Samsung Galaxy J2 User manual
2Set up your phone
Your SIM card may be pre-installed.
Samsung Care
How can we help you?
GET TO KNOW YOUR PRODUCT:
• Access user manuals, tips and more at
samsung.com/us/support.
ASK THE COMMUNITY:
• Ask questions and get solutions from
Samsung customers, at
us.community.samsung.com.
CONTACT US FOR SUPPORT:
• For hardware or software support, visit
samsung.com/us/support/contact or call
us at 1.800.SAMSUNG.
• Find a service location nearyou, at
support-us.samsung.com/cyber/locator/
asc_locator.jsp.
Quick Reference
Manual 1About your phone
USB/Charger port
Camera
Speaker
Flash
Camera
+
-
Volume
Power/Lock
Note: Use only Samsung approved charging
devices and batteries. Samsung accessories
are designed for your device to maximize
battery life. Using other accessories may
void your warranty and may cause damage.
Charge the phone
Before turning on your phone, charge it fully.
1. Remove the back cover and battery.
2. Slide the SIM card into the SIM card
slot.
3. Slide the microSD™ card into the
microSD card slot.
4. Install the battery and replace the back
cover
microSD sold separately
Printed in Mexico
GH68-49804A
3
From a Home screen swipe up, and then
tap Settings to customize, connect
or turn on options to personalize your
phone:
CONNECTIONS
Connect to a Wi-Fi network, Bluetooth
device and other connection options.
SOUNDS AND VIBRATION
Set device volume and sounds.
DISPLAY
Customize the home screen and
display brightness.
LOCK SCREEN
Select a screen lock type and set
security options.
Wallpaper
Customize your phone
Pinch the home screen to change the look of your phone:
Widgets Home screen
settings
Need help?
The Help setting displays the device
user manual. The user manual provides
information about the following and
more.
Learn more
To open, from the Home screen, swipe up
and tap Settings > Help .
Make a call
Samsung +
Contacts
Accessibility settings
2Set up your phone
Your SIM card may be pre-installed.
Samsung Care
How can we help you?
GET TO KNOW YOUR PRODUCT:
• Access user manuals, tips and more at
samsung.com/us/support.
ASK THE COMMUNITY:
• Ask questions and get solutions from
Samsung customers, at
us.community.samsung.com.
CONTACT US FOR SUPPORT:
• For hardware or software support, visit
samsung.com/us/support/contact or call
us at 1.800.SAMSUNG.
• Find a service location nearyou, at
support-us.samsung.com/cyber/locator/
asc_locator.jsp.
Quick Reference
Manual 1About your phone
USB/Charger port
Camera
Speaker
Flash
Camera
+
-
Volume
Power/Lock
Note: Use only Samsung approved charging
devices and batteries. Samsung accessories
are designed for your device to maximize
battery life. Using other accessories may
void your warranty and may cause damage.
Charge the phone
Before turning on your phone, charge it fully.
1. Remove the back cover and battery.
2. Slide the SIM card into the SIM card
slot.
3. Slide the microSD™ card into the
microSD card slot.
4. Install the battery and replace the back
cover
microSD sold separately
Printed in Mexico
GH68-49804A
3
From a Home screen swipe up, and then
tap Settings to customize, connect
or turn on options to personalize your
phone:
CONNECTIONS
Connect to a Wi-Fi network, Bluetooth
device and other connection options.
SOUNDS AND VIBRATION
Set device volume and sounds.
DISPLAY
Customize the home screen and
display brightness.
LOCK SCREEN
Select a screen lock type and set
security options.
Wallpaper
Customize your phone
Pinch the home screen to change the look of your phone:
Widgets Home screen
settings
Need help?
The Help setting displays the device
user manual. The user manual provides
information about the following and
more.
Learn more
To open, from the Home screen, swipe up
and tap Settings > Help .
Make a call
Samsung +
Contacts
Accessibility settings
2Set up your phone
Your SIM card may be pre-installed.
Samsung Care
How can we help you?
GET TO KNOW YOUR PRODUCT:
• Access user manuals, tips and more at
samsung.com/us/support.
ASK THE COMMUNITY:
• Ask questions and get solutions from
Samsung customers, at
us.community.samsung.com.
CONTACT US FOR SUPPORT:
• Forhardware orsoftware support, visit
samsung.com/us/support/contact or call
us at 1.800.SAMSUNG.
• Find a service location nearyou, at
support-us.samsung.com/cyber/locator/
asc_locator.jsp.
Quick Reference
Manual 1About your phone
USB/Charger port
Camera
Speaker
Flash
Camera
+
-
Volume
Power/Lock
Note: Use only Samsung approved charging
devices and batteries. Samsung accessories
are designed for your device to maximize
battery life. Using other accessories may
void your warranty and may cause damage.
Charge the phone
Before turning on your phone, charge it fully.
1. Remove the back cover and battery.
2. Slide the SIM card into the SIM card
slot.
3. Slide the microSD™ card into the
microSD card slot.
4. Install the battery and replace the back
cover
microSD sold separately
Printed in Mexico
GH68-49804A
3
From a Home screen swipe up, and then
tap Settings to customize, connect
or turn on options to personalize your
phone:
CONNECTIONS
Connect to a Wi-Fi network, Bluetooth
device and other connection options.
SOUNDS AND VIBRATION
Set device volume and sounds.
DISPLAY
Customize the home screen and
display brightness.
LOCK SCREEN
Select a screen lock type and set
security options.
Wallpaper
Customize your phone
Pinch the home screen to change the look of your phone:
Widgets Home screen
settings
Need help?
The Help setting displays the device
user manual. The user manual provides
information about the following and
more.
Learn more
To open, from the Home screen, swipe up
and tap Settings > Help .
Make a call
Samsung +
Contacts
Accessibility settings
2Set up your phone
Your SIM card may be pre-installed.
Samsung Care
How can we help you?
GET TO KNOW YOUR PRODUCT:
• Access user manuals, tips and more at
samsung.com/us/support.
ASK THE COMMUNITY:
• Ask questions and get solutions from
Samsung customers, at
us.community.samsung.com.
CONTACT US FOR SUPPORT:
• For hardware or software support, visit
samsung.com/us/support/contact or call
us at 1.800.SAMSUNG.
• Find a service location nearyou, at
support-us.samsung.com/cyber/locator/
asc_locator.jsp.
Quick Reference
Manual 1About your phone
USB/Charger port
Camera
Speaker
Flash
Camera
+
-
Volume
Power/Lock
Note: Use only Samsung approved charging
devices and batteries. Samsung accessories
are designed for your device to maximize
battery life. Using other accessories may
void your warranty and may cause damage.
Charge the phone
Before turning on your phone, charge it fully.
1. Remove the back cover and battery.
2. Slide the SIM card into the SIM card
slot.
3. Slide the microSD™ card into the
microSD card slot.
4. Install the battery and replace the back
cover
microSD sold separately
Printed in Mexico
GH68-49804A
3
From a Home screen swipe up, and then
tap Settings to customize, connect
or turn on options to personalize your
phone:
CONNECTIONS
Connect to a Wi-Fi network, Bluetooth
device and other connection options.
SOUNDS AND VIBRATION
Set device volume and sounds.
DISPLAY
Customize the home screen and
display brightness.
LOCK SCREEN
Select a screen lock type and set
security options.
