Russell Hobbs RHCM55 Installation guide

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INSTRUCTIONS AND WARRANTY
MODEL NO. RHCM55
NOVELLA CAPSULE COFFEE MAKER

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Congratulations on purchasing our Russell Hobbs Novella Capsule Coffee Maker. Each unit is
manufactured to ensure safety and reliability. Before using this appliance for the first time, please
read the instruction manual carefully and keep it for future reference.
CONTENT
1. FEATURES OF THE RUSSELL HOBBS NOVELLA CAPSULE COFFEE MAKER
2. IMPORTANT SAFEGUARDS
3. PARTS DIAGRAM
4. INTRODUCTION
a. Espresso
b. Cappuccino
c. Latte
d. Before First Use
e. Recommended Coffee Capsule Type
5. OPERATING INSTRUCTIONS
a. Indicator Light Guide
b. Filling or Re-filling the Water Reservoir
c. Rinsing the Appliance and Its Internal Piping
d. Brewing Coffee
e. Re-filling the Internal Circuits Should the Water Reservoir Run Empty During
Operation
f. How to Program Dispensing Volume
g. Energy-Saving Mode
h. Cleaning and Maintenance
i. Emptying the Used Capsule Container/ Bin and the Drip Tray
ii. Cleaning the Coffee Machine
iii. Steaming Out/ Storage/ Transport
iv. Descaling/ Decalcification
i. Factory Reset
j. Trouble Shooting
6. STORING THE APPLIANCE
7. SERVICING THE APPLIANCE
8. CHANGING THE PLUG
9. RECIPES TO GET YOU STARTED
10. WARRANTY

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FEATURES OF THE RUSSELL HOBBS NOVELLA CAPSULE COFFEE MAKER
960-1140W
20 bar Italian pump
Short (Ristretto) and Espresso
Create a variety of coffee drinks including iced/ cold coffee recipes
Luxurious Barista quality coffee at the touch of a button
Fresh coffee, perfect every time!
Ultra-fast Thermoblock heating system –preheating time: 40-50 seconds
Transparent 0.65L removable water tank with easy refill lid
Convenient ‘empty water tank’ warning indicator system
Illuminated control panel
Intelligent pre-brewing function reaches the ideal brewing temperature for optimal coffee
and flavour extraction
Decalcification function and warning indicator system
Automatic and programmable coffee volume control
Accommodates various cup sizes up to 115mm
Used capsule bin accommodates 10 used capsules
Removable drip tray
Easy capsule insertion with auto capsule ejection system
Energy saving mode after 15 minutes of inactivity
Suitable for Nespresso compatible capsules
Chic silver and black design –suitable for all kitchen colour schemes
Engineered with overheating and pressure protection technology
Compact size: 270 (H) x 150 (W) x 360 (L) mm
Product weight: 3.85kg
Includes recipes
For domestic use only
1 year warranty
IMPORTANT SAFEGUARDS
When using any electrical appliance, basic safety precautions should always be followed including
the following:
1. Please read the instructions carefully before using any appliance.

