RTimes RTSO-1002 User manual

RTSO-1002
Product Manual
Realtimes Beijing Technology Co., LTD.
Fax：[phone]
Email: [e-mail]
Web Page: http://www.realtimesai.com
Address: 11th Floor, Block B, 20th Heping Xiyuan, Pingxi Street, Chaoyang
District, Beijing 100013,P.R.China

RTSO-1002 Product Manual V1.0
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Product Manual Revision History
Revision
Date
Reason for change
Applicable hardware
version
Editor
V1.0
2022-2-10
Initial release
V1.0
RT0086

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RTSO-1002 Product Manual V1.0
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Catalogue
Product presentation ..............................................................................................................................................7
1INTRODUCTION ........................................................................................................................................................... 7
1.1 Features ..........................................................................................................................................................7
1.2 Ordering Information ..................................................................................................................................... 8
1.3 Wiring package configuration .........................................................................................................................8
PRODUCT SPECIFICATIONS ......................................................................................................................................9
1 EXTERNAL INTERFACE FUNCTION AND LOCATION .................................................................................................. 9
1.1 Functional connector .................................................................................................................................... 10
1.2 Button ............................................................................................................................................................ 10
1.3 Indicator Light ............................................................................................................................................... 10
2 CONNECTORS DESCRIPTION ..................................................................................................................................11
2.1 Module interface .......................................................................................................................................... 11
2.2 HDMI display interface ............................................................................................................................... 11
2.3 Ethernet Connector ........................................................................................................................................12
2.4 Micro USB Connector ..................................................................................................................................12
2.5 USB3.0 Connector ........................................................................................................................................ 12
2.6 USB2.0 Connector ........................................................................................................................................13
2.7 Camera interface ......................................................................................................................................... 13
2.8 Fan interface ................................................................................................................................................14
2.9 Button interface ........................................................................................................................................... 14
2.10 Multi-function pin 2 ................................................................................................................................... 14
2.11 Internal power interface .............................................................................................................................15
2.12 MINI PCIE interface ...................................................................................................................................15
2.13 M.2 KEY M interface ................................................................................................................................. 16
2.14 Micro SD card slot ...................................................................................................................................... 17
2.15 External power interface .............................................................................................................................17
2.16 Multi-function pin 1 ................................................................................................................................... 18
2.17 Multi-function pin 3 ................................................................................................................................... 19
3 PRODUCT SIZE .......................................................................................................................................................19
4 HARDWARE UPDATE HISTORY ............................................................................................................................... 19
SOFTWARE VERSION SUPPORTING INSTRUCTIONS .............................................................................................. 20
1 INSTALLATION AND USE ........................................................................................................................................ 20
1.1 picture of products ....................................................................................................................................... 20
1.2 How to use the board ................................................................................................................................... 20
1.3 Recovery Mode ............................................................................................................................................. 21
2L4T（LINUX FOR TEGRA ABBREVIATION“L4T”） ..................................................................................................... 21
3 OTHER RELATED INTRODUCTIONS ........................................................................................................................ 22
3.1 Jetpack .......................................................................................................................................................... 22
3.1.1 Jetpack Component summary ................................................................................................................... 22
3.1.2 How to install Jetpack ................................................................................................................................ 22

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3.2 Developer tools ............................................................................................................................................. 23
3. 3 Documentation .............................................................................................................................................24
TERMS OF WARRANTY ...................................................................................................................................25
COPYRIGHT NOTICE ...............................................................................................................................................26

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Electronic components and circuits are very sensitive to electrostatic discharge. Although our
company designs anti-static protection for the main interfaces on the card when designing circuit board
products, it is difficult to achieve anti-static safety protection for all components and circuits. Therefore,
it is recommended to observe anti-static safety precautions when handling any circuit board component
(including RTSO-1002). Anti-static safety protection measures include, but are not limited to the
following:
a) The smart box should be placed in an anti-static bag during transportation and storage, and then the
board should not be taken out during installation and deployment.
b) Before touching the smart box, discharge the static electricity stored in the body: wear a discharge
grounding wrist strap.
c) Operate the smart box only within the safe area of the electrostatic discharge point.
d) Avoid moving smart boxes in carpeted areas.
Precautions and after-sales maintenance
matters needing attention
Before using the product, please read this manual carefully and keep it for future reference;
⚫Please pay attention to and follow all warning and guidance information marked on the product;
⚫Please use matching power adapter to ensure the stability of voltage and current;
⚫Please use this product in a cool, dry and clean place;
⚫Do not use this product in cold and hot alternate environment to avoid condensation damage
components;
⚫Do not splash any liquid on the product. Do not use organic solvent or corrosive liquid to clean the
product;
⚫Do not use the product in dusty and messy environment. If it is not used for a long time, please pack
the product;
⚫Do not use in the environment with excessive vibration, any dropping or knocking may damage the
circuit and components;
⚫Do not plug and unplug the core board and peripheral modules when power is on;
⚫Please do not repair or disassemble the product by yourself. In case of any fault, please contact our
company in time for maintenance;

