Rollz Motion User manual

Rollz Motion Electric
EN - English user manual
Version 2022.04

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English
Version 2022.04
USER MANUAL
The rollator and electric wheelchair in one
EN
Rollz Motion Electric

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Details below to be filled in by the distributor:
Rollz Motion Electric serial number:
Distributor name:
Distributor address:
Distributor phone number:
Distributor e-mail address:
Date of sale:

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Version 2022.04
100 kg
Max 100 kg / 220 lb
Rollz®International BV – Rollz Motion Electric
© Copyright 2022 Rollz® International BV
This is a translation of the original Dutch user manual of the Rollz Motion Electric.
This user manual is based on the information available at the time it was created. It is
possible that the information in this document will be changed. The purchased product
can be slightly different to the one described in this user manual.
You can download the most recent manual at www.rollz.com. To keep you updated on
the newest information, we revise www.rollz.com regularly.
Rollz® International BV cannot be held responsible for technical errors or imperfections
in this manual.
CE conformity
The product fulfills the requirements of the EU-Directive 93/42 EEC for medical
devices. Based on the classification rules set out in Attachment IX of this directive, the
product is classified into class I. The declaration of conformity has been done under
the own responsibility of Rollz®International BV based on the Attachment VII of this
directive.
International standards
The Rollz Motion Electric is certified as
a rollator according to ISO standard
11199-2:2005. The Rollz Motion
Electric is also certified as a wheelchair
in accordance with ISO standard 7176-
8: 2014 (Cor. 2015-09). The Rollz
Motion Electric is certified as a class A
electric wheelchair in accordance with
ISO 12184:2014.
Figure 1: Rollz Motion Electric width
and max load.

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CONTENTS
Before you start 9
Important information 9
Safety instructions 10
Warnings 11
Unsuitable circumstances 12
Electromagnetic interference 12
Who may benefit from this product 13
Who should not use the Rollz Motion Electric (contraindication) 13
Reuse 14
Unpacking 14
Check if your delivery is complete 14
Attaching the push support and joystick controller 15
Attaching the 3-in-1 holder 15
Charging the Rollz Motion Electric 16
Recycling packaging material 17
Use as rollator 18
What fits where? 18
Unfolding & folding 19
Transport 21
Adjusting the height for correct posture 21
Walking with the Rollz Motion Electric - as rollator 23
Operating the brakes 24
Resting on the Rollz Motion Electric 25
Using the bag 25
Going over thresholds and curbs 25
From rollator to electric wheelchair 26
What fits where on the Rollz Motion Electric 27
Attaching the Rollz wheelchair package 29
Using the Rollz wheelchair package 29
Setting the footrests (once only) 33
Setting the backrest (once only) 33
Putting down the wheelchair package 34
Removing the wheelchair package 34

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Safety instructions 34
Using as electric wheelchair - with a person pushing 35
Matching your pace 35
Use of the electric support system - with a person pushing 35
Gear 36
Anti-fall 36
Power assist 36
Lock mode 37
Power assist mode 37
Auto-power assist mode 37
Going up a curb 38
Getting off the pavement safely 38
Slopes 39
Use of the Electric Support System - while sitting
in the electric wheelchair 40
Reversing 40
Going up a curb 41
Getting off the pavement safely 41
Slopes 41
Transfers 42
Seating position 42
Specications for Rollz Motion Electric 43
Product specifications 43
Information about the material 43
Product measurements 45
Ergonomics dimensions 46
Technical details 46
Error codes and solutions 47
Error code listing 47
Accessories 48
Maintenance 48
Cleaning/disinfecting 48

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Disconnecting the battery 49
Storing the Rollz Motion Electric 51
Battery maintenance (Daily) 51
Cables and connections (Weekly) 51
Motors (Every month) 52
Push-controller and joystick controller (Every 3 months) 52
Washing the seat cover 52
Brake performance (Daily) 53
Adjusting the brakes 53
Brake adjustments at the top of the brake cable 54
Brake adjustments at the bottom of the brake cable 55
Inflating the pneumatic tires (approximately every month) 56
Flat tires 56
Replacement of parts 57
Warranty 57
Warranty provisions 57
Register your Rollz Motion Electric 58
Contact 59

