ROBAND MW10 User manual

Instruction Manual
MULTI WARMERS
MW10, MW10CW, MW10CS
Version 1
MW20CW
Version 1

2
CONTENTS
Product Features 2
Specifications 2
Parts Included 2
Safety Instructions 2
Cleaning & Maintenance 3
Installation 3
Lamp installation and replacement 3
Operation 4
Troubleshooting 5
Spare Parts & accessories 5
Circuit Diagram 5
Warranty 6
PRODUCT FEATURES
Halogen Heat lamp
Ultra-Life Stainless Steel Elements
Fits up to 100mm deep Gastronorm Pans
SPECIFICATIONS
Model
Power
(230V)
Size (mm)
Kg
W
D
H
MW10
685W
395
640
475
14.2
MW20
1370W
720
640
475
22.0
*Specifications subject to change
PARTS INCLUDED
Multi Warmer (appropriate model)
CS Version includes 65mm deep
Gastronorm pan and spiked tray
CW Versions include Chip tank
This Instruction Manual
Any damage to the machine as a result of
freight must be reported to the Freight
Company and to the agent responsible for the
despatch of machine within 24 hours of receipt.
No claims will be accepted after this period.
SAFETY INSTRUCTIONS
Read all Instructions and safety warnings prior to
use. Keep user manual for future reference.
Service and repair should only be performed by
qualified technicians who have read and
understand this manual.
Personnel must be trained prior to operating
this appliance.
This product is suitable for commercial use only.
This machine should not be operated by
persons (including children) with reduced
physical, sensory or mental capabilities, or lack
of experience or knowledge, unless they have
been given supervision or instruction concerning
the safe use of the appliance by a person
responsible for their safety.
Keep out of reach from children.
Avoid contact with the exterior of this machine
as surfaces can get hot.
Do not position appliances where hot surfaces
may be accidently touched.
The machine should be disconnected from all
power and allowed to cool before cleaning or
servicing.
Regularly inspect the supply cord/plug and
discontinue use immediately if damage is found.
Return to manufacturer or authorised repairer
for repair prior to use.
This machine contains no user-serviceable parts
with the exception of the replacement of the
overhead Heat Lamp bulb. Roband Australia,
one of our agents, or a similarly qualified
person(s) should carry out any required repairs.
Keep cord away from heated surfaces.
This appliance is intended to keep food warm
only. It should not be used to cook or process
food.

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Do not remove any cover panels from the
machine.
Roband will accept no liability if:
Non-authorised personnel have tampered
with the machine
The instructions in this manual have not
been followed
Non-original spare parts are used
There is any damage to the unit
CLEANING & MAINTENANCE
CAUTION: Disconnect from power and allow
the appliance to cool before cleaning.
CAUTION: Steel cutting processes used in the
construction of this machine can result in sharp
edges. Avoid contact with sharp edges during
cleaning and maintenance.
Do not clean with the use of a water jet or
immerse in water.
Do not use caustic or abrasive cleaning products
as they will damage the machine.
Wipe all surfaces of the machine with warm
soapy water using a damp non-abrasive cloth.
Regular cleaning will prevent a build-up of oils
and keep the machine looking new.
When cleaning under the Chip tank /
Gastronorm pans be careful not to damage the
bottom heating element/s.
INSTALLATION
Remove all packaging materials, tape, and any
protective plastic from the machine. Remove
any glue residue from the protective plastic or
tape using citrus cleaner.
Place the product on a firm, level surface in the
desired position. Install at least 100mm from
combustible materials and a least 50mm from
any other appliance.
Do not connect to power using an extension
cord.
Before connecting the unit to the power supply
ensure that the heat lamp bulbs are installed
correctly. Refer to the next section titled “ Lamp
installation and replacement”
Before connecting the machine to the power
supply, ensure that all switches are in the OFF
position.
Connect only to a RCD protected, grounded 3-
pin outlet.
LAMP INSTALLATION AND
REPLACEMENT
1. Disconnect the appliance from the
power supply and allow to cool before
replacing the lamp/s
2. Grip wire lamp cover/guard between
thumb and forefinger on left and right
element guard bars. Squeeze towards
the center to release the guard and let
the guard rotate down.
3. If replacing existing lamps, remove old
lamp by gripping around large diameter
of ceramic end. Using gentle force, push
the lamp to one side so that the
opposite end is clear of the Terminal Pin.
Rotate lamp down and remove from
heat lamp body.

