Samsung AM JNEPEH Series Guide

Duct Type
AM✴✴✴JNEPEH✴✴✴
Air Conditioner
user&installation manual
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Thank you for purchasing this Samsung product.

Contents
PREPARATION
Safety precautions......................................................................................................... 3
Viewing your air conditioner ..............................................................................................11
BASIC FUNCTION
Wire Remote Controller (Optional) ........................................................................................12
OTHERS
Appendix.................................................................................................................16
Model specication (weight and dimension) ..............................................................................17
INSTALLATION
Indoor Unit Installation ...................................................................................................18
Performing LeakTest & Insulation.........................................................................................19
Drain pipe and Drain Hose Installation ....................................................................................21
Wiring Work ..............................................................................................................24
Setting an indoor unit address and installation option.....................................................................27
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g.
charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate
these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material
resources.
Household users should contact either the retailer where they purchased this product, or their local government
oce, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This
product and its electronic accessories should not be mixed with other commercial wastes for disposal.
For information on Samsung’s environmental commitments and product-specic regulatory obligations, e.g. REACH,
WEEE, Batteries, visit : samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html
English-2

Safety precautions
Before using your new air conditioner, please read this manual thoroughly
to ensure that you know how to safely and eciently operate the extensive
features and functions of your new appliance.
Because the following operating instructions cover various models,
the characteristics of your air conditioner may dier slightly from those
described in this manual. If you have any questions, call your nearest contact
center or nd help and information online at www.samsung.com.
Important safety symbols and precautions:
WARNING Hazards or unsafe practices that may result in severe
personal injury or death.
CAUTION Hazards or unsafe practices that may result in minor
personal injury or property damage.
Follow directions.
Do NOT attempt.
Make sure the machine is grounded to prevent electric
shock.
Unplug the power plug from the wall socket.
Do NOT disassemble.
01 PREPARATION
English-3

FOR INSTALLATION WARNING
Use the power line with the power specications of the product or
higher and use the power line for this appliance only. In addition, do
not use an extension line.
f Extending the power line may result in electric shock or re.
f Do not use an electric transformer. It may result in electric shock or
re.
f If the voltage/frequency/rated current condition is dierent, it may
cause re.
The installation of this appliance must be performed by a qualied
technician or service company.
f Failing to do so may result in electric shock, re, explosion, problems
with the product, or injury.
Install a switch and circuit breaker dedicated to the air conditioner.
f Failing to do so may result in electric shock or re.
Fix the outdoor unit rmly so that the electric part of the outdoor
unit is not exposed.
f Failing to do so may result in electric shock or re.
Do not install this appliance near a heater, inammable material.
Do not install this appliance in a humid, oily or dusty location, in a
location exposed to direct sunlight and water (rain drops). Do not
install this appliance in a location where gas may leak.
f This may result in electric shock or re.
Never install the outdoor unit in a location such as on a high external
wall where it could fall.
f If the outdoor unit falls, it may result in injury, death or property
damage.
Safety precautions
English-4

This appliance must be properly grounded. Do not ground the
appliance to a gas pipe, plastic water pipe, or telephone line.
f Failure to do so may result in electric shock, re, an explosion, or
other problems with the product.
f Never plug the power cord into a socket that is not grounded
correctly and make sure that it is in accordance with local and
national codes.
FOR INSTALLATION CAUTION
Install your appliance on a level and hard oor that can support its
weight.
f Failing to do so may result in abnormal vibrations, noise, or problems
with the product.
Install the draining hose properly so that water is drained correctly.
f Failing to do so may result in water overowing and property
damage.
When installing the outdoor unit, make sure to connect the draining
hose so that draining is performed correctly.
f The water generated during the heating operation by the outdoor
unit may overow and result in property damage. In particular, in
winter, if a block of ice falls, it may result in injury, death or property
damage.
01 PREPARATION
English-5

