Saeco SUP040RB Installation guide

Automatic Machine for Espresso Coffee and Hot Beverages
UK
WARNING: Read these instructions carefully before using the machine.
OPERATION AND MAINTENANCE

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MAIN PARTS
1Tank lid with lock 10 Coffee dispensing spout
2Water tank 11 Cup holder grill
3Control panel 12 Full drip tray float
4Cappuccinatore 13 Drip tray
5Hot water/Steam wand 14 Coffee grounds drawer
6Service compartment door (to be used by the Service provider only) 15 ON/OFF button
7Coffee bean hopper 16 Chassis plug
8Accessory drawer 17 Group compartment drawer
9Cappuccinatore compartment cover 18 Display
The "key to components" includes all machine models;
check which one matches your machine. Certain functions
may not be available.

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SAFETY INSTRUCTIONS
Never allow water to
come into contact
with any of the
electrical parts of the
machine: danger of
short circuit! Hot
water and steam may
cause scalding!
Intended Use
The machine is intended to
be used in small
offices/organisations only.
The machine may be used
by children older than 8 and
upwards or by persons with
reduced physical, mental or
sensory abilities or lacking
sufficient experience and/or
skills, provided that they are
supervised or instructed on
how to use the appliance
correctly and that they
understand the hazards
involved.
Children must not play with
the appliance.
Children cannot carry out
any cleaning and
maintenance operations
unless they are supervised.
Power Supply
The machine must be
connected to the power
supply by the service
provider, in accordance with
its specifications.
Power cord
Never use the machine if
the power cord is defective.
Report any defects in the cord
and/or plug to the service
provider immediately.

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Do not pass the power cord
around corners, over sharp
edges or over hot objects and
keep it away from oil.
Do not use the power
cord to carry or pull the
machine. Do not pull out
the plug by the power
cord or touch it with wet
hands or feet. Do not let
the power cord hang freely
from tables or shelves.
For the Safety of
Others
Ensure that children cannot
play with the machine
and/or the packaging
materials.
Never direct the jet of hot
water and/or steam
towards yourself or others.
Do not touch the hot
water wand with bare
hands. Always use the
handles or knobs provided.
Danger of Burning
Do not touch the hot
water wand and/or the
coffee/beverage dispensing
spout.
Fire Safety Precautions
In case of fire, use carbon
dioxide (CO2)
extinguishers. Do not use
water or dry powder
extinguishers.
Suitable Location for
Operation and Maintenance
The machine should be
installed by the service
provider in accordance with
the safety regulations in force
at the time of installation.

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The machine may only be
moved by the service
provider.
Do not use the machine
outdoors.
Do not install the machine in
a location where water jets
may be used.
Avoid placing open flames
and/or incandescent objects
near the machine so as not to
damage or melt the machine
housing.
Do not use in places
where the temperature
may drop to a level equal
to and/or lower than 2°C
or higher than 32°C. If the
machine has been exposed
to such conditions, alert
the service provider, who
will carry out a safety
check.
The appliance must be
installed horizontally.
The machine must only be
installed in places where it
can be checked by
qualified staff.
Cleaning
Before cleaning the
machine, the power button
must be switched to OFF
(0) and the plug must be
removed from the power
socket. Wait for the
machine to cool down.
Never immerse the
machine in water!
It is strictly forbidden to
tamper with the internal
parts of the machine.
Do not clean the machine
using a jet of water.
The appliance and its
components must be
cleaned and washed
following a period of
inactivity.

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Using Milk
Milk must be used and
stored in accordance with
the instructions given on
the manufacturer's original
packaging.
We accept no liability for
use of milk unsuitable for
human consumption.
Milk must be kept cold, as
high temperatures will
make it turn sour - this is a
natural characteristic of
milk. For this reason, the
Cappuccinatore must be
cleaned after each use, as
described in the manual.
Storing the Machine
If the machine is to remain
inactive for a long time,
turn it off and unplug it.
Store the machine in a dry
place, out of the reach of
children. Keep it protected
from dust and dirt.
Repairs / Maintenance
In case of breakdown, defect
or a suspected fault resulting
from a fall, immediately
remove the plug from the
power socket and alert the
service provider or specialised
technician.
Never attempt to operate the
machine if it is faulty.
Only the service provider
and/or technician may service
or repair the machine.

