACETONE-BASEDPRODUCTSTOCLEAN
THEHEATERASTHISMAYCAUSEDETERIORATIONOFTHEPAINT.
• ANYREPAIRORINTERVENTIONONCONVECTAIRPRODUCTSSHOULD
ONLYBEDONEBYAQUALIFIEDTECHNICIANAFTERDISCONNECTING
THEHEATER.
• Your heater will become hot when in use. Caution is advised when young
children are present.
• Do not insert small objects through the front louvers : this could cause
electricalshort-circuit,reordamagetotheinnercomponents.
• AnyuseormodicationsnotapprovedbyCONVECTAIRmaycause
electricalshort-circuits,reorinjuriestotheusers.
• In certain cases, it is possible for yellowing of the grille to occur over
time. This is not due to a manufacturing defect. This is caused by
surrounding air, which contains smoke or dust, being heated and
released through the heater.
• Prevention: It is suggested that grilles be frequently cleaned especially
with units installed in locations where cigarette smoke is present or in the
kitchen. Never use this heater during construction work or other activities
that generate a lot of dust.
4 MAINTENANCE
OPERATION AND MAINTENANCE TIPS
The rst time you use your heater, a light smoke could be released. This
is normal and should disappear after about 2 to 3 minutes.

11.
Thersttimeyouuseyourheater,alightsmokecouldbereleased.Thisis
normalandshoulddisappearafterabout2to3minutes.
IF YOUR HEATER DOES NOT HEAT:
1- Make sure the breaker in the distribution panel is in the «ON» position.
 Check that the heater is not in ECONOMY or FROST PROTECTION. Make
sure the desired temperature is properly set on the heater.
3-Checktheoverheatprotection:rstremoveanyobstructionfromthe
inlet and outlet grille (see : Temperature limiting controls).
4-Ifthelightisstillo,andnoheatisgenerated,callyourelectricianor
the nearest CONVECTAIR repair center.
5 DIAGNOSTICS


All CONVECTAIR heaters are subject to a double warranty: 2 years on all
manufacturing defects and 5 years on the heating element itself.
Warranty is applicable from date of purchase by the customer and under
certainspecicconditions.Alldetailsareprovidedwitheachheater.Please
keep your invoice (purchase and/or installation).
SERVICE CENTERS:
Tondthenearestservicecenter,visitourwebsite(www.convectair.ca)
or contact CONVECTAIR customer service at the following number:
1-800-463-6478.
6 WARRANTY
1-800-463-6478 | [email protected] | www.convectair.ca
A BRAND OF GLEN DIMPLEX AMERICAS