Ross SRG-4500 User manual

SRG-4500 User Guide

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If anything at all with your Ross experience does not live up to your expectations be sure to reach out to
us at [e-mail].
David Ross
CEO, Ross Video
[email protected]
Ross Video Code of Ethics
Any company is the sum total of the people that make things happen. At Ross, our employees are a
special group. Our employees truly care about doing a great job and delivering a high quality customer
experience every day. This code of ethics hangs on the wall of all Ross Video locations to guide our
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helicopters if necessary.)

SRG-4500 · User Guide
• Ross Part Number: 4500DR-104-07
• Release Date: April 22, 2021.
The information contained in this Guide is subject to change without notice or obligation.
Copyright
©2021 Ross Video Limited, Ross®, and any related marks are trademarks or registered trademarks of Ross Video
Limited. All other trademarks are the property of their respective companies. PATENTS ISSUED and PENDING.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, mechanical, photocopying, recording or otherwise, without the prior written permission of
Ross Video. While every precaution has been taken in the preparation of this document, Ross Video assumes no
responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the
information contained herein.
Patents
Patent numbers US 7,034,886; US 7,508,455; US 7,602,446; US 7,802,802 B2; US 7,834,886; US 7,914,332; US
8,307,284; US 8,407,374 B2; US 8,499,019 B2; US 8,519,949 B2; US 8,743,292 B2; GB 2,419,119 B; GB
2,447,380 B; and other patents pending.
Notice
The material in this manual is furnished for informational use only. It is subject to change without notice and should
not be construed as commitment by Ross Video Limited. Ross Video Limited assumes no responsibility or liability
for errors or inaccuracies that may appear in this manual.
Safety Notices
Refer to the “Important Regulatory and Safety Notices” document that accompanied your product.
Maintenance/User Serviceable Parts
Routine maintenance to this Ross Video product is not required. This product contains no user serviceable parts. If
the product does not appear to be working properly, please contact Technical Support using the numbers listed
under the “Contact Us” section of this manual. This product is covered by a generous 1-year warranty and will be
repaired without charge for materials or labor within this period. See the “Warranty and Repair Policy” section in
this guide for details.
Environmental Information
The equipment that you purchased required the extraction and use of natural resources for its production. It may
contain hazardous substances that could impact health and the environment.
To avoid the potential release of those substances into the environment and to diminish the need for the extraction
of natural resources, Ross Video encourages you to use the appropriate take-back systems. These systems will reuse
or recycle most of the materials from your end-of-life equipment in an environmentally friendly and health
conscious manner.
The crossed-out wheeled bin symbol invites you to use these systems.

If you need more information on the collection, reuse, and recycling systems, please contact your local or regional
waste administration.
You can also contact Ross Video for more information on the environmental performances of our products.
Company Address
Ross Video Limited
8 John Street
Iroquois, Ontario
Canada, K0E 1K0
Ross Video Incorporated
P.O. Box 880
Ogdensburg, New York
USA 13669-0880
General Business Office: (+1) 613  652  4886
Fax: (+1) 613  652  4425
Technical Support: (+1) 613  652  4886
After Hours Emergency: (+1) 613  349  0006
E-mail (Technical Support): [email protected]
E-mail (General Information): solution[email protected]
Website: http://www.rossvideo.com

