
WARRANTY
Dear Customer,This is the warranty by Robertson relating to this product. Please keep it together with your purchase receipt. Inthe unlikely event of a query please contact your nearest supplier.WARRANTYYou have purchased a quality product from Robertson. This product is covered by a 10 Year warranty.* *Terms and conditions apply. 10 Year replacement warranty for vitreous china and 1 Year replacement warranty for toilet seats, valves, and working parts. This warranty covers faults in the product construction, material and assembly. Faulty products will be repaired or exchanged free of charge. Faulty items become our property.Where the product falls within the warranty period we offer a free replacement part (or nearest equivalent). Thiswarranty does not include the cost of labour to remove or install any product.If this product is no longer available an equivalent alternative will be provided. This warranty does not include faults caused by:•Unsuitable or improper use•Incorrect installation•Installation or part installation by the purchaser or any person other than a LICENSED PLUMBER or tradesman•Normal wear and tear•Inadequate or complete lack of maintenance•Chemical, electrochemical or electrical influences. SPARE PARTSSpare parts (includes the toilet seat) which are within 1 year from the date of purchase found upon inspection by an authorised Robertson representative to be defective in construction, material or assembly, will be replaced free of charge.CLEANING RECOMMENDATIONSElementi sanitary ware should not be cleaned with abrasive materials eg. steel wool / abrasive. Do not use any corrosive or abrasive cleaning agents containing acids or scouring agents.Bleaches can also discolour seats and hinges and therefore should not be used. If your toilet has metal hinges they should only be cleaned with a mild liquid domestic cleaner, with soft soapsuds.After cleaning, rinse with clean water and polish with a clean soft cloth.In the event of a warranty claim, we will replace or repair defective products, or pay for the cost of having defective products repaired or replaced, but will not be liable for any injury to any person, damage to any property, any indirect or consequential loss, or in any other respect.DEAR PLUMBER...Could you please ensure a copy of the installation instructions is left with end user for future reference.PH: +64 (0)9 573 0490 FAX: +64 (0)9 573 0495 EMAIL: sales@robertson.co.nzDistributed by