Saltillo TouchChat Express User manual
TouchChat Express User’s Guide 2
Acknowledgements
Copyright/Trademark Information
© 2015-2016 Saltillo Corporation. All rights reserved.
TouchChat is a trademark of Saltillo Corporation.
Apple, the Apple logo, AirDrop, AirPlay, FaceTime, Guided Access, iBooks, iPad, iPad Air, iPod, iPod touch, iSight, iTunes, Lightning, Mac, Safari, and Siri are
registered trademarks of Apple Inc.
iPad mini and Touch ID are trademarks of Apple Inc.
iCloud and iTunes Store are service marks of Apple Inc.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries.
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
Symbol Stix is copyright of News2You.
WordPower is a trademark of Inman Innovations, Inc.
10144en Version 1.5 ∙ 07/25/2016
Electronic Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
Warning! Changes or modifications to this product which are not authorized by Saltillo Corporation could exceed FCC limits and negate your authority to use this
product.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. You can determine whether this product is causing interference in your radio or television by turning this
product off. If the interference stops, it was probably caused by this product or one of its accessories. You can attempt to correct the interference by using one or
more of the following measures:
•Turn the television or radio antenna until the interference stops.
•Move this product to one side or the other of the television or radio.
•Move this product farther away from the television or radio.
•Plug this product into an outlet that is on a different circuit from the television or radio; that is, this product should be controlled by different circuit
breakers/fuses from the television or radio.
•If necessary, contact a Saltillo Corporation service technician for assistance.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respect
toutes les exigences du Règlement sur le matériel brouiller du Canada.
TouchChat Express User’s Guide 3
Warnings
This device is not intended to be an emergency call device or sole communication aid.
When operating this device in a medical environment, do not use with any product that is not medically approved. Follow all rules for appropriate wireless device use.
Do not use this device close to sources of RF radiation or you may encounter interference. Move away, if possible, from the source of the interference.
Any mounts used should be fitted by a qualified person. Failure to install the mounting system according to the manufacturer's instructions may result in an injury
to the user.
Analysis of positioning by a qualified person is required to prevent repetitive stress injuries to the user.
Cords and straps are potential entanglement/strangulation hazards. Please consider this prior to placing these items with device users.
Small parts could present a choking or other hazard
Do not use the device if the screen is cracked or broken.
Saltillo Corporation assumes no responsibility for any loss or claims by third parties which may arise through the use of this product.
Saltillo Corporation assumes no responsibility for any damage or loss caused by the deletion of data as a result of malfunction repairs or battery replacement. Be
sure to back up all important data on other media (computer) to protect against its loss.
Implantable Medical Devices
A minimum separation of six (6) inches should be maintained between a handheld wireless mobile device and an implantable medical device, such as a pacemaker
or implantable cardioverter defibrillator, to avoid potential interference with the device.
Persons who have such devices:
•Should ALWAYS keep the mobile device more than six (6) inches from their implantable medical device when the mobile device is turned ON;
•Should not carry the mobile device in a breast pocket;
•Should turn the mobile device OFF immediately if there is any reason to suspect that interference is taking place
•Should read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your wireless mobile
device with an implantable medical device, consult your health care provider.