SRG-4500 User Guide (v7.0) Contents • i
Contents
Introduction 13
Related Publications ...............................................................................................................................................13
Documentation Conventions ..................................................................................................................................13
Interface Elements ...............................................................................................................................................14
User Entered Text ...............................................................................................................................................14
Referenced Guides ..............................................................................................................................................14
Menu Sequences ..................................................................................................................................................14
Important Instructions .........................................................................................................................................14
Contacting Technical Support ................................................................................................................................14
Before You Begin 15
Overview ................................................................................................................................................................15
Option Keys ........................................................................................................................................................15
Applications ........................................................................................................................................................15
Features ..................................................................................................................................................................15
Functional Block Diagrams ...................................................................................................................................16
Central Timing Generator ...................................................................................................................................16
Audio Generator ..................................................................................................................................................16
Standard SDI Outputs .........................................................................................................................................17
Optional SDI Outputs ..........................................................................................................................................17
Composite Pattern and Tri-Sync/Composite Black Outputs ...............................................................................18
Timecode .............................................................................................................................................................18
Signal Processing Modules .................................................................................................................................19
Hardware Overview 21
Front Panel Overview ............................................................................................................................................21
Rear Panel Overview .............................................................................................................................................22
Physical Installation 25
Before You Begin ..................................................................................................................................................25
Static Discharge ..................................................................................................................................................25
Operating Environment Requirements ................................................................................................................25
Unpacking ...........................................................................................................................................................25
Accessories and Options ........................................................................................................................................26
Standard Accessories ..........................................................................................................................................26
Additional Software Options ..............................................................................................................................26
Rack Mount Installation .........................................................................................................................................26
Installing the SRG-4500 into a Rack Unit ..........................................................................................................26
Installing the Rear Support Brackets ..................................................................................................................27
Connecting Power .................................................................................................................................................27
AC Power Requirement ......................................................................................................................................27
Connecting the Power Cable ...............................................................................................................................28
Functional Check Procedures 29
Required Equipment ..............................................................................................................................................29
Before You Begin ..................................................................................................................................................29
Initial Power-Up .....................................................................................................................................................29
Initial Configuration ...............................................................................................................................................30
Checking the Composite (Analog) Video Signal Outputs .....................................................................................30
Checking the Black 1 (Analog) Video Signal Outputs ..........................................................................................31
Checking the Tri-Black 2 / 3 / 4 Tri-Level Sync Outputs ......................................................................................31

ii • Contents SRG-4500 User Guide (v7.0)
Serial Digital Video Signal Outputs .......................................................................................................................31
SDI Embedded Audio Settings ..............................................................................................................................32
AES / EBU Audio Outputs .....................................................................................................................................33
Analog Audio Outputs ...........................................................................................................................................33
Time and Timecode Settings ..................................................................................................................................34
Genlock Mode ........................................................................................................................................................35
System Functions ..................................................................................................................................................35
Network Settings ....................................................................................................................................................36
Option Enable Settings ...........................................................................................................................................36
Calibration Settings ................................................................................................................................................36
Operational Configuration ......................................................................................................................................37
Getting Started 39
General Usage ........................................................................................................................................................39
Launching DashBoard ............................................................................................................................................39
Enabling a Connection in DashBoard ....................................................................................................................39
Accessing the SRG-4500 Interfaces in DashBoard ................................................................................................40
Operating Basics ....................................................................................................................................................41
Front Panel Menu System 43
Navigating the Panel Menu System .......................................................................................................................43
Menu Map ...........................................................................................................................................................44
Menu Tree ...........................................................................................................................................................45
Audio Menus ..........................................................................................................................................................46
Audio Channel .....................................................................................................................................................46
Tone Type ............................................................................................................................................................47
Spot Frequency ....................................................................................................................................................48
Gain .....................................................................................................................................................................48
Interrupt ...............................................................................................................................................................48
dBFS ....................................................................................................................................................................48
Audio Type ..........................................................................................................................................................48
Sequence ..............................................................................................................................................................48
Video Menus ..........................................................................................................................................................48
Video Channel .....................................................................................................................................................50
Standard, Description ..........................................................................................................................................51
Offset, Description ..............................................................................................................................................52
Pattern Number ....................................................................................................................................................53
ID Memory, Character, Description ....................................................................................................................53
ID Vertical Position .............................................................................................................................................54
ID Character Size ................................................................................................................................................54
ID Visible Characters ..........................................................................................................................................54
ID Visible Rows ..................................................................................................................................................55
ID Black Edge .....................................................................................................................................................55
ID Off/Opacity ....................................................................................................................................................55
ID Row Motion ...................................................................................................................................................55
ID Box Motion ....................................................................................................................................................55
Pattern Bounce ....................................................................................................................................................56
Pattern Output ......................................................................................................................................................56
Black Output ........................................................................................................................................................56
Circle Type ..........................................................................................................................................................56
Circle Size ...........................................................................................................................................................56
Circle Aspect .......................................................................................................................................................57
OSD Time and Date ............................................................................................................................................57
Pattern OSD, Black OSD ....................................................................................................................................57
Number of OSD Rows ........................................................................................................................................57
Event Warnings ...................................................................................................................................................57