Wallpaper
Customize your phone
Pinch the home screen to change the look of your phone:
Widgets Home screen
settings
Need help?
The Help setting displays the device
user manual. The user manual provides
information about the following and
more.
Learn more
To open, from the Home screen, swipe up
and tap Settings > Help .
Make a call
Samsung +
Contacts
Accessibility settings
2Set up your phone
Your SIM card may be pre-installed.
Samsung Care
How can we help you?
GET TO KNOW YOUR PRODUCT:
• Access user manuals, tips and more at
samsung.com/us/support.
ASK THE COMMUNITY:
• Ask questions and get solutions from
Samsung customers, at
us.community.samsung.com.
CONTACT US FOR SUPPORT:
• For hardware or software support, visit
samsung.com/us/support/contact or call
us at 1.800.SAMSUNG.
• Find a service location nearyou, at
support-us.samsung.com/cyber/locator/
asc_locator.jsp.
Quick Reference
Manual 1About your phone
USB/Charger port
Camera
Speaker
Flash
Camera
+
-
Volume
Power/Lock
Note: Use only Samsung approved charging
devices and batteries. Samsung accessories
are designed for your device to maximize
battery life. Using other accessories may
void your warranty and may cause damage.
Charge the phone
Before turning on your phone, charge it fully.
1. Remove the back cover and battery.
2. Slide the SIM card into the SIM card
slot.
3. Slide the microSD™ card into the
microSD card slot.
4. Install the battery and replace the back
cover
microSD sold separately
Printed in Mexico
GH68-49804A
3
From a Home screen swipe up, and then
tap Settings to customize, connect
or turn on options to personalize your
phone:
CONNECTIONS
Connect to a Wi-Fi network, Bluetooth
device and other connection options.
SOUNDS AND VIBRATION
Set device volume and sounds.
DISPLAY
Customize the home screen and
display brightness.
LOCK SCREEN
Select a screen lock type and set
security options.
Wallpaper
Customize your phone
Pinch the home screen to change the look of your phone:
Widgets Home screen
settings
Need help?
The Help setting displays the device
user manual. The user manual provides
information about the following and
more.
Learn more
To open, from the Home screen, swipe up
and tap Settings > Help .
Make a call
Samsung +
Contacts
Accessibility settings
2Set up your phone
Your SIM card may be pre-installed.
Samsung Care
How can we help you?
GET TO KNOW YOUR PRODUCT:
• Access user manuals, tips and more at
samsung.com/us/support.
ASK THE COMMUNITY:
• Ask questions and get solutions from
Samsung customers, at
us.community.samsung.com.
CONTACT US FOR SUPPORT:
• For hardware orsoftware support, visit
samsung.com/us/support/contact or call
us at 1.800.SAMSUNG.
• Find a service location nearyou, at
support-us.samsung.com/cyber/locator/
asc_locator.jsp.
Quick Reference
Manual 1About your phone
USB/Charger port
Camera
Speaker
Flash
Camera
+
-
Volume
Power/Lock
Note: Use only Samsung approved charging
devices and batteries. Samsung accessories
are designed for your device to maximize
battery life. Using other accessories may
void your warranty and may cause damage.
Charge the phone
Before turning on your phone, charge it fully.
1. Remove the back cover and battery.
2. Slide the SIM card into the SIM card
slot.
3. Slide the microSD™ card into the
microSD card slot.
4. Install the battery and replace the back
cover
microSD sold separately
Printed in Mexico
GH68-49804A
3
From a Home screen swipe up, and then
tap Settings to customize, connect
or turn on options to personalize your
phone:
CONNECTIONS
Connect to a Wi-Fi network, Bluetooth
device and other connection options.
SOUNDS AND VIBRATION
Set device volume and sounds.
DISPLAY
Customize the home screen and
display brightness.
LOCK SCREEN
Select a screen lock type and set
security options.
Wallpaper
Customize your phone
Pinch the home screen to change the look of your phone:
Widgets Home screen
settings
Need help?
The Help setting displays the device
user manual. The user manual provides
information about the following and
more.
Learn more
To open, from the Home screen, swipe up
and tap Settings > Help .
Make a call
Samsung +
Contacts
Accessibility settings
2Set up your phone
Your SIM card may be pre-installed.
Samsung Care
How can we help you?
GET TO KNOW YOUR PRODUCT:
• Access user manuals, tips and more at
samsung.com/us/support.
ASK THE COMMUNITY:
• Ask questions and get solutions from
Samsung customers, at
us.community.samsung.com.
CONTACT US FOR SUPPORT:
• For hardware or software support, visit
samsung.com/us/support/contact or call
us at 1.800.SAMSUNG.
• Find a service location nearyou, at
support-us.samsung.com/cyber/locator/
asc_locator.jsp.
Quick Reference
Manual 1About your phone
USB/Charger port
Camera
Speaker
Flash
Camera
+
-
Volume
Power/Lock
Note: Use only Samsung approved charging
devices and batteries. Samsung accessories
are designed for your device to maximize
battery life. Using other accessories may
void your warranty and may cause damage.
Charge the phone
Before turning on your phone, charge it fully.
1. Remove the back cover and battery.
2. Slide the SIM card into the SIM card
slot.
3. Slide the microSD™ card into the
microSD card slot.
4. Install the battery and replace the back
cover
microSD sold separately
Printed in Mexico
GH68-49804A
3
From a Home screen swipe up, and then
tap Settings to customize, connect
or turn on options to personalize your
phone:
CONNECTIONS
Connect to a Wi-Fi network, Bluetooth
device and other connection options.
SOUNDS AND VIBRATION
Set device volume and sounds.
DISPLAY
Customize the home screen and
display brightness.
LOCK SCREEN
Select a screen lock type and set
security options.
Wallpaper
Customize your phone
Pinch the home screen to change the look of your phone:
Widgets Home screen
settings
Need help?
The Help setting displays the device
user manual. The user manual provides
information about the following and
more.
Learn more
To open, from the Home screen, swipe up
and tap Settings > Help .
Make a call
Samsung +
Contacts
Accessibility settings
©2018 Samsung Electronics America, Inc.
Samsung and Galaxy J2 are both trademarks of Sam-
sung Electronics Co., Ltd. Android, Google, Google
Play, and other marks are trademarks of Google LLC.
Other company and product names mentioned herein
may be trademarks of their respective owners. Screen
images simulated. Appearance of phone may vary.
Search
From the home screen swipe up,
and search for anything on the phone.
For example enter an app or settings
name.
Contacts
• Tap to add new contacts.
• Enter the desired information
and tap SAVE to store the new entry.
• To edit, tap a name > Details > EDIT.
• Tap SAVE to complete.
• To delete, touch and hold a contact name
and tap DELETE.
Messages
• Tap to create a new
message.
Note: When entering a phone number
manually, press to add the number
as a recipient.
• Tap START to compose a message.
• Tap to add an attachment.
• Touch and hold to create an audio
message.
• Tap to add a sticker or a GIF.
• Tap to send the message.
Picture & Video
• Tap to take a photo.
• Drag left or right to zoom
in or out.
• Tap or swipe up to take seles.
• Swipe left or right to select a mode.
• Tap an effect from the top of the display.
• Tap to begin recording.
• Tap to capture a picture while
recording.
• Tap to pause a recording.
• Tap to end a video.