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2. Always ensure that the voltage on the rating label corresponds to the mains voltage in your
home.
3. Incorrect operation and improper use can damage the appliance and cause injury to the
user.
4. This appliance is intended for household use only. Commercial use invalids the warranty
and the supplier cannot be held responsible for injury or damage caused when using the
appliance for any other purpose than that intended.
5. Avoid any contact with moving parts.
6. This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety.
7. Children should be supervised to ensure that they do not play with the appliance.
8. Check the power cord and plug regularly for any damage. If the cord or the plug is
damaged, the manufacturer or a qualified person must replace it in order to avoid an
electrical hazard.
9. Do not use the appliance if it has been dropped or damaged in any way. In case of damage,
take the unit in for examination and/or repair by an authorised service agent
10. To reduce the risk of electric shock, do not immerse or expose the unit, plug or the power
cord to water or any other liquid. Do not use it with wet hands.
11. Never immerse the unit in water or any other liquid for cleaning purposes.
12. Remove the plug from the socket by gripping the plug. Do not pull on the cord to disconnect
the appliance from the mains. Always the unit to cool and unplug it when not in use, before
cleaning or when adding or removing parts.
13. Insert and use only original parts.
14. The use of accessory attachments or coffee capsules that are not recommended or
supplied by the manufacturer may result in injuries, fire or electric shock.
15. Coffee capsules are disposable and should not be used more than once unless otherwise
specified by the coffee capsule manufacturer.
16. A short cord is provided to reduce the hazards resulting from becoming entangled in or
tripping over a longer cord.
17. Do not let the cord hang over the edge of a table or counter. Ensure that the cord is not in a
position where it can be pulled on inadvertently, squashed between surfaces or scrapped
across sharp surfaces.
18. Do not allow the cord to touch hot surfaces and do not place on or near a hot gas or electric
burner or in a heated oven.
19. Keep the appliance and cord away from direct radiant heat from the sun, from damp, from
sharp edges and other dangers.
20. Do not use the appliance on a gas or electric cooking top or over or near an open flame.

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21. Use the appliance on a hard, flat level surface only, to avoid interruption of airflow
underneath the appliance.
22. Use of an extension cord with this appliance is not recommended. However, if it is
necessary to use an extension lead, ensure that the lead is suited to the power
consumption of the appliance to avoid overheating of the extension cord, the appliance or
plug point. Do not place the extension cord in a position where it can be pulled on by
children or animals or tripped over.
23. This appliance is not suitable for outdoor use. Do not use this appliance for anything other
than its intended use.
24. This appliance is intended to be used in household and similar applications such as:
oStaff kitchen areas in shops, offices and other working environments;
oFarm houses;
oBy clients in hotels, motels and other residential type environments;
oBed and breakfast type environments.
25. Do not operate this appliance by means of an external timer or separate remote control
system.
26. Never operate the appliance without water in the water reservoir. Always make sure that
there is water in the reservoir, not less than at the minimum water level mark.
27. Always be sure to place the water reservoir tightly back in the unit with its lid closed and fill
with water at or above the minimum level marking before turning the appliance ON.
28. Only fill the water reservoir with clean cold water. Never fill the reservoir past the MAX
level mark. Never fill with mineral water, milk or other liquids.
29. Caution should be taken when moving any appliance containing or in contact with hot
liquids.
30. To make sure that the machine is switched OFF, unplug the appliance from the socket/
power point.
31. Do not cover the appliance at any time.
32. Keep children away from the appliance during operation.
33. Do not insert your fingers into the area where the coffee capsule is deposited for coffee
brewing. This area is located beneath the operating handle and is exposed when the
operating handled is lifted to load a coffee capsule.
34. Danger of scalding! Never move the appliance during operation!
35. Danger of scalding! Never touch very hot parts of the appliance (e.g. brew unit during
operations). Do not touch the steam or water jets. Do not move the operating lever when
the machine is building/ generating pressure.
36. Always unplug the appliance before:
orelocating the machine
ocleaning or maintenance
olong periods of disuse

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37. Do not remove the water reservoir until the unit is turned OFF.
38. DO NOT carry any appliance by the power cord.
39. Do not leave this appliance unattended during use. Always unplug the unit when not in use
or before cleaning.
40. It is absolutely necessary to keep this appliance clean at all times as it comes into direct
contact with food.
41. Do not touch any hot surfaces, use handles or knobs.
42. Ensure that the switch is in the “0” / “OFF” position after each use.
43. CAUTION: To prevent plasticizers from migrating to the finish of the countertop or table top
or other furniture, please place NON-PLASTIC coasters or place mats between the
appliance and the finish of the counter top or table top. Failure to do so may cause the
finish to darken or permanent blemishes may occur or stains can appear.
44. The manufacturer does not accept responsibility for any damage or injury caused by
improper or incorrect use, or for repairs carried out by unauthorised personnel.
45. In case of technical problems, switch off the machine and do not attempt to repair it yourself.
Return the appliance to an authorised service facility for examination, adjustment or repair.
Always insist on the use of original spare parts. Failure to comply with the above mentioned
pre-cautions and instructions, could affect the safe operation of this machine.
CAUTION: PRESSURE
In order to avoid possible burns to body parts and/or other injury from hot steam and water or
damage to the unit, never remove the water reservoir or the coffee capsule while your coffee
maker is brewing coffee. Please also do not lift the operating lever during this time. If you need to
add more water to the water reservoir, please make sure that the unit is switched OFF correctly.

