Riva RC3502HD-5211IR User manual

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Quick Installation Guide
This manual provides instructions for quick installation and basic configuration of your IP device.

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Step1. Connect cables to IP device
Connect required cables to the device including the power cable, LAN cable, and other
optional cables. To see the correct positions of all connectors, refer to the following image
below.

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Make sure the polarity is correct. Incorrect
connection may cause malfunction or damage to
the IP device.
Caution
!
Power Adaptor Connector (DC
12V)
* Model and their appearance are subject to change without any prior notice.
LAN
Connector
Power Connector
* Clamping core is used to prevent
electromagnetic interference
Clamping
Core
Reset Button
*This button is located under
PCB.
PAL, NTSC
button
*This button is located under
PCB.
Pressing the button cycles
through PAL, NTSC, and no
video output mode: No video
output -> PAL->NTSC .Video
out is used only for
installation and works for 3
minutes when PAL/NTSC
button is pushed.

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Step2. Install IP device
When assembling the main body of the camera and its dome cover, make sure
they fit each other into place.
The camera may fall off the ceiling even after the proper installation and
mounting. To prevent any accident, make sure the ceiling is firm and stable
enough to support the camera. If any reinforcement is needed, consult with your
safety personnel and proceed with the installation.
Caution
!
1) Place the installation template
(paper) that is included in the
package on the desired installation
surface.
2) Drill three holes in correct
positions based on the template
paper, and insert anchor blocks into
the holes.
3) Place the waterproof silicon band
on the bottom plate of the device
and make it align with screw holes.
4) Place the camera body to the
installation surface and match three
alignment holes with three anchor
blocks. Then tighten the surface
anchor studs.
5) Connect all the required cables to
the camera.
6) Adjust the lens position.
7) Place the dome cover on the
main body of the camera. Dome
cover has three alignment holes that
match camera body’s alignment
holes.
8) Once properly placed, insert
screws into the three holes of the
body and tighten them up.

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Step3. Set the lens position
1) Remove the dome cover.
2) Set the lens position by rotating the camera gimbal; to pan, rotate the reinforced lower
body of the gimbal; to tilt, vertically adjust the camera gimbal.
Refrain from continuously rotating the camera gimbal with excessive force to a
single direction as it is attached with the IR-LED cable inside the dome.
3) Zoom and focus levers are located inside the camera gimbal. Rotate the gimbal
counterclockwise and pull to detach. While detaching, do not pull straight off as there is an
IR sensor and LED power cable connected to a cover. To attach the cover back, rotate the
gimbal while gently pushing it in.
5) Unscrew the focus lever by turning it counterclockwise. Move it left or right and adjust the
image focus. After the setting, tighten the focus lever again by turning it clockwise.
Caution
!
Zoom puller
Focus puller
B. To pan, rotate the
lower body of the camera
gimbal
C. Tilt the lens by vertically
adjusting the camera
gimbal
A. To adjust lens
position, rotate the
camera gimbal
4) Unscrewing the zoom lever in
counterclockwise rotation will allow users to
adjust the lens zoom position. After the
setting, tighten up the zoom lever again by
turning it clockwise.

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Step4. Set up network environment
The default IP address of the device is 192.168.XXX.XXX. Users can identify the IP address of
the device from converting the MAC address’s hexadecimal numbers, which is attached to the
device. Be sure that the device and PC are on a same area network before running the
installation.
Generic IP Environment
In case of generic private network environment where IP address 192.168.XXX.XXX are
used, users may view the live streaming images on a web page using the device’s default IP
address:
1. Convert the device’s MAC address to the IP address. Refer to the Hexadecimal-Decimal
Conversion Chart at the end of the manual.
(The MAC address of the device is attached on the side or bottom of the device.)
2. Start the Microsoft® Internet Explorer web browser and enter the IP address of the device.
3. Web streaming and device configurations are supported through ActiveX program. When
the ActiveX installation pop-up window appears, authorize and install the ActiveX setup.exe,
Custom IP Environment
IPAdminTool and the manual are provided on USB stick or can download from
www.rivatech.de homepage.
IPAdminTool is a management tool, which automatically scans all of the network
products for users to perform administrative tasks, which includes network
configurations, firmware update, device reboot, and device organizations.
MAC address = 00-13-23-01-14-B1 → IP address = 192.168.20.177
Convert the last two set of hexadecimal numbers to decimal numbers.

