RUPTELA HCV5 Series User manual

HCV5
User Manual
v1.0
2020-07-16

1
Table of Contents
1 Introduction ....................................................................................................................4
1.1 Purpose of This Document .........................................................................................4
1.2 Legal Information......................................................................................................4
1.3 Contact Information................................................................................................... 4
1.4 Document Changelog................................................................................................. 5
1.5 Safety Information.....................................................................................................6
1.6 Notations..................................................................................................................7
1.7 Acronyms and Abbreviations.......................................................................................8
1.8 References................................................................................................................ 9
2 Product Information ....................................................................................................... 10
2.1 About ..................................................................................................................... 10
2.2 Device Overview...................................................................................................... 10
2.3 Key Features........................................................................................................... 11
2.4 Package Contents.................................................................................................... 12
2.5 Certifications........................................................................................................... 13
3 Technical Information..................................................................................................... 15
3.1 Indication LED Patterns............................................................................................ 15
3.2 14 Pin Cable Pinout ................................................................................................. 15
3.3 16 Pin Cable Pinout ................................................................................................. 16
3.4 Physical Characteristics ............................................................................................ 16
3.5 Technical Characteristics .......................................................................................... 17
3.5.1 Environmental Specifications.............................................................................. 17
3.5.2 Electrical Specifications...................................................................................... 17
3.5.3 Power Consumption @ 12 V DC ......................................................................... 17
3.5.4 Connectivity ..................................................................................................... 18
3.6 Interfaces ............................................................................................................... 19
3.6.1 Power Supply ................................................................................................... 19
3.6.2 Analog Inputs................................................................................................... 19
3.6.3 Digital Inputs.................................................................................................... 19
3.6.4 Digital Outputs ................................................................................................. 19
3.6.5 CAN Interfaces ................................................................................................. 20
3.6.6 K-Line .............................................................................................................. 20
3.6.7 Serial Ports....................................................................................................... 20
3.6.8 1-Wire ............................................................................................................. 20
4 Device Preparation ......................................................................................................... 21

2
4.1 Opening the Device ................................................................................................. 21
4.2 Inserting a SIM Card................................................................................................ 22
4.3 Inserting an SD Card ............................................................................................... 22
4.4 Closing the Device ................................................................................................... 23
4.5 Cable Connection .................................................................................................... 24
4.5.1 14 and 16 Pin Cable Connection ......................................................................... 24
4.5.2 USB Cable Connection ....................................................................................... 24
4.5.3 Antenna Cable Connection ................................................................................. 24
4.5.4 Audio Cable Connection..................................................................................... 25
5 Device Configuration ...................................................................................................... 26
5.1 Device Center ......................................................................................................... 26
5.2 Starting the Configuration ........................................................................................ 27
5.2.1 Configuration Menu........................................................................................... 29
5.3 Configuration Basics ................................................................................................ 30
5.3.1 File Extension ................................................................................................... 30
5.3.2 Loading a Configuration from a File .................................................................... 30
5.3.3 Saving a Configuration to a File.......................................................................... 30
5.3.4 Loading a Configuration from a Device ............................................................... 31
5.3.5 Saving a Configuration to a Device ..................................................................... 31
5.4 Essential Settings .................................................................................................... 32
5.4.1 Server Settings ................................................................................................. 32
5.4.2 Backup Server .................................................................................................. 33
5.4.3 APN Settings .................................................................................................... 34
5.4.4 Engine Detection and Data Collection Settings..................................................... 35
5.5 Advanced Configuration ........................................................................................... 38
5.6 Configuration via SMS Commands............................................................................. 38
5.7 Updating Firmware .................................................................................................. 39
5.7.1 File Extension ................................................................................................... 39
5.7.2 Updating Firmware Automatically ....................................................................... 39
5.7.3 Updating Firmware Manually.............................................................................. 40
5.7.4 Updating Firmware Over-the-air ......................................................................... 40
6 Installation in Vehicle ..................................................................................................... 41
6.1 Installation Method.................................................................................................. 41
6.2 Required Tools ........................................................................................................ 41
6.3 Installation Recommendations .................................................................................. 41
6.3.1 External GNSS Antenna Positioning..................................................................... 42
6.4 Wiring Diagram ....................................................................................................... 43

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6.5 Installation Assistant................................................................................................ 44
6.6 Installation Check-up ............................................................................................... 44
6.7 Troubleshooting ...................................................................................................... 45
6.7.1 gsminfo............................................................................................................ 45
6.7.2 getapn ............................................................................................................. 45
6.7.3 coords.............................................................................................................. 46
6.7.4 reset................................................................................................................ 46
7 Using TrustTrack............................................................................................................ 47
7.1 Accessing TrustTrack ............................................................................................... 47
7.1.1 Accessing TrustTrack via Web ............................................................................ 47
7.1.2 Accessing TrustTrack via App............................................................................. 48
7.2 Verifying Vehicle Status............................................................................................ 49

