
REMARK
Every smartphone has its own setting and way to link Bluetooth®,
so, in order to know how to link them with this sensor, you should
check your smartphone user’s manual.
1. Not being paired with Bluetooth® or ANT+
- Shut down smartphone’s Bluetooth and then turn it on again.
- Check if your device is compatible with ANT+ in case of wanting
to use this kind of connection. In the contrary case, you should
use Bluetooth®.
- Mind you have GPS on in case of owning an Android
smartphone.
- Move the pedals during 10 seconds to try to “wake up” the
sensor. If the sensor is correctly assembled at the machine, it will
produce a slight light in the bottom zone from the BION logo.
- Extract the battery and wait 10 seconds before of reinstall it.
- Mind that you are using the correct sensor’s wireless ID.
- Sensor’s synchronization should be set inside the tness APP
and not at your smartphone’s settings.
- If your sensor was connected by another user, please, turn o
that Bluetooth® or ANT+ connection and keep it 10 meters away
from another similar devices. After that, reboot the tness APP
and your Bluetooth® or ANT+ connection and try to connect it
again with your device.
- Remove the device from the APP’s history and try to
synchronize it again.
- Try to walk away from electric lines or another electromagnetic
sources.
2. No Cadence /Speed data (or “ZERO”) at the screen.
- Make sure the Bluetooth® or ANT+ (and GPS in Android
smartphones) are on.
- Check again if the sensor is properly setted in the machine.
- In the case it is, you could check any of the 1st point options.
3. Bluetooth® or ANT+ has not signal or are unable to be
connected.
- Sometimes some high or strong frequency interferences could
appear if the sensor is next to a high-voltage tower, trac light,
adaptor, railway, light rail, cable car, wireless communication
products, engines radar station, air station, wireless base station,
laptop and another electronic appliances at home. When you are
away from those areas, the correct data should display again.
- In the case the sensor is not detected and/or it would not be
working correctly, it is recommended to turn the smartphone’s
Bluetooth®/ANT+ & GPS o and on, reboot it or change the
sensor’s battery for a new one.
- Bluetooth®/ANT+ are only able to connect with a single device
at the same time. Make sure your device’s Bluetooth®/ANT+ and
the sensor are not already connected to another device.
TROUBLE SHOOTING
- If the sensor has been paired from your smartphone’s
Bluetooth®/ANT+ setting instead of your APP
Bluetooth®/ANT+’s setting, reboot the smartphone’s
Bluetooth®/ANT+ and try to link it from the Bluetooth®/ANT+
APP’s settings.
- The sensor is not able to work if smartphone’s
Bluetooth®/ANT+ is already busy.
4. Wrong measure.
- Dead battery / magnetic interferences.
- Wrong weel diameter setting at the APP.
WARNING
1. Do not use chemicals to clean the sensor.
2. Periodically check that the sensor and magnet are correctly
setted.
3. Do not unassembly the sensor.
4. Any kind of change at the sensor that has not been directly
approved by the manufacturer could avoid the user to use this
equipment.
5. The product complies with the CE directives from its
manufacturer:
MI-48500-EN (2021.02.03)