Metro®by T-Mobile
Quick Start Information
Service
You will need the following information when activating
service:
• Your name, address, and an eight-digit number that
you will use to access your account (your personal
identification number “PIN”).
• Your serial number (IMEI) and SIM card number.
Check the box label or phone settings to locate the
serial number. The SIM card number can be located
below the bottom bar code on the back of the SIM
card holder.
• Your choice of Metro by T-Mobile plan and services,
including unlimited data, talk and text plans.
• Install the battery, if applicable, and SIM card in
your new phone by following the step-by-step
instructions in this phone’s User Guide.
• Once your phone is powered up, dial 1.888.8metro8
(1.888.863.8768) to connect with an activation
representative who will assist you in activating your
phone. You can also activate your phone online by
visiting metropcs.com. (As soon as your service is
activated, be sure to fully charge the phone’s battery
before using it again.)
Account Detail:
• Text Message Reminder. Metro provides a text
message reminder on your phone before payment
is due.
• E-statement. View your statement summary online.
(Only available in select states.)
• Call Detail. View your call detail online for a listing
of all local calls made during the service cycle.
(Additional charge applies.)
Payment Options:
There are several ways to pay foryour Metro service.
• Auto Pay. Your credit or debit card is automatically
debited two days before payment is due.
• Express Pay. Pay by credit or debit card online at
metropcs.com.
• By Mail. Include your account number and phone
number on your check or money order and mail to:
Metro by T-Mobile, P.O. Box 5119, Carol Stream, IL
60197-5119.
• By Phone via Automated System. Pay by credit
or debit card from your Metro phone by dialing
1.888.8metro8. (Convenience fee applies.)
• Store Payment Machine.* Accepts cash, debit or
credit card (with PIN). (Convenience fee applies.)
• Over the Counter.* Pay at an Authorized Payment
Location with cash, check, credit or debit card.
(Fees vary based on location.)
• eWallet. Sign up for MyAccount through
metropcs.com and create your own secure eWallet
where you can safely store cards for quick payment
and set up auto pay.
• Text to Pay. The secure and easy way to pay your
monthly Metro service. Register your credit or debit
card with the Metro eWallet service and simply
respond to a text from PAYNOW (729699) to pay.
MyMetro®
Manage your Metro account right on your phone. By
dialing any of the customer service numbers, you can
change your rate plan, change your features, and pay for
service. Just follow the instructions on your phone.
ForAssistance:
Please visit your local Metro store or referto the following
options if you need additional assistance.
• Sign up for MyAccount to view account details, check
your balance, make a payment, manage eWallet and
more.
• Metro automated customer service from any
phone - 1.888.8metro8 (1.888.863.8768) and
follow the prompts
• Online information: metropcs.com
Please follow us at:
@metrobytmobile
facebook.com/Metrobytmobile
Copyright: Metro, MetroPCS and otherwords, slogans,
designs and devices are registered or unregistered
trademarks of T-Mobile USA, Inc. Copyright © 2018
T-Mobile USA, Inc. All other trademarks and other
intellectual property are the properties of their respective
owners.
Your device may not work if you alterits original software.
This device will only operate with rmware versions that
have been approved for use by Metro and the device
manufacturer. If unauthorized rmware is placed on the
device, it will not function.
Hearing aid compatibility: This phone has been tested
and rated for use with hearing aids for some of the
wireless technologies that it uses. However, there may
be some newerwireless technologies used in this phone
that have not been tested yet foruse with hearing aids.
It is important to try the different features of this phone
thoroughly and in different locations, using your hearing
aid or cochlearimplant, to determine if you hearany
interfering noise. Consult your service provideror the
manufacturerof this phone for information on hearing
aid compatibility. If you have questions about return or
exchange policies, consult your service provider or phone
retailer.
Your phone’s GPS system is enabled by default in order to
permit use of planned future services; see your phone’s
manual forinstructions should you wish to disable your
GPS for non-911 purposes.
Metro Terms and Conditions of Service
For the most recent and up-to-date version of the Metro
Terms and Conditions of Service to which you agree and
will be bound when you activate, use, change orpay for
yourMetro service, please visit metropcs.com/terms.
Welcome to Metro. We are pleased that you have selected
us as yourwireless carrier. Our Terms and Conditions of
Service are available at
https://www.metropcs.com/terms-conditions/terms-
conditions-service.html. These Terms and Conditions of
Service apply to all devices and wireless services provided
by us to you and consist of several parts, which may be
amended from time to time.
In the event that the terms and conditions relating to a
feature you may have selected or may be included in your
Rate Plan conict with the Metro Terms and Conditions of
Service, the Metro Terms and Conditions of Service shall
control.
By: (a) giving us a written or electronic signature or
telling us orally that you accept the Metro Terms and
Conditions of Service; (b) activating Service (if you are a
new subscriber); (c) using yourService afteryour Service
is activated or afteryou make a change or addition to
yourService; (d) paying for the Service; or(e) failing to
activate Service within 30 days afterthe purchase of your
wireless device, unless you return yourwireless device
within Metro’s applicable return period, you agree to the
Metro Terms and Conditions of Service and the terms and
conditions of service and use related to any feature you
may have selected or may be included in your Rate Plan,
including, but not limited to:
• You waive your right to a jury trial in disputes with
Metro;
• Your disputes with Metro will be decided by an
arbitrator;
• You waive your right to institute or participate in
class action litigation against Metro;
• You will provide Metro with accurate information
about yourself;
• Metro may communicate with you from time to time
about your Service;
• You will pay all taxes and regulatory fees even if
your rate plan is inclusive of taxes and regulatory
fees; and
• Metro may terminate your Service if you fail to
timely pay for your Service or violate the Terms and
Conditions of Service in any way, including abuse of
the Service or violations of applicable laws.
CustomerService. If you have any questions regarding your
Service or information in this Agreement, you may call our
activation centerat1-888-8metro8 (1.888.863.8768).
Billing for Premium and Third-Party Services
California Residents Only
Certain parties besides Metro have the ability to place
charges on your bill forpremium services. You may access
these services and authorize the placement of charges on
yourbill through your phone or online account. Metro also
provides customers, at no additional cost, with the ability
to restrict the placement of charges for premium and
third-party services on your account. Contact customer
care or go to www.metropcs.com/blocking for more
information.
Wi-Fi Calling
Wi-Fi Calling allows you to make and receive phone calls
and messages overa Wi-Fi connection.
Important: You must have an E911 address registered
with your account in order to use Wi-Fi Calling. You can
register an E911 address via the myMetro®Android™ app
that is either preinstalled on your phone, or available for
download from the Google Play™ Store. If you do not
have an Android smartphone, you can call 611 to update
the address.
* Not available at all locations.
©2018 Samsung Electronics America, Inc.
Samsung and Galaxy J2 are both trademarks of Sam-
sung Electronics Co., Ltd. Android, Google, Google
Play, and other marks are trademarks of Google LLC.
Other company and product names mentioned herein
may be trademarks of their respective owners. Screen
images simulated. Appearance of phone may vary.
Search
From the home screen swipe up,
and search for anything on the phone.
For example enter an app or settings
name.
Contacts
• Tap to add new contacts.
• Enter the desired information
and tap SAVE to store the new entry.
• To edit, tap a name > Details > EDIT.
• Tap SAVE to complete.
