SAGEMCOM Swan F5366s User manual

TM
ei
r
fibre box
F5366s
Manual

eir fibre box User Manual Sagemcom Broadband SAS document.Reproduction and disclosure prohibited
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The purpose of this user manual is to give users the functions for operating and managing the equipment. The
presented access level (admin) is protected by a password and allows one to access all these functions in read
and write mode for all network parameters.
Configuration of the gateway by the web interface is described in detail (cf.
section 3).
Thisusermanualdescribesthegatewayinthe ADSL, ADSL2, ADSL2+and VDSL2.
All the specificities dealing with FTTH mode are detailed in chapter 7.
To ease legibility of the user manual, the term "gateway" will be used throughout the document to designate
the eir fibre box modem.
Guide to symbols used in this manual
Symbols
Definition
Note
Gives you important information which you must take into account.
Important
Warns you not to do an action, or commit a serious omission.
Note
Important

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Contents
INTRODUCTION......................................................................................................................................................... 5
1.1 Presentation .................................................................................................................................................................. 5
2. DESCRIPTION AND HARDWARE INSTALLATION........................................................................................ 6
2.1 Description..................................................................................................................................................................... 6
2.1.1 Connectors and buttons ..................................................................................................................................................... 7
2.1.2 LEDs ................................................................................................................................................................................... 8
3. INFORMATION / CONFIGURATION.................................................................................................................. 9
3.1 Accessing the setting screen........................................................................................................................................... 9
3.2 Recommendations ....................................................................................................................................................... 12
3.3 Modem Config ............................................................................................................................................................. 14
3.3.1 Device Info ....................................................................................................................................................................... 14
3.3.2 LAN IPv4 .......................................................................................................................................................................... 16
3.3.3 DynDNS............................................................................................................................................................................ 18
3.3.4 Route ............................................................................................................................................................................... 19
3.3.5 Media .............................................................................................................................................................................. 20
3.3.6 Maintenance.................................................................................................................................................................... 22
3.4 Access Control.............................................................................................................................................................. 29
3.4.1 PortForwarding ............................................................................................................................................................... 29
3.4.2 Firewall ............................................................................................................................................................................ 33
3.4.3 DMZ ................................................................................................................................................................................. 36
3.4.4 User ................................................................................................................................................................................. 37
3.4.5 Bridge Mode .................................................................................................................................................................... 37
3.5 Internet Settings (Internet connectivity)....................................................................................................................... 38
3.5.1 Basic................................................................................................................................................................................. 38
3.6 Ethernet service ........................................................................................................................................................... 39
3.6.1 Status of the Ethernet connections.................................................................................................................................. 39
3.7 Wifi service .................................................................................................................................................................. 40
3.7.1 Wi-Fi Network (Basic) ...................................................................................................................................................... 40
3.7.2 Band Steering .................................................................................................................................................................. 42
...................................................................................................................................................................................................... 42
3.7.3 WPS ................................................................................................................................................................................. 42
3.7.4 Stats................................................................................................................................................................................. 43
3.7.5 Advanced......................................................................................................................................................................... 44
3.7.6 MAC Filter........................................................................................................................................................................ 45
3.8 USB service .................................................................................................................................................................. 46
3.8.1 USB device ....................................................................................................................................................................... 46
3.9 Services........................................................................................................................................................................ 48
3.9.1 My Media Player.............................................................................................................................................................. 48
3.10 Parental Control........................................................................................................................................................... 49
3.10.1 Internet Access Control planning ................................................................................................................................ 49
3.10.2 URL Filter..................................................................................................................................................................... 50
4. FIRMWARE UPGRADE .......................................................................................................................................53

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ANNEX A - TROUBLESHOOTING..........................................................................................................................54

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Introduction
1.1 Presentation
This user manual is dedicated to the eir fibre box product. This equipment is a gateway which
gives users broadband Internet access from their computer, tablet, smartphone or
game console by various Ethernet or Wi-Fi (IEEE 802.11n or 802.11ac) interfaces via an
ADSL/ADSL2/ ADSL2+/VDSL2 and FTTH networks.

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2. Description and hardware
installation
2.1 Description
The following figure gives an overview of an eir fibre box.
Figure 2.1 - Overview of the eir fibre box

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2.1.1 Connectors and buttons
Rear View
Side view
Marking
Meaning
WiFi
(button)
Press 3secondsto turn WiFi on/off
WPS
(button)
Press to activate WPS pairing mode
Press this button to switch the gateway on/off.

