SAGEMCOM Fast PLUG 500 premium User manual

F@ST PLUG 500 PREMIUM
USER GUIDE

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F@ST PLUG 500 PREMIUM
Dear customer,
You have just acquired a new generation Sagemcom PLC adapter (Power Line Communication) and thank you for placing your
confidence in us.
This device has been manufactured with the utmost care. If you should have difficulties in operating it, we recommend that you consult
this user manual.
This product follows a strategy of continuous development. We reserve the right to make changes without notice, modifications and
improvements to the products described in this user manual.
To operate the device safely and easily, please read carefully the paragraph “Recommendations and safety instructions”, page 3.
The CE label confirms that the product complies with the 1999/5/EC regulations of the European Union Parliament regarding
wireless systems and telecommunications.
The declaration of compliance may be looked up on the www.sagemcom.com website section «Support», or can be obtained from
the following address :
Sagemcom Broadband SAS
250, route de l'Empereur
92848 Rueil-Malmaison Cedex - France
Copyright © Sagemcom Broadband SAS
All rights reserved
Sagemcom is a registered trademark.

F@ST PLUG 500 PREMIUM
3
Recommendations and safety
instructions
This device is intended to be connected to the AC power line. For installation instructions, please refer to the installation section
of this guide.
The following precautions should be taken when using this product.
•Read all instructions including the safety leaflet before installing and operating this product.
•Follow all warnings and instructions marked on the product.
•Unplug the device from the wall outlet before cleaning. Use a damp cloth for cleaning.
•Do not use liquid cleaners or aerosol cleaners.
•Do not operate this product near water.
•This product should never be placed near or over a radiator or heat register.
•Do not use an extension cord between the device and the AC power source.
•Only a qualified technician should service this product. Opening or removing covers may result in exposure to dangerous
voltage points or other risks.
•Do not plug the device into a power strip or surge protector because these devices may consist of filter and impair signal.
•Avoid plugging the device right next to noisy sources such as cell phone charger, Halogen lamps, vacuum cleaner, etc. These
cases result in sub-optimal transmission speed.
•Unplug the device from the wall outlet and refer the product to qualified service personnel for the following conditions:
-If liquid has been spilled into the product
-If the product has been exposed to rain or water
-If the product does not operate normally when the operating instructions are followed
-If the product exhibits a distinct change in performance

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F@ST PLUG 500 PREMIUM
Contents
Recommendations and safety
instructions .............................. 3
Contents .................................. 4
Discover... ............................... 5
Box Content .......................................... 5
Applications .......................................... 6
Getting to Know the Adapter ................. 7
Set up a network... ................. 11
The role of the Security Button ............ 12
Forming a new HomePlug 
AV logical network with 2 devices ....... 13
Joining an existing HomePlug 
AV logical network .............................. 15
Leaving an AV logical network ............ 16
Tips & Tricks .......................... 17
Quick install ........................................ 17
Using Other Powerline Devices ........... 19
Power Saving Mode ............................ 20
Improve the Transmission Capacity .... 21
Troubleshooting .................................. 22
Environnement ....................... 23
Packaging ........................................... 23
The product ........................................ 23
Appendix ................................ 24
Specifications ..................................... 24

F@ST PLUG 500 PREMIUM
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Box Content
Discover...
1
2 x -
F@ST PLUG 500 PREMIUM
2 x - RJ45 Ethernet cable
1 x - Quick Start guide 1 x - Safety Leaflet
!

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F@ST PLUG 500 PREMIUM
Applications
The F@ST PLUG 500 PREMIUM is a pass-through PLC adapter.
It relies on the household power line to transmit data over your Local Area Network (LAN).
It can be plugged directly into the power socket and therefore requires no additional wiring or special installation procedure. The device also
provides a female socket in which you can directly connect your equipment or a power strip, allowing you to save a socket space.
The F@ST PLUG 500 PREMIUM adapters are the ideal solution to help you establish a high-speed network that supports video, voice
and data without wiring and drilling.
They are suitable for a wide range of both residential (at home) and commercial (offices, apartments, hotels, warehouses…) network
applications.
The F@ST PLUG 500 PREMIUM adapters can reduce their consumption automatically by entering power save mode when they are not
in use.
Room
Room
Room
Living-room
Hall
Apartment
Ro
om
Li
i
Desktop
all
Set-Top-box / TV
IP Phone
Router
Game station
PC
Internet / Phone
Electrical circuit

F@ST PLUG 500 PREMIUM
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Getting to Know the Adapter
The Ethernet Interface
Ethernet: The Ethernet port connects to an Ethernet network cable. The other end of the cable connects to your computer or other
Ethernet-enabled network device.
The Adapter's Buttons
The following figure shows the adapter's buttons.
Security Button: To join or leave a HomePlug AV Logical
Network (AVLN).
•Pressing and holding the Security button for less than 2
seconds makes the adapter a member of the existing
AVLN (refer to the “Joining an existing HomePlug AV
logical network” section on page 15).
•Pressing and holding the Security button for more than 10
seconds randomizes the encryption keyword (refer to the
“Leaving an AV logical network” section on page 16).
Reset: Restore the settings to the factory default.
Security Reset

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F@ST PLUG 500 PREMIUM
The Adapter's LEDs
All adapters' LEDs are located on the front panel.
There are 3 LEDs to indicate the adapter's status.
The following table describes the LEDs on the device.
16
250 ~
Note The F@ST PLUG 500 PREMIUM devices will wake-up
automatically from the power saving mode when network activity
is detected.

F@ST PLUG 500 PREMIUM
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Power
Ethernet
LED Color Behavior Description
On System runs normally.
Flashing
System enters the power saving mode (blinks every 15s) or,
System is resetting or,
System is in the process of password synchronization (blinks every 1s).
Off The PLC adapter is powered off.
LED Color Behavior Description
On Ethernet connection has been established.
Flashing Data is being transmitted.
Off No Ethernet connection.

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F@ST PLUG 500 PREMIUM
Data
LED Color Behavior Description
On
Connection is suitable for full HD & 3D video streaming.
Connection is suitable for HD video streaming and online gaming
Connection is suitable for simple data transfer and Internet access.
Flashing When the device is scanning other PLC devices, the Data indicator blinks
quickly.
Off The PLC adapter is not connected to the power line network or is in
powersaving mode.