Samsung AM HN1DEH Series User manual

Air Conditioner
user manual
imagine the possibilities
Thank you for purchasing this Samsung product.
Cassette Type Series
1 Way cassette : AM✴✴✴FN1DEH✴
AM✴✴✴HN1DEH✴
AM✴✴✴JN1DEH✴
2 Way cassette : AM✴✴✴FN2DEH✴
4 Way cassette : AM✴✴✴FN4DEH✴
AM✴✴✴KN4FEH✴

02_ features
features of your new
air conditioner
• Cool Summer Offer
On those hot sweltering summer days and long restless nights, there is no better escape
from the heat than the cool comforts of home. Your new air conditioner brings an end to
exhausting hot summer days and lets you rest. This summer, beat the heat with your own
air conditioner.
• Cost Efficient System
Your new air conditioner not only provides maximum cooling power in the summer, but can
also be an efficient heating method in the winter with the advanced “Heat pump” system.
This technology is up to 300 % more efficient than electrical heating, so you can further
reduce its running cost. Now, meet year-round needs with one air conditioner.
• A Look for Everywhere
The elegant and harmonious design gives priority to the esthetics of your space and
complements any of your existing interior décor. With its soft color and rounded-edge shape,
the new air conditioner adds class to any room. Enjoy what your air conditioner offers both
functionally and esthetically.
• Compact and easy-to-use Cassette type
Designed to be installed into most types of suspended ceiling, the cassette type air
conditioner is ideal for business and commercial accommodations. Fresh cool/warm air
can be provided through the controllable 1, 2 or 4 sides of the unit. All functions of the air
conditioner will be controlled easily via a remote control.

safety information _03
ENGLISH
safety information
To prevent electric shock, disconnect the power before
servicing, cleaning, and installing the unit.
SAFETY INFORMATION
Before using your new air conditioner, please read this
manual thoroughly to ensure that you know how to safely
and efficiently operate the extensive features and functions
of your new appliance.
Because the following operating instructions cover various
models, the characteristics of your air conditioner may differ
slightly from those described in this manual. If you have
questions, call your nearest contact center or find help and
information online at www.samsung.com.
What the icons and signs in this user manual
mean:
WARNING Risk of death or serious personal injury.
CAUTION
Potential risk of personal injury or material
damage.
CAUTION
To reduce the risk of fire, explosion,
electric shock, or personal injury when
using your air conditioner, follow these
basic safety instructions:

04_ safety information
safety information
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions carefully.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to
prevent electric shock.
Call the contact center for help.
Recommended instructions or useful
information for use.
These warning signs are here to prevent injury to
you and others.
Please follow them carefully.
After reading this section, keep it in a safe place
for future reference.
WARNING
SEVERE WARNING SIGNS
Do not place the air conditioner near hazardous
substances or equipment that releases free
flames to avoid fire, explosions or injuries.
•Potential risk of fire hazard or explosion.
Do not block or place items in front of the air
conditioner. Do not step, hang onto, or place
heavy items on the air conditioner.
•Potential risk of personal injury.

safety information _05
ENGLISH
Do not install the outdoor unit at an unstable
place or elevated surface where there is
potential risk of falling.
•If the outdoor unit falls, it may cause personal
injury or loss or property.
Any changes or modifications performed not
following by the installation manual, failure or
damage may occur on the condition. In this
case, user will be responsible for all the repair
expenses.
If any gas or impurities other than R-410A
refrigerant come into the refrigerant pipe,
serious problem may occur and it may cause
injury.
Do not spray flammable gases such as
insecticide near the air conditioner.
•Potential risk of electric shock, fire or unit
malfunction.
Do not insert anything such as fingers or
branches into the air conditioner vents.
•Keep children away from the air conditioner.
Potential risk of personal injury.
Do not cut the power plug and connect to a
different power cable.
Never attempt to lengthen the power cable.
•Potential risk of fire or electric shock.
Do not yank the power cable and touch the
power plug with hands.
•Potential risk of fire or electric shock.

