RTA 460TCPQT-NNA4 Specification sheet

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Firmware Version 8.8.10
460TCPQT-NNA4
Protocol Gateway
Product User Guide

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Trademarks
CompactLogix, ControlLogix, & PLC-5 are registered trademarks of Rockwell Automation, Inc. EtherNet/IP is a trademark of the ODVA.
MicroLogix, RSLogix 500, and SLC are trademarks of Rockwell Automation, Inc. Microsoft, Windows, and Internet Explorer are registered
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The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and requirements
associated with any particular application, Real Time Automation, Inc. cannot assume responsibility or liability for actual use based on the
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© 2022 Real Time Automation, Inc. All rights reserved.

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Revision History ............................................................................................................................................6
Overview.......................................................................................................................................................7
Hardware Platforms......................................................................................................................................8
Hardware –NNA4 .....................................................................................................................................9
Powering the Gateway..............................................................................................................................9
Port Configuration...................................................................................................................................10
Mounting with a DIN Rail............................................................................................................................11
Installing..................................................................................................................................................11
Removing ................................................................................................................................................11
Accessing the Main Page.............................................................................................................................12
Committing Changes to the Settings ..........................................................................................................14
Main Page ...................................................................................................................................................15
Device Configuration...................................................................................................................................16
Network Configuration ...............................................................................................................................17
TCP/IP Configuration...................................................................................................................................18
ASCII Configuration.....................................................................................................................................19
Receive Data............................................................................................................................................20
Receive Data –Operation Mode.............................................................................................................21
Transmit Data..........................................................................................................................................22
Transmit Data –Triggering Methods ......................................................................................................23
ASCII Configuration –Technology Triggering Method................................................................................25
ASCII Configuration –ASCII Parsing ............................................................................................................27
ASCII Configuration –ASCII Parsing Examples ........................................................................................28
ASCII Configuration –ASCII Concatenating.............................................................................................30
ASCII Configuration –ASCII Concatenating Examples.............................................................................32
ASCII Configuration –ASCII Message Counter........................................................................................34
MQTT Client Configuration.........................................................................................................................35
MQTT Devices Configuration ..................................................................................................................35
Configuring Subscribe and Publish Topics ..............................................................................................36
Amazon Web Services (AWS) Configuration...........................................................................................37
Additional AWS Requirements................................................................................................................38
How to FTP files into theRTA gateway........................................................................................38

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AWS IoT Core Service Setup........................................................................................................................41
AWS IoT Core Service Things Configuration ...........................................................................................43
Certificate setup..................................................................................................................................44
Attach policies to certificate ...............................................................................................................46
Testing AWS Communication .....................................................................................................................50
Send data from AWS to RTA gateway (Subscribe Topic) ....................................................................50
Send data from RTA gateway to AWS (Publish Topics) ......................................................................52
Testing Your MQTT Connections with MQTT Explorer...............................................................................54
Send data from RTA gateway to MQTT Explorer (Publish Topic) .......................................................55
Send data from MQTT Explorer to RTA gateway (Subscribe Topic) ...................................................55
Mapping - Transferring Data Between Devices ..........................................................................................57
Display Mapping and Values.......................................................................................................................58
Display Data ............................................................................................................................................58
Display String...........................................................................................................................................61
Display String use case................................................................................................................................63
Data and String Mapping –Auto-Configure................................................................................................64
Data Mapping –Explanation.......................................................................................................................65
Data Mapping –Adding Diagnostic Information ........................................................................................66
String Mapping –Explanation.....................................................................................................................70
Mapping –Auto-Configure Mode to Manual Configure Mode ..................................................................71
Mapping –Manual Configure Mode to Auto-Configure Mode ..................................................................72
View as Text ................................................................................................................................................73
Data Mapping..........................................................................................................................................73
String Mapping........................................................................................................................................73
Base Triggering –Data Validiation Triggering.........................................................................................74
Security Configuration ................................................................................................................................76
Security Configuration-Security Levels ...................................................................................................77
Security - Log In.......................................................................................................................................78
Security - Log Out....................................................................................................................................78
Email Configuration ....................................................................................................................................79
Alarm Configuration....................................................................................................................................80
Diagnostics –Alarm Status......................................................................................................................82
Alarms –Active .......................................................................................................................................82

