RTS SYSTEMS' LIMITEDWARRANTY
Theproductsof RTS Systemsarewarranted to
be
free
from
defectsin materials and workmanship for a period of three
years from the dateof sale.
RTS Systemssoleobligationduring thewarranty period is
to provide, without charge, parts and labor necessary
to
remedy covered defects appearing
in
products returned
prepaid toRTS Systems. Thiswarranty doesnot coverany
defect, malfunctionorfailurecausedbeyond thecontrolof
RTS Systems,including unreasonable or negligent opera-
tion, abuse, accident, failure to follow instructions in the
ServiceManualortheUser Manual, defectiveorimproper
associated equipment, attempts at modificationand repair
not authorized by RTS Systems, and shipping damage.
Productswith their serialnumbers removed or effaced
are
not covered by this warranty.
To obtain warranty service, follow the procedures entitled
"PROCEDURE FOR RETURNS" and "SHIPPING TO
MANUFACTURERFOR REPAIR
OR
ADJUSTMENT".
This warranty is the sole and exclusive express warranty
givenwithrespecttoRTSSystemsproducts.Itistherespon-
sibility of the user to determine before purchase that this
product issuitablefor the user's intended purpose.
ANY AND ALLIMPLIEDWARRANTIES,INCLUD-
ING THE IMPLIED WARRANTY OF MERCHAN-
TABILITY ARELIMITED TO THEDURATION OF
THIS EXPRESS LIMITEDWARRANTY.
NEITHER RTS SYSTEMSNOR THEDEALERWHO
SELLSRTSSYSTEMS'PRODUCTSISLIABLEFOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES
OF
ANY KIND.
RETURN SHIPPINGINSTRUCTIONS
ProcedureForReturns
If a repair is necessary, contact the dealer where this unit
was purchased.
If
repair through the dealer is not possible, contact the
Customer Service Department, located at the factory by
telephone, as directed below, to obtain a RETURN
AUTMORIZATIONNUMBER.
DO NOT RETURN ANY EOUIPMENT DIRECTLY
TOTHEFACTORYWITHOUT FIRST OBTAINING
A
RETURNAUTHORIZATIONNUMBER.
Beprepared toprovide the company name, address,phone
number, a person to contactregarding the repair, the type
and quantityof equipment,adescriptionof theproblem and
the serialnumber(s).
Questionsregardingreturnsforrepairshouldbedirectedto:
CustomerServiceDepartment
RTS Systems
TheCenteratBurbank Aiiort
2550 Hollywood Way, Suite207
Burbank,CA
9
1505U.S.A.
Telephone: (818) 566-6700
Telex: 194855
Telefax: (818)843-7953
SHIPPING TOMANUFACTURER FOR REPAIR
OR ADJUSTMENT
Allshipmentsof RTS Systemsequipmentshouldbe
a
viaUnitedParcelServiceor thebest availableshipper.The
equipmentshould
be
shippedin theoriginalpackingcarton;
if that
is
notavailable,useany suitablecontainerthatisrigid
and of adequatesize. If a substitutecontainer is used, the
equipmentshould
be
wrappedinpaperandsurroundedwith
atleast fourinchesof excelsior or similarshock-absorbing
material. All shipmentsshould be directed to the attention
of the Customer Service Departmentand must include the
Return AuthorizationNumber.
Upon completion of any repair the equipment will be
returnedcollectviaUnitedParcelServiceorspecifiedship-
per.