• To delete, touch and hold a contact name
and tap DELETE.
Messages
• Tap to create a new
message.
Note: When entering a phone number
manually, press to add the number
as a recipient.
• Tap START to compose a message.
• Tap to add an attachment.
• Touch and hold to create an audio
message.
• Tap to add a sticker or a GIF.
• Tap to send the message.
Picture & Video
• Tap to take a photo.
• Drag left or right to zoom
in or out.
• Tap or swipe up to take seles.
• Swipe left or right to select a mode.
• Tap an effect from the top of the display.
• Tap to begin recording.
• Tap to capture a picture while
recording.
• Tap to pause a recording.
• Tap to end a video.
Metro®by T-Mobile
Quick Start Information
Service
You will need the following information when activating
service:
• Your name, address, and an eight-digit number that
you will use to access your account (your personal
identification number “PIN”).
• Your serial number (IMEI) and SIM card number.
Check the box label or phone settings to locate the
serial number. The SIM card number can be located
below the bottom bar code on the back of the SIM
card holder.
• Your choice of Metro by T-Mobile plan and services,
including unlimited data, talk and text plans.
• Install the battery, if applicable, and SIM card in
your new phone by following the step-by-step
instructions in this phone’s User Guide.
• Once your phone is powered up, dial 1.888.8metro8
(1.888.863.8768) to connect with an activation
representative who will assist you in activating your
phone. You can also activate your phone online by
visiting metropcs.com. (As soon as your service is
activated, be sure to fully charge the phone’s battery
before using it again.)
Account Detail:
• Text Message Reminder. Metro provides a text
message reminder on your phone before payment
is due.
• E-statement. View your statement summary online.
(Only available in select states.)
• Call Detail. View your call detail online for a listing
of all local calls made during the service cycle.
(Additional charge applies.)
Payment Options:
There are several ways to pay foryourMetro service.
• Auto Pay. Your credit or debit card is automatically
debited two days before payment is due.
• Express Pay. Pay by credit or debit card online at
metropcs.com.
• By Mail. Include your account number and phone
number on your check or money order and mail to:
Metro by T-Mobile, P.O. Box 5119, Carol Stream, IL
60197-5119.
• By Phone via Automated System. Pay by credit
or debit card from your Metro phone by dialing
1.888.8metro8. (Convenience fee applies.)
• Store Payment Machine.* Accepts cash, debit or
credit card (with PIN). (Convenience fee applies.)
• Over the Counter.* Pay at an Authorized Payment
Location with cash, check, credit or debit card.
(Fees vary based on location.)
• eWallet. Sign up for MyAccount through
metropcs.com and create your own secure eWallet
where you can safely store cards for quick payment
and set up auto pay.
• Text to Pay. The secure and easy way to pay your
monthly Metro service. Register your credit or debit
card with the Metro eWallet service and simply
respond to a text from PAYNOW (729699) to pay.
MyMetro®
Manage your Metro account right on your phone. By
dialing any of the customer service numbers, you can
change your rate plan, change your features, and pay for
service. Just follow the instructions on your phone.
ForAssistance:
Please visit yourlocal Metro store orreferto the following
options if you need additional assistance.
• Sign up for MyAccount to view account details, check
your balance, make a payment, manage eWallet and
more.
• Metro automated customer service from any
phone - 1.888.8metro8 (1.888.863.8768) and
follow the prompts
• Online information: metropcs.com
Please follow us at:
@metrobytmobile
facebook.com/Metrobytmobile
Copyright: Metro, MetroPCS and otherwords, slogans,
designs and devices are registered or unregistered
trademarks of T-Mobile USA, Inc. Copyright © 2018
T-Mobile USA, Inc. All other trademarks and other
intellectual property are the properties of their respective
owners.
Your device may not work if you alter its original software.
This device will only operate with rmware versions that
have been approved for use by Metro and the device
manufacturer. If unauthorized rmware is placed on the
device, it will not function.
Hearing aid compatibility: This phone has been tested
and rated for use with hearing aids forsome of the
wireless technologies that it uses. However, there may
be some newerwireless technologies used in this phone
that have not been tested yet for use with hearing aids.
It is important to try the different features of this phone
thoroughly and in different locations, using your hearing
aid or cochlearimplant, to determine if you hearany
interfering noise. Consult your service provider or the
manufacturerof this phone for information on hearing
aid compatibility. If you have questions about return or
exchange policies, consult your service provider or phone
retailer.
Your phone’s GPS system is enabled by default in order to
permit use of planned future services; see your phone’s
manual forinstructions should you wish to disable your
GPS for non-911 purposes.
Metro Terms and Conditions of Service
For the most recent and up-to-date version of the Metro
Terms and Conditions of Service to which you agree and
will be bound when you activate, use, change or pay for
yourMetro service, please visit metropcs.com/terms.
Welcome to Metro. We are pleased that you have selected
us as yourwireless carrier. Our Terms and Conditions of
Service are available at
https://www.metropcs.com/terms-conditions/terms-
conditions-service.html. These Terms and Conditions of
Service apply to all devices and wireless services provided
by us to you and consist of several parts, which may be
amended from time to time.
In the event that the terms and conditions relating to a
feature you may have selected or may be included in your
Rate Plan conict with the Metro Terms and Conditions of
Service, the Metro Terms and Conditions of Service shall
control.
By: (a) giving us a written orelectronic signature or
telling us orally that you accept the Metro Terms and
Conditions of Service; (b) activating Service (if you are a
new subscriber); (c) using yourService afteryour Service
is activated or afteryou make a change or addition to
yourService; (d) paying for the Service; or(e) failing to
activate Service within 30 days afterthe purchase of your
wireless device, unless you return yourwireless device
within Metro’s applicable return period, you agree to the
Metro Terms and Conditions of Service and the terms and
conditions of service and use related to any feature you
may have selected or may be included in your Rate Plan,
including, but not limited to:
• You waive your right to a jury trial in disputes with
Metro;
• Your disputes with Metro will be decided by an
arbitrator;
• You waive your right to institute or participate in
class action litigation against Metro;
• You will provide Metro with accurate information
about yourself;
• Metro may communicate with you from time to time
about your Service;
• You will pay all taxes and regulatory fees even if
your rate plan is inclusive of taxes and regulatory
fees; and
• Metro may terminate your Service if you fail to
timely pay for your Service or violate the Terms and
Conditions of Service in any way, including abuse of
the Service or violations of applicable laws.
CustomerService. If you have any questions regarding your
Service or information in this Agreement, you may call our
activation centerat1-888-8metro8 (1.888.863.8768).
Billing for Premium and Third-Party Services
California Residents Only
Certain parties besides Metro have the ability to place
charges on your bill forpremium services. You may access
these services and authorize the placement of charges on
yourbill through your phone or online account. Metro also
provides customers, at no additional cost, with the ability
to restrict the placement of charges for premium and
third-party services on your account. Contact customer
care or go to www.metropcs.com/blocking for more
information.
Wi-Fi Calling
Wi-Fi Calling allows you to make and receive phone calls
and messages overa Wi-Fi connection.
Important: You must have an E911 address registered
with your account in order to use Wi-Fi Calling. You can
register an E911 address via the myMetro®Android™ app
that is either preinstalled on your phone, or available for
download from the Google Play™ Store. If you do not
have an Android smartphone, you can call 611 to update
the address.