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Only skilled and experienced
people - with particular
reference to safety and
hygiene - are allowed to
access the service area.

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CONTENTS
MAIN PARTS 2
1 INTRODUCTION TO THE MANUAL 9
1.1 PREAMBLE 9
1.2 ICONS USED 10
2 INFORMATION ABOUT THE MACHINE 11
2.1 INFORMATION FOR THE MAINTENANCE
TECHNICIAN
11
2.2 DESCRIPTION AND INTENDED USE 11
2.3 APPLIANCE IDENTIFICATION 12
2.4 TECHNICAL SPECIFICATIONS 13
3 SAFETY 14
3.1 PREAMBLE 14
3.2 GENERAL SAFETY INSTRUCTIONS 14
3.3 OPERATOR REQUIREMENTS 15
3.4 RESIDUAL RISKS 15
4 HANDLING AND STORAGE 16
4.1 UNLOADING AND HANDLING 16
4.2 STORAGE 16
5 INSTALLATION 17
5.1 CAUTIONS 17
5.2 UNPACKING AND POSITIONING 18
5.3 INSTALLING THE CONTAINER BASE 20
5.4 INSTALLATION OF PAYMENT SYSTEMS 21
5.5 CONNECTION TO THE ELECTRIC NETWORK 25
6 DESCRIPTION OF CONTROLS 26
6.1 POWER BUTTON 26
6.2 DISPLAY 26
6.3 KEYPAD 26
6.4 BUTTON DESCRIPTION DURING NORMAL
OPERATION
26
7 SUPPLY AND START UP 27
7.1 OPENING THE UPPER LID 27
7.2 COFFEE BLENDS 27
7.3 COFFEE BEAN SUPPLY 27
7.4 FILLING THE WATER TANK 28
7.5 MEASURING AND ADJUSTING WATER
HARDNESS
29
7.6 "INTENZA+" WATER FILTER 30
7.7 CLOSING THE UPPER LID 33
7.8 COFFEE GRIND ADJUSTMENT 34
7.9 ADJUSTING THE "AROMA" - AMOUNT OF
GROUND COFFEE
35
7.10 ADJUSTING THE COFFEE DISPENSING
SPOUT
36
7.11 TURNING ON/OFF THE MACHINE 37
7.12 SETTING THE LANGUAGE (UPON FIRST USE) 37
7.13 FIRST USE - USE AFTER A LONG PERIOD OF
INACTIVITY
38
7.14 WASHING THE PARTS COMING INTO
CONTACT WITH FOOD
38
7.15 USING THE APPLIANCE 39
8 PROGRAMMING MENU 40
8.1 BUTTON DESCRIPTION IN PROGRAMMING
MODE
40
8.2 SERVICE PROVIDER PROGRAMMING 41
9 OPERATION AND USE 58
9.1 TURNING ON THE MACHINE 58
9.2 WARM-UP AND RINSING 59
9.3 RINSE/SELF-CLEANING CYCLE 60
9.4 ECO-FRIENDLY: STAND-BY 61
9.5 PAYMENT SYSTEMS 61
9.6 BREWING COFFEE 62
9.7 CAPPUCCINATORE 62
9.8 BREWING CAPPUCCINO 64
9.9 BREWING LATTE MACCHIATO 67
9.10 HOT WATER DISPENSING 69
9.11 "SPECIAL" PRODUCTS 70
9.12 ADJUSTING BREWED PRODUCTS 75
9.13 USING THE MACHINE WITH CREDITS 80
9.14 EMPTYING THE COFFEE GROUNDS
DRAWER
80
10 CLEANING AND MAINTENANCE 82
10.1 GENERAL NOTES FOR CORRECT
OPERATION
82
10.2 CLEANING AND SCHEDULED
MAINTENANCE
83
11 TROUBLESHOOTING 102
11.1 WARNING SIGNALS 102
11.2 PROBLEMS - CAUSES - SOLUTIONS 104
12 STORAGE - DISPOSAL 105
12.1 LOCATION CHANGE 105
12.2 INACTIVITY AND STORAGE 105
13 INSTRUCTIONS FOR END OF
OPERATIONAL LIFE DISPOSAL
106

