RuggON VM-521 User manual

VM-521
User's Manual

i
Table of Contents
About this Manual
Related Information ......................................................................................1
Conventions..................................................................................................1
Basic Safety Guidelines
Intended Use ................................................................................................2
Maintenance and Operation Overview .........................................................2
Safety ...........................................................................................................2
Electrical Hazards.........................................................................................2
Safety Guidelines for Mounting ....................................................................3
Environmental...............................................................................................4
Radio Transmissions ....................................................................................4
Cleaning and Servicing.................................................................................4
Regulatory and Certication .........................................................................5
Lithium Battery Safety Statement .................................................................6
Chapter 1. Introduction
About This Guide..........................................................................................7
Technical Specications ...............................................................................7
Unpacking the Device...................................................................................9
Scope of Delivery .......................................................................................10
Packaging...................................................................................................10
Identifying the Device .................................................................................11
Dimensions.................................................................................................16
Touch Screen..............................................................................................17
Chapter 2. Getting Started
Using USB Cabling.....................................................................................18
Using Ethernet Cabling...............................................................................19
Using COM Cabling....................................................................................20
Using CANBUS Cabling .............................................................................21

ii
Using DIO Cabling......................................................................................22
Using Audio Cabling ...................................................................................23
Connecting to Power Supply ......................................................................24
Chapter 3. Hardware Installation
Service Cover .............................................................................................27
DIMM Module .............................................................................................29
SSD Module ...............................................................................................32
PCIe Expansion Options ............................................................................35
Installing Antennas .....................................................................................48
Chapter 4. Hardware Mounting
Mounting Instructions .................................................................................50
Assembly Site.............................................................................................50
Tools Required............................................................................................50
Device Enclosure........................................................................................50
Device Cooling ...........................................................................................51
Power Supply .............................................................................................52
Vehicle Applications....................................................................................52
Cable Strain Relief......................................................................................52
Chapter 5. Operation
Powering the Device...................................................................................53
Defrost/Defog Option..................................................................................54
Calibrating the Touch Screen .....................................................................56
Protective Film............................................................................................58
VM-521 Conguration Options ...................................................................58
Chapter 6. Troubleshooting
Troubleshooting the Wi-Fi Connection .......................................................60
Troubleshooting 802.1x Security ................................................................61
Troubleshooting Device Operations ...........................................................61
Call Product Support ..................................................................................62

iii
Chapter 7. Maintenance
Cleaning the Device ...................................................................................63
Returning the Device ..................................................................................63
Contacting RuggON ...................................................................................63
Appendix A. Technical Specications
Port Pin Assignments .................................................................................64

1
About this Manual
The VM-521 User’s Manual provides instruction for qualied personnel to follow when setting up a
new VM-521 device.
This document is intended for use by qualied personnel to compliment the training and expertise,
not to replace it.
Related Information
Current information and manuals are available for download at the following website:
http://www.ruggon.com
Conventions
Bolded or underlined text is used to emphasize the designated information.
A Note is used to provide additional information for the device or settings.
A Caution is used to warn against potential hazards or to caution against unsafe practices.
A Warning is used to identify immediate hazards for property damage, injury or death.

