Romy FIGURE User manual

Figure user manual
GENERAL INFORMATION
DESCRIPTION
SET‑UP
USE
MAINTENANCE
ERROR MESSAGES
FEATURES
General information
Both stylish and user‑friendly, Figure delivers a tailor‑made care designed specifically to meet the needs of your skin, on
demand and in your own home.
The Figure formulator, which is based on a patented, connected formulation system, works in conjunction with the Romy
application.
Using its understanding of your skin and your environment, this application prescribes the formulation best able to meet
the needs of both. It prescribes the combination of active ingredient concentrates that your skin needs at any given
moment, in real time.
Invented and manufactured in France.

PURPOSE OF THE MANUAL
This manual explains how to use and maintain the Figure device made by Romy Paris.
It also sets out safety instructions and technical specifications.
Read this manual carefully in order to use the device properly and safely.
SYMBOLS
The symbol opposite is used to alert you to potential risks or draw your attention to important
safety information.
Risk of electric shock – Warns of a risk of electric shock if the instructions are not followed.
PLEASE NOTE
The Romy application is compatible with iPhone 5S and iOS 10 (as well as later versions) and with Android version 5.0
(Lollipop) or higher, available through Google Play Store.
The information contained in this manual is the property of Romy Paris. It may not be reproduced without the express
agreement of the brand.
Edition 2018
REGULATORY INFORMATION
Household and similar electrical appliances ‑ Safety
EN 60335‑1 : 2012 + A11:2014
EN 60335‑2‑23 : 2003 + A1 + A11 + A2
We hereby declare that the product complies with the essential requirements of the RED Directive
(2014/53/EU), in accordance with the following standards:
EN55014‑1 : 2006 + A1:2009 + A2:2011
EN55014‑2 : 2015
Draft EN 301 489‑1 V2.2.0 : 2017
Final draft ETSI EN 301 489‑3 V2.1.1 : 2017
Draft ETSI EN 301 489‑17 V3.2.0 : 2017
EN 62233 : 2008
EN 62479 : 2010
ETSI EN 300 328 V2.1.1 : 2016
and with the essential requirements of the directive (2011/65/EU) on the restriction of the use of

certain hazardous substances in electrical and electronic equipment, in accordance with standard
EN 50581:
Figure includes a Bluetooth® transceiver operating at 2.4GHz with a maximum transmission
power of ‑2.5dBm (0.57mW).
Figure includes a Wi‑Fi (802.11b/g/n) transceiver operating at 2.GHz with a maximum
transmission power of 17.1dBm (52mW).
SAFETY INSTRUCTIONS
Electrical risk:
Plug Figure into an electrical socket.
Make sure that the supply voltage shown on the Rating plate device corresponds to that of your
electrical supply.
Not connecting the device correctly could be dangerous.
Hold the plug, rather than the cable, to unplug the device.
Do not immerse the power cable and plug in water or other liquids.
Check the condition of the power cable regularly. If it appears damaged, stop using the device
immediately. Contact the dealer or their after‑sales team to replace the cable.
Do not expose the device to water or excessive moisture.
Do not use the device with wet hands.
Prevent any water from splashing onto the device.
Do not allow the water reservoir to overflow.
Should water get into any part of the device other than the water reservoir, or in the event of an
emergency, unplug the power cable immediately and contact the dealer. Do not attempt to switch
the device back on: there is a risk of electrocution.
Unplug the device if you are not going to be using it for a while.
Under no circumstances should the device be used near a shower, bath or other source of water.
Warnings:
The Figure device is intended for domestic use only.
The device must be stored somewhere dry.
The device is only suitable for use indoors, at an altitude of below 3,400m.
The packaging elements (plastic bags, cardboard box, etc.) must not be left within reach of
children.
Only use accessories and consumable products supplied by Romy Paris or those available from
the dealer.