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BEFORE YOU START
Congratulations on your new Rollz Motion Electric. Rollz International BV has created
this manual so you will use your rollator and electric wheelchair in one in the safest and
most convenient way. If you are uncertain about the warnings or instructions mentioned
in this manual, please contact your supplier for clarification.
We hope you will enjoy the use of your Rollz Motion Electric.
Important information
• Read these directions carefully before you start using the product and keep
them for future reference.
• This manual is written for the Rollz Motion Electric (introduced in 2022).
• Do not risk your safety and the safety of others around you by using the product
incorrectly.
• Colours of the Rollz Motion Electric parts may slightly fade when exposed to
sunlight.
• Do not expose the product to temperatures below -5 °C/23 °Fahrenheit and
higher than 45 °C/113 °Fahrenheit as this may cause damage to some
components and affect their performance.
• The Rollz Motion Electric contains electronic components. For this reason, avoid
getting the rollator wet. Do not use it outside in heavy rain. Only use the supplied
charger to charge the Rollz Motion Electric.
• Use original Rollz accessories only. The use of non-approved accessories can be
unsafe and will void the warranty.
• Use only original Rollz International BV approved parts for repairs or replacements
made by an authorized dealer. Use of any other parts can be unsafe and will void
the warranty.
• Damage due to overloading the product or incorrect folding and unfolding
does not only void the warranty but also creates unsafe situations. You will
find the warranty provisions in this manual.
• The Rollz Motion Electric is a protected brand name and model.
• The serial and article numbers of your Rollz Motion Electric can be found on the
product sticker, which is located on the seat (under the cushion).

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• Any serious incident related to the device must be reported to the manufacturer
and the competent authority of your state.
• It is important to register your product at Rollz International on www.rollz.com.
• Please follow the rules that apply in your country regarding the use of electric
wheelchairs.
Safety instructions
Read and follow the instructions in this manual.
Flammable materials: avoid contact with open flames or sparks.
Prevent the battery from coming into contact with flammable materials.
• The Rollz Motion Electric is meant to be used for supporting/transporting one
person at a time.
• Always use the handles in the right position. Read the chapter Adjusting
the height for correct posture for more details.
• Check and/or adjust the brakes regularly to prevent loss of braking power.
Check the brakes regularly to make sure that you have adequate braking power.
See how to do that in the chapter Adjusting the brakes.
• Check if all the power supplies are connected and the electrical components,
including the battery, are not damaged before using the Rollz Motion Electric
for the first time. Damaged or improperly connected parts may cause danger
or unsafe situations. For more information about this, read the chapter
Cables and connections (Weekly).
• Joystick controlled electrical support is not necessarily capable of negotiating
outdoor obstacles.
• Electrical support given by the push support controller might be used outside
as well on surfaces that are considered safe in this manual.
• The Rollz Motion Electric can be used for short distances on hard surface
sideways slopes with a maximum angle of 3 degrees / 5.3 %.
• When seated in the wheelchair, while using the Rollz Motion Electric, only go
up slopes of 3 degrees.
• When seated in the wheelchair, while using the Rollz Motion Electric, only drive
off curbs of max. 15 mm / 0.6 inch.