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Alarms –Clear.........................................................................................................................................83
Change of State (COS) Configuration..........................................................................................................84
Diagnostics Info...........................................................................................................................................85
Diagnostics Mapping...............................................................................................................................85
Diagnostics –ASCII......................................................................................................................................86
Diagnostic –MQTT Client............................................................................................................................91
LED Configuration .......................................................................................................................................93
Configuration Files ......................................................................................................................................94
Export Configuration...............................................................................................................................94
Import Configuration ..............................................................................................................................94
Save and Replace Configuration Using SD Card..........................................................................................96
Saving Configuration Using SD Card........................................................................................................96
Replacing Configuration Using SD Card ..................................................................................................96
Intelligent Reset Button..............................................................................................................................97
Utilities........................................................................................................................................................98

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Revision History
Version
Date
Notes
8.4.5
11/18/2019
Features Added
1. Released OPC UA Server (US) Protocol
2. Ability to now Import/Export Template Files with out an FTP session
Bug Fixes
3. Updated Profinet Server (PS) on N34 hardware Platform
4. Updated Wi-Fi software
8.6.0
2/28/20
Bug Fixes
1. Omron Plc Communication fixes for EtherNet/IP
2. Profinet GSDML Substitute values fix
8.7.4
9/1/20
Features Added:
1. BMS, BM, DFM, DS, DM, TCP, USB, PBS have been ported to the latest base software
2. TCP,BMS,BM now Available on N2E and N2EW hardware Platform
3. New ASCII Mode Available on TCP/A/USB/WI protocols
4. User Guides updated with more examples
Bug Fixes:
1. Improved Data Mapping and String Mapping performance
2. Improved functionality/performance on EC,ETC,ES,MC,MS,BS,BC, A,,WI,PS protocols
8.7.22
4/6/21
Features Added:
1. Support for RSLogix Versions 32 + with unsigned data type support
2. ETC now support Long integer files (L files) for MicroLogix PLCS that support them
3. SC now supports data block (DB) access
8.7.53
4/28/21
Features Added:
5. Added support for the NNBU hardware platform
6. Improved RFIDeas scanner support
7. Updated MM and MRS to use Modbus RTU Client and Modbus RTU Server terminology

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Overview
The 460TCPQT-NNA4 gateway connects up to 10 Ethernet TCP/IP devices with up to three MQTT
brokers or an AWS IoT core service. By following this guide, you will be able to configure the 460TCPQT-
NNA4 gateway.
Number of ASCII devices is dependent on the Hardware and Product number of the 460 gateway.
For further customization and advanced use, please reference the appendices located on the CD or
online at: http://www.rtautomation.com/product/460-gateway-support/.
If at any time you need further assistance, do not hesitate to call Real Time Automation support.
Support Hours are Monday-Friday 8am-5pm CST
Toll free: 1-800-249-1612
Email: [e-mail]

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Hardware Platforms
The 460 Product Line supports a number of different hardware platforms. There are differences in how
they are powered, what serial settings are supported, and some diagnostic features supported (such as
LEDs). For these sections, be sure to identify the hardware platform you are using.
To find which hardware platform you are using:
1) Look on the front or back label of the unit for the part number.
2) On the webpage inside the gateway, navigate to the dropdown menu under Other and select
Utilities. Click the Listing of Revisions button. The full part number is displayed here.
Once you have the full part number, the platform will be the number following the “-N”:

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Hardware –NNA4
Powering the Gateway
1) Connect a 12-24 VDC power source to the gateway, Red Wire = (+) Black Wire = (-).
a) The unit draws 175mA @ 12 V.

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Port Configuration
The Port Configuration page is where you set port specific parameters. These settings must match the
settings of the device(s) that you are connecting to.
When you have completed your port configuration, click the Save Parameters button.