SRG-4500 User Guide (v7.0) Contents • iii
Pattern Embedder, Black Embedder ...................................................................................................................58
Pattern ToneSil, Black ToneSil ...........................................................................................................................58
Pattern VITC, Black VITC .................................................................................................................................58
Pattern EDH, Black EDH ....................................................................................................................................58
Pattern CRC, Black CRC ....................................................................................................................................58
VITC, Black VITC ..............................................................................................................................................58
Pattern F1L7, Black F1L7 ...................................................................................................................................59
No S318M ...........................................................................................................................................................59
Black S318M .......................................................................................................................................................59
Timecode Menus ....................................................................................................................................................59
Notes on the Timecode Menus ............................................................................................................................62
Description Field .................................................................................................................................................62
Format Fixed by Video .......................................................................................................................................63
Format .................................................................................................................................................................63
Running Time .....................................................................................................................................................63
Offset = SPGTime + 00:00:00:00 .......................................................................................................................64
Offset = UTC + 00:00:00:00 ...............................................................................................................................64
Running Time (UTC) ..........................................................................................................................................64
Nudge ..................................................................................................................................................................64
Weekday Date Month Year .................................................................................................................................65
Leap Second ........................................................................................................................................................65
Action DateTime .................................................................................................................................................65
Daylight Saving ...................................................................................................................................................65
Country Code, Description .................................................................................................................................66
StateCode, Description ........................................................................................................................................66
GPS DateTime (UTC) .........................................................................................................................................66
NTP DateTime (UTC) .........................................................................................................................................67
PTP Menu ..............................................................................................................................................................68
Additional Information for the Summer/Winter DST ...........................................................................................69
Additional Information for the Leap Second Event (UTC) ...................................................................................70
Leap Second Event ..............................................................................................................................................70
Announcement of Leap Seconds .........................................................................................................................70
Genlock Menus ......................................................................................................................................................72
Genlocking to an External Video Reference .......................................................................................................73
Lock Mode ..........................................................................................................................................................73
Unlock Mode .......................................................................................................................................................74
Lock Status ..........................................................................................................................................................74
Ref Signal ............................................................................................................................................................74
GPS Status ...........................................................................................................................................................74
NTP Status ..........................................................................................................................................................75
VITC Status .........................................................................................................................................................75
System Setup Menus ..............................................................................................................................................75
Temperature Report ............................................................................................................................................76
PSU Report .........................................................................................................................................................76
Event Report .......................................................................................................................................................76
System Report .....................................................................................................................................................78
GPS Report .........................................................................................................................................................79
Configuration Menu ...............................................................................................................................................80
Changeover .........................................................................................................................................................80
LCD Brightness ...................................................................................................................................................80
LCD Flash on Error .............................................................................................................................................81
LCD Animation ...................................................................................................................................................81
LCD Timecode ....................................................................................................................................................81
AES1-8 + Analog ................................................................................................................................................81
Pulse ....................................................................................................................................................................81
10MHz Mode ......................................................................................................................................................81
Programmable Balanced Outputs ........................................................................................................................82