TouchChat Express User’s Guide 4
Contents
Introduction........................................................................................................................................................... 9
Finding Additional Information on Using Your iPad ..................................................................................................9
Identifying TouchChat Express Features .................................................................................................................10
Charging the Device and Amplifier....................................................................................................................... 11
Turning the iPad On and Off or Putting It to Sleep............................................................................................... 13
Turning the iPad On and Off....................................................................................................................................13
Locking the iPad and Putting It to Sleep..................................................................................................................13
Turning the Amplifier On and Off......................................................................................................................... 14
Adjusting the Volume and Muting Sounds........................................................................................................... 15
Using the Volume Buttons.......................................................................................................................................15
Using the Side Switch ..............................................................................................................................................15
Using the Home Button ....................................................................................................................................... 16
Using the Home Screen........................................................................................................................................ 16
Using the Touch Screen........................................................................................................................................ 17
Adjusting Screen Brightness................................................................................................................................. 17
Identifying iPad Status Icons................................................................................................................................ 18
Using Control Center............................................................................................................................................ 19
Syncing with iTunes ............................................................................................................................................. 20
Backing up and Restoring Information................................................................................................................. 21
Backing up the iPad .................................................................................................................................................21
Restoring the iPad ...................................................................................................................................................21
Updating the iOS Software on Your iPad ............................................................................................................. 21
Organizing Apps and Changing Wallpaper ........................................................................................................... 22
Setting the Date and Time ................................................................................................................................... 23
Using Accessibility Features................................................................................................................................. 23
Turning on Accessibility Features............................................................................................................................23
Setting up an Accessibility Shortcut ........................................................................................................................23
Setting up and Using Guided Access .................................................................................................................... 24
Turning Guided Access On.......................................................................................................................................24
Configuring Guided Access Settings ........................................................................................................................24
Setting up and Starting a Guided Access Session ....................................................................................................25
Ending a Guided Access Session..............................................................................................................................25
Using the TouchChat App..................................................................................................................................... 26
Opening TouchChat.................................................................................................................................................26
Closing TouchChat...................................................................................................................................................26
Finding the TouchChat Version ...............................................................................................................................26
Working with TouchChat Menus.............................................................................................................................26
Working with Vocabulary Files................................................................................................................................27
English Vocabulary Files......................................................................................................................................27
Spanish Vocabulary Files.....................................................................................................................................30
Downloading or Purchasing Additional Vocabulary Files ...................................................................................31
TouchChat Express User’s Guide 5
Loading a Vocabulary File ...................................................................................................................................31
Customizing a Vocabulary File ............................................................................................................................31
Copying a Vocabulary File...................................................................................................................................31
Creating a New Blank Vocabulary File ................................................................................................................32
Deleting a Vocabulary File ..................................................................................................................................32
Turning Edit Mode On.........................................................................................................................................33
Using Chat Editor with TouchChat ..........................................................................................................................33
Downloading and Installing Chat Editor .............................................................................................................33
Configuring Chat Editor.......................................................................................................................................34
Enabling Speech in Chat Editor...........................................................................................................................34
Opening Chat Editor ...........................................................................................................................................34
Using Chat Editor to Create Instructional Materials...........................................................................................35
Working with Buttons .............................................................................................................................................36
Modifying Text ....................................................................................................................................................36
Inserting Special Characters................................................................................................................................36
Adding a Symbol from the SymbolStix Library....................................................................................................36
Adding a Picture from the Image Library............................................................................................................37
Using the Camera to Take a Picture for Your Button..........................................................................................37
Creating a Camera Button ..................................................................................................................................38
Resizing a Button ................................................................................................................................................38
Changing a Button Style......................................................................................................................................39
Changing a Button Action ...................................................................................................................................39
Removing or Changing the Order of an Action...................................................................................................39
Creating a Button to Link to a Page ....................................................................................................................39
Storing Text on a Button.....................................................................................................................................40