Never insert any object into the device other than Romy Paris active agent capsules and bottles
(regardless of whether it is on or off).
It is prohibited to open the housing of the device or to try and repair it. Apart from being
dangerous, unauthorised opening of the device housing will de facto make the warranty void.
Repairs may only be carried out by the Romy Paris After‑Sales service or by an approved person.
This device may be used by children from 8 years old and by individuals with reduced physical,
sensory or mental capacity or lacking in experience or knowledge, as long as they are properly
supervised or have been given instructions for using the device safely and the risks have been
taken into account. Children must not play with the device. User cleaning and maintenance must
not be done by children without supervision.
Precautions for use:
To use the device safely, place it on a flat, horizontal, stable surface.
Do not place the device upside down.
The device must be used in a non‑humid, ventilated room.
The device must be protected from being struck by falling objects or falling itself.
Do not store or use the device near a heat source.
When the device is not in use, lower the hatches to prevent any object (or dust, water, etc.) from
getting inside.
If the device is not going to be used for a prolonged period, empty, clean and unplug it.
If the device is being transported, the reservoir must be emptied. Please re‑use the original
packaging to protect the device.
Failure to use the device consistently with the directions for use will release the manufacturer
from all liability.
WARRANTY
The new device is guaranteed against all manufacturing faults or defects for two (2) years from the date of delivery. If
necessary, contact your dealer or the Romy Paris After Sales team. This warranty does not apply to accessories or
consumable products, nor does it apply to any part for which wear during the warranty period is normal.
The warranty covers exchange or repair of the device.
The proof of purchase must be enclosed with any warranty claim.
Performance under the warranty covers the repair of all defects in the device that occur during the warranty period and
which are clearly due to defects in the materials or the manufacture of the device.
Defects or damage caused by improper use or failure to follow the directions for use are not covered by the warranty.
The warranty will be withdrawn if:
the device has not been plugged in in accordance with the instructions,
any items other than Romy Paris active agent capsules and bottles have been inserted into the device,
the directions for use have not been followed
The warranty becomes void if the device has been opened by persons not approved or authorised by Romy Paris.
Under no circumstances may the warranty above be invoked for damage done to persons or property as a result of the
operation of the device.
RECYCLING

This product is subject to separate collection of electrical and electronic equipment in accordance
with Directive 2002/96/EC.
The symbol on the device showing a dustbin that has been struck through means that at the end of
its life, it must be processed separately from household waste. Therefore, it must be taken to a
specific centre for waste electrical and electronic appliances or brought back to the dealer when
buying a new device.
Description
GENERAL VIEW
1. Access to control panel
2. Spatula
3. Capsule collector
4. Drainage tray tab
1. Funnel and access to water
reservoir
2. Bottle loading hatch
3. Rotation button
4. Confirm button
5. Power cord
CONTROL PANEL
1. Opening/closing
2. LED lights (x3)

3. Profile 1 button
4. Profile 2 button
5. ON/OFF button and LED light
COLLECTORS
1. Used water collector
2. Used capsules collector
3. Washing accessory
CONSUMABLE PRODUCTS
Only use Romy Paris products in your Figure device.
You can order these items through the on‑line store.
1. BASE SERUM
2. WASHING SOLUTION
3. ACTIVE AGENT CAPSULES
Set-up

CONTENTS OF PACKAGE
1 Figure formulator
1 spatula
1 Quick guide
INSTALLATION
Take all of the products out of the packaging.
Keep the packaging in case you need to send the device back for any reason (end of hire, repair etc…) [1]
Place the device on a flat, horizontal, stable surface.
1. The packaging elements are designed to be stored flat and take up a minimal amount of space.
FILLING THE WATER RESERVOIR
Unplug the device before filling the reservoir.
Do not allow the water reservoir to overflow.
Do not use hard water.
Take out the water reservoir.
Fill the reservoir using the funnel provided for
this purpose.
Do not fill the reservoir past 2/3.
Reposition the water reservoir until it reaches its
stop position. [1]
1. The float in the reservoir can be used to check the level. If the reservoir is not positioned correctly, an error
message will appear on the Romy app.
SET-UP AND CONNECTION
To set up the device, the rear hatch must be closed and all of the accessories must be in place.
Make sure you have the Wi‑Fi login details for your router.
Make sure the password of your Internet router does not exceed 32 characters long, if that is the

case it will have to be changed in order to connect.
If this is not the first time you have connected to this router and the right Wi‑Fi settings have
already been saved, the three LEDs will flash white and after a few seconds, Figure will move
straight from step 1 to step 3.
Step 1
Connect Figure to a power socket.
The ON/OFF button is red to indicate that the
device is on.
The three LEDs flashing white indicates that
Figure is trying to connect to Wi‑Fi.
Step 2
Wait for the 3 LEDs to flash red alternatively
before connecting with the application. [1]
Enter the information required to set up your account. [2]
Go into the menu DAY TO DAY CARE > START IN DAY TO DAY MODE > I’VE GOT Figure > CONFIGURE WIFI.
Enter the information to configure the WiFi [3] (connection may take a few seconds).
Step 3
Once the
connection has
been
established, the
ON/OFF button
will flash white.
Press the
ON/OFF button.
Step 4
The LEDs will
flash whilst the
device
initialises.
Step 5
The ON/OFF
light flashes red
to indicate there
are no bottles.
Step 6
A message on
your Romy App
will show that
the bottles need
to be loaded.
Go to step
Loading the
bottles.