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⚫Do not modify or use unauthorized accessories by yourself, and the damage caused will not be
warranted;
After sales maintenance
1) Warranty period
⚫Base plate, core plate : 3 year (non-human damage)
⚫Other peripherals sold by the company:1year(non-human damage)
2) Warranty description
⚫Within 7 days: the product (base plate, core module) is not damaged by human, our company will
replace / repair it free of charge, and bear the return freight; (because the core module needs NVIDIA to
confirm that it can meet the requirements of repair, it will take a long time, we will coordinate as soon
as possible, please forgive for the inconvenience)
⚫From 7 days to 36 months: the product (base plate, core module) is not damaged by human, our
company will repair it free of charge, and bear the return freight; (because the core module needs
NVIDIA to confirm that it can meet the requirements of repair, it will take a long time, we will
coordinate as soon as possible, please forgive for the inconvenience)
⚫Artificial damage in more than 3 year or 3 year: the product (carrier plate) shall be tested after it is
sent to the customer, and the customer shall be informed of whether it can be repaired and the
maintenance cost in detail. After reaching an agreement, the product shall be repaired and returned to
the customer, and the company shall bear the return freight;
⚫Starting time: the core module is subject to the original factory delivery time, and the loading plate
is subject to the express delivery receipt date;
3) Contact information
Official website: www.realtimesai.com
Taobao website: https://shop340963258.taobao.com/
Address: 11, block B, Heping Xiyuan, Heping West Street, Chaoyang District, Beijing
Attention: RMA
Tel: [phone]
Mailing notice: contact with the company's sales department in advance, arrange technical support
personnel to check and eliminate errors caused by misoperation as soon as possible, fill in the product
after-sale return to factory maintenance form after verification, and send it to [e-mail] Mail
box, please attach the list of items to facilitate verification, so as to avoid loss and loss in the process of
express delivery. The company does not receive any delivery
Technical support and development customization
1. Scope of technical support
1) The company releases the electrical characteristics and use of industrial carrier boards and modules;
2) Physical dimension of hardware, relevant structure diagram and line sequence definition of specific
interface;
3) Burn in verification of all BSP support packages provided by the company;
4) The company released burn environment construction, entry-level use. ;
5) Various peripheral module drivers released by the company;
6) The company's product fault diagnosis and after-sales maintenance services;
2. Scope of technical discussion

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Due to the wide range of embedded system knowledge and various types of involvement, we can not
guarantee that all kinds of questions can be answered one by one. The following content is not available
for technical support, only suggestions can be provided.
1) Knowledge beyond the course published by our company;
2) Specific software program design;
3) Technical support for industrial carrier not issued by the company;
4) All kinds of driving support for industrial carrier board not issued by the company;
5) Hardware principle and drive design of peripheral module not issued by our company;
3. Technical support mode
1) Official website or email questions (recommended): http://www.realtimesai.com/cn/download.html
[e-mail]
2) Official Taobao through Alibaba Wangwang consultation: https://shop340963258.taobao.com/
3) Wechat group consultation (wechat Group No. consults Taobao customer service or sales, and
Taobao purchase order No. needs to be provided for verification);
4) Technical support email: [e-mail]
5) Tel: [phone]
4. Technical support time
Monday to Friday; 8:30-12:00 am; 1:00-17:30 PM;
The company arranges the rest according to the national legal holidays, during which it may not be able
to provide technical support, please send the problem to the technical support email. We will reply to
you as soon as possible on weekdays.
5. Complaints and suggestions
If you are not satisfied with us or have suggestions, you can send an email to yu.qin @ realtimes.cn For
feedback, please call 010-84284669 for further improvement.
6. Customized development services
The company provides the embedded operating system driver based on NVIDIA Jetson series and the
paid customized development service of hardware carrier board to shorten your product development
cycle.
Please email the request to [e-mail]
Data acquisition and subsequent update
1. Access to information
Download on our website
The company's website contains supporting information of its products, including product user
manual, NVIDIA Jetson series module data manual, BSP driver support package for carrier board,
supporting peripheral driver files, interface test verification method, FAQ, system burning guide,
etc. get into www.realtimesai.com , select "data download" in the navigation bar, find the
data you need, and click download.
2. . Subsequent updates
Updates of subsequent documents, BSP, driver files and other official account will be updated in time. We will
pay close attention to our developments in order to ensure that your information is up to date. We will push
through WeChat public.