Rearranging Buttons using Drag and Drop .........................................................................................................41
Creating a Volume Control Button .....................................................................................................................41
Creating a Battery Status Button ........................................................................................................................41
Copying and Pasting a Button Style....................................................................................................................42
Copying and Pasting an Entire Button ................................................................................................................43
Hiding a Button...................................................................................................................................................43
Hiding or Showing Multiple Buttons at Once .....................................................................................................44
Changing Button Timing .....................................................................................................................................44
Working with Pages.................................................................................................................................................45
Renaming a Page ................................................................................................................................................45
Duplicating a Page ..............................................................................................................................................45
Loading Another Page.........................................................................................................................................46
Creating a New Page...........................................................................................................................................46
Choosing a New Keyboard..................................................................................................................................47
Copying a Page from a Different Vocabulary File ...............................................................................................47
Adding a Gesture to a Page ................................................................................................................................48
Creating a Template Page...................................................................................................................................48
Using a Template to Create a Page.....................................................................................................................49
TouchChat Express User’s Guide 6
Editing an Abbreviation Expansion..........................................................................................................................49
Editing Pronunciations ............................................................................................................................................49
Adding Acapela Vocal Smileys.................................................................................................................................50
Adding a Sound...................................................................................................................................................50
Adding an Exclamation .......................................................................................................................................50
Finding a Vocal Smiley ........................................................................................................................................50
Example: Add a Smiley Face and Laugh Sound to a Button................................................................................51
Creating a Visual Scene ...........................................................................................................................................52
Selecting a Background Image............................................................................................................................52
Setting up the Page.............................................................................................................................................52
Adding Buttons ...................................................................................................................................................53
Enlarging Text in the Speech Display Bar ................................................................................................................54
Changing Text Size or Number of Lines in the SDB.............................................................................................54
Expanding the SDB by Changing Screen Orientation..........................................................................................54
Creating a Tap Action..........................................................................................................................................54
Setting up Switch Scanning in TouchChat ...............................................................................................................55
Configuring Switches ..........................................................................................................................................56
Setting up Touchscreen Scanning.......................................................................................................................56
Selecting the Scan Pattern..................................................................................................................................56
Configuring Speech Display Bar (SDB) Scans ......................................................................................................56
Configuring Empty Cells Scans............................................................................................................................56
Setting Scan Timing.............................................................................................................................................57
Configuring Re-scans ..........................................................................................................................................57
Turning on Auto Restart .....................................................................................................................................57
Setting Auditory Scan..........................................................................................................................................57
Choosing a Voice.................................................................................................................................................57
Making an In-App Purchase.....................................................................................................................................58
Playing a Song from TouchChat...............................................................................................................................58
Using SocialChat ......................................................................................................................................................58
Blocking and Restoring Access to the Editing Menus..............................................................................................59
Changing TouchChat Settings..................................................................................................................................60
Navigation...........................................................................................................................................................60
Page Size .............................................................................................................................................................60
Editing .................................................................................................................................................................60
Speech ................................................................................................................................................................60
Speech Display Bar..............................................................................................................................................61
Expanded Speech Area .......................................................................................................................................61
Speak...................................................................................................................................................................61
Tilt .......................................................................................................................................................................62
Data Logging .......................................................................................................................................................62
Buttons ...............................................................................................................................................................62
Social Networking ...............................................................................................................................................62
TouchChat Express User’s Guide 7
Updating the TouchChat Application Software.......................................................................................................63
Backing up a Vocabulary File...................................................................................................................................64
Analyzing Language Development ....................................................................................................................... 65
Using the Realize Language Website.......................................................................................................................65
Turning on Data Logging from Your Device.............................................................................................................66