06_ safety information
safety information
WARNING
SEVERE WARNING SIGNS
Never use a damaged power plug, power cable,
or loosened power receptacle.
•Potential risk of fire or electric shock.
The electric work must be done by qualified
service technician in accordance with the
national wiring regulations with rated cables.
•If the capacity of the power cable is insufficient
or electric work have not done properly, electric
shock or fire may occur.
You should connect the power cable into the
power cable terminal and fasten it with a clamp.
Do not connect the air conditioner with heating
apparatus or attempt to disassemble, remodel
or repair it by yourself.
•Potential risk of malfunction, electric shock or fire.
If repairs are needed, consult the contact center.
Consult the place of purchase or a contact
center to disassemble or reinstall the air
conditioner.
•Potential risk of unit malfunction, water leakage,
electric shock, or fire.

safety information _07
ENGLISH
Consult the place of purchase or contact center
to install the air conditioner.
•Improper installation carries a risk of unit
malfunction, water leakage, electric shock or fire.
•If installing in specialty areas, such as a factory
complex or saline coastal area, consult the
place of purchase or contact center for specific
installation details.
Install the air conditioner with the support
bracket securely fastened to use for an
extended period of time.
•If the air conditioner falls, it may cause personal
injury or loss of property.
If the indoor unit gets wet, turn the power off
immediately and call your nearest contact
center.
•Potential risk of fire or electric shock.
Install an exclusive circuit breaker and short-
circuit breaker for the air conditioner.
•Potential risk of electric shock or fire.
If the power cable is damaged, the manufacturer
or a qualified service technician must replace it.
Always make sure that the power supply is
compliant with current safety standards. Always
install the air conditioner in compliance with
current local safety standards.
Verify that the voltage and frequency of the
power supply comply with the specifications and
that the installed power is sufficient to ensure
the operation of any other domestic appliance
connected to the same electric lines.

08_ safety information
safety information
WARNING
SEVERE WARNING SIGNS
The air conditioner must be installed in
accordance with national wiring regulations and
safety regulations wherever applicable.
Install the supplied cables firmly. Fix them
securely so that external force is not exerted to
the terminal block.
•If the connection is loose, heat may generate and
cause electric shock or fire.
Use a rated circuit breaker only.
•Never use steel wires or copper wires as a circuit
breaker. It may cause fire or unit malfunction.
Use an exclusive power source for the air
conditioner.
•Potential risk of electric shock or fire.
Do not put undue stress or place heavy object
on the power cable.
Do not bend the power cable excessively.
•Potential risk of fire or electric shock.
Always verify that electric connections (cable
entry, section of leads, protections...) are
compliant with the electric specifications and
with the instructions provided in the wiring
scheme.
Always verify that all connections comply with
the standards applicable to the installation of air
conditioners.

safety information _09
ENGLISH
Use a receptacle that has a ground terminal.
The receptacle must be used exclusively for the
air conditioner.
•Improper electrical grounding may cause electric
shock or fire.
Be sure to ground the unit. Do not connect the
ground wire to gas or water pipes, lighting rods,
or telephone grounding lines.
•If the unit is not properly grounded, electric shock
may result.
Always verify that a suitable grounding
connection is available.
Disconnect the air conditioner from power
supply before it is repaired or disassembled.
CAUTION CAUTION SIGNS
Connect the refrigerant tubes first then the
electrical lines, when installing the unit.
Always disassemble the electric lines before the
refrigerant tubes.
Verify that the air conditioner is connected
to the power supply in accordance with the
instructions provided in the wiring diagram
included in the manual.
The manufacturer shall not be responsible for
damage originating from unauthorized changes
or the improper connection of electric and
hydraulic lines.

10_ safety information
safety information
CAUTION CAUTION SIGNS
Failure to comply with these instructions or to
comply with the requirements set forth in the
“Operating limits” table, included in the manual,
and shall immediately invalidate the warranty.
Ensure no water gets into the air conditioner.
•Potential risk or electric shock.
Turn off the air conditioner using the provided
remote control or control accessory (if
provided). Do not unplug to turn off the unit
(unless there is an immediate danger).
Do not open the front grille during operation.
•Potential risk of electric shock or unit malfunction.
Cool air should not flow directly towards people,
pets, and plants.
•It is harmful to your health, pets, and plants.
Do not run the air conditioner for an extended
period of time in a room with the door closed or
with babies, elderly or disabled people.
•Open the door or windows to ventilate your room
at least once an hour to prevent oxygen shortage.
Do not drink drain water coming out of the air
conditioner.
•Potential risk of health hazard.
Do not expose the dust filter to direct sunlight
while drying.
•Strong direct sunlight may deform the dust filter.

