Sage the Oracle Touch BES990 User manual

the Oracle™Touch
BES990/SES990
EN QUICK GUIDE DE KURZANLEITUNG
FR GUIDE RAPIDE NL SNELSTARTGIDS
ES GUÍA RÁPIDA IT GUIDA RAPIDA
PT MANUAL RÁPIDO

2
SAGE®
RECOMMENDS
SAFETY FIRST
At Sage®we are very
safety conscious.We design
and manufacture appliances
with your safety foremost in
mind.We also ask that you
exercise a degree of care
when using any electrical
appliance and adhere to
the following precautions.
IMPORTANT
SAFEGUARDS
READ ALL INSTRUCTIONS
BEFORE USE AND SAVE
FOR FUTURE REFERENCE
• A downloadable version of
this document is also available
at sageappliances.com
• Before using for the rst time,
please ensure thatyour electricity
supply is the same as shown on
the rating label on the underside
of the appliance. If you have
any concerns, please contact
your local electricity company.
• The installation of a residual
current safety switch is
recommended to provide
additional safety when using
all electrical appliances.Safety
switches with a rated operating
current not more than 30mA
are recommended.Consult an
electrician for professional advice.
2Sage®Recommends Safety First
6Components
8Functions
11 Care & Cleaning
15 Troubleshooting
19 Guarantee
Contents

3
EN
• Remove and discard
any packaging materials
safely, before rst use.
• To eliminate a choking hazard
for young children, discard
the protective cover tted
to the power plug safely.
• Ensure the product is properly
assembled before rst use.
• This appliance is for household
use only. Do not use the
appliance for anything other
than its intended purpose.
Do not use in moving vehicles
or boats.Do not use outdoors.
Misuse may cause injury.
• Position the appliance on a
stable, heat resistant, level, dry
surface away from the counter
edge, and do not operate on
or near a heat source such as
a hot plate, oven or gas hob.
• Fully unwind the power
cord before operating.
• Do not let the power cord
hang over the edge of a
counter or table. Do not let
the power cord touch hot
surfaces or become knotted.
• Do not leave the appliance
unattended when in use.
• If the appliance is to be:
- left unattended
- cleaned
- moved
- assembled; or
- stored
Always switch o the
espresso machine by
pressing the POWER button
to OFF. Switch o and unplug
from the power outlet.
• Regularly inspect the power
cord, plug and actual appliance
for any damage. If found to be
damaged in any way, immedi-
ately cease use of the appliance
and return the entire appliance
to the nearest authorised Sage
Service Centre for examination,
replacement or repair.
• Keep the appliance and
accessories clean. Follow the
cleaning instructions provided
in this book. Any procedure not
listed in this instruction booklet
should be performed at an
authorised Sage Service Centre.
• The appliance can be used
by children aged 8 years
or older and persons with
reduced physical, sensory or
mental capabilities or a lack of
experience and knowledge,
only if they have been given
supervision or instruction
concerning use of the appliance
in a safe way and understand
the hazards involved.
• Children should not play
with the appliance.
• Cleaning of the appliance should
not be carried out by children
unless they are 8 years or older
and under adult supervision.
• The appliance and it’s
cord should be kept out
of reach of children aged
8 years and younger.

4
• Do not use attachments
other than those provided
with the appliance.
• Do not attempt to operate
the appliance by any
method other than those
described in this booklet.
• Do not move the appliance
whilst in operation
• Do not use any other liquid apart
from cold mains/town water.
We do not recommend the use
of highly ltered, de-mineralised
or distilled water as this may
aect the taste of the coee
and how the espresso machine
is designed to function.
• Never use the appliance
without water in the water tank.
• Ensure the portalter is rmly
inserted and secured into
the brewing head before
using the machine.
• Never remove the portalter
during the brewing operation as
the machine is under pressure.
• Do not place anything, other
than cups for warming, on
top of the appliance.
• Use caution when operating
machine as metal surfaces are
liable to get hot during use.
• Do not touch hot surfaces.Allow
the product to cool down before
moving or cleaning any parts.
• Heating element surface is
subject to residual heat after use.
• Use caution after milk texturing
as the ‘Auto Purge’ function
may purge hot steam when
the steam wand is lowered.
• Use caution when using
the de-scale feature as hot
steam may be released.
Before de-scaling, ensure
drip tray is empty and
inserted. Refer to page 14
for further instructions.
• Do not operate the grinder
without the hopper lid in
position. Keep ngers,
hands, hair, clothing and
utensils away from the
hopper during operation.

