SAGEMCOM F@ST 3896 SUM User manual

Sagemcom F@ST 3896 SUM
Quick Setup Guide
Next Generation High Speed DOCSIS3.1 residential gateway

PACKAGE CONTENTS
The package contains the following items:
•F@ST 3896 SUM residential gateway
•Power adapter
•Safety and regulatory information sheet
•This guide
INSTALLING THE PRODUCT
Connecting your F@ST 3896 SUM to your
service provider’s network
1. Connect one end of the coaxial cable
(not included) to a cable outlet
2. Connect the other end of the coaxial cable
to the cable port of the F@ST 3896 SUM
Powering on the F@ST 3896 SUM
1. After connecting the coaxial cable, plug the DC connector of the provided power supply
adapter into the F@ST 3896 SUM DC input port
2. Plug the power supply adapter into a nearby available AC power outlet
3. Check that the power LED is ON
4. After a few minutes, the DS, US and Online LED will turn on sequentially
5. Once the Online LED is solid green, your F@ST 3896 SUM residential gateway is connected
to the service provider’s network
Note: depending on network conditions, it may take several minutes for the home gateway
to come online. If the DS and US LEDs start blinking simultaneously, your F@ST 3896 SUM is
undergoing firmware upgrade. Do not power off the unit or unplug any cable until the
upgrade is complete.
Connecting the F@ST 3896 SUM to your local area network (LAN)
1. Using an Ethernet cable (not included), connect one end to the LAN port of the F@ST 3896 SUM.
2. Connect the other end of the cable to an available RJ45 connector on your computer.
3. Check that the LAN LED of the F@ST 3896 SUM turns on. It may blink; this is normal and indicates
network activity.
4. Check that the computer connected to the LAN port is assigned an IP address by the
gateway and can reach the internet. You may have to check the device configuration to ensure
that DHCP is enabled.
Coaxial cable connection
Power connection

LED State Description
Power
On DC power present
Off No DC power
Downstream
Off No DOCSIS connection
Amber DOCSIS 3.0 up
Green DOCSIS 3.1 up
Upstream
On No DOCSIS connection
Amber DOCSIS 3.0 up
Green DOCSIS 3.1 up
Online
On Internet connection available
Off Internet connection unavailable
WLAN 2.4 GHz
On 2.4 GHz radio active
Off 2.4 GHz radio disabled
WLAN 5 GHz
On 5 GHz radio active
Off 5 GHz radio disabled
WPS
On WPS active
Off WPS not active
TEL 1
On Enabled and phone connected
Off Line disabled or no phone connected
TEL 2
On Enabled and phone connected
Off Line disabled or no phone connected
LAN
On Link up on LAN interface
Off Link down on LAN interface
MOCA
On MoCA interface is active
Off MoCA interface is disabled
Resetting the F@ST 3896 SUM
Your residential gateway is equipped with a reset
button reachable with a paper clip or the tip of a pen.
To restart the device, press the reset button for less
than 2 seconds.
To restore the device to factory configuration, press the
reset button for 5 seconds or longer before releasing.
The residential gateway will then restart and perform
the initialization sequence. Note that the unit may
take several minutes to become online after a factory
reset is performed.
FRONT PANEL LED DESCRIPTION
Reset
button
Ethernet cable
Cat-5e or better

Sagemcom Broadband SAS
250, route de l’Empereur
92848 Rueil-Malmaison Cedex
www.sagemcom.com All rights reserved. The information and specifications included are subject to change without prior notice. Sagemcom Broadband tries to ensure that all information in this document is correct, but does not accept liability for error or omission. Non contractual document. All trademarks are registered by their respective owners. 07/2022