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4. Remove new lamp from packaging and
grip around large diameter of ceramic
end. Insert alternate end of lamp into
ceramic terminal block, taking care to
line up Center Pin of lamp, with Terminal
Pin in terminal block.
1. Using gentle force, push the lamp so
that the sprung terminal pin and lamp
end are compressed about 4mm, rotate
alternate end of lamp up into the
terminal block taking care to line up
Centre Pin of Lamp with Terminal Pin in
terminal block. Release spring and allow
lamp to seat between the two terminal
blocks. Jiggle lamp slightly to make sure
it is secure in place.
5. Snap the lamp guard back in place
OPERATION
1. On / Off Switch.
Turning the switch anti-clockwise switches on
the under pan heating element.
Turning the switch clockwise turns on both the
overhead lamp and the under pan heating
element.
2. Power on indicator lamp (green).
This lamp lights up when either the top or top
and bottom heating option is chosen.
3. Element heating lamp (Amber).
This lamps lights up when the under pan
heating element is energised.
4. Energy regulator.
Rotate this switch to the desired heat setting, if
set to “Hi” the under pan heating element will
remain on continuously, turning the knob anti
clockwise from “Hi” progressively reduces the

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period of time the under pan heating element is
on therefore reducing the heat input and
temperature of the pan.
When using with chips or wedges
Allow the machine to warm up for 5 minutes
before using. Start with the low setting on the
energy regulator and increase setting as
necessary to achieve desired result.
After cooking be sure to shake off any excess oil
and place the chips in the angled tank. Chips
are best kept together to retain heat and
prevent drying out so do not over spread the
chips. As required scoop the heated chips from
the tank and serve.
This unit is not designed to cook it is only to be
used to keep food warm.
To obtain the optimum results from the unit, do
not allow salt to build up at the bottom of the
tank. Take the oldest chips first to ensure good
product turnover. Discard chips when they are
too old. Filter the cooking oil regularly in your
fryer (if one is used).
TROUBLESHOOTING
If the Multi Warmer does not function check the
following points before calling for service.
The machine is plugged in correctly and the
power switched on.
The power point is not faulty.
The on/off function switch is not in the OFF
position.
The energy regulator is not set to OFF.
The energy regulator and on/off function
switch knob are not loose or broken,
rendering the switches inoperable.
If appliance is tripping an RCD, this may be
caused by:
1. Too many machines on the same circuit
(relocate appliance to another circuit and
try again);
2. Faulty appliance; or
3. Moisture absorption into heating
element.
Tubular heating elements are subject to
moisture absorption which can result in RCDs
(residual current devices) tripping, particularly
when the appliance is not used for an extended
period, or stored in humid conditions.
Regular use can avoid moisture absorption.
SPARE PARTS & ACCESSORIES
Common
Lamp 250W EC0422
MW10
Spiked Tray Z11025-PS
1/1 65mm deep Gastronorm Pan Z11065
1/1 Chip tank SS3107
MW20
2/1 Chip tank SS3226
CIRCUIT DIAGRAM

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WARRANTY
The warranty conditions set out below are in addition to any warranties implied or governed by law.
Roband Australia warrants that this appliance shall be delivered free from defects in material and
workmanship. The warranty for this product is offered to the original purchaser, to be free of fault in both
workmanship and materials for a period of 12 months from date of purchase. Roband’s obligations pursuant
to this warranty are limited to the repair or replacement of the defective goods or materials, at its discretion
and subject to the terms contained within this Warranty statement.
The following conditions apply:
The product must be installed, maintained and used under normal operating conditions within the scope of
the operating instructions.
All warranty claims must be submitted to Roband or an authorised Roband dealer, and Roband authorisation
must be granted prior to repairs being carried out. Proof of purchase is required for any repair authorisation.
Warranty is back to base, meaning delivery to and collection of your product to Roband or an authorized
service agent is the responsibility of the purchaser.
Where a product cannot be returned back to base, on-site warranty can be arranged by prior agreement.
The following exclusions apply:
Claims or faults arising from misuse, neglect, transport damage or other mechanical damage, including but
not limited to; door’s, hinges & interlock switches etc., other than those arising from manufacture or material
defects. Where relevant, glass, Teflon® and lamps are not included in this warranty and RCD tripping due to
moisture absorption by Tubular Heating Elements is not a warranty fault.
Roband or any subsidiary company or Agent shall not be liable for loss of profit or damage to other
equipment and property except where it is in breach of the guarantees provided in accordance with
applicable legislation.
Roband reserves the right to reject a warranty claim if it is not satisfied with the circumstances under which the
fault occurred or where a product has been altered from its original specification.
For on-site repairs outside of capital city metropolitan areas, travel costs, service callout fee and related
labour costs etc. are the responsibility of the claimant.
Any costs incurred for false claims or faults due to incorrect usage etc. are the responsibility of the claimant.
Any attempt to repair the product by non-Roband approved service personnel or the use of non-genuine
parts will void the warranty agreement
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
For the name of your nearest Australian authorised service agent, please contact:
Roband Australia Pty Ltd
1 Inman Road,
Cromer, NSW, 2099, Australia
Warranty: 1800 268 848
Tel: [phone]
Fax: [phone]
Email: [email protected]
Web: www.roband.com.au
For your nearest International distributor,
please visit:
https://www.roband.com.au/worldwide/

© Copyright 2019 –Roband® Australia Pty Ltd
All rights reserved. No part of this work may be reproduced or copied in any form or by any means,
electronic or mechanical, including photocopying or posting to a website, without the written permission
of the publisher. The material contained within this document is intended entirely for instructional
Purposes. Roband®Australia is a wholly Australian owned company and has been manufacturing quality
commercial catering equipment for the food service industry for more than 50 years.