5
EN
FOR HOUSEHOLD USE ONLY
SAVE THESE INSTRUCTIONS
NOTICE TO CUSTOMERS
REGARDING MEMORY
STORAGE
Please note that in order to better
serve our customers, internal
memory storage has been
imbedded into your appliance.
This memory storage consists
of a small chip to collect certain
information about your appliance
including the frequency of use
of the appliance and the manner
in which your appliance is being
used. In the event your appliance
is returned for service, the
information collected from the
chip enables us to quickly and
eciently service your appliance.
The information collected also
serves as a valuable resource
in developing future appliances
to better serve the needs of our
consumers. The chip does not
collect any information regarding
the individuals who use the
product or the household where
the product is used. If you have
any questions regarding the
memory storage chip please
contact us at
priv[email protected]
SPECIFIC INSTRUCTIONS
FOR WATER FILTER
• Filter cartridge should be kept
out of reach of children.
• Store lter cartridges in a dry
place in the original packaging.
• Protect cartridges from
heat and direct sunlight.
• Do not use damaged
lter cartridges.
• Do not open lter cartridges.
• If you are absent for a prolonged
period of time, empty the water
tank and replace the cartridge.
The symbol shown
indicates that this appliance
should not be disposed of
in normal household waste.
It should be taken to a local
authority waste collection centre
designated for this purpose or to
a dealer providing this service.
For more information, please
contact your local council oce.
To protect against electric
shock, do not immerse
the power cord, power plug
or appliance in water or any
other liquid.

6
Components
A. Integrated conical burr grinder
B. Top-ll 2.5L removable water tank
C. Grind size dial
D. Touch screen control panel
E. Grind outlet
F. 58mm group head
G. 58mm stainless steel portalter
H. Drop down swivel foot
I. Heated cup warming tray
J. Cool touch steam wand
K. Dedicated hot water outlet
L. Descale access point
M. Tool storage tray
N. Removable drip tray
G
H
E
D
F
B
C
A
J
L
N
M
K
I
Rating Information
220–240V~50–60Hz 2000–2400W

7
EN
A
E
F
I
G
HJ
D
C
K
L
M
B
ACCESSORIES
A. Stainless steel milk jug
B. 2 cup lter basket
C. 1 cup lter basket
D. Water lter holder with lter
E. Cleaning disc
F. Mini grinds bin
G. Grinder burr brush
H. Grind outlet brush & tamp
removal magnet
I. Cleaning tool for steam wand tip
J. Two allen keys
K. Steam wand cleaning powder
L. Water hardness test strip
M. Espresso cleaning tablets

8
INSTALLING THE WATER FILTER
• Soak the lter in cold water for 5 minutes.
• Wash the lter holder with cold water.
• Set the reminder for next month of
replacement.We recommend to replace
the lter after 3 months.
• Insert the lter into the two parts of the
lter holder.
• To install the assembled filter holder into
the water tank, align the base of the lter
holder with the adapter inside the water tank.
Push down to lock into place.
• Fill the water tank with cold water, slide and lock
back into position.
FIRST USE
1. Press POWER button to turn the machine on.
2. Follow the instructions on screen to guide
you through rst use setup.
3. After completing setup, the machine will
tell that it is ready to use.
The machine is now in STANDBY mode.
NOTE
If your water hardness is either 4 or 5 when
tested, we strongly recommend you change
to an alternate water source.
GRINDING OPERATION
Insert bean hopper into position on-top of
the machine.Turn dial to lock into place.
Fill hopper with fresh beans.
Functions