FOR POWER SUPPLY WARNING
When the circuit breaker is damaged, contact your nearest service
center.
Do not pull or excessively bend the power line. Do not twist or tie the
power line. Do not hook the power line over a metal object, place
a heavy object on the power line, insert the power line between
objects, or push the power line into the space behind the appliance.
f This may result in electric shock or re.
FOR POWER SUPPLY CAUTION
When not using the air conditioner for a long period of time or
during a thunder/lightning storm, cut the power at the circuit
breaker.
f Failing to do so may result in electric shock or re.
FOR USING WARNING
If the appliance is ooded, please contact your nearest service
center.
f Failing to do so may result in electric shock or re.
If the appliance generates a strange noise, a burning smell or smoke,
unplug the power plug immediately and contact your nearest
service center.
f Failing to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate
immediately without touching the power line.
Do not touch the appliance or power line.
f Do not use a ventilating fan.
f A spark may result in an explosion or re.
To reinstall the air conditioner, please contact your nearest service
center.
Safety precautions
English-6

f Failing to do so may result in problems with the product, water
leakage, electric shock, or re.
f A delivery service for the product is not provided. If you reinstall the
product in another location, additional construction expenses and an
installation fee will be charged.
f Especially, when you wish to install the product in an unusual
location such as in an industrial area or near the seaside where it
is exposed to the salt in the air, please contact your nearest service
center.
Do not touch the circuit breaker with wet hands.
f This may result in electric shock.
Do not strike or pull the air conditioner with excessive force.
f This may result in re, injury, or problems with the product.
Do not place an object near the outdoor unit that allows children to
climb onto the machine.
f This may result in children seriously injuring themselves.
Do not turn the air conditioner o with the circuit breaker while it is
operating.
f Turning the air conditioner o and then on again with the circuit
breaker may cause a spark and result in electric shock or re.
After unpacking the air conditioner, keep all packaging materials
well out of the reach of children, as packaging materials can be
dangerous to children.
f If a child places a bag over its head, it may result in suocation.
01 PREPARATION
English-7

FOR USING WARNING
Do not insert your ngers or foreign substances into the outlet when
the air conditioner is operating or the front panel is closing.
f Take special care that children do not injure themselves by inserting
their ngers into the product.
Do not touch the front panel with your hands or ngers during the
heating operation.
f This may result in electric shock or burns.
Do not insert your ngers or foreign substances into the air inlet/
outlet of the air conditioner.
f Take special care that children do not injure themselves by inserting
their ngers into the product.
Do not use this air conditioner for long periods of time in badly
ventilated locations or near inrm people.
f Since this may be dangerous due to a lack of oxygen, open a window
at least once an hour.
If any foreign substance such as water has entered the appliance,
cut the power by unplugging the power plug and turning the circuit
breaker o and then contact your nearest service center.
f Failing to do so may result in electric shock or re.
Do not attempt to repair, disassemble, or modify the appliance
yourself.
f Do not use any fuse (such as cooper, steel wire, etc.)other than the
standard fuse.
f Failing to do so may result in electric shock, re, problems with the
product, or injury.
Safety precautions
English-8

FOR USING CAUTION
Do not place objects or devices under the indoor unit.
f Water dripping from the indoor unit may result in re or property
damage.
Check that the installation frame of the outdoor unit is not broken at
least once a year.
f Failing to do so may result in injury, death or property damage.
Max current is measured according to IEC standard for safety and
current is measured according to ISO standard for energy eciency.
Do not apply a strong impact to the remote controller and do not
disassemble the remote controller.
Do not touch the pipes connected with the product.
f This may result in burns or injury.
Do not use this air conditioner to preserve precision equipment, food,
animals, plants or cosmetics, or for any other unusual purposes.
f This may result in property damage.
Avoid directly exposing humans, animals or plants from the air ow
from the air conditioner for long periods of time.
f This may result in harm to humans, animals or plants.
This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure
that they do not play with the appliance.
For use in Europe: This appliance can be used by children aged from
8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they
have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
01 PREPARATION
English-9

FOR CLEANING WARNING
Do not clean the appliance by spraying water directly onto it. Do not
use benzene, thinner or alcohol to clean the appliance.
f This may result in discoloration, deformation, damage, electric shock
or re.
Before cleaning or performing maintenance, unplug the air
conditioner from the wall socket and wait until the fan stops.
f Failing to do so may result in electric shock or re.
FOR CLEANING CAUTION
Take care when cleaning the surface of the heat exchanger of the
outdoor unit since it has sharp edges.
f To avoid cutting your ngers, wear thick cotton gloves when
cleaning it.
Do not clean the inside of the air conditioner by yourself.
f For cleaning inside the appliance, contact your nearest service center.
f When cleaning the internal lter, refer to the descriptions in the
‘Cleaning and maintaining the air conditioner’section.
f Failure to do may result in damage, electric shock or re.
Safety precautions
English-10