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To modify the device’s default IP address for customized network area;
1. Find the device from the IPAdminTool’s list and highlight the device’s name.
2. Right-click the mouse and select “IP Address”; IP Setup window appears.
3. In the IP Setup’s window, information under ‘Local Network information’ displays the
user/PC’s network area information. Those information need to be incorporated to the
IP Address, Subnet Mask, Gateway, and DNS boxes, except the last 2 sets of IP
Address, which are to be the unique numbers for the device. Refer to the image above
for the setting
PC environment Info
Give new unique IP address in
last two sets and mirror other
information in other boxes

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4. Click ‘Setup’ to complete the modification. When the dialog box appears to request user
name and password, enter the default value for the administrator account (case-
sensitive) as below:
ID: root
Password: pass
Step5. View video on web page
Once the device has the proper IP address, users can view the live streaming images
through a web browser.
The default username and password is root / pass .
1. When the device’s web address is accessed, the browser asks to install the ActiveX.
Click Allow.
2. Setup.exe installation link or pop-up window appears, depends on Microsoft® Internet
Explorer version. Proceed with rest of setup installation.

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Caution
!
3. Follow the instructions of the dialog boxes and complete the installation. Once the
installation is complete, start the web browser again and check if video stream is
displayed in the main view frame.
If “ This software requires the Microsoft XML Parser V6
or higher. Please download MSXML6 from the Microsoft
website to continue. Error code: Cannot create
XMLDOMDocument. ” message appears, download and
install the Microsoft Core XML Services (MSXML) 6.0.

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Rebooting
Perform the following procedures to reset your device:
1. While the device is on, press the reset button for 1~2 seconds.
2. Wait for the system to reboot.
Resetting to the Factory Default Settings
When reset the device to the factory default setting, all parameters including the IP address
will be initialized.
To proceed back to the Factory Default reset:
1. While the device is on, press reset button and hold.
2. Release the Reset button after about 5 seconds when green LED blinks at rate of 200ms.
3. Wait for the system to reboot.
More Information
To learn more about using other features of your devices, refer to the manuals as “Web
Interface Manual” or “VCAsys_Online_Help”, which is available on USB stick or on
www.rivatech.de homepage.

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Hexadecimal-Decimal Conversion Table
Refer to the following table when you convert the MAC address of your device to IP address.
Hex
Dec
Hex
Dec
Hex
Dec
Hex
Dec
Hex
Dec
Hex
Dec
Hex
Dec
0
0
25
37
4A
74
6F
111
94
148
B9
185
DE
222
1
1
26
38
4B
75
70
112
95
149
BA
186
DF
223
2
2
27
39
4C
76
71
113
96
150
BB
187
E0
224
3
3
28
40
4D
77
72
114
97
151
BC
188
E1
225
4
4
29
41
4E
78
73
115
98
152
BD
189
E2
226
5
5
2A
42
4F
79
74
116
99
153
BE
190
E3
227
6
6
2B
43
50
80
75
117
9A
154
BF
191
E4
228
7
7
2C
44
51
81
76
118
9B
155
C0
192
E5
229
8
8
2D
45
52
82
77
119
9C
156
C1
193
E6
230
9
9
2E
46
53
83
78
120
9D
157
C2
194
E7
231
0A
10
2F
47
54
84
79
121
9E
158
C3
195
E8
232
0B
11
30
48
55
85
7A
122
9F
159
C4
196
E9
233
0C
12
31
49
56
86
7B
123
A0
160
C5
197
EA
234
0D
13
32
50
57
87
7C
124
A1
161
C6
198
EB
235
0E
14
33
51
58
88
7D
125
A2
162
C7
199
EC
236
0F
15
34
52
59
89
7E
126
A3
163
C8
200
ED
237
10
16
35
53
5A
90
7F
127
A4
164
C9
201
EE
238
11
17
36
54
5B
91
80
128
A5
165
CA
202
EF
239
12
18
37
55
5C
92
81
129
A6
166
CB
203
F0
240
13
19
38
56
5D
93
82
130
A7
167
CC
204
F1
241
14
20
39
57
5E
94
83
131
A8
168
CD
205
F2
242
15
21
3A
58
5F
95
84
132
A9
169
CE
206
F3
243
16
22
3B
59
60
96
85
133
AA
170
CF
207
F4
244
17
23
3C
60
61
97
86
134
AB
171
D0
208
F5
245
18
24
3D
61
62
98
87
135
AC
172
D1
209
F6
246
19
25
3E
62
63
99
88
136
AD
173
D2
210
F7
247
1A
26
3F
63
64
100
89
137
AE
174
D3
211
F8
248
1B
27
40
64
65
101
8A
138
AF
175
D4
212
F9
249
1C
28
41
65
66
102
8B
139
B0
176
D5
213
FA
250
1D
29
42
66
67
103
8C
140
B1
177
D6
214
FB
251
1E
30
43
67
68
104
8D
141
B2
178
D7
215
FC
252
1F
31
44
68
69
105
8E
142
B3
179
D8
216
FD
253
20
32
45
69
6A
106
8F
143
B4
180
D9
217
FE
254
21
33
46
70
6B
107
90
144
B5
181
DA
218
FF
255
22
34
47
71
6C
108
91
145
B6
182
DB
219
23
35
48
72
6D
109
92
146
B7
183
DC
220
24
36
49
73
6E
110
93
147
B8
184
DD
221

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