Creating a Privacy Password....................................................................................................................................66
Uploading Data for Analysis ....................................................................................................................................67
Clearing Usage Data ................................................................................................................................................67
Changing or Removing Your Privacy Password .......................................................................................................68
Transferring and Copying Vocabulary Files .......................................................................................................... 69
Copying Files To and From iShare ...........................................................................................................................69
Transferring a Vocabulary File from Chat Editor to the Device using iShare ...................................................................69
Copying a Vocabulary File from the Device to Chat Editor using iShare .................................................................70
Transferring a Vocabulary File from Chat Editor to the Device using iTunes...................................................................70
Copying a Vocabulary File from the Device to Chat Editor using iTunes.................................................................71
Transferring a Vocabulary File Using AirDrop .........................................................................................................72
Turning on AirDrop .............................................................................................................................................72
Sending the File in TouchChat using AirDrop .....................................................................................................72
Receiving the File using AirDrop .........................................................................................................................72
Using Airdrop with Contacts Only.......................................................................................................................72
Setting up and Using Switch Scanning.................................................................................................................. 73
Enabling Scanning....................................................................................................................................................73
Defining the Switches..............................................................................................................................................73
Setting the Scanning Style .......................................................................................................................................74
Auto Scanning.....................................................................................................................................................74
Manual Scanning ................................................................................................................................................74
Single Switch Step Scanning................................................................................................................................74
Additional Timing Options ..................................................................................................................................75
Configuring Additional Scan Settings ......................................................................................................................75
Using Keyboards .................................................................................................................................................. 77
Using On-screen Keyboards ....................................................................................................................................77
Using the Apple Wireless Keyboard ........................................................................................................................78
Using an External Keyboard with TouchChat ..........................................................................................................78
Entering and Modifying Text................................................................................................................................ 79
Typing Text ..............................................................................................................................................................79
Working with Predictive Text ..................................................................................................................................79
Correcting Misspelled Words ..................................................................................................................................79
Modifying Text ........................................................................................................................................................80
Using Shortcuts .......................................................................................................................................................80
Dictating Text ..........................................................................................................................................................81
Searching Apps .................................................................................................................................................... 82
Changing the iPad Language and Word Prediction Dictionaries ........................................................................... 83
Setting up Restrictions......................................................................................................................................... 83
TouchChat Express User’s Guide 8
Changing Device or Screen Orientation................................................................................................................ 84
Changing Device Orientation...................................................................................................................................84
Changing Screen Orientation ..................................................................................................................................85
Attaching a Strap ................................................................................................................................................. 86
Attaching or Removing a Stand............................................................................................................................ 87
Removing the Handle .......................................................................................................................................... 87
Replacing the Rubber Boot .................................................................................................................................. 88
Cleaning and Disinfecting..................................................................................................................................... 89
Routine Cleaning and Disinfecting ..........................................................................................................................89
Disinfecting TouchChat Express and Accessories for Multiple Users......................................................................90
Troubleshooting .................................................................................................................................................. 91
Warranty ............................................................................................................................................................. 92
TouchChat Express User’s Guide 9
Introduction
TouchChat™ Express is an iOS®-based product featuring a reusable, protective case with an iPad Air® or
iPad mini™. The rubber boot and plastic shell provide protection while the Bluetooth® amplifier delivers
high quality audio output. The handle provides optimal portability.
Finding Additional Information on Using Your iPad
This user’s guide covers iPad® basics. For detailed instructions on using all iPad features, refer to the
iPad User Guide, available from any of these sources.
Source How to Find
Safari® Open Safari, tap , and tap the iPad User Guide bookmark.
Hint: Add an icon for the iPad User Guide to the Home screen. Tap and then tap
Add to Home Screen.
iBooks® Open iBooks and search for iPad user in the iBooks Store.
Internet Go to http://help.apple.com/ipad.
TouchChat Express User’s Guide 10
Identifying TouchChat Express Features
Note: This user’s guide assumes that the TouchChat app was installed on the device when you received
it or that you installed the app yourself. The guide also assumes that the Bluetooth connection has been
set up.
Home button
FaceTime®HD Camera
Touch screen
Front View
Volume buttons
Handle
Power button
Amplifier
Rubber boot
Plastic shell
Headset jack
Side switch (iPad mini)
Speaker (iPad)
Lightning®connector
Speaker (iPad)
iSight®camera
Microphones (iPad mini)
Microphones (iPad Air)
Rear View
TouchChat Express User’s Guide 11
Charging the Device and Amplifier
You received a battery charger
with your TouchChat Express.
Connecting the Charger
One end of the charger plugs into a wall outlet—
a surge protector is recommended.
The other end has two connectors, allowing you to
charge the device and amplifier at the same time.
•One connector plugs into the amplifier.
•The other connector is a receptacle for the
USB cable that came with your device.
Using the Backup Charger
A backup charger came with your device. Use that charger only if necessary in an emergency. The
backup charger can only be used with the device. Do not use it to charge the amplifier.
To charge the device and amplifier:
We suggest charging both the device and the amplifier each night. The red light next to the amplifier’s
charger connection will be illuminated during charging and will remain illuminated when the amplifier is
fully charged.
1. Tap the device’s power switch to turn the display light off.
2. Plug the charger’s amplifier connector into the amplifier.
3. Plug one end of the USB cable that came with your device into the device and the other end into the
charger’s receptacle.