* Not available at all locations.
©2018 Samsung Electronics America, Inc.
Samsung and Galaxy J2 are both trademarks of Sam-
sung Electronics Co., Ltd. Android, Google, Google
Play, and other marks are trademarks of Google LLC.
Other company and product names mentioned herein
may be trademarks of their respective owners. Screen
images simulated. Appearance of phone may vary.
Search
From the home screen swipe up,
and search for anything on the phone.
For example enter an app or settings
name.
Contacts
• Tap to add new contacts.
• Enterthe desired information
and tap SAVE to store the new entry.
• To edit, tap a name > Details > EDIT.
• Tap SAVE to complete.
• To delete, touch and hold a contact name
and tap DELETE.
Messages
• Tap to create a new
message.
Note: When entering a phone number
manually, press to add the number
as a recipient.
• Tap START to compose a message.
• Tap to add an attachment.
• Touch and hold to create an audio
message.
• Tap to add a sticker or a GIF.
• Tap to send the message.
Picture & Video
• Tap to take a photo.
• Drag left or right to zoom
in or out.
• Tap or swipe up to take seles.
• Swipe left or right to select a mode.
• Tap an effect from the top of the display.
• Tap to begin recording.
• Tap to capture a picture while
recording.
• Tap to pause a recording.
• Tap to end a video.
Metro®by T-Mobile
Quick Start Information
Service
You will need the following information when activating
service:
• Your name, address, and an eight-digit number that
you will use to access your account (your personal
identification number “PIN”).
• Your serial number (IMEI) and SIM card number.
Check the box label or phone settings to locate the
serial number. The SIM card number can be located
below the bottom bar code on the back of the SIM
card holder.
• Your choice of Metro by T-Mobile plan and services,
including unlimited data, talk and text plans.
• Install the battery, if applicable, and SIM card in
your new phone by following the step-by-step
instructions in this phone’s User Guide.
• Once your phone is powered up, dial 1.888.8metro8
(1.888.863.8768) to connect with an activation
representative who will assist you in activating your
phone. You can also activate your phone online by
visiting metropcs.com. (As soon as your service is
activated, be sure to fully charge the phone’s battery
before using it again.)
Account Detail:
• Text Message Reminder. Metro provides a text
message reminder on your phone before payment
is due.
• E-statement. View your statement summary online.
(Only available in select states.)
• Call Detail. View your call detail online for a listing
of all local calls made during the service cycle.
(Additional charge applies.)
Payment Options:
There are several ways to pay foryour Metro service.
• Auto Pay. Your credit or debit card is automatically
debited two days before payment is due.
• Express Pay. Pay by credit or debit card online at
metropcs.com.
• By Mail. Include your account number and phone
number on your check or money order and mail to:
Metro by T-Mobile, P.O. Box 5119, Carol Stream, IL
60197-5119.
• By Phone via Automated System. Pay by credit
or debit card from your Metro phone by dialing
1.888.8metro8. (Convenience fee applies.)
• Store Payment Machine.* Accepts cash, debit or
credit card (with PIN). (Convenience fee applies.)
• Over the Counter.* Pay at an Authorized Payment
Location with cash, check, credit or debit card.
(Fees vary based on location.)
• eWallet. Sign up for MyAccount through
metropcs.com and create your own secure eWallet
where you can safely store cards for quick payment
and set up auto pay.
• Text to Pay. The secure and easy way to pay your
monthly Metro service. Register your credit or debit
card with the Metro eWallet service and simply
respond to a text from PAYNOW (729699) to pay.
MyMetro®
Manage your Metro account right on your phone. By
dialing any of the customer service numbers, you can
change your rate plan, change your features, and pay for
service. Just follow the instructions on your phone.
ForAssistance:
Please visit your local Metro store or referto the following
options if you need additional assistance.
• Sign up for MyAccount to view account details, check
your balance, make a payment, manage eWallet and
more.
• Metro automated customer service from any
phone - 1.888.8metro8 (1.888.863.8768) and
follow the prompts
• Online information: metropcs.com
Please follow us at:
@metrobytmobile
facebook.com/Metrobytmobile
Copyright: Metro, MetroPCS and otherwords, slogans,
designs and devices are registered or unregistered
trademarks of T-Mobile USA, Inc. Copyright © 2018
T-Mobile USA, Inc. All other trademarks and other
intellectual property are the properties of their respective
owners.
Your device may not work if you alterits original software.
This device will only operate with rmware versions that
have been approved for use by Metro and the device
manufacturer. If unauthorized rmware is placed on the
device, it will not function.
Hearing aid compatibility: This phone has been tested
and rated for use with hearing aids for some of the
wireless technologies that it uses. However, there may
be some newerwireless technologies used in this phone
that have not been tested yet foruse with hearing aids.
It is important to try the different features of this phone
thoroughly and in different locations, using your hearing
aid or cochlearimplant, to determine if you hear any
interfering noise. Consult your service provideror the
manufacturer of this phone for information on hearing
aid compatibility. If you have questions about return or
exchange policies, consult your service provider or phone
retailer.
Your phone’s GPS system is enabled by default in order to
permit use of planned future services; see your phone’s
manual forinstructions should you wish to disable your
GPS for non-911 purposes.
Metro Terms and Conditions of Service
For the most recent and up-to-date version of the Metro
Terms and Conditions of Service to which you agree and
will be bound when you activate, use, change or pay for
yourMetro service, please visit metropcs.com/terms.
Welcome to Metro. We are pleased that you have selected
us as yourwireless carrier. Our Terms and Conditions of
Service are available at
https://www.metropcs.com/terms-conditions/terms-
conditions-service.html. These Terms and Conditions of
Service apply to all devices and wireless services provided
by us to you and consist of several parts, which may be
amended from time to time.
In the event that the terms and conditions relating to a
feature you may have selected or may be included in your
Rate Plan conict with the Metro Terms and Conditions of
Service, the Metro Terms and Conditions of Service shall
control.
By: (a) giving us a written or electronic signature or
telling us orally that you accept the Metro Terms and
Conditions of Service; (b) activating Service (if you are a
new subscriber); (c) using your Service afteryour Service
is activated or afteryou make a change or addition to
yourService; (d) paying for the Service; or(e) failing to
activate Service within 30 days afterthe purchase of your
wireless device, unless you return yourwireless device
within Metro’s applicable return period, you agree to the
Metro Terms and Conditions of Service and the terms and
conditions of service and use related to any feature you
may have selected or may be included in yourRate Plan,
including, but not limited to:
• You waive your right to a jury trial in disputes with
Metro;
• Your disputes with Metro will be decided by an
arbitrator;
• You waive your right to institute or participate in
class action litigation against Metro;
• You will provide Metro with accurate information
about yourself;
• Metro may communicate with you from time to time
about your Service;
• You will pay all taxes and regulatory fees even if
your rate plan is inclusive of taxes and regulatory
fees; and
• Metro may terminate your Service if you fail to
timely pay for your Service or violate the Terms and
Conditions of Service in any way, including abuse of
the Service or violations of applicable laws.
CustomerService. If you have any questions regarding your
Service orinformation in this Agreement, you may call our
activation centerat1-888-8metro8 (1.888.863.8768).
