SAGEMCOM F@ST 5355 User manual

SAGEMCOM F@ST 5355 GATEWAY
Disclaimer
This is not an official document. I am not employed by Telstra nor am I an IT person. I wrote this
document because setting up my gateway was a hassle due to the lack of a manual or any set up
information on Testra’s Web Site. I don’t guarantee the accuracy of it content. What worked for me might
not work for you.
Table of Contents
Lights and Buttons
Login
Change ateway’s Login Password
Telstra’ s _Internet User Name and Password
Parental_Control
Connecting Wi-Fi devices
Address Reservation (Static LAN I P Address)
Port Forwarding
Backup and R estore S ettings
Reset ateway
Turn WI-FI OFF or ON
Bridge Mode
Dynamic DNS
Pair a DECT handset
R emote W EB Access
Wi-Fi MAC Filtering
DNS
Change Wi-Fi SSID and Password
Third Party VDSL Modem /Router
DLNA Server and Mass Storage
D evice Information (FTTN or ADSL connection Link Speed and Max
Speed)
Statistics (Place to look to find what’s causing problems)
C hange IP Address of ateway
Specifications
Known Limitations and Bugs
C hanging IP Address Range Bug Work Around.
NB: Document needs to be downloaded for internal links to work.
Version 2.4 Last updated 01/03/2017

Lights and Buttons:
1. Phone
Off: Phone line not registered
reen: Phone line registered.
Blue: Phone in use.
Red: Fault (Reboot gateway)
2. On Line
Blue: Trying to connect to Telstra ateway
reen: Connected to Telstra ateway.
NB: (See changing Telstra User Name and Password)
3. Link
Blue: ateway trying to sync with DSLAM (ADSL) or
Node (FTTN).
reen: ADSL or VDSL link synchronised. (Working)
Off: ADSL and FTTN connections indicates ateway can’t
communicate with DSLAM / Node. (Check connection
from ateway to Telephone Wall Socket).
FTTP or Cable, WAN port not connected.
4. Wi-Fi
Off: All Wi-Fi Bands turned off.
reen: Wi-Fi Band that aren’t disabled in UI are turned
on. (Could be Green but no Wi-Fi due to Wi_Fi disabled
in GU )
Press for 5 seconds to turn all Wi-Fi Bands Off.
Press again to turn all Wi-Fi Bands On that had not been
previously turned Off using UI.
5. Pair
Off: No DECT handset paired to ateway.
reen: DECT handset paired to ateway
To pair a handset or connect to a WPS enabled Wi-Fi
device press for 5 seconds. The light will blink Blue for 2
minutes. During this time the gateway can be paired with a
handset or connect to a WPS enabled Wi-Fi device.
6. Power
Off: ateway powered Off
reen: ateway powered On.
Press to toggle between Off and On.
7. Reset
Use a paper clip and press for 5 seconds to reset ateway

Login
Open a browser and type 10.0.0.13 8 into the address bar and press enter. The default password is admin
Change Gateways Login Password
Once logged in the first thing I do is change the password to something easy to remember.If the password
is forgotten the modem will have to be reset resulting in the loss of all settings.
Click on User Settings

Telstra’s nternet User Name and Password
If Link Light is green and the On Line light doesn’t turn green these are the first settings I would check.
Click on Broadband
The User Name is the one provided by Telstra for the internet connection. Example
[email protected]. It probably is but might not be the same as your Telstra My Account User Name
and Password.
For ADSL connections PPP Enabled should be On.

Parental Control
Click on Parental Control
The internet and access control tab is where you can set the times a device can access the internet.
In the Select drop down list every device ever connected to the gateway is listed by its MAC address.
Note devices that can be connected by either Wi-Fi or Ethernet will have two different MAC addresses.
The same settings will need to be set for both MAC addresses.
The example shows two devices that have been set to only have access to the internet between 8.00am
and 8.30pm.
Click on apply once you have finished setting up the access times.