4. Plug the other end of the charger into a wall outlet or surge protector.
When the device and amplifier are fully charged:
1. Unplug the connectors from the device and amplifier.
2. Unplug the charger from the wall outlet or surge protector (optional).
3. Tap the device’s power switch to turn the display light on.
TouchChat Express User’s Guide 12
Checking Battery Status
To check the iPad’s battery level or charging status at any time, press the Home button. The current
battery status is displayed in the top right corner of the screen. The battery status indicator only shows
the battery level or charging status of the iPad, not the amplifier.
Conserving Battery Power
To extend battery life, you can dim the screen. Choose Settings > Display & Brightness and drag the slider.
Disposing of the Device or the Amplifier Battery
Device Disposal: Please dispose of your device in accordance with your local, state, and/or federal
electronic recycling laws.
Battery Disposal: If the battery in your amplifier needs to be replaced, dispose of the old battery in
accordance with your local, state, and/or country regulations.
TouchChat Express User’s Guide 13
Turning the iPad On and Off or Putting It to Sleep
The power button allows you to turn the iPad on and off or lock the iPad and put it to sleep.
Turning the iPad On and Off
To turn the iPad on, hold down the power button until the Apple® logo appears on the screen.
To turn the iPad off, hold down the power button for a few seconds until “slide to power off” appears on
the screen. Then drag the slide to power off text.
Locking the iPad and Putting It to Sleep
You can lock the iPad and put it to sleep when you are not using it. Locking the iPad turns off the display, and
turns off touch capability, and saves battery power. The iPad is still able to receive calls, text messages,
alarms, and notifications. You can also listen to music and adjust the volume.
To lock or unlock the iPad:
To lock the iPad, press the power button.
To unlock the iPad, press the Home button or the power button, then drag the slide to unlock text that
appears on the screen.
If you do not touch the screen for two minutes, the iPad will lock automatically. To change the auto-lock
time, choose Settings > General > Auto-Lock.
To add a passcode:
If you want to require a passcode to unlock the iPad, choose Settings > Touch ID & Passcode. Then use
the passcode options to set the passcode.
iPad Power button
TouchChat Express User’s Guide 14
Turning the Amplifier On and Off
The device and amplifier communicate using a Bluetooth connection. Typically, the amplifier should be
left on. During air travel and in some medical facilities the Bluetooth option is required to be turned off.
When the amplifier is off, speech is still present but comes from the device’s internal speaker.
Turning Bluetooth Off
1. Open the device’s Settings menu.
2. Turn Bluetooth off.
Turning Bluetooth On
1. Open the device’s Settings menu.
2. Turn Bluetooth on.
3. Choose the amplifier from the list of options under “Devices” to the right of “Bluetooth”. If more
than one amplifier is listed, check the label on the back of the unit to identify the correct amplifier.
4. Close the Settings menu.
5. The blue light on the edge of the amplifier should be solid blue.
Connecting Bluetooth to the TouchChat Software
1. Open the TouchChat app.
2. Open your vocabulary file and choose Menu > Settings.
3. Scroll down to the ChatWrap Connect section.
4. Choose Select ChatWrap and choose your ChatWrap number. You will find this on the TouchChat
Express serial number label.
Turning the Amplifier Off
Push and hold the button on the
edge of the amplifier until both
the red and blue lights come on.
When the red light goes out, let
go of the button.
Turning the Amplifier On
Push the button on the edge of
the amplifier for a second. The
blue light will flash to indicate
the amplifier is on.
Amplifier power button
TouchChat Express User’s Guide 15
Adjusting the Volume and Muting Sounds
Excessive volume or sound pressure level when using earphones or headphones can cause hearing loss over extended
periods of time.
Using the Volume Buttons
The iPad volume buttons are located on the edge of the device. Pressing one button increases the
volume and pressing the other lowers the volume.
The volume buttons fit into a slot in the TouchChat Express plastic shell. The rubber boot for some
models covers the two volume buttons with a single button. Press one side of the button to increase the
volume and press the other side of the button to decrease the volume. By pressing a side, you are
pressing the device button underneath.
To mute sound, press and hold the Volume Down button.
Note: You can also use either volume button to take a picture or record a video.
Using the Side Switch
Depending on your settings, the side switch allows you to mute sounds or lock orientation. Configure how the
switch behaves in the device’s Settings menu.