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PARTS DIAGRAM
INTRODUCTION
Please read ALL of the instructions, cautions, notes and warnings included in this instruction
manual carefully before you begin to use the coffee maker. When this appliance is used, some
parts and accessories get hot and need to cool down. Proper care and maintenance will ensure
the long life of the Russell Hobbs Novella Capsule Coffee Maker and its reliable/ consistent
operation. Save these instructions and refer to them often for cleaning and care tips.
ESPRESSO
A unique method of coffee brewing in which hot water is forced through finely ground coffee.
Popular in Europe, it is a more full-bodied brew than regular drip coffee because of its richness.
Espresso is usually served in demitasse cups.
CAPPUCCINO
A drink made with about 1/3 espresso, 1/3 steamed milk and 1/3 frothed milk.
Operating Handle
Control Panel with Buttons:
Short Espresso (Ristretto)
button
Normal Espresso
(Standard)
Coffee Dispenser Spout
Main Power Switch
(ON/ OFF)
Water Reservoir
(removable)
Control Panel Indicator Light/
Middle LED Indicator
Water Reservoir Lid
Drip Tray
(removable)
Dip Tray Cover
Used Capsule Container/
Bin
Capsule Holder/ Loading/
Depositing Area

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LATTE
A drink made with about 1/4 espresso and 3/4 steamed milk.
BEFORE FIRST USE
1. Before using your appliance for the first time, remove the coffee maker from the box and take
off any protective wrappings. REMEMBER: DO NOT LEAVE PROTECTIVE PACKAGING
LYING AROUND, AS IT COULD BE DANGEROUS AROUND INFANTS AND CHILDREN.
2. After unpacking, please check that the following items are included:
owater reservoir
ocoffee machine
oinstruction manual with warranty information
3. Please check that your home power supply voltage is the same as marked on the appliance
rating label.
4. Place the appliance on a dry, level surface.
5. Please refer to the “PARTS DIAGRAM” section to familiarize yourself with the coffee maker
and identify all the parts.
6. Please make sure the unit is switched “OFF/ “0” by pressing the power button located on the
side of the unit. Make sure that it is unplugged from the electrical outlet.
7. Thoroughly rinse the water tank with fresh water before using for the first time.
8. Rinse the appliance’s internal piping by following the instructions given in the section titled
“RINSING THE APPLIANCE AND ITS INTERNAL PIPING”.
9. Clean the capsule coffee machine by using a damp cloth only.
NOTE:
After unpacking, you may find that a little water has remained in the appliance. In order to
ensure that this appliance works perfectly, it was quality tested with water before leaving our
factory.
After pressing the Short or Espresso button, the machine may produce a loud sound, this is
normal. The sound indicates that the pump is preparing to brew water/ coffee.
In order for your appliance to work properly time after time, we recommend that it must be
cleaned regularly.
Tip: keep the packaging for transporting the appliance (e.g. for relocating, servicing, storage, etc.)