2
Basic Safety Guidelines
Intended Use
The VM-521 ultra-rugged vehicle mounted computer is equipped with multi-functional terminals for
stationary and mobile applications in industrial environments such as logistics, warehousing, eet
management, manufacturing and the automotive industry.
The operator is solely responsible for any damage resulting from unauthorized modications to the
device.
Unintended Application Use
The device is not designed for use in life-support systems or critical safety/security systems where
system malfunction can lead to the direct or indirect endangerment of human life. The operator is
fully responsible for using the device in these situations.
Maintenance and Operation Overview
The VM-521 is designed and manufactured according to strict controls and following the stated
safety regulations. The following list identies incorrect operating uses of the VM-521. Incorrect
use of the VM-521 can lead to hardware damage, safety issues and possible risk to personnel
health:
The VM-521 is improperly or incorrectly installed;
The VM-521 is under operation by untrained personnel;
The VM-521 is not maintained as recommended;
The VM-521 is not used as intended.
Safety
To prevent injury and damage, read the following safety guidelines prior to operating the
device. The manufacturer assumes no liability for any and all damages arising from misuse or
noncompliance with these guidelines.
Electrical Hazards
Installing Easy-access Separators
The VM-521 is not equipped with separators (switches) that are accessible from the outside. To
quickly disconnect the device from the power supply in emergencies:
Install an easy-access separator such as a switch or circuit breaker close to the device;
Ensure that the separator separates all power cables.
Only connect to SELV Circuits
The VM-521 should only be connected to Safety Extra Low Voltage (SELV) circuits.
Do not connect/disconnect any cables during thunderstorms;
Do not connect/disconnect the VM-521 cables during thunderstorms.

3
Cleaning/Servicing: Disconnect the VM-521 from Power
Disconnect the VM-521 from power before cleaning or servicing it.
Repeated Power Pack Fuse Blowing
Contact an authorized service personnel for repairs to the power pack. In the event of a blown
fuse after replacing the fuse, contact an authorized service personnel to avoid electrical shock.
Laying Cables
Cables must be laid in accordance with local and state regulations.
Ensure that the power cable is laid properly and properly secured.
Use only Supplied Power Cables
RuggON power cables meet industrial requirements for low-temperature exibility, UV resistance,
and oil resistance. Use only supplied power cables from RuggON.
If other power cables are used, the following may apply:
The operator is solely responsible for the resulting damage;
All RuggON warranties are void.
Charging the Vehicle Battery
When charging the vehicle battery,
The VM-521 must be disconnected from the vehicle battery;
Or ensure that the maximum permitted input voltage of the device is not exceeded.
Environmental Hazards
Do not use the VM-521 in locations near/with ammable gases or vapor.
The use of electrical equipment in explosive environments can be dangerous.
Turn off the device when near a gas station, fuel depot, chemical plant or a place where
blasting operations take place.
Safety Guidelines for Mounting
Risk of Injury
The device may fall during transportation or installation and cause injury. It is recommended to
have at least two people when installing/uninstalling the device.
When the mounting bracket breaks
When installing the VM-521, be aware of the sudden breaks of the bracket which may cause
injury.
It is recommended to have proper safety measures in place such as security cables when
installing.
Positioning the VM-521 on a Vehicle
Inside the vehicle, if a keyboard and scanner need to be installed, make sure there’s enough
space and the vision of the driver is not blocked at all causes.

4
Installing Loudspeakers to the VM-521
Any audio equipment must be installed by a trained professional prior to the installation of the
device.
Environmental
Ambient Temperature
The VM-521 operates on the basis of a passive cooling concept which internal waste heat is
released via the housing surface and requires fresh airow in the environment.
Operating the VM-521 with no fresh cooling air may cause overheating and damage to the
device.
The operating environment should not be enclosed to prevent the cool air being heated by
the heat waste from the device.
Connecting and Disconnecting External Devices
To prevent the considerable damage, the VM-521 and the external device should be disconnected
from power when connecting/disconnecting excluding USB devices.
Only Use Authorized Accessories
Only use the supplied cables, power packs and other accessories that have been tested and
approved by RuggON. Contact your local distributor for further information.
Radio Transmissions
Permitted Transmission Power
Follow the national regulations for the maximum permitted transmission power.
The operator is solely responsible for this type of operation.
Installation Distance
To follow the limits set by the FCC for exposure to radio waves, install the VM-521 with the
minimum distance (20cm) between individuals and the PC antenna .
Radio Frequency Limited Locations
Considering the radio frequency limitation in hospitals and aircraft, the VM-521 can only be
installed with permission.
Industrial computers may affect the function of implanted medical devices such as pacemakers
and may cause malfunction. Always keep a distance of at least 20cm between a pacemaker and
an industrial computer to minimize the risk of interference.
Cleaning and Servicing
Disconnect the VM-521 from power before cleaning or servicing.
Never clean the VM-521 with compressed air, a pressure washer or a vacuum cleaner.
If necessary, clean the housing of the VM-521 with a damp cloth.
Clean the touch-screen with a nonabrasive cloth.