Billing for Premium and Third-Party Services
California Residents Only
Certain parties besides Metro have the ability to place
charges on your bill for premium services. You may access
these services and authorize the placement of charges on
yourbill through your phone or online account. Metro also
provides customers, at no additional cost, with the ability
to restrict the placement of charges for premium and
third-party services on your account. Contact customer
care or go to www.metropcs.com/blocking for more
information.
Wi-Fi Calling
Wi-Fi Calling allows you to make and receive phone calls
and messages overa Wi-Fi connection.
Important: You must have an E911 address registered
with your account in order to use Wi-Fi Calling. You can
register an E911 address via the myMetro®Android™ app
that is either preinstalled on your phone, or available for
download from the Google Play™ Store. If you do not
have an Android smartphone, you can call 611 to update
the address.
* Not available at all locations.
©2018 Samsung Electronics America, Inc.
Samsung and Galaxy J2 are both trademarks of Sam-
sung Electronics Co., Ltd. Android, Google, Google
Play, and other marks are trademarks of Google LLC.
Other company and product names mentioned herein
may be trademarks of their respective owners. Screen
images simulated. Appearance of phone may vary.
Search
From the home screen swipe up,
and search for anything on the phone.
For example enter an app or settings
name.
Contacts
• Tap to add new contacts.
• Enterthe desired information
and tap SAVE to store the new entry.
• To edit, tap a name > Details > EDIT.
• Tap SAVE to complete.
• To delete, touch and hold a contact name
and tap DELETE.
Messages
• Tap to create a new
message.
Note: When entering a phone number
manually, press to add the number
as a recipient.
• Tap START to compose a message.
• Tap to add an attachment.
• Touch and hold to create an audio
message.
• Tap to add a sticker or a GIF.
• Tap to send the message.
Picture & Video
• Tap to take a photo.
• Drag left or right to zoom
in or out.
• Tap or swipe up to take seles.
• Swipe left or right to select a mode.
• Tap an effect from the top of the display.
• Tap to begin recording.
• Tap to capture a picture while
recording.
• Tap to pause a recording.
• Tap to end a video.
Metro®by T-Mobile
Quick Start Information
Service
You will need the following information when activating
service:
• Your name, address, and an eight-digit number that
you will use to access your account (your personal
identification number “PIN”).
• Your serial number (IMEI) and SIM card number.
Check the box label or phone settings to locate the
serial number. The SIM card number can be located
below the bottom bar code on the back of the SIM
card holder.
• Your choice of Metro by T-Mobile plan and services,
including unlimited data, talk and text plans.
• Install the battery, if applicable, and SIM card in
your new phone by following the step-by-step
instructions in this phone’s User Guide.
• Once your phone is powered up, dial 1.888.8metro8
(1.888.863.8768) to connect with an activation
representative who will assist you in activating your
phone. You can also activate your phone online by
visiting metropcs.com. (As soon as your service is
activated, be sure to fully charge the phone’s battery
before using it again.)
Account Detail:
• Text Message Reminder. Metro provides a text
message reminder on your phone before payment
is due.
• E-statement. View your statement summary online.
(Only available in select states.)
• Call Detail. View your call detail online for a listing
of all local calls made during the service cycle.
(Additional charge applies.)
Payment Options:
There are several ways to pay foryour Metro service.
• Auto Pay. Your credit or debit card is automatically
debited two days before payment is due.
• Express Pay. Pay by credit or debit card online at
metropcs.com.
• By Mail. Include your account number and phone
number on your check or money order and mail to:
Metro by T-Mobile, P.O. Box 5119, Carol Stream, IL
60197-5119.
• By Phone via Automated System. Pay by credit
or debit card from your Metro phone by dialing
1.888.8metro8. (Convenience fee applies.)
• Store Payment Machine.* Accepts cash, debit or
credit card (with PIN). (Convenience fee applies.)
• Over the Counter.* Pay at an Authorized Payment
Location with cash, check, credit or debit card.
(Fees vary based on location.)
• eWallet. Sign up for MyAccount through
metropcs.com and create your own secure eWallet
where you can safely store cards for quick payment
and set up auto pay.
• Text to Pay. The secure and easy way to pay your
monthly Metro service. Register your credit or debit
card with the Metro eWallet service and simply
respond to a text from PAYNOW (729699) to pay.
MyMetro®
Manage your Metro account right on your phone. By
dialing any of the customer service numbers, you can
change your rate plan, change your features, and pay for
service. Just follow the instructions on your phone.
ForAssistance:
Please visit your local Metro store or referto the following
options if you need additional assistance.
• Sign up for MyAccount to view account details, check
your balance, make a payment, manage eWallet and
more.
• Metro automated customer service from any
phone - 1.888.8metro8 (1.888.863.8768) and
follow the prompts
• Online information: metropcs.com
Please follow us at:
@metrobytmobile
facebook.com/Metrobytmobile
Copyright: Metro, MetroPCS and otherwords, slogans,
designs and devices are registered or unregistered
trademarks of T-Mobile USA, Inc. Copyright © 2018
T-Mobile USA, Inc. All other trademarks and other
intellectual property are the properties of their respective
owners.
Your device may not work if you alterits original software.
This device will only operate with rmware versions that
have been approved for use by Metro and the device
manufacturer. If unauthorized rmware is placed on the
device, it will not function.
Hearing aid compatibility: This phone has been tested
and rated for use with hearing aids for some of the
wireless technologies that it uses. However, there may
be some newerwireless technologies used in this phone
that have not been tested yet foruse with hearing aids.
It is important to try the different features of this phone
thoroughly and in different locations, using your hearing
aid or cochlearimplant, to determine if you hear any
interfering noise. Consult your service provideror the
manufacturer of this phone for information on hearing
aid compatibility. If you have questions about return or
exchange policies, consult your service provider or phone
retailer.
Your phone’s GPS system is enabled by default in order to
permit use of planned future services; see your phone’s
manual forinstructions should you wish to disable your
GPS for non-911 purposes.
Metro Terms and Conditions of Service
For the most recent and up-to-date version of the Metro
Terms and Conditions of Service to which you agree and
will be bound when you activate, use, change or pay for
yourMetro service, please visit metropcs.com/terms.
Welcome to Metro. We are pleased that you have selected
us as yourwireless carrier. Our Terms and Conditions of
Service are available at
https://www.metropcs.com/terms-conditions/terms-
conditions-service.html. These Terms and Conditions of
Service apply to all devices and wireless services provided
by us to you and consist of several parts, which may be
amended from time to time.
In the event that the terms and conditions relating to a
feature you may have selected or may be included in your
Rate Plan conict with the Metro Terms and Conditions of
Service, the Metro Terms and Conditions of Service shall
control.
By: (a) giving us a written or electronic signature or
telling us orally that you accept the Metro Terms and
Conditions of Service; (b) activating Service (if you are a
new subscriber); (c) using your Service afteryour Service
is activated or afteryou make a change or addition to
yourService; (d) paying for the Service; or(e) failing to
activate Service within 30 days afterthe purchase of your
wireless device, unless you return yourwireless device
within Metro’s applicable return period, you agree to the
Metro Terms and Conditions of Service and the terms and
conditions of service and use related to any feature you
may have selected or may be included in yourRate Plan,
including, but not limited to:
• You waive your right to a jury trial in disputes with
Metro;
• Your disputes with Metro will be decided by an
arbitrator;
• You waive your right to institute or participate in
class action litigation against Metro;
• You will provide Metro with accurate information
about yourself;
• Metro may communicate with you from time to time
about your Service;
• You will pay all taxes and regulatory fees even if
your rate plan is inclusive of taxes and regulatory
fees; and
• Metro may terminate your Service if you fail to
timely pay for your Service or violate the Terms and
Conditions of Service in any way, including abuse of
the Service or violations of applicable laws.
