Samsung SL-M3870FW User manual

BASIC
User’s Guide
BASIC
User’s Guide
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.

2
BASIC
1. Introduction
Key benefits 5
Features by models 7
Useful to know 12
About this user’s guide 13
Safety information 14
Machine overview 19
Control panel overview 22
Turning on the machine 24
Installing the driver locally 25
Reinstalling the driver 28
2. Menu Overview and Basic Setup
Menu overview 30
Machine’s basic settings 35
Media and tray 37
Basic printing 52
Basic copying 58
Basic scanning 62
Basic faxing 63
Using USB memory device 67
3. Maintenance
Ordering supplies and accessories 73
Available consumables 74
Available accessories 75
Available maintenance parts 76
Storing the toner cartridge 77
Redistributing toner 78
Replacing the toner cartridge 81
Replacing the imaging unit 84
Installing accessories 85
Monitoring the supplies life 89
Setting the toner low alert 90
Cleaning the machine 91
Tips for moving & storing your machine 97
4. Troubleshooting
Tips for avoiding paper jams 99
Clearing jams 100
Understanding the status LED 117

3
BASIC
Understanding display messages 120
5. Appendix
Specifications 127
Regulatory information 135
Copyright 147

1. Introduction
This chapter provides information you need to know before using the machine.
•Keybenefits 5
• Features by models 7
• Useful to know 12
• About this user’s guide 13
• Safety information 14
• Machine overview 19
• Control panel overview 22
• Turning on the machine 24
• Installing the driver locally 25
• Reinstalling the driver 28

Key benefits
Environmentally friendly
• To save toner and paper, this machine supports Eco feature (see "Eco
printing" on page 55).
• To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 244).
• To save paper, you can print on both sides of the paper (double-sided
printing) (see "Using advanced print features" on page 244).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
• We recommend using recycled paper for saving energy.
Fast high resolution printing
• You can print with a resolution of up to 1,200 x 1,200 dpi effective output
(1,200 x 600 x 2 bit).
• Fast, on-demand printing.
- M337x series
▪For single-side printing, 33 ppm (A4) or 35 ppm (Letter).
- M387x series
▪For single-side printing, 38 ppm (A4) or 40 ppm (Letter).
- M407x series
▪For single-side printing, 40 ppm (A4) or 42 ppm (Letter).
Convenience
• You can print on the go from your smartphone or computer using Google
Cloud Print™ enabled apps (see "Google Cloud Print™" on page 202).
• Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Easy Capture
Manager" on page 283).

Key benefits
• Samsung Easy Printer Manager and Printing Status is a program that
monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Samsung Printer Status" on
page 293 or "Using Samsung Easy Printer Manager" on page 290).
• Samsung Easy Document Creator is an application to help users scan,
compile, and save documents in multiple formats, including .epub format.
These documents can be shared via social networking sites or fax (see
"Using Samsung Easy Document Creator" on page 289).
• AnyWeb Print helps you screen-capture, preview, scrap, and print the
screen of Windows Internet Explorer more easily than when you use the
ordinary program (see "Samsung AnyWeb Print" on page 284).
• Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows.
• If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 129).
• Print watermark: You can customize your documents with words, such as
“Confidential” (see "Using advanced print features" on page 244).
• You can print in various operating systems (see "System requirements" on
page 131).
• Your machine is equipped with a USB interface and/or a network interface.
Supports various wireless network setting method
• Using the WPS (Wi-Fi Protected Setup™) button
- You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
• Using the USB cable or a network cable
- You can connect and set various wireless network settings using a USB
cable or a network cable.
• Using the Wi-Fi Direct
- You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
See "Introducing wireless set up methods" on page 174.

Features by models
Some features and optional goods may not be available depending on model or country.
Operating System
(●: Included, Blank: Not available)
Software
You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For windows, select the printer driver and software
in the Select Software to Install window.
Operating System M337x series M387x series M407x series
Windows ● ● ●
Mac ● ● ●
Linux ● ● ●
Unix ● ● ●
Software M337x series M387x series M407x series
SPL printer driver ● ● ●
PCL printer driver ● ● ●
PS printer drivera● ● ●
XPS printer drivera● ● ●
Direct Printing Utilitya● ● ●
Samsung Easy
Printer Manager
Scan to PC Settings ● ● ●
Fax to PC Settings ● ● ●
Device Settings ● ● ●
Samsung Printer Status ● ● ●
Samsung AnyWeb Printa● ● ●
Samsung Easy Document Creator ● ● ●

Features by models
(●: Included, Blank: Not available)
Easy Capture Manager ● ● ●
SyncThru™ Web Service ● ● ●
SyncThru Admin Web Service ●●●
Easy Eco Driver ● ● ●
Fax Samsung Network PC Fax ● ● ●
Scan Twain scan driver ● ● ●
WIA scan driver ● ● ●
a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing,
check whether your computer’s OS support the software.
Software M337x series M387x series M407x series

Features by models
Variety feature
Features M337x series M387x series M407x series
Hi-Speed USB 2.0 ● ● ●
Network Interface Ethernet 10/100 Base TX wired LAN ●●
Network Interface Ethernet 10/100/1000 Base TX wired LAN ●
IEEE 1284B parallel connectora○ ○ ○
Network Interface 802.11b/g/n wireless LANb●
(M387xFW only)
Google Cloud Print™ ●●●
AirPrint ●●●
Eco printing ●●●
Duplex (2-sided) printing ● ● ●
USB memory interface ● ●
Memory module ○ ○ ○
Optional tray (Tray2) ○ ○ ○
Mass Storage Device
Document
Feeder
Duplex Automatic Document Feeder (DADF) ●
(M387xFW only)
●
Automatic Document Feeder (ADF) ● ●
(M387xFD/M387xHD only)
Handset ●
(M337xHD only)
●
(M387xHD only)
●
(M407xHR only)

Features by models
Fax Multi-send ● ● ●
Delay send ● ● ●
Priority send
Duplex send ●
(M387xFW only)
●
Secure receive ● ● ●
Duplex print ● ● ●
Send/ Receive forward - fax ● ● ●
Send/ Receive forward - email ● ● ●
Send/ Receive forward - server ● ● ●
Scan Scanning to email ● ● ●
Scanning to SMB server ● ● ●
Scanning to FTP server ● ● ●
Duplex scan ●
(M387xFW only)
●
Scan to PC ● ● ●
Features M337x series M387x series M407x series