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Caution: improper handling of electrical equipment is dangerous and can be lethal. Please pay
attention to the safety precautions in this manual, in particular the following:
Danger of scalding: beware of hot water, hot parts as well as steam.
Do not operate the appliance with an empty water reservoir or if the water in the reservoir is
less than the MINIMUM level requirement.
Do not open the operating handle whilst the machine is brewing.
Always remove the power cord from the socket and ensure that the appliance is OFF
before cleaning.
Only use the appliance in a room that is dry and clean.
Recommended Coffee Capsule Type
This capsule coffee maker has been designed to use *Nespresso capsules or certain compatible
capsules. If you are going to use the latter, please contact our Service Department to check and
determine if that type of compatible capsule has been verified by our factory. This appliance does
not work successfully with all compatible capsules.
*Nespressois the trade mark of Nestlé Nespresso S.A. Home of Living Brands is not affiliated with
the coffee machine manufacturer or the machine distributor/seller.
OPERATING INSTRUCTIONS
INDICATOR LIGHT GUIDE
Indicator Light Status
Action Required
The Short and Normal Espresso indicator
lights turn to a white color and are
flashing (the middle LED indicator is in
not lit/ glowing).
The coffee maker is switched ON for first use.
The machine is warming up. Once the
machine has finished warming up, both the
Short and Normal Espresso indicator lights will
turn to a solid white state and will no longer

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flash.
The middle LED indicator turns to a red
colour and is flashing. Warning: The
water reservoir is empty.
1) Fill the water reservoir. 2) Open the
operating handle and close again. 3) Press
the Short or Normal Espresso button to make a
cup of water.
Or, 1) Turn the power switch to the off
position. 2) Then switch the machine on
again.
Once the above steps 1-3 or 1-2 are
complete, the middle LED indicator will no
longer glow and the machine resume to stand-
by mode.
Both the Short and Normal Espresso
indicator lights are on, and in a solid
white colour.
The coffee maker is in stand-by mode.
Once you have selected the Short or
Normal Espresso button, the chosen
button will begin to flash indicating that
the coffee has begun brewing. During
this process, the other button indicator
light will not glow.
The chosen button will continue flashing until
your coffee has finished brewing. Once
finished, both the Short and Normal Espresso
indicator light will resume and show as solid
white colour.
Both the Short and Normal Espresso
indicator lights are flashing in a circular
pattern/ fashion.
The machine has been in stand-by mode for
more than 15 minutes so it has automatically
switched to energy-saving mode.
The middle LED indicator turns on and is
showing in a solid blue colour.
Descale warning –indicates that the coffee
machine must be descaled. This function
generally activates after 2,000 cups of coffee

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have been brewed.
Once you have followed the descaling process
in this manual, the middle LED indicator will
turn off.
FILLING OR RE-FILLING THE WATER RESERVOIR
Before using this appliance for the first time or after long periods of not operating the appliance, the
machine must be rinsed out. This short procedure will rinse and clean the internal piping
thoroughly.
First note that there are two ways to fill the water reservoir: directly into the water reservoir by
using for example a jug or by removing the water reservoir from the appliance.
Filling without removing the water reservoir:
Lift the water reservoir lid.
Fill the water reservoir up to the “MAX” level mark with cold fresh water (the maximum
capacity is 0.65 litres), or fill at least to the “MIN” level mark.
Lower and close the water reservoir lid.
Filling by removing the water reservoir:
Lift the water reservoir up and remove the water reservoir from the appliance.
Fill the water reservoir up to the “MAX” level mark with cold fresh water (the maximum
capacity is 0.65 litres), or fill at least to the “MIN” level mark.
Slide the water reservoir slowly on to the water reservoir base. When the water reservoir
outlet is inserted on to the inlet receptacle, push it down firmly to lock the water reservoir
into place.
RINSING THE APPLIANCE AND ITS INTERNAL PIPING
1. Open the operating handle.
2. Fill water reservoir to maximum level mark.