CustomerService. If you have any questions regarding your
Service orinformation in this Agreement, you may call our
activation centerat1-888-8metro8 (1.888.863.8768).
Billing for Premium and Third-Party Services
California Residents Only
Certain parties besides Metro have the ability to place
charges on your bill for premium services. You may access
these services and authorize the placement of charges on
yourbill through your phone or online account. Metro also
provides customers, at no additional cost, with the ability
to restrict the placement of charges for premium and
third-party services on your account. Contact customer
care or go to www.metropcs.com/blocking for more
information.
Wi-Fi Calling
Wi-Fi Calling allows you to make and receive phone calls
and messages overa Wi-Fi connection.
Important: You must have an E911 address registered
with your account in order to use Wi-Fi Calling. You can
register an E911 address via the myMetro®Android™ app
that is either preinstalled on your phone, or available for
download from the Google Play™ Store. If you do not
have an Android smartphone, you can call 611 to update
the address.
* Not available at all locations.
©2018 Samsung Electronics America, Inc.
Samsung and Galaxy J2 are both trademarks of Sam-
sung Electronics Co., Ltd. Android, Google, Google
Play, and other marks are trademarks of Google LLC.
Other company and product names mentioned herein
may be trademarks of their respective owners. Screen
images simulated. Appearance of phone may vary.
Search
From the home screen swipe up,
and search for anything on the phone.
For example enter an app or settings
name.
Contacts
• Tap to add new contacts.
• Enter the desired information
and tap SAVE to store the new entry.
• To edit, tap a name > Details > EDIT.
• Tap SAVE to complete.
• To delete, touch and hold a contact name
and tap DELETE.
Messages
• Tap to create a new
message.
Note: When entering a phone number
manually, press to add the number
as a recipient.
• Tap START to compose a message.
• Tap to add an attachment.
• Touch and hold to create an audio
message.
• Tap to add a sticker or a GIF.
• Tap to send the message.
Picture & Video
• Tap to take a photo.
• Drag left or right to zoom
in or out.
• Tap or swipe up to take seles.
• Swipe left or right to select a mode.
• Tap an effect from the top of the display.
• Tap to begin recording.
• Tap to capture a picture while
recording.
• Tap to pause a recording.
• Tap to end a video.
Metro®by T-Mobile
Quick Start Information
Service
You will need the following information when activating
service:
• Your name, address, and an eight-digit number that
you will use to access your account (your personal
identification number “PIN”).
• Your serial number (IMEI) and SIM card number.
Check the box label or phone settings to locate the
serial number. The SIM card number can be located
below the bottom bar code on the back of the SIM
card holder.
• Your choice of Metro by T-Mobile plan and services,
including unlimited data, talk and text plans.
• Install the battery, if applicable, and SIM card in
your new phone by following the step-by-step
instructions in this phone’s User Guide.
• Once your phone is powered up, dial 1.888.8metro8
(1.888.863.8768) to connect with an activation
representative who will assist you in activating your
phone. You can also activate your phone online by
visiting metropcs.com. (As soon as your service is
activated, be sure to fully charge the phone’s battery
before using it again.)
Account Detail:
• Text Message Reminder. Metro provides a text
message reminder on your phone before payment
is due.
• E-statement. View your statement summary online.
(Only available in select states.)
• Call Detail. View your call detail online for a listing
of all local calls made during the service cycle.
(Additional charge applies.)
Payment Options:
There are several ways to pay foryourMetro service.
• Auto Pay. Your credit or debit card is automatically
debited two days before payment is due.
• Express Pay. Pay by credit or debit card online at
metropcs.com.
• By Mail. Include your account number and phone
number on your check or money order and mail to:
Metro by T-Mobile, P.O. Box 5119, Carol Stream, IL
60197-5119.
• By Phone via Automated System. Pay by credit
or debit card from your Metro phone by dialing
1.888.8metro8. (Convenience fee applies.)
• Store Payment Machine.* Accepts cash, debit or
credit card (with PIN). (Convenience fee applies.)
• Over the Counter.* Pay at an Authorized Payment
Location with cash, check, credit or debit card.
(Fees vary based on location.)
• eWallet. Sign up for MyAccount through
metropcs.com and create your own secure eWallet
where you can safely store cards for quick payment
and set up auto pay.
• Text to Pay. The secure and easy way to pay your
monthly Metro service. Register your credit or debit
card with the Metro eWallet service and simply
respond to a text from PAYNOW (729699) to pay.
MyMetro®
Manage your Metro account right on your phone. By
dialing any of the customer service numbers, you can
change your rate plan, change your features, and pay for
service. Just follow the instructions on your phone.
ForAssistance:
Please visit your local Metro store or refer to the following
options if you need additional assistance.
• Sign up for MyAccount to view account details, check
your balance, make a payment, manage eWallet and
more.
• Metro automated customer service from any
phone - 1.888.8metro8 (1.888.863.8768) and
follow the prompts
• Online information: metropcs.com
Please follow us at:
@metrobytmobile
facebook.com/Metrobytmobile
Copyright: Metro, MetroPCS and otherwords, slogans,
designs and devices are registered or unregistered
trademarks of T-Mobile USA, Inc. Copyright © 2018
T-Mobile USA, Inc. All othertrademarks and other
intellectual property are the properties of their respective
owners.
Your device may not work if you alter its original software.
This device will only operate with rmware versions that
have been approved for use by Metro and the device
manufacturer. If unauthorized rmware is placed on the
device, it will not function.
Hearing aid compatibility: This phone has been tested
and rated for use with hearing aids for some of the
wireless technologies that it uses. However, there may
be some newerwireless technologies used in this phone
that have not been tested yet for use with hearing aids.
It is important to try the different features of this phone
thoroughly and in different locations, using yourhearing
aid or cochlearimplant, to determine if you hear any
interfering noise. Consult your service provideror the
manufacturer of this phone for information on hearing
aid compatibility. If you have questions about return or
exchange policies, consult your service provider or phone
retailer.
Your phone’s GPS system is enabled by default in order to
permit use of planned future services; see your phone’s
manual for instructions should you wish to disable your
GPS for non-911 purposes.
Metro Terms and Conditions of Service
For the most recent and up-to-date version of the Metro
Terms and Conditions of Service to which you agree and
will be bound when you activate, use, change orpay for
yourMetro service, please visit metropcs.com/terms.
Welcome to Metro. We are pleased that you have selected
us as yourwireless carrier. OurTerms and Conditions of
Service are available at
https://www.metropcs.com/terms-conditions/terms-
conditions-service.html. These Terms and Conditions of
Service apply to all devices and wireless services provided
by us to you and consist of several parts, which may be
amended from time to time.
In the event that the terms and conditions relating to a
feature you may have selected ormay be included in your
Rate Plan conict with the Metro Terms and Conditions of
Service, the Metro Terms and Conditions of Service shall
control.