The URL filter tab is where access to malicious sites can be blocked for all devices. The example above
blocks access to google.
Click on the Add Address to add a site. Enter its URL
If there are more sites to be blocked Click Add Address and enter its URL.
Repeat for all the sites to be blocked.
Click on Apply when all sites to be blocked have been entered.
Connecting Wi-Fi Devices.
1. Using WPS
Press and hold the Pair button on the front of the gateway until it starts flashing blue. Follow the
instructions supplied with the Wi-Fi device.
Note WPS needs to be turned on in UI (See Change Wi-Fi SSID and Password)
2. Manually using SSID and Network Key.
There is a label with the SSID and Network key located on the bottom of the gateway. The Base
cover has to be removed to access the label.
The SSID and Network key are also displayed on the home page of the gateway.
Follow the Wi-Fi device’s instructions for manually connecting to a Wi-Fi network.

Address Reservation.
There are two ways to set up address reservation.
The easy way is to click on the device on the home page and then click on Reserve Address. This doesn’t
always work and when it doesn’t any further attempt to change address reservation results in an error
message. It even stuffs up the hard method of address reservation. To remove the error the gateway must
be powered of and then powered back on. A reboot does not fix the problem.
The hard way is to click on Advanced.
Click on gateway settings
Click on DHCP

Click on Add Reserved Address.
Click on Add MAC Address. The drop down list contains the MAC addresses of every device that was
ever connected to the gateway.
Select the device that needs a fixed address.
If the device is currently connected the IPv4 Address will automatically be filled in. Suggest you change
the address to something over 50 (10.0.0.51) to prevent reserved address being taken by another device.
Click on apply.
Note
1. If you changed the IPv4 Address you will have to disconnect and reconnect the device for the
changes to take effect.
2. The maximum number of reservations is 15
3. If the device with a reserved address is not connect another device can use its IP address so don’t
use IP addresses near bottom of DHCP IP range.

Port Forwarding
For port forwarding to work you need a fixed IP LAN address. (See Address Res e rvation for how to do
this)
There are two ways to set up Port Forwarding. I will describe the easy way.
Click Home.
On the centre left of the page are a list of connected devices.
Click on the device you wish to port forward.
Click on Port Forwarding
Click on Add Rule

Enter a descriptive name.
If you wish to forward a non standard port select Other as the service. If you select a predefined services
from the drop down list the Protocol, External and Internal ports are pre filled.
If you select Other
• the Protocol defaults to TCP. TCP protocol should work for most devices. Don’t change it unless
your application or device documentation tells you to use another protocol.
•Check the device or the devices application settings for the correct internal port number to use.
•Use the same External port number as the Internal port number. Only use different port numbers if
the same Internal port number is used on more than one application or device.
Leave the external host as any unless you want to restrict remote access to one external site.
The internal host is pre filled.
Click on Add.
Your port forwarding rule will be added to the list.
1. Note. This gateway does not support NAT Loop back so devices connected to the gateway can not
connect to port forwarded devices using the external address plus external port number.
The port forwarding tool at http://www.yougetsignal.com/tools/open-ports/ can be used to check if the
port is open.

Back up and Restore
Click on Advanced.
Click on ateway Settings.
Click on Maintenance.
Click on Back up and Restore.
To Backup Modems Configuration click on Backup Configuration.

File named device.cfg will be saved to the default download folder.
To restore a previous back click on Choose File
Browse to a the backup file its default name is device.cfg and in will normally be found in the download
folder.
Click on Open
Click on Restore Configuration.
Click on yes. The gateway will load the configuration and then reboot.

Reset Gateway.
There are two methods for resetting the gateway.
1. Using a paper clip press for several seconds the gateway’s reset button located below the power
button.
2. Log into the gateway, go to Advanced/ ateway Settings/Maintenance/Resets and click on reset.
Turn Wi-Fi OFF or ON.
There are two methods
1. Wi-Fi Switch front of gateway
To turn Wi-Fi of press and hold the Wi-Fi switch located on the front panel until the green Wi-Fi
light goes off. It will blink for about 1second when Wi-Fi has been turned Off
To turn Wi-Fi back on pressing the Wi-Fi button the light turns green.
f Wi-Fi is turned off in GU the Wi-Fi light being green does not indicate Wi-Fi is on
2. UI interface.
Connect to ateway via a LAN port.
Log into the gateway and click on Wi-Fi
The 2.4 hz band is preselected.
Click on the Enable switch to toggle it to Off or On
Click on apply
Repeat the procedure for 5 hz, uest_2.4 hz and uest_5 hzClick