5
Regulatory and Certication
FCC
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Shielded interconnect cables and shielded AC power cable must be employed with this equipment
to insure compliance with the pertinent RF emission limits governing this device. Changes or
modications not expressly approved by the system’s manufacturer could void the user’s authority
to operate the equipment.
Any changes or modications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
RF Exposure Warning
The equipment complies with FCC RF exposure limits set forth for an uncontrolled environment.
The equipment must not be co-located or operating in conjunction with any other antenna or
transmitter.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment.
End users must follow the specic operating instructions for satisfying RF exposure compliance.
To maintain compliance with FCC RF exposure compliance requirements, please follow operation
instruction as documented in this manual.
CE Marking
This product has passed the CE test for environmental specications when shielded cables are
used for external wiring. We recommend the use of shielded cables. Please contact your local
representative for ordering information.
This product has passed the CE test for environmental specications. Test conditions for passing
included the equipment being operated within an industrial enclosure. In order to protect the
product from being damaged by ESD (Electrostatic Discharge) and EMI leakage, we strongly
recommend the use of CE-compliant industrial enclosure products.

6
European Notice
CE Declaration of Conformity
For the following equipment: tablet with built-in 802.11a/b/g/n WLAN module
Is herewith conrmed to comply with the requirements set out in the Council Directive on the
Approximation of the Laws of the Member States relating to Electromagnetic Compatibility
(2004/105/ EC), Low-voltage Directive (2006/95/EC), the procedures given in European Council
Directive 1999/5/EC.
The equipment was passed. The test was performed according to the following European
standards:
EN 300 328 V.1.4.1 (2003-04)
EN 301 489-1 V.1.3.1 (2001-09) / EN 301 489-17 V.1.1.1 (2000-09)
EN 301 893 V.1.2.2 (2003-06)
EN 50371: 2002
EN 60950: 2000
Regulatory Statement (R&TTE/WLAN IEEE 802.11b & 802.11g)
European standards dictate maximum radiated transmit power of 100mW EIRP and frequency
range 2.400-2.4835GHz; In France, the equipment must be restricted to the 2.4465-2.4835GHz
frequency range and must be restricted to indoor use.
Lithium Battery Safety Statement
Lithium battery inside. Danger of explosion if battery is incorrectly replaced. Replace only with same or
equivalent type recommended by battery manufacturer.
THIS PRODUCT CONTAINS LITHIUM-ION BATTERY PACKS. IT MUST BE DISPOSED OF
PROPERLY. CONTACT LOCAL ENVIRONMENTAL AGENCIES FOR INFORMATION ON
RECYCLING AND DISPOSAL PLANS IN YOUR AREA.

7
Introduction
Chapter 1. Introduction
The VM-521 is a rugged, vehicle-mounted Personal Computer (PC). The VM-521 fully supports
wireless data communications from a properly congured off road, on road or maritime
vehicle. The device is equipped with 802.11, Bluetooth, GPS or GLONASS for wireless data
communications.
The VM-521 is a rugged 10.4” tablet computer capable of 1024 x 768 resolution. The anti-
reection tempered 5-wire resistive touch panel is capable of sunlit and hyper dimming for day
and night mode readability. The illuminated keyboard is designed to compliment a user friendly
experience during night mode operations.
The VM-521 supports the following operating systems:
Windows Embedded 8.1 Industry x64
Windows 7 Professional with Service Pack 1 x64
Windows Embedded 8 Standard x64
Windows Embedded Standard 7 x64
Linux Kernel
About This Guide
The VM-521 User Manual provides instruction for qualied personnel to use as a guide for setup
of the device. This document is not intended to replace the training and expertise of the end-user.
Technical Specications
Table 1. Technical Specications
Item Description
Processor Intel®Bay Trail-I E3845 1.91GHz (Quad Core)
Memory 4GB SO-DIMM DDR3L SDRAM, up to 8GB
Storage SSD x 1, SD slot x 1
Display
10.4-inch XGA (1024 x 768); 700,000 hours backlight life
1,000 nits sunlight readable (MIL STD 85762A) to 0.1 nits hyper
dimming for night mode operation
Anti-reection tempered 5-wire resistive touch panel
PCT (Gorilla) by request only
Wireless Connectivity
802.11 ac/a/b/g/n 2x2
Bluetooth 2.0/2.1+EDR, 3.0+HS, 4.0 IE
GPS / QZSS or GLONASS
Wi-Fi and GPS, built-in and external antennas are
interchangeability; WWAN external antennas only