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3. Close the operating handle.
4. Plug the appliance in to the power outlet and turn the appliance ON.
5. The Short and Normal Espresso button lights on the control panel will start flashing.
6. Wait until the button lights stop flashing and turn to a solid white colour.
7. Before pressing any buttons, make sure that:
othe operating handle is closed without a capsule inside
othe water reservoir is full
othe water reservoir is firmly in place to prevent leakage
othe drip tray with the used capsule container/ bin is completely inserted (never
operate the machine without the drip tray in place or hot water will run out when
opening handle.
oa large bowl is placed under the dispenser spout
8. Now press the Espresso button to start the pump.
9. After a few seconds, you will notice water running from the dispenser spout into the large
bowl or cup.
10. Open the operating handle once the rinsing process has stopped automatically.
11. Empty the large bowl.
12. The rinsing process is now completed.
BREWING COFFEE
1. Ensure that the water reservoir is filled to the MAX mark.
2. Place an empty cup under the dispenser spout.
3. Plug the power cord into the electrical outlet and turn the machine on by the power switch
located on its side.
4. Both button indicator lights will flash and the coffee maker starts to pre-heat.
5. When the button indicator lights turn to a solid white colour, the pre-heating process has
finished.
6. Move the operating handle back completely.
7. Insert a capsule so that it falls straight into the compartment correctly.
8. Close the operating handle firmly to load the capsule.
9. Now press the desired coffee button only once.
10. The selected button will begin flashing and the machine has started to heat and brew coffee.
(WARNING: never operate the machine without the drip tray in place or hot water will run
out when opening handle.)
11. The machine will stop automatically dispensing once it has reached the default brewing
volume (30ml for Short/ Ristretto Espresso and 60ml for Normal Espresso). Note: the

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default setting can be programmed to your preferred dispensing volume. Please refer to
the section titled “How to Program Dispensing Volume”.
12. Raise the operating handle to automatically eject the used capsule into the container/ bin.
13. Close the operating handle.
14. Switch the machine OFF and unplug.
NOTE: The appliance should rest for five (5) minutes after brewing 10 (ten) cups of coffee
continuously.
Tip: when using the machine and it is considered ‘cold’ (for example, using the machine in the
morning or in idle time for longer than 1 hour), it is suggested to brew water first/ rinse the piping in
order to remove the residual taste of the last cup which was brewed.
REFILLING THE INTERNAL CIRCUIT SHOULD THE WATER RESERVOIR RUN
EMPTY DURING BREWING
It is strongly suggested to ensure that there is enough water in the water reservoir before making
coffee. Ensure that water is poured in the reservoir and that it reaches the minimum level mark at
least.
In case the water reservoir runs empty during the coffee brewing process, the middle LED indicator
will turn red and start flashing. At this time, the Short and Normal Espresso button indicators will
both turn off and your coffee has stopped brewing.
1. Open the operating handle to eject the used capsule. CAUTION: Beware of hot steam as
there is danger of scalding!
2. Fill the water reservoir.
3. Ensure that there is an empty cup placed under the dispenser spout.
4. Press either the Short or Normal Espresso button.
5. Water will begin to flow through the dispensor spout.
6. Once the water has automatically stopped flowing, the middle LED indicator will turn off and
both the Short and Normal Espresso button indicators will turn to a solid white colour.
7. The machine is now in stand-by mode.
8. Restart the coffee brewing process.

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HOW TO PROGRAM DISPENSING VOLUME
Ensure that there is enough water in the water reservoir before programming the coffee dispensing
volume.
1. Place an empty cup under the dispenser spout.
2. Move the operating handle back completely.
3. Insert a capsule so that it falls straight into the compartment correctly.
4. Close the operating handle firmly to load the capsule.
5. Press the desired button（Short or Normal Espresso button) and hold it pressed down.
6. The corresponding button indicator will flash in a white colour and the machine will enter
programming mode.
7. Once the desired volume has been reached, release the button. The button is now
programmed to your preference.
8. After the programming, the dispensing size will have been recorded in the appliances
memory. For next use, press the button normally and press only once.
9. You may program the other button if desired.
Note the volume range:
20ml-150ml based on Nespresso capsules.
The default size is 30ml (Short/ Ristretto) and 60ml (Normal Espresso).
Tip: when the programming process has finished, leave the machine for 30 seconds so that it may
cool down prior to opening the operating handle.
ENERGY-SAVING MODE
The appliance enters energy-saving mode automatically once the machine is idle for 15 minutes.
The Short and Normal Espresso indicator lights will flash cyclically indicating that the machine has
entered energy-saving mode. If you would like to exit the energy-saving mode, please press any
button. The appliance will start to warm up and the lights will flash.Once the buttons are solid/
steady, the machine is ready to brew coffee.