iv • Contents SRG-4500 User Guide (v7.0)
Network Menu ........................................................................................................................................................82
IP Address ...........................................................................................................................................................82
SubNet Mask .......................................................................................................................................................82
Gateway ...............................................................................................................................................................83
MAC Address ......................................................................................................................................................83
Other Menus ........................................................................................................................................................83
NTP Menus ............................................................................................................................................................83
NTP System is Off ..............................................................................................................................................83
NTP Client Mode ................................................................................................................................................84
Find Server on .....................................................................................................................................................84
Poll Server ...........................................................................................................................................................84
Poll Status ............................................................................................................................................................85
Server Mode ........................................................................................................................................................85
Serve NTP if 'No GPS' ........................................................................................................................................85
Serve NTP if 'SPG failed .....................................................................................................................................85
DashBoard Menu ....................................................................................................................................................85
Port ......................................................................................................................................................................86
Enable Automatic Discovery ...............................................................................................................................86
Connection URM ................................................................................................................................................86
Character and DashBoard Password ...................................................................................................................86
Backup Device Menu .............................................................................................................................................87
Poll the Primary SPG on... ..................................................................................................................................87
IP Address, SubNet Mask ...................................................................................................................................87
Use repeating poll ................................................................................................................................................87
Poll is disabled .....................................................................................................................................................87
This is PRIMARY, so never poll ........................................................................................................................88
SNMP Menu ...........................................................................................................................................................88
Option Enable Menu ..............................................................................................................................................88
Key ......................................................................................................................................................................89
GPS Update, NTP Update ...................................................................................................................................89
Calibration Menu ....................................................................................................................................................89
Enable Adjustments .............................................................................................................................................90
Oven Frequency ..................................................................................................................................................90
PAL IPSCH, NTSC IPSCH .................................................................................................................................91
PAL HGenlockPoint, NTSC HGenlockPoint .....................................................................................................91
PAL OPScH, NTSC OPScH ...............................................................................................................................91
PAL SCPhase, NTSC SCPhase ...........................................................................................................................91
CompGain, Black# ..............................................................................................................................................91
Disclaimer ...........................................................................................................................................................91
Troubleshooting 93
Troubleshooting Checklist .....................................................................................................................................93
Replacing a Power Supply .....................................................................................................................................93
Moving the Handle on the PS-4500 ....................................................................................................................93
Removing the Front Faceplate ............................................................................................................................94
Removing the Failed PS-4500 .............................................................................................................................95
Installing the New PS-4500 .................................................................................................................................95
Re-install the Front Faceplate ..............................................................................................................................95
Software Upgrades .................................................................................................................................................95
Before You Begin ................................................................................................................................................95
Uploading the Software Files ..............................................................................................................................96
PTP Upgrades ......................................................................................................................................................97
Repackaging for Shipment .....................................................................................................................................98
Technical Specifications 101
General Characteristics ........................................................................................................................................101

SRG-4500 User Guide (v7.0) Contents • v
Performance Conditions ....................................................................................................................................101
Video Reference Inputs ........................................................................................................................................101
Frequency Reference Inputs .................................................................................................................................102
GPS Receiver Antenna Input ...............................................................................................................................102
Frequency Reference Outputs ..............................................................................................................................102
1Hz Frequency Reference Output ........................................................................................................................102
Analog Video Outputs .........................................................................................................................................103
Serial Digital Interface .........................................................................................................................................104
AES/EBU Audio Unbalanced Outputs ................................................................................................................106
AES/EBU Audio Balanced Outputs ....................................................................................................................106
Analog Audio Outputs .........................................................................................................................................107
LTC Outputs ........................................................................................................................................................107
Programmable Pulse Unbalanced Outputs ...........................................................................................................108
100BASE-T Port (Remote Control Interface) .....................................................................................................108
GbE/PTP Ethernet Interface ................................................................................................................................109
AC Power Source .................................................................................................................................................109
Clearance Requirements ......................................................................................................................................110
Mechanical Characteristics ..................................................................................................................................110
Environment Characteristics ................................................................................................................................110
Connector Pinouts 111
Balanced Audio/AES/LTC Connector .................................................................................................................111
Pin Views of Connectors ...................................................................................................................................112
Characters for Use in Idents 113
Notes about Compatibility Characters .................................................................................................................113
Characters Available for Idents 000-00F .............................................................................................................113
Test Patterns 115
525i Test Patterns .................................................................................................................................................115
625i Test Patterns .................................................................................................................................................116
720p Test Patterns ................................................................................................................................................117
1035i Test Patterns ...............................................................................................................................................118
1080i and 1080PsF Test Patterns .........................................................................................................................119
1080p Test Patterns ..............................................................................................................................................120
2160p 2SI 4K UHD Test Patterns ........................................................................................................................121
2160p 2SI Quad 4K UHD Test Patterns ..............................................................................................................122
Installing the Breakout PCB 123
Before You Begin ................................................................................................................................................123
Static Discharge ................................................................................................................................................123
Unpacking .........................................................................................................................................................123
Required Equipment .........................................................................................................................................123
Installing the Breakout PCB on the Rack Tray ....................................................................................................123
Installing the Breakout PCB into the Rack Frame ...............................................................................................124
Connecting the Breakout PCB to the SRG-4500 .................................................................................................125
Cabling the Connectors on the Breakout PCB .....................................................................................................125
4K UHD BNC Connections 127
Before You Begin ................................................................................................................................................127
Physical Connections ...........................................................................................................................................127
NTP Option 129
SRG-4500 SNTP Best Practices ..........................................................................................................................129
Configuring the SRG-4500 Overview .................................................................................................................130
Default Settings .................................................................................................................................................130