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Mounting with a DIN Rail
Installing
Follow these steps to install your interface converter.
1) Mount your DIN Rail.
2) Hook the bottom mounting flange under the DIN Rail.
3) While pressing the 460TCPQT-NNA4 against the rail, press up to engage the spring loaded lower clip and
rotate the unit parallel to the DIN Rail.
4) Release upward pressure.
Removing
Follow these steps to remove your interface converter.
1) Press up on unit to engage the spring loaded lower clip.
2) Swing top of the unit away from DIN Rail.
DIN Rail
Spring Loaded Lower Clip

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Accessing the Main Page
The following steps will help you access the browser based configuration of the gateway. By default,
DHCP is enabled. If the gateway fails to obtain an IP address over DHCP it will Auto IP with 169.254.X.Y.
For more information on your Operating system network setting refer to the Access Browser
Configuration Doc on the CD or download from our support web site.
1) Insert the provided CD-ROM into a computer also on the network.
2) Run the IPSetup.exe program from the CD-ROM.
3) Find unit under “Select a Unit”.
a. Change Gateway’s IP address to match that of your PC if DHCP has failed.
i. You will know DHCP has failed if the gateway’s IP address is AutoIP at 169.254.X.Y.
ii. If successful, it will say DHCP’d at ex: 192.168.0.100 or however your DCHP Client is set up.
b. If you do not see the gateway in this tool, then your PC is most likely set up as a static IP.
i. Change your PC’s network settings to be DHCP. If DHCP fails, then it will change to be on the
169.254.x.y network.
ii. Relaunch the IP Setup tool to see if gateway can be discovered now.
4) Click Launch Webpage. The Main page should appear.
Default setting is set to DHCP. If DHCP fails, default IP Address is 169.254.x.y

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Error: Main Page Does Not Launch
If the Main Page does not launch, please verify the following:
1) Check that the PC is set for a valid IP Address
a. Open a MS-DOS Command Prompt
b. Type “ipconfig” and press enter
c. Note the PC’s IP Address, Subnet, and Default Gateway
2) The gateway must be on the same Network/Subnet as the PC whether it’s setup for DHCP or Static.
Once you have both devices on the same network, you should be able to ping the gateway using a MS-
DOS Command Prompt.
The Screenshot above shows a gateway that is currently set to a static IP Address of 192.168.0.100.
If you are able to successfully ping your gateway, open a browser and try to view the main page of the
gateway by entering the IP Address of the gateway as the URL.

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Committing Changes to the Settings
All changes made to the settings of the gateway in Configuration Mode will not take effect until the
gateway is restarted via the webpage. Changes will not be stored if the gateway’s power is removed
prior to a reboot.
NOTE: The gateway does not need to be restarted after every change. Multiple changes can be made
before a restart, but they will not be committed until the gateway is restarted.
When all desired changes have been made, press the Restart Now button.
The webpage will redirect to our rebooting page shown below:
The reboot can take up to 20 seconds.
If the IP address has not been modified, the gateway will automatically redirect to the main page.
If the IP address was modified, a message will appear at the top of the page to instruct the user to
manually open a new webpage at that new IP.

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Main Page
The main page is where important information about your gateway and its connections are displayed.
Mode (orange box below):
Running Mode:
•Protocol communications are enabled
•Configuration cannot be changed during Running Mode. If changes are needed, click the
Configuration Mode button shown in the green box below
Configuring Mode:
•Protocol communication is stopped and no data is transmitted
•Configuration is allowed
Navigation (green box below):
You can easily switch between modes and navigate between pages (Configuration, Diagnostics, and
Other pages) using the buttons on the left hand side.

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Device Configuration
The device configuration area is where you assign the device description parameter. Changes can only
be made when the gateway is in Configuration Mode.
Once you are done configuring the Description, click the Save Parameters button.

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Network Configuration
The network configuration area is where you assign the IP address and other network parameters.
Changes can only be made when the gateway is in Configuration Mode.
Once you are done configuring the Network Settings, click the Save Parameters button.
If you are changing the IP Address of the gateway, the change will not take effect until the unit has been
rebooted. After reboot, you must enter the new IP Address into the URL.
It is recommended to leave the DNS Gateway set to 0.0.0.0 and the Ethernet Link as
Auto-Negotiate. If configuring the gateway to use E-mail, the DNS Gateway must be
set.