8
Introduction
Item Description
DC Power Pack
24/48Vdc
35W Nominal
24/48Vdc nominal
Voltage range: 18Vdc - 60Vdc
Galvanically isolated
Maximum output: 35W
Withstands bursts up to 2 kV
DC/DC Delay Timer/Filter
Battery 2,900mAh, 7.5V
Housing (Mechanical) Die-cast aluminum alloy, fanless design
I/O Interfaces
Dual Gigabit LAN for teaming / redundant function support
RS-232 x 1 + 5V support; 3KVrms isolation protection for
RS-422/485 x 1 (RS-485 supports auto ow control and NMEA
0183 physical layer)
2 x USB (2.0 and 1.x compliant)
2.5KVrms isolation protection CANBUS (Controller Area
Network) x 2, NMEA 2000 physical layer support
3KVrms isolation protection for 4 DI + 4 DO
Stereo microphone x 1 or line-in, stereo HD audio x 1
Waterproof speakers
Dimensions 275 mm (W) x 252 mm (H) x 68 mm (D)
10.83 in. (W) x 9.92 in. (H) x 2.68 in. (D)
Weight 3.8 kg (include SSD)
8.38 lbs (include SSD)
Operating System
Windows Embedded 8.1 Industry x64
Windows 7 Professional with Service Pack 1 x64
Windows Embedded 8 Standard x64
Windows Embedded Standard 7 x64
Linux Kernel

9
Introduction
Item Description
Ambient Conditions
Operating temperature:
-30°C (-22°F) to 55°C (122°F)
In accordance with MIL-STD-810G Method 501.5 High
Temperature Procedure II – Operation
In accordance with MIL-STD-810G Method 502.5 Low
Temperature Procedure II – Operation
Storage temperature:
-30°C (-22°F) to 70 °C (158°F)
In accordance with MIL-STD-810G Method 501.5 High
Temperature Procedure I – Storage
In accordance with MIL-STD-810G Method 502.5 Low
Temperature Procedure I – Storage
Relative humidity:
5% to 95% @ 30°C (86°F) to 60°C (140°F) non-condensating
in accordance with MIL-STD-810G Method 507.5 Humidity
Procedure II Aggravated Cycles
Vibration Test:
Operating: MIL-STD-810G Method 514.6 Category 4,
Fig 514.6C-1 Common carrier (US highway truck
vibration exposure);
Fig 514.6C-2 Composite two-wheeled trailer;
Fig 514.6C-3 Composite wheeled vehicle
Non-Operating: MIL-STD-810G Method 514.6 Category 24, Fig
514.6E-1 (General minimum integrity exposure)
Shock Test:
Operation: MIL-STD-810G Method 516.6 Procedure 1 Functional
Shock (40g, 11ms)
Non-Operation: MIL-STD-810G Method 516.6 Procedure V
Crash Hazard Shock (75g, 8~13ms)
Video Capturing Optional video input up to 4 ports with comprehensive SDK included
Certication CE, FCC, CB
Unpacking the Device
Before you begin the installation or conguration process make sure to inspect all components
and accessories. Contact your representative if there are any missing or damaged items. See
“Contacting RuggON” on page 63.