Bridge Mode.
In bridge mode the phone doesn’t work and you can’t log into the modem. A factory reset is require to
disable bridge mode resulting in loss of all settings.
Log into the gateway.
Click on Advanced
Click on ateway
Click on Bridge Mode
Click on the Enable switch to toggle it to on.
Click on apply,
A warning message will pop up. Click on Yes.
The ateway will reboot in bridge mode. The phone light will be off and the online light will be blue.
It is possible to log into ateway in Bridge Mode using these instructions here.
http://www.dd-wrt.com/wiki/index.php/Access_To_Modem_Configuration
I have never tried this myself.
Dynamic DNS
There are two locations for setting up Dynamic DNS.
1. Services/Dynamic DNS
2. Advanced/ ateway Settings/DynDNS
I will use the second location because it gives an indication when the service is working.
Click on the Enable switch to toggle it on.
Select your provider from the drop down box.
Enter the DDNS Username.
Enter the password.

Enter the DDNS URL without the http://
Click on Apply.
After a few seconds the Status should change to Enabled.
Pair a DECT Handset
Press the Pair button on the front panel between the Power and Wi-Fi buttons until it starts flashing.
While its flashing the gateway is ready to pair with the handset.
Follow the handset’s documentation for pairing the handset.
When the handset is paired the Pair light will turn green,
To unpair a handset log into the gateway.

Click on the Handset, it is displayed on the right hand side of the screen.
Click on unpair
The handset is unpaired.
Remote Web Access.
To turn Remote Web Access on log into the gateway and go to Services/Remote Access
Click on the Enabled switch to toggle it on.
Leave Mode on Permanent.
If you wish to enter your own password click on the Use Random Password to Toggle it Off and type in
the password.
To generate a random password leave the switch on and click on the crossover arrows to the right of the
password. The generated password will be displayed.

Click on Apply.
If you had switched Use Random Password Off it toggles back on but don’t worry your password will be
saved.
Take note of the URL including the port number. This is the URL used to access the Modem remotely.
NB 1 Can only access ateways UI, can not access media connected to USB ports.
2. Remote access cannot be checked from devices connect to the LAN due to gateway not
supporting NAT Loop Back.
Wi-Fi MAC Filtering
Log into gateway and click on advanced mode.
Click on the Wi-Fi network that requires filtering.
Click on MAC Filter.
By default MAC Filtering Mode is set to Allow All. Any Wi-Fi device will be able to connect.
Deny Mode will allow device to connect unless it is in the Wi-Fi Control list
Allow Mode will block all devices apart from those in the Wi-Fi Control list.
NB Using filter will disable WPS

DNS
To change DNS go to Advanced / ateway Settings / DNS
Enter Primary DNS Server address and a optional Secondary DNS Server address and click apply.
Any connected devices will have to be reconnected for changes to take effect.
Change Wi-Fi SS D and Password.
In Basic Mode click on Wi-Fi
Select Wi-Fi Band you wish to change
Enter new SSID and Password and click Apply.
Note: If you use your old ateways SSID and Password you don’t need to reconfigure Wi-Fi settings on
Wi-Fi devices that could connect to the old ateway.

Third Party VDSL Modem Router
Connect as per diagram.
No special settings required in F@st 5355 ateway.
Turn Wi-Fi Off on F@st 5355 ateway
In third party gateway set connection type as DSL and no login ID or password required (IPOE).
Used same DHCP address range as F@st 5355 ateway but different ateway IP address
Might need to port forwarding BOTH TCP/UDP ports 5060/5061 to F@st 5355 ateway
Using this configuration was still able to make and receive calls,
DLNA Server and USB Mass Storage.
The ateway acts as DLNA server for media files on drives connected to USB ports. I have found the
folder containing the media files needs to be in the root directory or sub root directory of the gateway
To turn DLNA on or of o to Content Sharing
To view the shared files go to Advanced / My Media Player

Mass Storage
To connect to drives connected to the USB ports open file explorer and type \\10.0.0.138 (IP address of
gateway) into address bar and press enter.
To enable connection of drives set Network to Private and go to
Control Panel\All Control Panel Items\Network and Sharing Centre\Advanced sharing settings and
“Turn on Network Discovery” and “Turn on File and Printer Sharing”