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Reset
Long press (more than 10 seconds) resets the gateway to the factory configuration.
Note: The long press deletes the entire personalized configuration of the gateway:
password, configuration, etc.
DSL
RJ11 connector used to connect to an ADSL2+ or VDSL2 line (WAN interface).
Phone
RJ11 connector to connect a phone
USB
"Master" USB type A female connector (USB Interface) used for "File Sharing"
Eth x
(1 to 4)
RJ45 connectors (10/100/1000BASE-T Ethernet Interface).
These connectors are identified by the yellow color.
They are used to connect to a computer or a television set (via a TV/Video Decoder).
WAN Eth
FTTH WAN dedicated port.
Power
Miniature jack fixed connector. This connector enables the gateway to be supplied
with direct current from a power supply unit (PSU).
2.1.2 LEDs
The following table describes the meaning of the LEDs on the front and back panel of the gateway:
item
Icon
Text
Spec
Colour
1- Power
Power
Solid green: Device is powered on and has booted up
successfully
Off: Power off
Blinking red: Device is booting
Solid Red: Device failed to power up properly
Green /
Red

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2- Sync
Sync
Solid green: DSL line is synchronised, or a WAN ETH cable
is connected to the WAN port and the link is active
Blinking slowing: Trying to detect DSL carried
Blinking fast: Detected DSL carrier and trying to
synchronise
Off: No Broadband connection is plugged in or power is off
Green
3-
Internet
Internet
Solid green: IP address is received on Data WAN Internet
interface.
Off: No Data WAN Internet service
Green
4- Wi-Fi
Wi-Fi
Solid green: WiFi is turned on
Off: WiFi is off
Blinking green (slow): WPS is triggered and WPS pairing
slot is open
Blinking green (fast): during 2 secs when the pairing is
successful
Green
5- VOIP
Phone
Solid green: VoIP account is registered
Off: VOIP service is off
Green
3. Information / Configuration
3.1 Accessing the setting screen
The configuration of the gateway can be performed using an Ethernet connection (Eth1 to Eth4) or via the
Wifi connection depending on the device used (computer, tablet...).
Your gateway is then configured using a simple Web browser (e.g. Internet Explorer).
The gateway's DHCP server function is activated by default with an address range
defined as indicated in subsection.3.3.2.
To access the user interface, proceed as follows:
1. Open a web browser and enter the address: http://192.168.1.254
2. In the login screen that appears, enter your password.
By default, the password is indicated on the label of the product (same as the Wi-Fi password)
Note

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The equipment's IP address (192.168.1.254) appears in the header bar.
3. Click on LOGIN to validate.
Note

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4. The welcome screen of the gateway appears.
Mark
Description
1
To log out of the web interface.
1
2
3

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2
Here you will find the devices that are connected to your eir fibre box. By clicking
on the device icons, you can access the configuration menu for each.
• Ethernet displays the LAN devices connected to your eir fibre box.
For more information, consult the Section Ethernet service (see
Sub-section 3.6).
• Wi-Fi x GHz displays the wireless devices connected to your eir fibre box.
For more information, consult the Section Wi-Fi service (see Sub-section
Error! Reference source not found.)
• Voice Ports displays information about your phone lines. For more
information, consult the Section Voice Ports (see Sub-section 3.11)
• USB displays the USB memory devices connected to your eir fibre box. For
more information, consult the Section USB service (see Sub-section 8).
Note: This item only appears when one USB memory device is connected.
• Parental Control is used to create and manage access time and Url restrictions
for LAN devices which are connected to the gateway (see sub-section 3.10)
Mark
Description
3
Here you will find the parameters to control and configure your eir fibre box.
• The menu Modem config allows you to configure general settings. For more
information, consult the Section Device configuration (see Sub-section Error!
Reference source not found.).
• The menu Access Control allows you to configure the security settings. For
more information, consult the Section Access Control (see Sub-section Error!
Reference source not found.).
• The menu Internet Connectivity allows you to configure the Internet
connection settings. For more information, consult the Section Internet
Connection (see Sub-section Error! Reference source not found.).
The help button appears in the configuration menus.
To activate the contextual help, click on the field/item for which you want
information, and the help button will appear.
3.2 Recommendations
The meaning of the main buttons most commonly present in all the configuration windows is provided in the
table below.
Button
Description
Click on this button to add a new window to fill in the fields used to add an object.
Click on this button to close the active window and return to the main screen.
Click on this button to display a new window to modify the fields that can be
accessed for a previously selected object.

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Click on this button to remove a selected object from a list.
Click on this button to save the entry in the gateway's non-volatile (flash) memory.
Note: This value will be taken into account immediately without you having to
restart your gateway.
Basic principles
1. To make this guide easier to read and understand, it does not state that each time you enter
information into a screen you must click on Apply (except, of course, if this is necessary).
2. When you select a section, the screen for the first menu in the section is displayed. In the same way,
when you select a menu, the screen for the first sub-menu is displayed.
3. All the fields in the different screens are explained in a table.