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1 INTRODUCTION TO THE MANUAL
1.1 Preamble
This publication is an
essential part of the
machine and must be read
carefully for a proper use
compliant with basic safety
requirements.
This manual contains the
technical information
necessary to properly
perform the operating,
installation, cleaning and
maintenance procedures.
Always refer to this manual
before carrying out any
operation.
Manufacturer: SAECO Vending S.p.A.
Località Casona, 1066 - 40041 Gaggio Montano
Bologna, Italy
This publication should be
carefully kept and must be
provided with the machine
throughout its service life,
including any transfer of
ownership.
If this manual is damaged
or lost, a copy may be
requested from the
manufacturer or the
technical service by
indicating the data
contained on the data
plate on the rear side of
the machine.
The manufacturer reserves
the right to make changes
without prior notice.

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1.2 Icons Used
Various kinds of warnings are contained in this manual to
highlight the different hazard or competence levels.
Each icon is followed by a message suggesting operating
and behaviour procedures and providing useful information
for the correct operation of the machine.
Warning
It is used to highlight danger situations for the persons in
charge of using, refilling and servicing the machine.
Prohibition
It is used to highlight actions/operations not to be
performed.
Important
It is used to indicate operations that, if correctly
performed, preserve the correct operation of the
machine.
Suggested solutions
It is used to indicate alternative procedures which make
programming and/or maintenance operations quicker.
User
It is used to indicate the user of the machine. Users are
not allowed to perform any cleaning or maintenance
operations.
Supply operator
It is used to indicate those operations that must be
performed only by the person in charge of refilling and
cleaning the machine.
Supply operators can not perform any operations
requiring a Maintenance Technician.
Maintenance technician
It is used to signal those operations that must be
performed only by the specialised maintenance technicians.

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2 INFORMATION ABOUT THE MACHINE
2.1 Information for the
Maintenance Technician
The appliance must be
installed in a well-lit,
sheltered and dry place
and on a counter able to
bear its weight.
To ensure its correct operation and reliability over time,
comply with the following recommendations:
• ambient temperature: from +2°C to +32°C;
• maximum humidity allowed: 80% (non-condensed).
For special installations, not covered by this manual, please
contact the dealer or the local importer. If this is not
possible, please contact the Manufacturer.
The technical service is available for any explanation or
information regarding the correct operation of the
machine and to satisfy any request for spare parts supply
or technical assistance.
The Maintenance Technician must carefully read and
observe the safety warnings contained in this manual to
ensure that installation, start-up, use and maintenance
operations are performed in complete safety.
Only the Maintenance Technician is allowed to give the
keys to access the internal parts of the machine to another
operator (Supply operator), and is the sole responsible for
any servicing procedure.
This manual is an essential part supplied with the machine
and must always be available for consultation before
carrying out any operation on the machine.
2.2 Description and Intended Use
This machine automatically brews:
• coffee and espresso coffee using instantly ground coffee
beans;
• hot water to prepare beverages;
• milk-based beverages using the Cappuccinatore supplied.
The elegant machine housing has been designed for use in
small offices, businesses and institutions.
Using the machine for any other purpose is considered
dangerous and as a misuse.
Misuse voids all forms of
warranty, releasing the
Manufacturer from any
responsibility for damage
to property and/or
personal injury.
The following are also
considered misuse:
• any use other than the intended use and/or employing
methods other than those described in this manual;
• any operation on the machine in breach of the instructions
provided in this manual;
• any tampering with parts and/or safety devices not
previously authorised by the Manufacturer and performed
by unauthorised personnel;
• use of the machine outdoors.
In such cases, the user shall bear the costs of repair.

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2.3 Appliance Identification
The appliance is identified by the model name and serial
number shown on the special plate.
The plate contains the following data:
• name of the Manufacturer;
• marks of conformity;
• model;
• serial number;
• year and month of manufacture;
• supply voltage (V);
• supply frequency (Hz);
• electrical power consumption (W);
• appliance code.
It is strictly forbidden to
tamper with or modify the
data plate.
When contacting the
technical service, always
refer to this plate by
indicating the technical
data shown on it.