9
EN
DRINK SELECTION
To enter Drinks Menu screen, touch the Home icon
. Swipe & select your drink.Touch the ‘Help &
Tip’ icon to see Oracle™Touch Guide.
NOTE
Please keep the touch screen dry and clean to
ensure that the machine functions properly.
DRINK SCREEN
SELECTING GRIND SIZE
There are 45 grind size settings
(No.1 – nest, No. 45 – coarsest).
We recommend you start at No.30 and adjust
– ner if extraction is too fast, coarser if too slow.
Expresso should start to ow within 8–12 seconds.
SELECTING YOUR FILTER BASKET
AUTO GRIND DOSE & TAMP
Align portalter handle with the INSERT position
on the grind outlet. Lift to insert portalter into the
grind outlet and rotate to the centre position.
To start the auto grind, dose & tamp function,
touch the ‘Grind’ button on the display. Grinding
will commence.
When the auto grind, dose & tamp function is
complete, rotate the portalter handle to the
INSERT position and lower to remove.
‘Home’ icon ‘Setting’ icon
Milk froth
level
Grind size
Adjust using the
dial on the side
of the machine Milk
temperature
Brew setting: touch this
button to scroll
Espresso – single shot
/ double shot / custom
extraction time
Long Black – small /
medium / large
Drink chosen
2 Cup
Filter Basket
1 Cup
Filter Basket

10
ESPRESSO EXTRACTION
Align portalter handle with the INSERT position
on the group head. Lift to insert portalter into the
group head and rotate towards the LOCK TIGHT
position until resistance is felt.
Press ‘Brew’ button on the display to start
extraction.You can change the shot volume.
MANUAL OVERRIDE
Press and hold the ‘Brew’ button (approx 2 secs)
to enter manual extraction mode.Touch the ‘Brew’
button to start the extraction, touch the ‘Brew’ button
to stop the extraction.
AUTO TEXTURING MILK
Start with fresh cold milk. Fill milk jug to below the
spout position. Lift steam wand and insert into milk
jug. Lower steam wand, ensuring it is fully down.
The milk jug should rest on the drip tray and milk
should cover the steam wand seal.
To start, touch the ‘Milk’ button. The screen will
display the temperature of the milk as it heats.Milk
texturing will stop automatically when the selected
milk temperature is reached.Lift steam wand to
remove milk jug. Wipe the wand & tip with a clean
damp cloth. Lower steam wand to the down
position and the wand will automatically purge.
MANUAL MILK TEXTURING
Auto milk texturing and auto shut-o are disabled
during manual milk texturing mode. Lift the steam
wand.Start frothing by touching the button.When
frothing is done, touch the Milk button to stop.
Wipe the wand & tip with a clean damp cloth.
Lower steam wand to the down position and
the wand will automatically purge.
CAUTION: BURN HAZARD
Pressurised steam can still be released,
even after machine has been switched o.
Children must always be supervised.
AMERICANO
There are 3 preset Americano settings –
small, medium and large.
Grind dose & tamp your porta-lter & insert into
the group head. Position your cup underneath
the porta-lter spouts & the hot water spout.
Espresso will be extracted rst, the hot water
is delivered automatically after the espresso.
PRESET CUP SIZE AMOUNT
BREWED
Small Approx. 6oz / 180ml
Medium Approx. 8oz / 240ml
Large Approx. 12oz / 360ml
CAFÉCREMA
There are 3 presets for the Café Crema setting,
Small (120ml), Meduim (150ml), Large (180ml).
Insert the single cup lter basket, adjust grinder
to a coarse setting as prompted on screen.
MILK MUST
COVER THIS
SEAL
MAX
MIN