Roost Security360 User manual

Roost Security360
User Manual

1
What’s In Your Roost Security360 Kit? ........................................................................... 2
Getting Started ................................................................................................................ 3
SmartBase ...................................................................................................................... 5
Keypad ............................................................................................................................ 7
Motion Sensor ............................................................................................................... 10
Entry Sensors ................................................................................................................ 12
Water Leak/Temperature Sensors ................................................................................. 16
Connecting to Wi-Fi ....................................................................................................... 18
Testing Your System ...................................................................................................... 20
Roost 24/7 Professional Monitoring Service .................................................................. 22
How to Use Your Security360 System from Roost ........................................................ 25
Additional Support ......................................................................................................... 30
Table of Contents
TABLE OF CONTENTS

GETTING STARTED
4
Proceed to connect and install each sensor in your kit. Follow the steps in the User Manual
(see pages 4-17) for further details:
Connect Sensors – Pull out each red tab from the sensors while the SmartBase is in paring mode
(blinking green). The sensor should start blinking green (pairing mode). They will automatically
connect after a few seconds, and you hear an audible confirmation from SmartBase for each sensor.
Locate & Place – Proceed to place each sensor in appropriate locations around your home and test
connectivity.
Connect To Wi-fi – Follow the prompt in the app (see page 18).
Edit Sensor Name – Customize the default name for each sensor by following prompts in the app
and selecting the appropriate location name for each sensor.
Set PIN Codes – Follow the prompt in the app to change your PIN code for disarming system. You
can also add a guest PIN code and one for Hostage situation.
Activate Professional Monitoring – Follow the prompt in the app to activate the professional
monitoring service and to add emergency contact monitors to receive alerts and respond to
emergency alarm situations.

SMARTBASE
6
Connect
• Connect the power cord to SmartBase and then plug it into a wall power outlet. Make sure that
this is not a switched outlet. You will hear a confirming audio message (“I am connected”) and will
receive a notification on your smartphone. Pull the red tab from the battery door.
• Ensure that the SmartBase is in “Pairing mode” and the light ring is blinking green. If it is not,
push the gray button on the back of the SmartBase until the light ring starts blinking green. It will
remain in this connecting state for 10 minutes – plenty of time to connect the sensors one at a
time.
Placement
The SmartBase should be located in a central place in your home like the kitchen, entryway, office or
living room area. This will allow you to see visual cues and hear audible sounds and phrases from
the SmartBase when alarms are triggered and during the arming/disarming process.
Name Your SmartBase
Your SmartBase should appear in the app with a default name. If you would like to change this
name, go to the app and tap on the SmartBase tile and select “Change Name.” Then create a
custom name for your SmartBase and tap “Save.”

KEYPAD
8
Connect
• Make sure that the SmartBase is in pairing mode and is blinking green. If not, press the dark gray
button on the bottom of SmartBase and hold until it starts blinking green.
• Pull the red tab from the back-battery door of the Keypad to enable pairing mode. The three
“Home, Away and off” buttons on the Keypad will all blink green as a visual indicator of pairing
and will remain in this state for 5 minutes or until paired. If these buttons do not blink green,
please insert the included SIM popper or a small paper clip into the hole just above the “Pairing”
label on the back of the Keypad. Hold for two seconds and release. Pairing mode will begin.
• You will hear audio confirmation from your SmartBase (“Keypad connected”) and receive a
notification that your keypad is connected. The Keypad will also appear in your app after a few
seconds.
Placement
• Mount your Keypad on the wall or simply place on a
convenient surface near your most commonly utilized door
that you use for entry and exit to your home.
• If mounted, first position the included mounting plate that
attaches by the adhesive tape or the two screws included in
your kit. Then slip the keypad over the plate and snap down
until secure.

KEYPAD
9
Customization
Name Your Keypad
Your keypad should appear in the app with a default name. If you would like to change this name, go to
the app and tap on the keypad tile and select “Change Name.” Then select an appropriate location
name or create a custom name for your keypad and tap “Save.”
Create PIN Codes (requires Wi-Fi connection completion before proceeding)
When prompted in the app, follow the instructions to create your four-digit security PIN codes that are
required to be used with the keypad for disarming your system. To access, click the shield icon in the top
left corner of your app screen.
• Owner code: Change the default number (last 4 digits of your mobile
number) to a new number. This is the primary code that you will use to
disarm your system via the keypad.
• Guest code: This is a secondary code that can be given to other people
to utilize such as a babysitter, housekeeper or other house guest.
• Hostage code: This is a unique four-digit number that when entered into
the keypad during an emergency duress situation, will disarm the system
and immediately dispatch police without any notifications.