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• Check the capacity of the battery pack regularly by viewing the screen at the
joystick to see if it needs to be recharged.
• Keep tools and other metal objects away from the battery pack. Contact with the
positive and negative poles can cause a short circuit or a shock.
• Make sure you are familiar with the functionalities of the Rollz Motion Electric
before using it.
• Make sure that the Rollz Motion Electric is turned off when not in use.
• Store the Rollz Motion Electric in a clean and dry environment and avoid exposing
it to high and rapidly changing temperatures. When not in use for a longer period
of time, make sure the battery is charged before using it again.
• This product should be kept away from acid, alkali and other chemical corrosi-
ve items.
Warnings
• The Rollz Motion Electric is certified as a Class A wheelchair, which means that
outdoor use is limited to: maximum safe slope of 3°, maximum obstacle height
of 15 mm / 0.6 inch and maximum ground unevenness of 10 mm / 0.4 inch.
Exceeding these limits can lead to dangerous situations. Safe outdoor use can
only be guaranteed in areas where these conditions are respected.
• It is essential the user has the physical and mental ability to independently
perform all the operations in this manual. If not, they should always have
someone to assist them.
• Do not use the Rollz Motion Electric if any part has been damaged, broken,
missing or cracked, or if the displays show an error code.
• Make sure all components are locked in their place before use.
• Keep the Rollz Motion Electric away from open flames and other heat sources,
such as electrical or gas heaters.
• The user cannot remain seated in the Rollz Motion Electric wheelchair during
transport in a taxi, bus, car or other motor vehicles. It was not meant for this
type of usage.
• The width of the wheelchair is greater than what is recommended for Class A
wheelchairs. Access to emergency escape routes might be limited.

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• When using the Rollz Motion Electric, the continuous driving range is 15
kilometres. The driving range will decrease when the Rollz Motion Electric is
used on slopes, rough terrain or when used to climb kerbs. User weight, terrain,
battery type, battery status and driving behaviour can also affect the range.
• The Rollz Motion Electric was not intended for use on the beach.
• We advise using the seatbelt accessory while you are seated in the Rollz
Motion Electric.
Unsuitable circumstances
• To board a plane, the battery on the Rollz Motion Electric must be removed.
• The Rollz Motion Electric is not suitable for climbing stairs and walking on
rough terrain such as gravel, grass, sand, mud or forest soil.
• Do not use the escalator while seated on your Rollz Motion Electric.
• Do not use or park your Rollz Motion Electric in the rain, snow or other wet
conditions.
• Do not use your Rollz Motion Electric while showering.
• Do not use your Rollz Motion Electric on roads where salt is used.
• Do not use your Rollz Motion Electric too close to water (e.g. ditch, pond, river,
lake or sea).
• Do not use the Rollz Motion Electric on a slope with snow, ice, water or oil.
• Do not expose the Rollz Motion Electric to extreme cold or heat.
• Surface temperatures of the product can increase / decrease when exposed
to external sources of heat or cold.
• Not all parts of the Rollz Motion Electric are 100% waterproof. A very humid
environment may cause rust and corrosion on or inside your Rollz Motion
Electric. When you are in an excessively humid environment, you should
immediately cover the Rollz Motion Electric to prevent damage.
• If you find yourself with the Rollz Motion Electric on a wet slippery surface,
please proceed with caution and if you notice that one of the driving wheels
is losing traction, you should stop the Rollz Motion Electric immediately to
prevent loss of control.

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Electromagnetic interference
Interference with electronic sources can cause situations in which the Rollz Motion
Electric does not respond as usual. Electrical sources such as broadcasting masts,
radio stations, television stations and mobile phones can create a magnetic field that
may cause permanent damage to the electric system and/or braking capabilities.
The user should observe the following:
• Do not use wireless communication devices while using the Electric Support
System.
• Stay away from radio sources.
• Turn off the Rollz Motion Electric immediately if you notice uncontrolled
movements.
The Rollz Motion Electric might interfere with other devices in the area that emit electro-
magnetic fields (alarm systems, automatic doors, etc.).
Who may benet from this product
The Rollz Motion Electric fits people weighing up to 100 kg / 220 lbs. / 15 st 10.5 lb,
who are 160-190 cm / 5 ft 3” to 6 ft 3” tall (see Product Specications).
The Rollz Motion Electric serves as walking support for people with reduced mobility,
mainly indoors (joystick controlled) but also outdoors (push attendant controlled). The
Rollz Motion Electric is suitable for walking, driving and pushing on hard, flat surfaces.
While in rollator position, the user can rest on the seat. The wheelchair package offers
the possibility to transform the rollator into an electric wheelchair easily. The user can sit
in the electric wheelchair and use the Electric Support System, whilst being pushed and
having the push support turned on, or by transporting themself by using the joystick
controller.
Who should not use the Rollz Motion Electric
(contraindication)
The Rollz Motion Electric is not suitable for people:
• With perception disorders which make it difficult to see obstacles ahead.
• With severe balance disorders that prevent them to walk with a rollator.
• Who get disorientated or dizzy while walking or sitting.
• Who cannot remain standing for at least five minutes behind a walker.