Viewing your air conditioner
Congratulations on the purchase of the air conditioner. We hope you enjoy the features of your air conditioner and stay cool
or warm with optimal eciency.
Please read the user manual to get started and to make the best use of the air conditioner.
Air Duct Type
Air inlet
Air outlet
• Your air conditioner may look slightly dierent from the illustration shown above depending on your model.
NOTE
01 PREPARATION
English-11

Wire Remote Controller (Optional)
Display
③
①
②
⑰
⑯
⑮
⑭
⑱
Operation On/O button
LED Indicator
(Green : Normal / Red : Need to be checked)
Temperature Setting Button
④ ⑤ ⑨ ⑩ ⑪ ⑫ ⑬
⑥
⑧ 󱇾 󱇽 󱇿 ⑲⑳⑦
• Without opening the cover of your Wired Remote Controller, you can turn the air-conditioner power On/O or set
the desired temperature.
NOTE
English-12

Classication Indication Function
Air
Conditioner
Related
Information
Displays Air conditioner operation
Displays Quiet/Sleep operation
Displays Indoor temperature/Set temperature
Displays discharge temperature control
Displays CO2/power consumption
Displays AC fan speed
Displays Blade selection
Displays Air swing(Up/Dn)
Schedule
related
information
Weekly schedule/Holiday setting displays
Displays Current day( ) or scheduled day(_)
Displays Schedule number
Displays Scheduled device selection
Displays Current time/summer time/scheduled time
Ventilator
(ERV)
related
information
Displays Ventilator(ERV) operation
Displays Clean up
Displays Ventilator(ERV) fan speed
Common
function
related
information
Displays Invalid operation /Filter cleaning (lter cleaning period)
Displays Dust box cleaning alert/check/partial locking/full locking
Displays Away/Motion detect sensor/Range hood/External interconnection
control/Auto clean/ Humidifying/Energy saving/Outdoor air supply intake/
Central control
Displays S-Plasma Ion
Displays Indoor CO2density
Displays Indoor humidity
Displays remaining time of the auto stop time/ERV delay time
- Solid : Hour unit, Blinking : Minute unit
02 BASIC FUNCTION
English-13

Wire Remote Controller (Optional)
Buttons
③
⑥
①
⑧
⑨
⑫
⑤
②
󱇾
⑬
⑱
󱇿
⑮
󱈀
󱇽
⑳
⑪ ⑯ ⑲⑩ ⑰⑭ 󱈁 󱈂④
⑦
Classication Button Function
Air
Conditioner
Related
Information
Operation On/O
button Turns the air conditioner power On/O
Mode button Selects the desired air conditioner operation
Temperature setting
button Sets the desired temperature
Fan speed button Changes the air conditioner’s fan speed
Air Swing button Changes the air ow direction to move upward or downward
Temp. button Checks the indoor temperature
Quiet/Sleep button Selects Quiet or Sleep operation for the air conditioner
Humidity button Turns the MINI AHU indoor unit humidifying function On/O
English-14

Classication Button Function
Air
Conditioner
Related
Information
⑨Blade button Selects a blade for individual control
⑩Away / Motion detect
sensor button
Selects when no one is detected in an indoor area, when the air
conditioner needs to be turned o automatically, when the AWAY
operation is set
⑪Outdoor air intake Select the MINI AHU indoor unit Outdoor intake function
Special
Function
Displays
⑫Schedule Button Select the schedule setting function
⑬User Set Button Select the detailed setting function
⑭Navigational buttons Move between items or change the item value
⑮Set button Save your new settings
⑯ESC button Return to general mode from schedule and detailed setting screens
⑰Delete button Cancel the schedule setting
⑱Auto Clean button Use the auto cleaning function for your air conditioner
⑲CO2/[kWh] button Display the amount of CO2and the power consumption
⑳Filter Reset button Turn o the lter cleaning displays (lter using time reset)
󱇽S-Plasma Ion button Choose the S-Plasma Ion function
Ventilator
(ERV) Related
Buttons
󱇾Operation On/O
button Turn the Ventilator(ERV) On/O
󱇿Mode button Select the desired operation for the Ventilator(ERV)
󱈀Fan speed button Change the fan speed for your Ventilator(ERV)
󱈁E.Saver button Begin Energy Saving Operation
󱈂Clean up button Select air purication through the in/out load controls
• After cleaning the lter, please press the Filter Reset button. The lamp will turn o, and it will be turned
on again upon the next cleaning period.
• If you press a functional button not supported by the indoor unit, then the lamp will turn on.
• If the temperature display setting is set to indoor temperature and you press the Temp. button, the
lamp display will appear. (When you install the Wired Remote Controller, the setting is available.)
• If you press the On/O button when your Ventilator(ERV) is connected to a Wired Remote Controller, then the
air conditioner and the Ventilator(ERV) might operate or stop at the same time or only the air conditioner might
operate or stop. The factory setting is set to simultaneous operation/stop. (When you install the Wired Remote
Controller, the setting is available.)
• Although the air conditioner and the Ventilator(ERV) are set to simultaneous operation/stop, you can individually
control the air conditioner and the Ventilator(ERV) by using another controller (e.g. wireless remote controller,
central controller, S-net mini) except for aWired Remote Controller.
NOTE
02 BASIC FUNCTION
English-15