10
Introduction
Scope of Delivery
The VM-521 is delivered with the following items. The VM-521 is not shipped with accessories. All
accessories are sold separately. For help, contact your local RuggON sales representative. See
“Contacting RuggON” on page 63.
Please verify the delivery of the contents upon receipt.
VM-521 (64GB SSD included)
18V and 24V fused bare wire input cable
with safety-locking nut DB9 serial to dual USB cable
Packaging
The packaging material has been selected to optimally protect your device. After unpacking, store
the original packaging material in the event that you need to return shipment.

11
Introduction
Identifying the Device
Device Overview
Figure 1. Front View
1
2
3
9
4
4
11
10
78 6 5
Table 2. Front View
No Item Description
1 LED indicator See “LED Status” on page 55.
2 Side view See “Side View” on page 14 for further information.
3 Rear view Back of device. See “Rear View” on page 15 for further
information.
4 Speakers 2 x 2W waterproof, front mounted speakers.
5 Defrost key Optional key to provide function for panel defrost.
6 FN key Key provides function for Home or SW initiation (programmable).
7 Dimming key Key provides switching function between normal and night operation
modes.
8 Bottom view Bottom of device. See “Bottom View” on page 13 for further
information.
9 Touch screen Anti-reection tempered 5-wire resistive touch panel.
10 Stainless screws x16 stainless steel screws to secure chassis.
11 Antenna housing Built-in antenna for GPS/QZSS or GLONASS and Wi-Fi + Bluetooth.

12
Introduction
Front View
Figure 2. Front View
1
6
7
2
5 4 3
Table 3. Front View
No Item Description
1 LED indicator See “LED Status” on page 55.
2 Speakers 2 x 2W waterproof, front mounted speakers.
3 Defrost/defog key Key provides function for panel defrost and defog (optional function).
4 FN key Key provides function for Home or SW initiation (programmable).
5 Dimming key Key provides switching function between normal and night operation
modes.
6 Touch screen Anti-reection tempered 5-wire resistive touch panel.
7 Antenna housing Built-in antenna for GPS/QZSS or GLONASS and Wi-Fi + Bluetooth.
Note: WWAN antenna is external.

13
Introduction
Bottom View
Figure 3. Bottom View
5 64
8
32
9 7
1
10
Table 4. Bottom View
No Item Description
1 AUDIO In/Out Connect audio cabling to the device.
2 Expansion Connect cabling to a camera.
3 LAN x 2 Connect the VM-521 to an Ethernet (RJ-45) cable.
4 COM2 Connect RS-422/RS-485 devices such as a printer or scanner to the
VM-521.
5 DIO Connect to a DIO device or accessory (4 x in, 4 x out).
6 Power switch Turns the VM-521 on or off.
7 COM1 Connect RS-232 devices such as a printer or scanner to the VM-521.
8 CANBUS x 2 Connect CANBUS cables to allow devices to communicate within a
vehicle without the use of a host computer.
9 USB Connect the VM-521 DB9 serial to dual USB cable to USB devices.
10 DC In Connect the VM-521 to a power supply (9-36 / 18-60 VDC) source.

14
Introduction
Side View
Figure 4. Side View
2
1
Left View Right View
Table 5. Side View
No Item Description
1Communication
cover Open to access SD and SIM ports.
2 Mounting holes Securing holes for additional mounting options.

15
Introduction
Rear View
Figure 5. Rear View
5
7
6
88
4321
Table 6. Rear View
No Item Description
1 WWAN1 Connect WWAN1 antenna.
2 WLAN1 Connect WLAN1 antenna.
3 GPS Connect GPS antenna.
4 WLAN2 Connect WLAN2 antenna.
5 WWAN2 Connect WWAN2 antenna.
6Communication
cover Open to access SD and SIM ports.
7 Service cover Remove to service SSD, DIMM, video card or WWAN card.
8VESA mounting
holes
Standard VESA mounts:
3.94” (100 mm)
2.95” (75 mm)
Note: M4 screws required for VESA mount.