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CLEANING AND MAINTENANCE
This appliance is for household use only and is not user-serviceable. Do not open or change any
parts by yourself. Please refer to a qualified electrical service department or return to the supplier
if servicing is necessary. Always remember to unplug the unit from the electrical outlet when not in
use and before cleaning. Ensure that the power button is set to the “OFF/ 0” position.
EMPTYING THE USED CAPSULE CONTAINER/ BIN AND THE DRIP TRAY
The used capsule container/ bin holds around (ten) 10 used capsules. We recommend emptying
the used capsule container/ bin and the drip tray every day.
1. Raise the operating handle to ensure that there are no capsules inside the brewing
compartment.
2. Hold the drip tray firmly and pull it out by lifting it gently.
3. Dispose of used capsules and empty the drip tray.
4. The used capsule container/ bin can be detached (if necessary) from the drip tray.
5. Rinse the drip tray set with fresh water.
6. Throw out the old water from the water reservoir. Rinse the water reservoir with fresh
water.
7. After emptying/ cleaning, reassemble the parts and insert them back into/ onto the
appliance so that they are correctly in place.
Note: the plastic parts of the appliance are not dishwasher safe.
CLEANING THE COFFEE MACHINE
1. Always pull the plug out from the main power supply and ensure that the coffee machine is
switched “OFF/ 0” before cleaning the machine
2. Never immerse the machine in water or clean it under running water. Clean the machine
with a dry cloth.
3. Never use abrasive cleaning agents or materials (use e.g. dry rags or kitchen paper).

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STEAMING OUT/ STORAGE/ TRANSPORT
Prior to long periods of not using the machine or for storage or transport at temperatures below
5 °C, it is essential to steam out the machine. This removes water from the system to prevent
internal frost damage.
1. Turn the machine ON.
2. Empty the water reservoir and place it back into its correct position.
3. Put an empty cup under the dispensing spout.
4. Press the either the Short or Normal Espresso button to start brewing.
5. The steaming out process has now started.
6. After the pump stops automatically, the steaming out process is completed.
7. Turn the machine OFF and unplug from its power supply.
CAUTION: Beware of hot steam as there is danger of scalding!
DESCALING/ DECALCIFICATION
Mineral deposits building up in the coffee maker will have an adverse effect in the operation of the
appliance. Deposited residues in the machine can block the piping and cause damage.
Your appliance must be descaled when you begin to notice an increase in the time required to
brew espresso or when there is excessive steaming. The frequency of cleaning depends upon the
hardness of the water used. Drinking water varies according to region.
To prevent adverse effects of mineral deposits/ lime scale, be sure to decalcify the machine at the
very least after making 2,000 cups of coffee or after one or two (1 to 2) months.
Decalcification must be done correctly to prevent damage. It is essential to follow these
instructions.

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Important:
Never clean the machine with vinegar. This causes damage and makes your coffee taste
terrible.
Damage caused by incorrect decalcification or failure to decalcify is not covered by the
warranty.
Caution: beware of hot water!
Recommendations: purchase commercially available decalcifier (decalcifying liquid), diluted
according to the manufacturer‘s instructions; pour the mixture in the water reservoir. Note: Please
use a “household” descaler suitable for domestic espresso/ coffee machines.
1. Make sure there is no capsule inside the machine.
2. Place a large bowl under the dispenser spout to collect the diluted liquid solution and lime
residues.
3. Fill the water reservoir with water to maximum level mark, mixed with the decalcifying
solution. Make sure that the solution is dissolved completely.
4. Turn the machine ON and wait until it is ready for use.
5. Press the Short or Espresso button. The button indicator will flash and the control panel
indicator light will turn blue.
6. You will notice that the machine is descaling and water is running through the dispensing
spout. Continue with this process until the water reservoir is empty. After running about 5
cups of water through this process, the middle LED indicator will no longer glow.
7. Refill the water reservoir with fresh water and press the Short or Espresso button. This
process will remove the remaining descaler and water solution from the system. Continue
with this process until the water reservoir is empty.
8. Descaling is now complete and you are ready to make coffee.
Tip: if you need to empty the bowl which is located under the dispenser spout during the
decalcifying process, you can press the button so that it enters a ‘pause’ mode. Press it again to
continue.