To configure the side switch to mute alerts, notifications, game audio, and sound effects, choose Settings >
General > Mute. Sliding the side switch toward the volume buttons will mute these sounds.
Notes:
•You can also choose Settings > Sounds; then turn Change with Buttons off.
•The side switch does not mute the audio from media downloads such as music, podcasts,
videos, movies, or TV shows. To limit music and video volume, choose Settings > Music >
Volume Limit.
•You can also configure the side switch to lock the device’s screen orientation. Choose Settings >
General > Lock Rotation. Sliding the side switch toward the volume buttons will prevent the device
from switching between portrait and landscape orientation.
Using Control Center
On iPad models that do not include a side switch, use Control Center. When iPad is locked or when you
are using another app, swipe up from the bottom edge of the screen to open Control Center. Do Not
Disturb, also available in Control Center, is an easy way to keep the iPad silent.
Volume buttons
Side switch
TouchChat Express User’s Guide 16
Using the Home Button
Press the Home button to display the Home screen at any time.
The Home screen displays apps. Tap an app to open it. To see the apps that you have opened, double-
press the Home button and swipe left or right.
To use Siri® (on iPad 3rd generation or later), press and hold the Home button.
You can also press the Home button quickly three times to turn accessibility features on or off.
Note: On iPad models with Touch ID™, you can use the sensor in the Home button, instead of using your passcode
or Apple ID password, to unlock iPad or make purchases in the iTunes Store, App Store, and iBooks Store. You can
also use the Touch ID sensor for authentication when using Apple Pay to make a purchase from within an app.
Using the Home Screen
All the apps that came on your iPad, plus any apps you download, are available from the Home screen.
To open an app, simply tap it.
To display the Home screen at any time, press the Home button. Swipe left or right to go to other
screens.
Home button
TouchChat Express User’s Guide 17
Using the Touch Screen
Your device comes with a capacitive touch screen. It responds best to a light touch from the pad of your
finger.
Important! Using excessive force or a metallic object when pressing on the touch screen may damage the
tempered glass surface.
Stylus
A stylus was provided in your TouchChat Express package. If you prefer to
get your own stylus, it must be compatible with a capacitive touch screen.
Note: The stylus provided has an opening on the end for attaching to you
or the device. Find a chain, string, or lanyard that matches your personal
style.
The stylus is a potential hazard for choking or for poking the eye.
Adjusting Screen Brightness
Dim the screen to extend battery life, or use Auto-Brightness.
1. Choose Settings > Display & Brightness.
2. Drag the slider.
3. If Auto-Brightness is turned on, the iPad adjusts the screen brightness for current light conditions
using the built-in ambient light sensor.
Note: You can also adjust screen brightness in Control Center.
TouchChat Express User’s Guide 18
Identifying iPad Status Icons
The status bar is located at the top of the iPad screen. These icons provide the time, battery status, and
information about connectivity and operations currently running.
Status Icon Description
Activity A third-party app is using a network or generating some other activity.
Airplane Mode Airplane Mode is turned on. In this mode, only non-wireless features are available. You
cannot access the Internet or use Bluetooth devices.
Alarm An alarm is set.
Battery Shows the battery level or charging status.
Bluetooth Blue or White icon: Bluetooth is on and paired with a device such as a headset or keyboard.
Gray icon: Bluetooth is on and paired with a device that is out of range or turned off.
No icon: Bluetooth is not paired with a device.
Bluetooth battery Shows the battery level of a supported paired Bluetooth device.
Do Not Disturb Do Not Disturb is turned on. FaceTime® calls and alerts will not sound or light up the
screen.
Location Services A location-based app is gathering and using data indicating the iPad’s location.
Lock The iPad is locked. The display and touch capability are turned off.
Orientation Lock Screen orientation is locked.
Personal Hotspot The iPad is sharing its Internet connection with other iOS devices.
Syncing iPad is syncing with iTunes®.
VPN The iPad is connected to a network using a VPN (virtual private network).
Wi-Fi The iPad has an active Wi-Fi connection. More bars indicate a stronger connection.
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