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TCP/IP Configuration
Click the TCP/IP Configuration button to access the primary configuration page for this device. If you
have an N2E/N2EW hardware, then select which Network Interface ASCII comms will be on.
To connect to a TCP server device on the network, enable a TCP client connection in the gateway for
one of the available ports:
1) TCP: Under this dropdown select TCP Client.
2) IP Address: Enter the IP address of the TCP server to connect to.
3) Port: Enter the port to open a connection.
4) Inactivity Timeout: Enter the amount of time, in seconds, the gateway will wait for data to be
transmitted to the gateway or sent from the gateway to the TCP device. If the timer expires, the
gateway will close the connection.
5) Connect Timeout: Enter the amount of time, in milliseconds, the gateway will wait for the TCP
server to accept the connection.
6) Reconnect Timeout: Enter the amount of time, in seconds, the gateway will wait after the
Connect Timeout has expired before issuing another connect.
To connect to a TCP client device on the network, enable a TCP server connection in the gateway for
one of the available ports:
1) TCP: Under this dropdown select TCP server.
2) IP Address: Enter the IP address of the TCP client that will connect to the gateway.
3) Port: Enter the port to listen for a connection.
4) Inactivity Timeout: Enter the amount of time, in seconds, the gateway will wait for data to be
transmitted to the gateway or sent from the gateway to the TCP device. If the timer expires, the
gateway will close the connection.
5) Connect Timeout: Not used in this case (Client only).
6) Reconnect Timeout: Not used in this case (Client only).

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ASCII Configuration
After the port configuration has been completed, click the ASCII button to continue configuration.
1) To add an ASCII device or additional ASCII device, click the -Select- dropdown menu under ASCII
Configuration and select Add Generic ASCII option.
a) To remove a device, navigate to the ASCII device to delete using the << and >> buttons and click
the Delete ASCII Device button.
b) To create a new ASCII device with the same parameters already configured from another ASCII
device, click the -Select- dropdown menu and select the Add from ASCII X option (where X
represents the ASCII device you wish to copy parameters from).
c) Once created, you can make any additional changes needed to that new ASCII device.
2) The Enable check box should be selected for the device.
3) Port: Select which port is being used for communication. This port must be configured on the
Port/USB or TCP/IP (depending on your product) Configuration page. If it has not yet been
configured, it will not display in this dropdown.
4) Enter a Device Label to identify the device within the gateway.
5) LED Inactivity Timeout: Enter the amount of time, in seconds, to wait before flashing the LED red
indicating that no messages have been received or transmitted during this time.
6) Operation Mode:
a. Mark Data New on Change of State: Send data to the mating technology, on a per point basis,
upon a change of state. For more explanation see the Receive Data –Operation Mode section
below.
b. Mark Data New on New Message: Send data to the mating technology for all data points, no
matter change of state or not. For more explanation see the Receive Data –Operation Mode
section below.

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Receive Data
This side is configured to receive data from the ASCII device into the gateway.
Use the following fields to determine when a message has been received.
1) Enable: Check this box to configure the Receive Data section.
2) Max Message Length: Enter the max number of characters that can be received by the gateway.
Example: Max Message Length is set to 5 and the message of "helloworld" was sent by the ASCII
device. This will be sent to the other protocol as "hello" followed by "world" as two messages.
3) Receive Character Timeout: Enter the max amount of time (in ms) between characters that the
gateway will wait before issuing a timeout and calling the message complete.
Example: If Max Message Length varies in size, then use a timeout to call the message complete
rather than message length. You can also use End Delimiters (below) to call a message complete.
4) Number of Start Delimiters: Select the number of delimiters that the gateway should look for
before the gateway processes the data.
5) Select Start Delimiters: Select the start delimiters that the gateway should look for.
6) Number of End Delimiters: Select the number of delimiters that the gateway should look for to call
a message complete.
7) Select End Delimiters: Select the end delimiters that the gateway should look for.
8) Remove Delimiters from ASCII Message: If checked, the gateway will remove all delimiters that
have been configured before sending it to the other protocol.
9) ASCII Parsing (Optional): Additional parsing can be performed on the string before being passed to
the other protocol. See the ASCII Configuration - ASCII Parsing section for more information.