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FACTORY RESET
If you would like to reset/ restore the appliance to its default settings, please follow the instructions
below:
1. Turn the coffee maker ON.
2. Press the Short and Normal Espresso buttons at the same time, hold them pressed in for
five (5) seconds until the middle LED light flashes in blue five (5) times.
3. The factory reset is now complete.
4. After above operation, the machine is reset to its factory default setting. The following
parameters are reset and now in place: Coffee brewing size: 30ml (Short/ Ristretto) and
60ml (Normal Espresso)
TROUBLE SHOOTING
PROBLEM
CAUSE
SOLUTION
CAPSULE COFFEE MAKER:
No coffee is brewed.
The water tank is empty.
Fill water into the water
reservoir.
The coffee is not hot
enough.
Cold ‘to the touch’ cups/
mugs are being used.
Scale build-up in machine.
Preheat the cup/ mug.
Descale.
Cold machine - brew a cup of
water to warm up the circuit.

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The capsule can’t or hasn’t
dropped down into the used
capsule container/ bin.
The used capsule container/
bin are full.
The capsule is deformed.
Empty the used capsule
container/ bin.
Push the capsule down or
close the handle and open it
once again.
There is steam when the
operating handle is opened.
The handle may have been
opened too quickly once
brewing finished.
Leave the appliance for a few
seconds to let the residual
pressure and existing pressure
to escape.
There is water on the table.
The water tank may be
leaking.
The drip tray is full of water.
Once brewing had finished,
one could have opened the
brewing chamber without
the drip tray set in place.
Check if the valve on the
water reservoir is stuck.
Empty the drip tray.
Make sure that the drip tray
set correctly in its in place.
The capsule drops down
directly into the used
capsule container before I
have started the loading
and brewing process.
The capsule is deformed.
Try it again with a slight
different angle.
Use a new capsule.
There are occasional drops
driping out of the dispenser
spout.
The heating system remains
warm.
Occasional drops are normal, it
is not a defect.
Coffee comes out in drips/
coffee goes into the used
capsule container/ bin.
The ground coffee in the
capsule is ground too fine to let
water pass through sufficiently.
Change to a new capsule.
Use another brand of
compatible capsule.

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Handle can not close
Capsule is not place well in
brewing chamber.
Change to a Nespresso
capsule.
Push the capsule a little
deeper to align with the
capsule chamber.
STORING THE APPLIANCE
Ensure that the unit is switched to the OFF position. Unplug the coffee maker from the
power outlet.
Clean all the parts as instructed above. Ensure that all parts are dry before storing.
Store the appliance in a clean, dry place.
Never store the appliance while it is still wet or dirty.
Never wrap the power cord around the appliance.
SERVICING THE APPLIANCE
There are no user serviceable parts in this appliance. If the unit is not operating correctly, please
check the following:
You have followed the instructions correctly
That the unit has been wired correctly and that the wall socket is switched on.
That the mains power supply is ON.
That the plug is firmly in the mains socket.
If the appliance still does not work after checking the above:
- Consult the retailer for possible repair or replacement. If the retailer fails to resolve the problem
and you need to return the appliance, make sure that:
The unit is packed carefully back into its original packaging.
Proof of purchase is attached.
A reason is provided for why it is being returned.
If the supply cord is damaged, it must be replaced by the manufacturer or an authorised service
agent, in order to avoid any hazard. If service becomes necessary within the warranty period, the