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2.4 Technical Specifications
Size (w x h x d) 334 x 574 x 452 mm
Weight approx. 22 kg
Machine housing material Metal - Thermoplastic material
Power Rating See the data plate
Supply Voltage See the data plate
Power cord length approx. 1,200 mm
Capacity Water tank 4.0 litres
Coffee grounds
drawer 40 grounds
Control panel Front panel
A-weighted sound pressure level less than 70 dB
Pump pressure Max. 1.5 MPa (15.0 bar)
Water connections (for water network version only) Maximum
pressure 0.8 MPA (8 bar)
Minimum
pressure
0.15 MPA (1.5 bar)
Operating conditions Minimum temperature:
above 2°C
Maximum temperature:
less than 32°C
Maximum humidity:
less than 80%
Safety devices Boiler pressure safety valve
Safety thermostat
Subject to engineering and manufacturing changes due to technological improvements.

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3 SAFETY
3.1 Preamble
In accordance with the applicable standards and
regulations, SAECO VENDING has prepared a technical
file relating to the AULIKA machine at its premises,
acknowledging the following standards in the design stage:
- EN 55014 - EN 61000-4-4
- EN 6100-3-2 - EN 61000-4-5
- EN 61000-3-3 - EN 61000-4-11
- EN 61000-4-2 - EN 60335-2-75
- EN 61000-4-3 - EN 60335-1
3.2 General Safety Instructions
It is forbidden to:
• tamper with or disable the safety systems installed on the
machine;
• perform maintenance operations on the appliance, before
unplugging the power cord;
• install the appliance outdoors. It is advisable to place it in a
dry place where the temperature does not drop below
2°C, in order to prevent any possible freezing.
• use the appliance for purposes other than those indicated
in the sale contract and in this manual;
• electrically connect the appliance using multi-sockets or
adapters;
• use jets of water for cleaning operations.
It is mandatory to:
• check conformity of the power supply;
• use original spare parts;
• carefully read the instructions contained in this manual and
in the attached documents;
• use personal protective equipment when performing
installation, testing and maintenance operations.
Precautionary measures to prevent human errors:
• make the operator aware of safety issues;
• handle the appliance, either packaged or unpackaged, in
complete safety;
• deeply know the installation procedures, its correct
operation and its limits;
• dismantle the appliance in complete safety, in accordance
with the workers' health and environmental protection
regulations in force.
To prevent machining
residues from coming into
contact with the beverages,
dispense about 0.5 l of
water for each dispensing
path before definitely
starting the machine. The
dispensed beverages can
be drunk only after
performing this operation.

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In case of failure or
malfunctioning, please refer
only to the qualified
personnel of the technical
service.
The manufacturer is not
liable for damage to
persons or property
resulting from failure to
follow the safety
instructions provided in
this section.
3.3 Operator Requirements
Three operators with different skills are required in order
to guarantee the appliance’s safety:
User
The user is not allowed to access the internal parts of the
machine.
Supply operator
Only the Maintenance Technician is allowed to keep the
keys to access the internal parts of the machine, and is in
charge of refilling the machine with products, cleaning the
outside of the appliance, turning it on and off.
The Supply operator is not
allowed to carry out
operations indicated in this
manual as competence of
the Maintenance
Technician.
Maintenance technician
The maintenance technician is the only person authorised to
service the machine, start the programming procedures and
perform the adjustment, set up and maintenance operations.
Only skilled and experienced
people - with particular
reference to safety and
hygiene - are allowed to
access the internal parts of
the appliance.
3.4 Residual Risks
The dispensing outlet has
no guards to prevent
accidental hand contact
with coffee or hot water.
Risk of burning if the hands
are placed inside the outlet
during beverage brewing.
Before brewing a beverage
make sure that the
previous one has already
been picked up and that
the cup support is empty.