safety information _11
ENGLISH
Do not allow children to climb on the air
conditioner.
Use only rated accessories and install the air
conditioner with rated equipments.
•If you do not use the rated accessories, the air
conditioner may drop from its place, water may
leak or electric shock or fire may occur.
Do not use the air conditioner as a cooling
precision instrument for food, pets, plants,
cosmetics or machinery.
Do not give excessive shock to the air
conditioner.
•Potential risk of fire or unit malfunction.
Do not spray water directly on the air
conditioner or use benzene, thinner or alcohol
to clean the surface of the unit.
•Potential risk of electric shock or fire.
•Potential risk of damage to the air conditioner.
Do not place any objects, especially containers
with liquid.
Do not touch the pipe connected to the air
conditioner.
This appliance should be installed according to
the provided installation manual.
Install the shortest possible length of pipe.
•If the length of pipe gets unnecessarily long, the
life of air conditioner can be shorten and become
inefficient.

12_ safety information
safety information
CAUTION CAUTION SIGNS
Install the power cable and communication
cable of the indoor and outdoor unit at least 1m
away from the electric appliance.
Install the indoor unit away from lighting
apparatus using the ballast.
•If you use the wireless remote control, reception
error may occur due to the ballast of the lighting
apparatus.
For maximum safety, installers should always
carefully read the following warnings.
Do not install the air conditioner in following
places.
•Place where there is mineral oil or arsenic acid.
•Resin parts flame and the accessories may drop
or water may leak. The capacity of the heat
exchanger may reduce or the air conditioner may
be out of order.
•The place where corrosive gas such as sulfurous
acid gas generates from the vent pipe or air outlet.
•The copper pipe or connection pipe may corrode
and refrigerant may leak.
•The place where there is a machine that
generates electromagnetic waves.
The air conditioner may not operate normally due
to control system.
•The place where there is a danger of existing
combustible gas, carbon fiber of flammable dust.

safety information _13
ENGLISH
•The place where thinner or gasoline is handled
Gas may leak and it may cause fire.
If the air conditioner is installed in a small
room, measures must be taken to prevent the
refrigerant concentration in the room from
exceeding the safety limit in the event of
refrigerant leakage.
Consult a dealer regarding the appropriate
measures to prevent the allowable
concentration from being exceeded.
•If the refrigerant leaks, and cause the
concentration limit to be exceeded, hazards due
to lack of oxygen in the room may result.
Install the air conditioner away from direct
exposure to sunlight, heating apparatus, and
humid places.
•Hang curtains on windows to boost cooling
efficiency and to avoid the risk of electric shock.
The air conditioner is composed of moving
parts. Keep children away from the unit to avoid
physical injury.
Check for damage on delivery. If damaged, do
not install the air conditioner and call the place
of purchase immediately.
Insert the dust filter before operating the air
conditioner.
•If there is no dust filter inside the air conditioner,
accumulated dust may shorten the life of the air
conditioner and cause electricity waste.

14_ safety information
safety information
CAUTION CAUTION SIGNS
Keep indoor temperatures stable and not
extremely cold, especially where there are
children, elderly or disabled people.
Clean the dust filter every 2 weeks. Clean the
filter more frequently if the air conditioner is
operated in dusty areas.
The packaging material and used batteries
of the remote controller (optional) must be
disposed of in accordance with the national
standards.
The refrigerant used in the air conditioner must
be treated as chemical waste. Dispose the
refrigerant following national standards.
Have a qualified service technician install the air
conditioner and perform a trial operation.
Firmly connect the drain hose to the air
conditioner for proper water drainage.
Install the outdoor unit where operating noise
and vibration will not disturb your neighbor and
in a well-ventilated area with no obstacle.
•Potential risk of malfunction.
•Operating noise may disturb your neighbor.