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Product presentation
1 Introduction
NVIDIA Jetson AGX Xavier /AGX Xavier industry/AGX Orin module is a processor suitable for machine
deep learning launched by NVIDIA, with powerful computing power and small module area. It is mainly aimed
at the fast-developing artificial intelligence market in recent years, such as unmanned aerial vehicles, automatic
driving systems, etc., which have relatively broad application prospects. RTSO-1002 is an industrial-grade
carrier board for AGX Xavier /AGX Xavier industry/AGX Orin, with an operating temperature of
-20℃—+85℃, low power consumption, high security level, and can meet various harsh conditions.
1.1 Features
Compatible with NVIDIA Jetson AGX Xavier /AGX Xavier industry/AGX Orin module
2 x USB TYPE A 3.1 connector GEN1，supported usb2.0、usb3.1 signal，provide 1A output power
2 x USB TYPE A 2.0 connector，supported usb2.0 signal，provide 1A output power
1 x USB 2.0 Micro connector，Used as a slave interface
1 x Gigabit Ethernet(10/100/1000Mbps self-adaption;Half duplex/full duplex adaptive)
1 x Micro SD&UFS card slot
1 x HDMI TYPE A connector
1 x Mini-PCIE connector
1 x M.2 KEY M connector
1 x Fan control interface
4 x MIPI connector(2lane)
3 sets of multi-function double-row pin interface(Supports 2 x I2C, 1 x SPI, 3 x UART, 1 x I2S, 1 x
USB2.0, 5 x GPIO, 1xPWM, 1 x MCLK, 2 x CAN)
1 x Reset button
1 x Recovery button
1 x RTC battery holder
Size：170mm×130mm×23mm
Power input:+9V~+20V
Temperature:-20~+85℃
Weight：About 160g

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1.2 Ordering Information
Model Options
Description
RTSO-1002
Support Jetson AGX Xavier /AGX Xavier industry/AGX Orin
module, 1 x HDMI, 1 x Micro SD/UFS, 1 x M.2 KEY M, 1 x GbE, 2
x USB 3.1, 2 x USB 2.0, 4 x MIPI( 2 LANE), 1 x Mini PCIe, 3 x
UART, 1 x SPI, 2 x I2C, 1 x I2S, 5 x GPIO, 2 x CAN, RoHS
Compliant, provide Realtimes RTS Linux4Tegra software support
package
RTSV-6911i (optional )
Pro Capture Mini SDI (optional )
Pro Capture Mini HDMI (optional )
Mini-pcie Video Capture Card ,RTSV-6911i (8-channel D1
NTSC/PAL video input), Pro Capture Mini SDI (single-channel SDI
video input),Pro Capture Mini HDMI (single-channel HDMI Video
Input)
miniPCIe to M.2.M (optional )
mini-PCIe to M.2 Key M interface card
Eco Capture Dual SDI M.2 (optional)
Eco Capture Quad SDI M.2(optional)
M.2 Video capture card,Eco Capture Dual SDI M.2 (dual-channel
SDI video input), Eco Capture Quad SDI M.2(four-channel SDI
Video input)
ME909S-821(optional)
mini-PCIe full Netcom 4G module
Order online
https://shop340963258.taobao.com
https://mall.jd.com/index-824786.html
1.3 Wiring package configuration
The ordering model of the matching cable package for RTSO-1002 is: RTSO-1002-Cables. Contains the
following components:
Component
Number
Functional
Multifunctional line
3
Multi-function pin 1 interface wiring harness;
Multi-function pin 2 interface wiring harness;
Multi-function pin 3 interface wiring harness;

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Product specifications
1External interface function and location
RTSO-1002 TOP Side
RTSO-1002 Bottom Side