Appendix
Troubleshooting
Refer to the following chart if the air conditioner operates abnormally. This
may save time and unnecessary expenses.
PROBLEM SOLUTION
The air conditioner
does not operate
immediately after it
has been restarted.
• Because of a protective mechanism, the
appliance may not start operating immediately
to keep the unit from overloading. The air
conditioner will start in 3 minutes.
The air conditioner
does not work at all.
• Check that the power plug is properly connected.
Insert the power plug into the wall socket
correctly.
• Check if the circuit breaker is switched on.
• Check if there is a power failure.
• Check your fuse. Make sure it is not blown out.
Timer function does
not set.
• Check if you press the ON/OFF button on the
remote control after you have set the time.
Odors permeate in
the room during
operation.
• Check if the appliance is running in a smoky
area or if there is a smell entering from outside.
Operate the air conditioner in Fan mode or open
the windows to air out the room.
The air conditioner
makes a bubbling
sound.
• A bubbling sound may be heard when the
refrigerant is circulating through the compressor.
Let the air conditioner operate in a selected
mode.
• When you press the (ON/OFF) button on the
remote control, noise may be heard from the
drain pump inside the air conditioner.
English-16

PROBLEM SOLUTION
The air conditioner
does not turn on or
o with the wired
remote control.
• Check if you set the wired remote control for group
control. If the wired remote controller is used
for group control, air conditioners connected to
that wired remote controller will turn on or o in
sequence and it may take some time (Maximum
32seconds).
The wired remote
control does not
operate.
• Check if TEST indicator is displayed on the wired
remote control. If so, turn o the unit and switch o
the circuit breaker. Call your nearest service center.
Operation ranges
The table below indicates the temperature and humidity ranges the air conditioner can be operated within. Refer to the table
for ecient use.
MODE OPERATIONAL TEMPERATURE INDOOR HUMIDITY IF OUT OF CONDITIONS
COOLING 20 ˚C to 52 ˚C 80 % or less
Condensation may occur on the indoor
unit with risk to have either water blow o
or drops on the oor.
HEATING -5 ˚C to 15 ˚C - Internal protection triggers and the air
conditioner will stop.
VENTILATING 5 ˚C to 52 ˚C - -
❋ Protective operation may start when the temperature is over 48 ˚C.
❋ Heating or fan operation will be stopped when the temperature is lower than -5 ˚C.
A fresh duct controls discharge temperature.
Depending on indoor/outdoor temperature or installation condition, actual discharge temperature may not be exactly
controlled.
Model specication (weight and dimension)
Type Model Net weight Net dimension (W x D x H)
Indoor unit
AM140JNEPEH
AM140JNEPEH/EU 51.0 kg 1110 x 390 x 650 mm
AM220JNEPEH
AM220JNEPEH/EU 85.0 kg 1240 x 470 x 1040 mm
AM280JNEPEH
AM280JNEPEH/EU 85.0 kg 1240 x 470 x 1040 mm
03 OTHERS
English-17