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3.3 Modem Config
The device settings are accessible from the welcome screen by clicking on Modem Config. This section
contains the following menus:
• Device info (see subsection 3.3.1)
• LAN IPv4 (see subsection 3.3.2)
• DynDNS (see subsection 3.3.3)
• Route(see subsection 3.3.4)
• Media (see subsection 3.3.5)
• Maintenance (see subsection 3.3.6)
3.3.1 Device Info
3.3.1.1 General
Object: This menu lets you display basic information about your gateway.
• In the Device Info menu, select General.
The following screen opens:

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3.3.1.2 Statistics
Object: This menu is used to display all the gateway's statistics.
This menu contains information about:
• LAN
• WAN
• Ethernet
3.3.1.3 DHCP Leases
Object: This menu is used to display all the computers which obtained an IP address from the gateway's
DHCP server.
• In the Device Info menu, select DHCP Leases.
The following screen opens:

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3.3.1.4 ARP
Object: This menu is used to display all the information concerning address resolution (ARP: Address
Resolution Protocol). This shows the physical address of a computer's network card,
corresponding to an IP address.
• In the Device Info menu, select ARP.
The following screen opens:
3.3.2 LAN IPv4
Object: The LAN IPv4 menu of your Internet box allows to attribute an IP address to each device
connected to your local network.
• In the Gateway Settings menu, select LAN IPv4.
The following screen opens:

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Field
Action
Default value
Hostname
Name assign to your Gateway.
mygateway
IP Address
Enter the address of your local network.
192.168.1.254
Subnet Mask
Enter your network's subnet mask.
255.255.255.0
Enable
Press the button ON/OFF to activate or deactivate your
gateway's DHCP server.
Note: When ON, you must configure your computer as DHCP
client and DNS client (or enter the primary and
secondary DNS server addresses).
Note: When OFF, you must configure your computer with the
parameters appropriate to your local network (Fixed IP
address, subnet mask and default gateway) as well as
enter the primary and secondary DNS server
addresses.
ON
IPv4 Pool Start
Enter the first address attributed by your gateway's DHCP
server.
192.168.1.1
IPv4 Pool End
Enter the last address attributed by your gateway's DHCP
server.
192.168.1.254
Restore Default
DHCP Configuration
Click on the Restore button to go back to default parameters

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Add Reserved
Address
Enter if required the list of static IP Lease.
-
3.3.3 DynDNS
Object: Enables a web surfer to access your gateway (having no fixed IP address but only a DNS entry)
through a dynamic DNS provider such as, for example, dyndns.org.
• In the Gateway Settings menu, select DynDNS.
The following screen opens:
Field
Action
Enable
Press the button ON/OFF to activate or deactivate the Dynamic DNS
service.
Status
Display the status of the function DynDNS.
Provider
Select from the relevant drop-down list:
• DynDNS
• DuckDNS
• NoIP
• Changeip.com
• Custom
Username
Enter the account name supplied to you by the dynamic DNS provider.
Password
Enter the account password provided to you by the dynamic DNS
provider.
Hostname
Enter the name (for example butterfly) that you want to assign to your
Gateway.
This is the name provided to you by your dynamic DNS provider (see Note).

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If you enter the name "butterfly", the dynamic DNS provider (dyndns.org for
example) incorporates this name in the domain name (butterfly.dyndns.org). The
web surfer who wants to access your Gateway receives from the dynamic DNS
providerthedynamicIPaddress(transcriptionof thedomainname)of yourGateway
supplied by your Internet service provider.
3.3.4 Route
Object: The Route menu is used to force a specific route to be used
• In the Gateway Settings menu, select Route.
The following screen opens:
Field
Action
Default value
Desination IP Address /
Prefix length
Enter the IP address of the remote network, sub-net
or host, and its prefix length or netmask
Interface
Select the route you want to use
LAN/ Data
Gateway IP Address
Enter the Gateway IP address leading to the remote
network, sub-net or host
Metric
Allows you to assign route priority : lower values
routes will be preferred over higher value routes
AUTO
Origin
Static
• Click on “+”button to add route
Note

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3.3.5 Media
Object: This menu lets you configure the shared services (DLNA and SAMBA) of your gateway.
• In the Gateway Settings menu, select Media.
DLNAsettings
UseDLNAforsharingmultimediacontentfromUSBmassstoragedevicewith allconnecteddevices on your
local network.
Field
Action
Default
value
DLNA
The ON/OFF button allows activating or deactivating the
DLNA service on your gateway.
ON
Settings
Display/hide the advanced settings of the DLNA server.
Name
Name of the media server.
Aggregation
The ON/OFF button allows activating or deactivating the
UPnPprotocol.
ON
UPnPMediaServer Port
Port number of the UPnP server.
9000