4
1Introduction
1.1 Purpose of This Document
The purpose of this user manual is to provide information about the HCV5 devices. This user manual
describes the main features of the device and how to use it. Detailed descriptions of functionalities
and peripheral devices can be found on our documentation website: doc.ruptela.lt.
1.2 Legal Information
Copyright © 2020 Ruptela. All rights reserved. Reproduction, transfer, distribution or storage of
parts or all of the contents in this document in any form without the prior written permission of
Ruptela is prohibited. Other products and company names mentioned in this document are
trademarks or trade names of their respective owners.
1.3 Contact Information
General enquiries
Website: ruptela.com
E-mail: [e-mail]
Phone: [phone]
Technical support
E-mail: [e-mail]
Phone: [phone]

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1.4 Document Changelog
Version
Date
Modification
1.0
2020-07-16
Initial draft.

6
1.5 Safety Information
The following information is provided to ensure safe operation of the device. Please read it carefully
before you start using the device!
All the associated (additional) equipment such as computers, batteries, sensors, etc.
shall meet the requirements of standard EN60950-1.
Do not disassemble the device. If the enclosure of the device is damaged, or the
insulation of the wires is damaged, disconnect the power supply cables from the power
supply source first.
All wireless data transferring equipment produces interference that may affect other
devices placed nearby.
The device can be installed or dismounted only by qualified personnel!
The device must be firmly fastened in a predefined location. The predefined location is
described in the installation instructions.
The configuration must be performed using a 2nd safety class computer (with an
autonomic power supply).
Make sure that the device is installed in a location where it will not be subjected to harsh
environmental conditions for extended time periods.
Any installation and/or handling during a lightning storm is prohibited.
Caution! If an incorrect type of battery is used for replacement, there is a high explosion
risk. Dispose of used batteries according to the environmental requirements.
For configuration use cables that were purchased from Ruptela. Ruptela is not
responsible for any harm or damage caused while using the wrong cables.
Attention! Do not connect the wires marked red (power supply) and black (chassis) to
the wrong battery poles. The device has reverse polarity protection, however, if
connected incorrectly, the device will not work.
Disconnect the device from the power supply before dismounting it.
To disconnect the device from the power supply, you need to disconnect the 12 Pin
connector from the device or disconnect the wires from the vehicle’s power supply.
Ensure that the cross-sectional area of the wires is at least 0.75 mm2.
Install the device in a restricted access location, not accessible or visible to the driver.
This crossed-out wheelie bin symbol means that waste equipment should not be
disposed of with your other household waste. The product must be taken to separate
collection points at the product’s end-of-life.

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1.6 Notations
The following notations are used in this document to highlight important information:
Bold text
Used to indicate user interface elements or for emphasis.
Italic text
Used to indicate items that belong to a list and can be selected.
Note
Used to highlight important information or special conditions.
Caution
Used to mark actions that require caution when handling the product.
Warning
Used to mark actions that may cause irreversible damage if performed incorrectly.
Tip
Suggestions on how to proceed.

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1.7 Acronyms and Abbreviations
2G –Second Generation Cellular Technology
3G –Third Generation Cellular Technology
AC/DC –Alternating Current/Direct Current
AIN –Analog Input
APN –Access Point Name
CAN –Controller Area Network
DIN –Digital Input
DOUT –Digital Output
FMS –Fleet Management System
HDOP –Horizontal Dilution of Precision
GLONASS –Global Navigation Satellite System
GMT –Greenwich Mean Time
GNSS –Global Navigation Satellite System
GPRS –General Packet Radio Service
GPS –Global Positioning System
GSM –Global System for Mobile Communications
OBD –On-board Diagnostics
LED –Light Emitting Diode
LTE –Long-Term Evolution
PCB –Printed Circuit Board
SMS –Short Message Service
TCP –Transmission Control Protocol
UDP –User Datagram Protocol
UMTS –Universal Mobile Telecommunications System
USB –Universal Serial Bus
VCOM –Virtual Communication Port

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1.8 References
Datasheets: https://doc.ruptela.lt/pages/viewpage.action?pageId=37683326
Quick Start Guides: https://doc.ruptela.lt/pages/viewpage.action?pageId=37683326
Device Center: https://doc.ruptela.lt/display/AB/Device+Center
Advanced configuration manual: https://doc.ruptela.lt/pages/viewpage.action?pageId=37683326
Firmware and configurator files: https://doc.ruptela.lt/pages/viewpage.action?pageId=37683324
Microsoft Framework: https://www.microsoft.com/en-us/download/details.aspx?id=17851