Indoor Unit Installation
• Indoor Unit Lifting
1) Please use such tools as the pulley to lift the indoor unit
to the draw bolts.
2) Please use such tools as the level gauge to adjust the
indoor unit to the level, otherwise, water leak may occur.
• Piping
• When the pipe goes through the wall, wall bushing should be
used to prevent the insulation from being damaged by the wall
which may result in poor insulation and condensate water.
CAUTION
Concrete
Suspension bolt (ø9.52 or M10)
Hole in anchor
Hole in plug
Insert
Ceiling support
Nut
Hook
Insulation rubber
Cushion ring
Double nut
Drain hose port
1°
It is recommended to install the Y-joint before installing the indoor unit.
1. Place the pattern sheet on the ceiling at the spot where you want to
install the indoor unit.
• Since the diagram is made of paper, it may shrink or stretch
slightly due to temperature or humidity. For this reason, before
drilling the holes maintain the correct dimensions between the
markings.
NOTE
2. Insert bolt anchors, use existing ceiling supports or construct a suitable
support as shown in gure.
3. Install the suspension bolts depending on the ceiling type.
• Ensure that the ceiling is strong enough to support the weight
of the indoor unit. Before hanging the unit, test the strength of
each attached suspension bolt.
• If the length of suspension bolt is more than 1.5m, it is required
to prevent vibration.
• If this is not possible, create an opening on the false ceiling in
order to be able to use it to perform the required operations on
the indoor unit.
CAUTION
4. Screw eight nuts to the suspension bolts making space for hanging the
indoor unit.
• You must install the suspension bolts more than four when
installing the indoor unit.
CAUTION
5. Hang the indoor unit to the suspension bolts between two nuts.
• Piping must be laid and connected inside the ceiling when
suspending the unit. If the ceiling is already constructed, lay the
piping into position for connection to the unit before placing the
unit inside the ceiling.
NOTE
6. Screw the nuts to suspend the unit.
7. Adjust level of the unit by using measurement plate for all 4 sides.
• For proper drainage of condensate, give a 1° slant to the left or
right side of the unit which will be connected with the drain
hose, as shown in the gure. Make a tilt when you wish to
install the drain pump, too.
NOTE
English-18

Performing Leak Test & Insulation
Leak test
LEAK TEST WITH NITROGEN(before opening valves)
In order to detect basic refrigerant leaks, before recreating the vacuum
and recirculating the R-410A, it’s responsible of installer to pressurize the
whole system with nitrogen(using a pressure regulator) at a pressure above
4.1MPa(gauge).
LEAK TEST WITH R-410A(after opening valves)
Before opening valves, discharge all the nitrogen into the system and
create vacuum. After opening valves check leaks using a leak detector for
refrigerant R-410A.
• Discharge all the nitrogen to create a vacuum and charge
the system.
CAUTION
Leak test
Insulation
Once you have checked that there are no leaks in the system, you can insulate the piping and hose.
1. To avoid condensation problems, place T13.0 or thicker Acrylonitrile
Butadien Rubber separately around each refrigerant pipe.
• Always make the seam of pipes face upwards.
NOTE
2. Wind insulating tape around the pipes and drain hose avoiding to
compress the insulation too much.
3. Finish wrapping insulating tape around the rest of the pipes leading to
the outdoor unit.
4. The pipes and electrical cables connecting the indoor unit with the
outdoor unit must be xed to the wall with suitable ducts.
• All refrigerant connection must be accessible, in order to
permit either unit maintenance or removing it completely.
CAUTION
No gap
NBR(T13.0 or thicker)
Be sure to overlap the insulation
Indoor unit
Insulation cover pipe
Insulation pipe
• Must t tightly against body
without any gap.
CAUTION
04 INSTALLATION
English-19

Performing Leak Test & Insulation
5. Select the insulation of the refrigerant pipe.
f Insulate the gas side and liquid side pipe referring to the thickness according to the pipe size.
f Indoor temperature of 30°C and humidity of 85% is the standard condition. If install in a high humidity condition,use one
grade thicker insulator by referring to the table below. If installing in an unfavorable conditions,use thicker one.
f Insulator’s heat-resistance temperature should be more than 120°C.
Pipe Pipe size
Installation type (Heating/Cooling)
RemarksStandard [30°C,85%] High humidity [30°C, over 85%]
EPDM,NBR
Liquid pipe
Ø6.35 ~ Ø9.52 9t o
Internal temperature is
higher than 120°C
Ø12.7 ~ Ø50.80 13t o
Gas pipe
Ø6.35 13t 19t
Ø9.52
19t
25t
Ø12.70
Ø15.88
Ø19.05
Ø22.23
Ø25.40
Ø28.58
32t
Ø31.75
Ø38.10
Ø44.45
Ø50.80 25t 38t
Additional insulation
Hanger
Refrigerant pipe insulation
a×3
a
• Install the insulation not to get wider and use the adhesives on the connection part of it to prevent moisture from
entering.
• Wind the refrigerant pipe with insulation tape if it is exposed to outside sunlight.
• Install the refrigerant pipe respecting that the insulation does not get thinner on the bent part or hanger of pipe.
• Add the additional insulation if the insulation plate gets thinner.
CAUTION
English-20