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4 HANDLING AND STORAGE
All the operations
described in this chapter
must be performed
exclusively by the service
provider or a specialised
technician, who shall
organise all the operating
steps and use only suitable
means to ensure strict
compliance with the safety
regulations in force.
4.1 Unloading and Handling
Unloading from the transport vehicle and handling
operations of the appliance must be carried out by
qualified personnel only and using suitable equipment.
The appliance must always
be kept in upright position.
Do not:
• drag the appliance;
• overturn or lay down the appliance during transport and
handling;
• shake the appliance;
• lift the appliance by using ropes or cranes;
• leave the appliance exposed to bad weather, in humid
areas or close to heat sources.
4.2 Storage
The machine is packed in cardboard and expanded
polystyrene packaging.
If the appliance is not immediately installed, it shall be kept
in a sheltered place according to the following instructions:
• the packaged appliance shall be stored in a closed, dry
area at a temperature between 1°C and 40°C;
• maximum humidity below 90% (non-condensed);
• do not put other appliances or boxes on the appliance;
• in any case, it is good practice to protect the appliance
from possible deposits of dust or other substances.
Due to the total weight of
the packaged product, do
not stack more than three
machines on top of each
other. The machine should
be stored in its original
packaging, in a dry and/or
dust-FREE place.

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5 INSTALLATION
All the operations
described in this chapter
must be performed
exclusively by the service
provider or a specialised
technician, who shall
organise all the operating
steps and use only suitable
means to ensure strict
compliance with the safety
regulations in force.
5.1 Cautions
The appliance cannot be
installed in external areas.
Avoid placing it in areas
where the temperature is
lower than 2°C or higher
than 32°C and in
particularly humid or dusty
places. It should neither be
installed in places where
water jets are used for
cleaning operations nor
where there is a risk of fire
or explosion.
Make sure that the installation place is compatible with the
following specifications, before unpacking the appliance:
• the power socket which the appliance is connected to
should be easily accessible and at a distance not higher
that 1.2 metres;
• the gradient of the supporting surface should NOT
exceed 2°;
• the socket voltage must correspond to that indicated on
the appliance data plate.
The appliance must be
installed on a horizontal
surface.

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Access to the machine and
the plug should be kept
clear at all times in order
to allow users to easily
reach them and to leave
the area immediately if
required.
The following illustration shows the required access distances:
• to the keypad on the front of the appliance;
• to the service units in the event of malfunction.
The presence of magnetic
fields or proximity to
electrical machines which
generate interference
could cause the electronic
controls of the machine to
malfunction. At
temperatures close to 0°C,
internal parts containing
water are at risk of
freezing. Do not use the
machine under these
conditions.
5.2 Unpacking and Positioning
The machine consists of 2
parts packed in 2 different
packages which should be
assembled as described in
section "Installing the
Container Base".
On receipt of the appliance, make sure that it has not
suffered any damage during transport or that the packaging
has not been unduly opened with consequent stealing of
the components contained in it. If damage of any kind is
found, the courier must be informed and notice must be
immediately given to the importer or to the seller. If these
are not in the purchaser’s country, please contact the
manufacturing company directly. An accessories bag is
supplied with the machine.

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List of Standard Accessories
Manual: instructions on how to use the machine.
Access key to the water tank and service compartment
door: this prevents access to the water tank and brew
group by unauthorised personnel.
Power cord: to connect the machine to the mains.
Cappuccinatore: allows you to dispense milk-based beverages.
Left-hand fitting for Cappuccinatore: allows the milk
container to be connected to the Cappuccinatore when
the machine does not feature a coiner.
Right-hand fitting for Cappuccinatore: allows the milk
container to be connected to the Cappuccinatore when
the machine features a coiner.
Door safety cut-out key: it allows the door safety to be
cut out in order to adjust the coffee grinder.
With this key the machine
can be used also with the
door open, so your hands
may come into contact
with the brew group while
in motion. Danger of
crushing! This key must
only be used by specialist
technical personnel or by
the service provider. Using
it for any other purpose is
forbidden.
Water hardness test: quick test to determine the actual
hardness of the water used to prepare beverages; this test
is of fundamental importance to set the water hardness in
the machine.

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List of Optional Accessories
Cleaning brush: to remove the coffee powder from the
service compartment.
Lubricating grease: to lubricate the Brew Group at
periodic intervals.
Descaling solution: to remove limescale build-up in the
water circuit caused by normal use.
"Intenza +" water filter: to remove any unpleasant flavours
in the water and reduce water hardness. This will improve
machine use.
5.3 Installing the Container Base
The containers have to be installed at the base of the
machine before starting to use the machine.
Remove the drip tray and the group compartment drawer
in order to be able to install the containers.
Open the service door using the key supplied with the
machine.