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• With seating problems, which make it difficult to sit comfortable on the seat
or in the electric wheelchair.
• People who have an impaired hand function.
• With a weight higher than 100 kg / 220 lbs.
Reuse
• The Rollz Motion Electric is suitable for reuse.
• For safe reuse, pass all technical documentation on to the new user. The newest
version of the manual can be found on www.rollz.com.
• When lending your Rollz Motion Electric, make sure the user reads the manual
before using the product.
• Before passing the Rollz Motion Electric on to a new user, it should be cleaned,
disinfected and checked by the dealer for damage to make sure the Rollz Motion
Electric can be safely used.
UNPACKING
Check if your delivery is complete
The Rollz Motion Electric comes packed. Check if all the parts listed below have been
supplied according to (Figure 2):
1. Push support controller
2. Wheelchair package
3. Armrests (x2)
4. Seat cushion
5. Motor controller
6. Adjustable footrests x2)
with Allen key
7. Rear wheel motor assembly (x2)
8. Li-ion battery pack
9. Joystick controller
10. Adjustment handles
11. 3-in-1 holder
12. User manual
13. Pump for the pneumatic tires
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10
2
6
7
5
4
8
1
Figure 2: Overview of the components
of the Rollz Motion Electric.

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Attaching the push support and joystick controller
Before you can use the Rollz Motion Electric, the two controllers need to be attached.
Without properly attached controllers the Rollz Motion Electric might behave
unexpectedly and in an unsafe manner.
a. Attach the push support controller (Figure 3). A click can be heard when
the correct position is reached.
b. Disconnect the cable of the joystick controller (if needed). Slide the joystick
controller through the hole in the holder. Make sure that the cable runs
between the frame and the controller as shown in (Figure 4).
c. (Re)connect the cable (Figure 5) and tighten the controller by rotating
the knob.
Attaching the 3-in-1 holder
The 3-in-1 holder can be put in place without any tools:
a. The two holders should be placed in front of the armrests, with circular moulds
facing each other.
b. Attach the holders by sliding and pressing it down onto the frame (Figure 6).
c. The 3-in-1 holder can hold the wheelchair package (above the seat), a cane
and a shopping bag at the same time.
d. Follow the instructions on the manual that comes with the 3-in-1 holder to see
how to place the wheelchair package, the cane and the bags into the holders.
e. The Rollz Motion Electric can also be used without the 3-in-1 holder.
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Figure 3: Attach the push
support controller.
Figure 4: Slide the joystick
controller into the holder.
Figure 5: Connect (1&2) and
tighten (3) the controller.

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NOTE
Do not place more than 2.5 kg / 5.5 lb in each bag and do not overload it.
Charging the Rollz Motion Electric
The battery is charged via the charging port under the joystick controller
(Figure 7). Plug the connector of the delivered charger into the charging port.
Plug the charger into a wall socket. The Rollz Motion Electric is charging when the
indicator light on the charging adapter turns red. The battery is completely charged
when the indicator light turns green. Charging will take 4-5 hours.
Figure 6: Attach the
3-in-1 holder.
Figure 7: Plug the connecter into the charging port.

