Rogers Water Leak Sensor User manual

Water Leak Sensor
Set-Up Guide

2 Smart Home Monitoring | Water Leak Sensor | Introduction
Thanks for choosing Rogers
Smart Home Monitoring!
Once you've set-up your Water Leak Sensor, you will be able to stay ahead of
water leaks and prevent costly damage, by having a text notification sent to
your smartphone the instant any water is detected.
Let's begin!

Please refer to the enclosed manufacturer’s installation guide for operating and safety
instructions. To avoid injury, read all set-up and safety information included in your package
before installing and setting up your device. As set out in your service agreement, Rogers will
not be liable for any damage to your property as a result of your installation. If you encounter a
problem setting up your device, or wish to book a Rogers technician to come set it up, please
call Rogers Technical Support at 1-888-764-3771 or visit www.rogers.com/install.
Helpful hints
Package contents
1. Water Leak Sensor
2. Manufacturer’s installation guide
3 Smart Home Monitoring | Water Leak Sensor | Introduction

Which Smart Home Monitoring
plan do you have?
2. Aware, Assure,
Protect, Control Plan
You'll be installing this device with your
Touchpad today. to go to Section 2.
1. Basic Plan
You'll be installing this device
with your smartphone today.
to go to Section 1.
Can’t remember which plan you’re on? Login to your MyRogers account and look under
“Account Services” or visit smarthome.rogers.com.
Helpful hints:
Please refer to the enclosed manufacturer’s installation guide for operating and safety
instructions. To avoid injury, read all set-up and safety information included in your package
before installing and setting up your device. As set out in your service agreement, Rogers will
not be liable for any damage to your property as a result of your installation. If you encounter
a problem setting up your device, or wish to book a Rogers technician to come set it up, please
call Rogers Technical Support at 1 888 764-3771 or visit www.rogers.com/install.
or
4 Smart Home Monitoring | Water Leak Sensor | Introduction
Click here
Click here

5
Pairing the Water Leak Sensor
with your smartphone
Smart Home Monitoring | Water Leak Sensor | Smartphone Set-Up
Before you begin:
Login to your Rogers Smart Home Monitoring app. (Can’t remember your login
info? Visit rogers.com to retrieve your username or password). These steps
should be followed once you have completed the activation of your Smart Home
Monitoring Basic Kit.
1

6 Smart Home Monitoring | Water Leak Sensor | Smartphone Set-Up
3. Tap Water Sensors.
2. On My Home screen, tap Settings, then Manage Devices then Add Devices.
1. Login to your Rogers Smart Home Monitoring app. (Can’t remember your login info?
Visit rogers.com to retrieve your username or password).

7 Smart Home Monitoring | Water Leak Sensor | Smartphone Set-Up
4. Prepare your Water Leak Sensor to be paired
following the simple instructions on your screen.
For more detailed instructions, you can tap More.

8 Smart Home Monitoring | Water Leak Sensor | Smartphone Set-Up
5. Once the Water Leak Sensor is detected you will see the Sensor icon, and Pairing...
will appear.
Once pairing is complete, the Sensor icon will change to the Zone icon and a blue check
mark will appear to the right.
Please note the Hub may take between 1 to 3 minutes to detect the Water Leak Sensor.
Tap Continue to complete pairing.

9 Smart Home Monitoring | Water Leak Sensor | Smartphone Set-Up
6. Tap Edit to configure the Water Leak Sensor.
7. The naming box shows the default name of
Water Leak Sensor. Tap on this box to customize
its name (e.g. Laundry Room).
When you’re done, tap Save.

10
Your installation is done!
Smart Home Monitoring | Water Leak Sensor | Smartphone Set-Up
Your Water Leak Sensor is now part of your Smart Home Monitoring system. Now you
can monitor your home remotely with your smartphone app and through the Web
Control Centre.
Start using this device:
Use your smartphone app or visit the Web Control Centre at smarthome.rogers.com to:
• Get an instant alert if a water leak is detected in your home.
• Limit costly water damage to your home by responding to leaks right away.
• Learn more about the features of your Smart Home Monitoring system.
How to reset this device:
If you are trying to add your Water Leak Sensor to your Smart Home Monitoring system and you
are unable to pair it in the first few attempts, or if you see an error while pairing, try the following
steps to reset the Water Leak Sensor and then pair it again.
1. Open Water Detector top cover.
2. Remove the CR2 battery.
3. Press and hold the Reset button while re-inserting the battery.
4. The Green LED will light up, when this occurs release the Reset button.
5. The sensor will now be reset to factory defaults and will initiate pairing mode.