vi • Contents SRG-4500 User Guide (v7.0)
Time Locking ....................................................................................................................................................130
Simplified NTP Flowcharts ..................................................................................................................................131
Required Time Corrections ..................................................................................................................................132
GPS Option 133
Surge Protection ...................................................................................................................................................133
Notes on Installing an Antenna ............................................................................................................................133
System Requirements ...........................................................................................................................................133
Recommended Cables .......................................................................................................................................134
Cable, Antenna, and Amplifier Combinations .................................................................................................134
Installing the GPS Antenna ..................................................................................................................................134
Connecting the SRG-4500 to the GPS Antenna ...................................................................................................135
Connection without a Line Amplifier ...............................................................................................................135
Connection with a Line Amplifier .......................................................................................................................136
Connecting to the Network ..................................................................................................................................137
Simplified GPS Flowchart ...................................................................................................................................138
Operation ..............................................................................................................................................................139
Locking the SRG-4500 to GPS .........................................................................................................................139
Time Locking ....................................................................................................................................................139
Frequency Locking ............................................................................................................................................139
Phase Locking ...................................................................................................................................................139
Signal Requirements ..........................................................................................................................................140
Required Time Corrections ...............................................................................................................................140
System Noise Floor ...........................................................................................................................................140
Troubleshooting ...................................................................................................................................................140
Validating the License .......................................................................................................................................142
Locking to GPS .................................................................................................................................................142
Cabling ..............................................................................................................................................................142
Check the +5V Current Flow ............................................................................................................................143
Antenna Setup ...................................................................................................................................................144
PTP Option 145
Installation ............................................................................................................................................................145
Physical Connections ...........................................................................................................................................145
Before You Begin .................................................................................................................................................145
Configuration Overview .......................................................................................................................................146
PTP Grandmaster Selection ...............................................................................................................................146
Initial Grandmaster PTP Configuration ............................................................................................................146
Configuring PTP Profiles ..................................................................................................................................147
SMPTE Profile TLV .........................................................................................................................................148
PTP Grandmaster Configuration .......................................................................................................................148
Detailed View Options ......................................................................................................................................149
PTP Follower Configuration ................................................................................................................................151
PTP Follower Status ..........................................................................................................................................152
Detailed View Options ......................................................................................................................................152
Troubleshooting ...................................................................................................................................................153
Certifications and Compliances 155
Service Information 157
User Maintenance .................................................................................................................................................157
General Care ......................................................................................................................................................157
Exterior Cleaning ..............................................................................................................................................157
Preventive Maintenance ....................................................................................................................................157
Servicing ............................................................................................................................................................158
Service Safety Overview ...................................................................................................................................158