safety information _15
ENGLISH
Make sure that children take precautions
against access to the air conditioner and they
do not play with the unit.
When using a wireless remote control, the
distance should not be more than 7 meters from
the air conditioner.
If the remote control is not used for a long
period of time, remove the batteries to prevent
leakage of electrolyte.
When cleaning the outdoor unit, touch the heat
exchanger radiator fins with extreme care.
•Wearing thick gloves can protect your hands.
Make sure that the condensed water dripping
from the drain hose runs out properly and safely.
Store the operation and installation manual in a
safe location and remember to hand it over to
the new owner if the air conditioner is sold or
transferred.
All the materials used for the manufacture and
packaging of the air conditioner are recyclable.
After completing the installation, always carry
out a functional test and provide the instructions
on how to operate the air conditioner to the
user.

16_ safety information
safety information
CAUTION CAUTION SIGNS
The appliance is not intended for use by young
children or infirm persons without supervision:
Young children should be supervised to ensure
that they do not play with the appliance.
Clean the air conditioner after the inner fan
stops operating.
•Potential risk of injury or electric shock.
Inspect the condition, electric connections,
pipes and external case of the air conditioner
regularly by a qualified service technician.
Do not open doors and windows in the room
being cooled during operation unless necessary.
Do not block the air conditioner vents. If objects
block the air flow, it may cause unit malfunction
or poor performance.
Make sure there are no obstacles under the
indoor unit.
•Potential risk of fire or loss of property.

safety information _17
ENGLISH
Make sure that there are no obstacles or covers
that block the air conditioner.
Allow sufficient space for air circulation.
•Insufficient ventilation may result in poor
performance.
This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they
have been given supervision or instruction
concerning use of the appliance by a person
responsible for their safety. Children should be
supervised to ensure that they do not play with
the appliance.
For use in Europe : This appliance can be used
by children aged from 8 years and above and
persons with reduced physical, sensory or
mental capabilities or lack of experience and
knowledge if they have been given supervision
or instruction concerning use of the appliance
in a safe way and understand the hazards
involved. Children shall not play with the
appliance. Cleaning and user maintenance shall
not be made by children without supervision.

18_ safety information
safety information
CAUTION CAUTION SIGNS
Make sure the voltage and frequency of the
electric system are compatible with the air
conditioner.
If a power outage occurs while the air
conditioner is working, turn off the power source
immediately.
Max current is measured according to IEC
standard for safety and current is measured
according to ISO standard for energy efficiency.
The unit must be plugged into an independent
circuit if applicable or connect the power cable
to the auxiliary circuit breaker. An all pole
disconnection from the power supply must be
incorporated in the fixed wiring with a contact
opening of >3mm.
After connecting the power cable between
the indoor/outdoor unit, attach the cover of
component box securely and make sure it is not
loose.

safety information _19
ENGLISH
Power supply cords of parts of appliances
for outdoor use shall not be lighter than
polychloroprene sheathed flexible cord.
(Code designation IEC:60245 IEC 57 /
CENELEC:H05RN-F or IEC:60245 IEC 66 /
CENELEC: H07RN-F)
The unbalanced power must be maintained
within 10 % of supply rating among whole
indoor units.
If the power is unbalanced greatly, it may
shorten the life of the condenser.
If the unbalanced power is exceeded over 10%
of supply rating, the indoor unit is protected,
stopped and the error mode indicates.
To protect the product from water and possible
shock, you should keep the power cable and
the connection cord of the indoor and outdoor
units in the protection tube.
Connect the power cable to the auxiliary circuit
breaker.
You must keep the cable in a protection tube.
Keep distances of 50mm or more between
power cable and communication cable.
Maximum length of power cable is decided
within 10 % of power drop. If it exceeds,
you must consider another power supplying
method.

20_ safety information
safety information
CAUTION CAUTION SIGNS
The circuit breaker (MCCB, ELB) should be
considered more capacity, if many indoor units
are connected from one breaker.
Use solderless ring terminal to connect the
power cable to the power terminal block.
Use an appropriate screwdriver for tightening
the terminal screws.
Over-tightening the terminal screws may break
them.
The air conditioner should be used only for the
applications for which it has been designed: the
indoor unit is not suitable to be installed in areas
used for laundry.