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2Product Information
2.1 About
HCV5 is an advanced and powerful tracking device with low power consumption. It acquires its
position with a GNSS signal and transfers data to a server via cellular networks. HCV5 comes in the
following variations:
•HCV-2G-GL-BT –global 2G and Bluetooth
•HCV-3G-GL-BT –global 3G and Bluetooth
•HCV-LTM-GL-BT –global LTE Cat M1 and Bluetooth
2.2 Device Overview
Indication LEDs
Opening handles
Grooves for zip-ties
GNSS antenna port
16 Pin port
Micro USB port
Audio port
14 Pin port

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2.3 Key Features
•Real-time data from GNSS and accelerometer
•Driver behavior monitoring (Eco-Drive)
•Tachograph data reading
•CANbus data reading (FMS, J1939 and J1708)
•Bluetooth connectivity
•Temperature monitoring
•Driver registration and identification
•Remote ignition blocking
•Fuel monitoring
•Tampering detection
•Antenna detection
•Internal geofences
•Jamming detection
•Commands and configuration via SMS
•Additional sensors and peripherals

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2.4 Package Contents
The device is packed in a cardboard box. The package contains the following items:
1. The device itself
2. A 14 pin cable
3. A 16 pin cable
4. An external GNSS antenna (available as an optional accessory)
By default, no SIM card is provided in the package. SIM cards can be obtained from your
local phone operator.

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2.5 Certifications
The HCV5 devices have passed quality tests and comply with the following certifications:
E-Mark (in
progress)
Certification of Economic Commission for Europe is the European
conformity mark issued by the transport sector, indicating that the
product complies with relevant laws and regulations or directives.
CE/RED
CE is a certification mark ensures conformity with health, safety and
environmental protection standards for products sold within
European Economic Area (EEA). The Radio Equipment Directive, or
RED, covers the standards for wireless devices.
FCC
(47 CFR part 15, subpart B) The FCC Declaration of Conformity
is a certification mark employed on electronic products manufactured
or sold in the United States which certifies that the electromagnetic
interference from the device is under limits approved by the Federal
Communications Commission.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and
receiver.
•Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced technician for help.
Contains FCC ID: XMR201707BG96 (LTE Cat M1 option)
Contains FCC ID: XMR201508UG96 (3G option)
Contains FCC ID: XMR201202M95 (2G option)
IC
IC (Industry Canada) is a government agency that is responsible for
the certification of electronic products entering the Canadian market.
This device complies with Industry Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions: (1)
this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause
undesired operation of the device.
Contains IC: 10224A-201709BG96 (LTE Cat M1 option)
Contains IC: 10224A-201508UG96 (3G option)
Contains IC: 10224A-201606M95 (2G option)

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RoHS
The Restriction of Hazardous Substances Directive restricts the use
of six hazardous materials in the manufacture of various types of
electronic and electrical equipment.
WEEE
The Waste Electrical and Electronic Equipment Directive is the
European Community Directive set collection, recycling and recovery
targets for electrical goods and is part of a legislative initiative to
solve the problem of huge amounts of toxic electronic waste.
EAC (in
progress)
The Eurasian Conformity Mark indicates products that conform to all
technical regulations of the Eurasian Customs Union. It means that
the device meets all requirements of the corresponding technical
regulations and have passed all conformity assessment procedures.
  
  

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3Technical Information
3.1 Indication LED Patterns
LED
Pattern
Description
GNSS
Once every second
Accurate signal
Once every 0.4 seconds
No signal
Network
Once every 4 seconds
Connected to network and internet
Once every second
Connected to network, no internet
Once every 0.2 seconds
No signal
Always on
Link with the server is open
Peripherals
Always off
No devices connected
Once every 5 seconds
One device connected
Twice every 5 seconds
Two devices connected
Three times every 5 seconds
Three devices connected
All
Once every 5 seconds
Sleep mode
3.2 14 Pin Cable Pinout
Pin
Pin no.
Wire color
Description
+BAT
1
Red
Power supply (9-32 V)
GND
8
Black
Ground connection
DIN3
4
Pink
Digital input 3
DIN4
5
Yellow
Digital input 4
AIN1
12
Grey
Analog input 1
AIN2
11
Green
Analog input 2
DOUT1
2
Purple
Digital output 1
DOUT2
9
Orange
Digital output 2
CAN2-L
6
Blue
CAN Low
CAN2-H
13
White
CAN High
SW CAN
14
Green/White
Single-Wire CAN
K-Line
7
Brown
CAN K-Line
1W +5V
10
Red/Yellow
1-Wire power
1W Data
3
Green/Yellow
1-Wire data