1. The LEDs start to flash red after a few seconds to indicate that the user can connect to Figure via the
application.
2. You can select the volume of your treatment. (see Manual connection).
3. If the information entered is incorrect, an error message will be displayed on the application.
LOADING THE BOTTLES
Figure works with 1 bottle of BASE SERUM and 1 bottle of WASHING SOLUTION. [1]
It doesn’t matter what order they are loaded in, the device recognises the bottles once they have been loaded.
It is important to load new bottles and confirm each bottle to ensure that Figure and the Romy app work properly.
Step 1
Open the loading hatch. [2]
Scenario 1: empty loading
space or bottle(s)
The confirm button flashes
red and the rotation button
is steady blue.
Scenario 2:
The confirm button is
steady blue and the
rotation button flashes
blue.
Step 2
Remove the cap from the
bottle.
Step 3
Load the bottle, tilting it.
Make sure that the Romy
Paris logo is facing you.
Step 4
Press the Confirm button.
Step 5
Press the Rotation button.
Step 6
Prepare and load the 2nd
bottle in the same way.

Step 7
Press the Confirm button.
Step 8
Close the loading hatch
again without forcing it. [2]
If it seems to resist, check
the position of the bottle.
Step 9
Once the bottles have been
detected, the top left LED
will flash.
Figure is ready to use.
IMPORTANT
At first use Figure will launch an automatic cleaning. It is required to wait until the end of the cycle before going to the
next step.
1. The device has three spaces, so it is possible to load 2 bottles of BASE SERUM and 1 bottle of WASHING
SOLUTION.
2. The device cannot dispense any treatment whilst the loading hatch is open.
RESET
Resetting Figures delete all configured settings of your formulateur (connection parameters, care
volume, stocks).
Reset Figure only if necessary.
Step 1
Unplug then plug back
Figure. Wait until it's on
again.
Step 2
Press simultaneously
Profile 1 and Profile 2
buttons for a few seconds.
Step 3
Wait for the 3 LEDs to flash
red alternatively before
connecting with the
application.

Use
PREPARING A CARE
Steps Set‑up and pairing, Loading the bottles and Filling the water reservoir are complete, your Figure device is ready to
deliver your care.
The rear hatch must be closed and all of the accessories must be in place.
It does not matter in which order you load the capsules prescribed by Romy.
The volume of care provided is by default 1mL. Refer to the section on Manual connection to change this volume.
Open the Romy app and create your daily prescription.
View the data that has been captured.
Fill in the data related to your activity, your environment, etc.
The Romy application will prescribe the formulation that is best
suited to the needs of your skin at that exact moment.
Prepare the
capsules
prescribed by
the application
(1 to 3 active
agent capsules).
The 1st LED will
flash on the
Figure control
panel.
Insert a 1st
active agent
capsule.
Wait for the 2nd
LED to start
flashing.
Insert a 2nd
active agent
capsule. [1]
Wait for the 3rd
LED to start
flashing.
Insert a 3rd
active agent
capsule. [2]