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Warnings
• Do not use metal objects or tools to connect the battery to the charger.
• When the battery is being charged, do not move the Rollz Motion Electric.
• Do not replace imitation parts on the Rollz Motion Electric (such as motor and
charger).
• Do not pinch or twist the charger cord.
• Smoking and flames near a charging battery are prohibited.
• Keep the charger away from children and pets.
• When a fault occurs in the electronic circuit, inform your supplier as soon as
possible.
• Place the battery and charger in an open space during charging. Put no
objects on the charger, battery or cord. Do not place near heat sources
during charging.
• Do not use the battery and charger in temperatures below -5°C and above 40°C.
• Keep tools and other metal objects away from the battery. Contact with metal
objects can cause shock and short circuit.
• Keep the battery away from flammable materials. Avoid exposure to open flames
and sparks.
• There are corrosive substances in the battery. Never open the battery.
Recycling Packaging Material
The packaging box consists of cardboard, which can be recycled with paper.
The protective foam blocks are made of plastic. These and the plastic bags can be
recycled with plastic.
WARNING
Keep the plastic packaging materials away from children due to the risk of suffocation.

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USE AS ROLLATOR
The Rollz Motion Electric is delivered complete for use. You only have to attach the
push support and joystick controller (see above) and adjust the handles to the correct
height. Please note that you shouldn’t use the Rollz Motion Electric as a rollator with
the electric support turned on.
Read all points carefully before using the Rollz Motion Electric rollator:
• What fits where?
• Unfolding & folding
• Transport
• Adjusting the height for the correct posture
• Walking with the Rollz Motion Electric - as a rollator
• Operating the brakes
• Resting on the Rollz Motion Electric
• Using the bag
• Going over thresholds and curbs.
What ts where?
(Figure 8):
1. Handles
2. Frame
3. Rear wheels with drum brakes
4. Red release handle for folding up the rollator
5. Front wheels
6. Front
(Figure 9):
7. Handbrakes
8. Parking brake levers
9. Height indexation
10. Adjustment handles
11. Adjusting screws for adjusting the brakes
12. Tipping aid
13. Seat cushion
Figure 8: What ts where.
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Figure 9: What ts where.
1
2
4
5
6
7
10
11
12
8
9
13
11

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Unfolding & folding
When folded, the Rollz Motion Electric forms a compact package that fits in almost
any car.
Unfolding goes as follows:
a. Pull the frame sides of the Rollz Motion Electric apart until almost completely
unfolded (Figure 10).
b. Push the seat down until it clicks into place. Important: the seat is not secured
until you have clearly heard it ‘click’ (Figure 11).
c. Pull away the seat cushion and place it straight on the seat (Figure 12).
CAUTION
Double check if the seat is locked in. Carefully lift the seat in the middle to make
sure that it is properly locked in place. Only then can the Rollz Motion Electric be
safely used.
Folding goes as follows:
a. Before you fold the frame, the underseat basket should be emptied,
cables and battery pack must stay in the underseat basket.
b. Remove the wheelchair package if it is placed on the rollator. Read
Removing the wheelchair package for instructions.
c. Pull the seat cushion away, turn it 90 degrees and place it crosswise
on the side of the red handle (Figure 13).
Figure 10: Unfold by pulling
the frame outwards.
Figure 11: Push the seat
down till you hear a ‘click’.
Figure 12: Pull away the
cushion and attach it on
the seat.

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d. Push the red release handle under the seat (Figure 14) and lift the seat
partially (Figure 15).
e. Push the sides of the frame towards each other until the rollator is completely
folded (Figure 16).
NOTE
When you fold the frame, the underseat basket should only contain the battery pack
and motor controller, and the wheelchair package should be detached.
Transport
It is strongly recommended that you apply the parking brake and switch off your Rollz
Motion Electric during transport.
Figure 13: Place the seat cushion crosswise. Figure 14: Push the red handle while
lifting the seat.
Figure 15: Lift the seat partially. Figure 16: Push the frame further
inside.