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3.3 16 Pin Cable Pinout
Pin
Pin.no.
Wire color
Description
GND
8
Black
Ground connection
PortA-232 RX
10
Blue/Yellow
RS232 RX
PortA-232 TX
2
Green/Brown
RS232 TX
PortB-232 RX
11
Red/Cyan
RS232 RX
PortB-232 TX
3
Pink/Green
RS232 TX
PortC-485 A
1
White/Brown
RS485 line A
PortC-485 B
9
Yellow/Brown
RS485 line B
DIN1
4
Yellow/Black
Digital input 1
DIN2
5
Pink/Black
Digital input 2
AIN3
14
White/Grey
Analog input 3
AIN4
6
White/Green
Analog input 4
DOUT3
12
White/Purple
Digital output 3
DOUT4
13
White/Orange
Digital output 4
CAN1-L
7
Blue/Red
CAN Low
CAN1-H
15
White/Red
CAN High
1W +5V
16
Red/Yellow
1-Wire power
3.4 Physical Characteristics
Dimensions
101 x 74 x 23 mm
Weight
128 ± 1 g
Housing material
Plastic
Internal storage
8 MB
External storage
Up to 32 GB
Accelerator
Built-in 3 axis
Connectors
Molex Micro-Fit 14 Pin and 16 Pin, insulated
Configuration interface
Micro USB
Audio interface
3.5 mm (not available for LTE Cat M1 option)
Antenna
Internal and external (available as an additional accessory)

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3.5 Technical Characteristics
3.5.1 Environmental Specifications
Temperature
Operating: -20 to +45 °C
Storage: -20 to +45 °C
Battery charging: 0 to +45 °C
Battery discharging: -20 to +45 °C
Relative humidity
5% to 95% Non-condensing
3.5.2 Electrical Specifications
Power supply range
9 –32 V DC
Internal battery
LiPo 3.7 V 1050 mAh
Protections
Battery and 1-Wire power line short circuit protection
Reverse polarity protection
Electrostatic discharge protection on USB, SIM card slot and 1-Wire data line
Overcurrent protection on 1-Wire power line and digital outputs
Overvoltage protection on inputs
Charging protection
3.5.3 Power Consumption @ 12 V DC
Operating
(battery fully charged)
Idle mode: 80 mA
Active mode (peak): 130 mA
Sleep mode: 6 mA

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3.5.4 Connectivity
2G option
Modem: Quectel M95
Antenna: Internal
Frequency bands @ 2G (GSM): 850/900/1800/1900 MHz
3G option
Modem: Quectel UG96
Antenna: Internal
Frequency bands @ 2G (GSM): 850/900/1800/1900 MHz
Frequency bands @ 3G (UMTS): 800/850/900/1900/2100 MHz
LTE Cat M1 option
Modem: Quectel BG96
Antenna: Internal
Frequency bands @ 2G (GSM): 850/900/1800/1900 MHz
Bands @ 4G (LTE Cat M1):
B1/B2/B3/B4/B5/B8/B12/B13/B18/B19/B20/B28/B39
GNSS module
Module: U-blox EVA-M8M
Antenna: Internal and external (available as an additional accessory)
Positioning systems: GPS, GLONASS, Galileo
Augmentation systems: QZSS, SBAS (WAAS, GAGAN, EGNOS, MSAS)
Aided start services: AssistNow Online
Tracking sensitivity: -154 to -164 dBm
Reacquisition sensitivity: -152 to -160 dBm
Cold start duration: < 30 s
Aided start: As low as 3 s
Bluetooth module
Module: NRF52832
Bluetooth version: 5.1 Low energy

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3.6 Interfaces
3.6.1 Power Supply
Pins
+BAT, GND
Purpose
To power the device
Parameters
Voltage range: 9 –32 V DC
3.6.2 Analog Inputs
Pins
AIN1, AIN2, AIN3, AIN4
Purpose
To monitor the values of various peripherals
Parameters
Voltage range: 0 –30 V DC
Resolution: 12 bit
Applications
Various sensors
3.6.3 Digital Inputs
Pins
DIN1, DIN2, DIN3, DIN4
Purpose
To monitor the values of various peripherals
Parameters
Voltage range: 0 –30 V DC
Voltage threshold: 4 V DC
All inputs can be used in ground mode
Voltage threshold in ground mode: 250 mV DC
Applications
Ignition detection
Various sensors
3.6.4 Digital Outputs
Pins
DOUT1, DOUT2, DOUT3, DOUT4
Purpose
To control various peripherals
Parameters
Maximum voltage: 32 V DC
Maximum current: 1 A
All outputs can be used in inverted mode
Applications
Driver registration
Engine blocking
Warning indication
Network jamming detection (not available for LTE Cat M1 option)