Press the
Profile 1 or
Profile 2 button
on the device to
start your
formulation. [2]
After a few
seconds, your
tailor‑made
care will be
dispensed on
the spatula.
Apply the care
to your skin.
After the
treatment has
been dispensed,
the machine
begins an
automatic
rinsing phase.
The three LEDs
on the control
panel flash pink.
Once rinsing is
complete, the
first LED
flashes white
and Figure is
ready to
prepare a new
treatment.
Clean the
spatula under
running water.
Dry it with a soft
cloth.
Put the spatula
back in place
(with the hollow
part facing
upwards).
1. If the prescription only specifies 1 or 2 capsules, proceed straight to the step “Press Profile 1 or 2”.
2. If you are the primary user, select Profile 1. If you are a guest who is sharing Figure, select Profile 2. The care
will be recorded in your personal account.
MANUAL CONNECTION
In some cases it may be necessary to restart the Bluetooth connection between Figure and your smartphone, for
example:
to change your WiFi settings,
to change the volume of the care. [1]
The following procedure can be used to restart the connection manually.
Press the ON/OFF button
for around three seconds,
until it turns red. [2]
Wait for the 3 LEDs to flash
red alternatively before
connecting with the
application.
Once it has connected, the
device will start to work
normally again.
1. How much is extracted from the capsule can vary between 40% and 90%.
2. To deliberately stop the connection phase, the user will have to press the ON/OFF button for approximately
three seconds; Figure will then resume normal operation.
STANDBY MODE
We recommend putting the device on standby after use.

Briefly press the ON/OFF button.
A glowing light confirms that Figure is on standby.
To exit standby mode, press the ON/OFF button again.
Automatic standby
The device goes into standby automatically after five minutes of inactivity.
Maintenance
Unplug the device before cleaning as described above.
EXTERNAL SURFACES
Never use an abrasive or a solvent.
If necessary, clean the device with a cloth dampened slightly with water or a mild liquid soap.
ACCESSORIES
Unplug the device before cleaning as described above.
The user must check and empty the water and capsule collectors if needed, according to frequency of use.
Make sure that the water collector does not overflow.
Clean the washing accessory (3) regularly to prevent it from getting blocked (recommended frequency = every
5 care cycles).
Water reservoir: dishwasher friendly (recommended frequency = every 2 weeks).

Remove the collectors by pulling on the tab.
Empty collectors (1) and (2) and rinse them with
clean water.
Clean the washing accessory with water (3).
Ensure that there is no residue.
Dry with a clean cloth.
Put all of the elements back in place. [1]
1. If the washing accessory (3) is not correctly positioned, the ON/OFF button will flash red and a fault message
will appear on the Romy app; check the position of the accessory.
AUTOMATIC CLEANING
The Figure formulator comes with a fully automatic system for cleaning its internal mechanisms. This process ensures
the highest standards of hygiene.
This cleaning happens usually every week and at first use.
If the device detects
insufficient water in the
reservoir, a warning
message will appear.
Please refer to the section
on Filling the water
reservoir.
If the device detects that
the WASHING SOLUTION
bottle is empty, a warning
message will appear.
Loading the bottles.
All the LEDs of the
interface scroll pink during
cleaning.
The cleaning cycle starts
automatically. You must
wait until the cycle has
finished before using
Figure for another care.
The device is ready when
the 1st LED starts flashing
again.

REPLACING THE BOTTLES
When a bottle is empty, the ON/OFF button
flashes red.
A message on your Romy app will tell you that
you need to replace the used up bottle.
Refer to the section on Replacing the bottles
Error messages
When an error with the
device is detected, the
ON/OFF button flashes red.
You need to take action.
Refer to the message
displayed on your Romy
app.
The device is ready when
the 1st LED starts flashing
again.
Message Action
The water reservoir hasn’t been detected and/or Fill
the water reservoir Refer to the section on Filling the water reservoir.
The cleaning accessory has not been detected Refer to the section on Accessories.
Add/Replace the BASE SERUM bottle Refer to the section on Loading the bottles.
Add/Replace the WASHING SOLUTION bottle Refer to the section on Loading the bottles.

If there is a hardware error
When a hardware error is detected by the device, all the lights turn
red.
Switch the device off, then switch it back on. If the error persists, please contact the After‑Sales Team. [1]
1. The device goes into error mode (and stops working) until the problem is resolved.
Contact the After-Sales Team
If you have any queries relating to the After‑Sales service, please contact us by e‑mail, in French or English:
[email protected]
Our teams will get back to you as soon as possible.
Updates
The device will carry out automatic updates. The device will be unavailable for a brief period.
While an update is in progress, the LEDs on the
control panel flash red.
The device is ready when the 1st LED starts
flashing again.
Features
Electrical supply 110‑240 VAC / 50‑60 Hz
Electrical power 12 W

Classification Class II electrical appliance
Dimensions W x H x D 240 x 350 x 190 mm
Weight (empty) 2,9 kg
RATING PLATE
The rating plate underneath the device is confirmation of compliance.