By: (a) giving us a written or electronic signature or
telling us orally that you accept the Metro Terms and
Conditions of Service; (b) activating Service (if you are a
new subscriber); (c) using your Service afteryour Service
is activated or afteryou make a change or addition to
yourService; (d) paying for the Service; or(e) failing to
activate Service within 30 days afterthe purchase of your
wireless device, unless you return yourwireless device
within Metro’s applicable return period, you agree to the
Metro Terms and Conditions of Service and the terms and
conditions of service and use related to any feature you
may have selected or may be included in your Rate Plan,
including, but not limited to:
• You waive your right to a jury trial in disputes with
Metro;
• Your disputes with Metro will be decided by an
arbitrator;
• You waive your right to institute or participate in
class action litigation against Metro;
• You will provide Metro with accurate information
about yourself;
• Metro may communicate with you from time to time
about your Service;
• You will pay all taxes and regulatory fees even if
your rate plan is inclusive of taxes and regulatory
fees; and
• Metro may terminate your Service if you fail to
timely pay for your Service or violate the Terms and
Conditions of Service in any way, including abuse of
the Service or violations of applicable laws.
CustomerService. If you have any questions regarding your
Service orinformation in this Agreement, you may call our
activation centerat1-888-8metro8 (1.888.863.8768).
Billing for Premium and Third-Party Services
California Residents Only
Certain parties besides Metro have the ability to place
charges on your bill for premium services. You may access
these services and authorize the placement of charges on
yourbill through your phone or online account. Metro also
provides customers, at no additional cost, with the ability
to restrict the placement of charges for premium and
third-party services on youraccount. Contact customer
care or go to www.metropcs.com/blocking for more
information.
Wi-Fi Calling
Wi-Fi Calling allows you to make and receive phone calls
and messages overa Wi-Fi connection.
Important: You must have an E911 address registered
with your account in order to use Wi-Fi Calling. You can
register an E911 address via the myMetro®Android™ app
that is either preinstalled on your phone, or available for
download from the Google Play™ Store. If you do not
have an Android smartphone, you can call 611 to update
the address.
* Not available at all locations.
©2018 Samsung Electronics America, Inc.
Samsung and Galaxy J2 are both trademarks of Sam-
sung Electronics Co., Ltd. Android, Google, Google
Play, and other marks are trademarks of Google LLC.
Other company and product names mentioned herein
may be trademarks of their respective owners. Screen
images simulated. Appearance of phone may vary.
Search
From the home screen swipe up,
and search for anything on the phone.
For example enter an app or settings
name.
Contacts
• Tap to add new contacts.
• Enter the desired information
and tap SAVE to store the new entry.
• To edit, tap a name > Details > EDIT.
• Tap SAVE to complete.
• To delete, touch and hold a contact name
and tap DELETE.
Messages
• Tap to create a new
message.
Note: When entering a phone number
manually, press to add the number
as a recipient.
• Tap START to compose a message.
• Tap to add an attachment.
• Touch and hold to create an audio
message.
• Tap to add a sticker or a GIF.
• Tap to send the message.
Picture & Video
• Tap to take a photo.
• Drag left or right to zoom
in or out.
• Tap or swipe up to take seles.
• Swipe left or right to select a mode.
• Tap an effect from the top of the display.
• Tap to begin recording.
• Tap to capture a picture while
recording.
• Tap to pause a recording.
• Tap to end a video.
Metro®by T-Mobile
Quick Start Information
Service
You will need the following information when activating
service:
• Your name, address, and an eight-digit number that
you will use to access your account (your personal
identification number “PIN”).
• Your serial number (IMEI) and SIM card number.
Check the box label or phone settings to locate the
serial number. The SIM card number can be located
below the bottom bar code on the back of the SIM
card holder.
• Your choice of Metro by T-Mobile plan and services,
including unlimited data, talk and text plans.
• Install the battery, if applicable, and SIM card in
your new phone by following the step-by-step
instructions in this phone’s User Guide.
• Once your phone is powered up, dial 1.888.8metro8
(1.888.863.8768) to connect with an activation
representative who will assist you in activating your
phone. You can also activate your phone online by
visiting metropcs.com. (As soon as your service is
activated, be sure to fully charge the phone’s battery
before using it again.)
Account Detail:
• Text Message Reminder. Metro provides a text
message reminder on your phone before payment
is due.
• E-statement. View your statement summary online.
(Only available in select states.)
• Call Detail. View your call detail online for a listing
of all local calls made during the service cycle.
(Additional charge applies.)
Payment Options:
There are several ways to pay foryour Metro service.
• Auto Pay. Your credit or debit card is automatically
debited two days before payment is due.
• Express Pay. Pay by credit or debit card online at
metropcs.com.
• By Mail. Include your account number and phone
number on your check or money order and mail to:
Metro by T-Mobile, P.O. Box 5119, Carol Stream, IL
60197-5119.
• By Phone via Automated System. Pay by credit
or debit card from your Metro phone by dialing
1.888.8metro8. (Convenience fee applies.)
• Store Payment Machine.* Accepts cash, debit or
credit card (with PIN). (Convenience fee applies.)
• Over the Counter.* Pay at an Authorized Payment
Location with cash, check, credit or debit card.
(Fees vary based on location.)
• eWallet. Sign up for MyAccount through
metropcs.com and create your own secure eWallet
where you can safely store cards for quick payment
and set up auto pay.
• Text to Pay. The secure and easy way to pay your
monthly Metro service. Register your credit or debit
card with the Metro eWallet service and simply
respond to a text from PAYNOW (729699) to pay.
MyMetro®
Manage your Metro account right on your phone. By
dialing any of the customer service numbers, you can
change your rate plan, change your features, and pay for
service. Just follow the instructions on your phone.
ForAssistance:
Please visit your local Metro store or referto the following
options if you need additional assistance.
• Sign up for MyAccount to view account details, check
your balance, make a payment, manage eWallet and
more.
• Metro automated customer service from any
phone - 1.888.8metro8 (1.888.863.8768) and
follow the prompts
• Online information: metropcs.com
Please follow us at:
@metrobytmobile
facebook.com/Metrobytmobile
Copyright: Metro, MetroPCS and otherwords, slogans,
designs and devices are registered or unregistered
trademarks of T-Mobile USA, Inc. Copyright © 2018
T-Mobile USA, Inc. All other trademarks and other
intellectual property are the properties of their respective
owners.
Your device may not work if you alterits original software.
This device will only operate with rmware versions that
have been approved for use by Metro and the device
manufacturer. If unauthorized rmware is placed on the
device, it will not function.
Hearing aid compatibility: This phone has been tested
and rated for use with hearing aids for some of the
wireless technologies that it uses. However, there may
be some newerwireless technologies used in this phone
that have not been tested yet foruse with hearing aids.
It is important to try the different features of this phone
thoroughly and in different locations, using your hearing
aid or cochlearimplant, to determine if you hearany
interfering noise. Consult your service provideror the
manufacturerof this phone for information on hearing
aid compatibility. If you have questions about return or
exchange policies, consult your service provider or phone
retailer.
Your phone’s GPS system is enabled by default in order to
permit use of planned future services; see your phone’s
manual forinstructions should you wish to disable your
GPS for non-911 purposes.
Metro Terms and Conditions of Service
For the most recent and up-to-date version of the Metro
Terms and Conditions of Service to which you agree and
will be bound when you activate, use, change orpay for
yourMetro service, please visit metropcs.com/terms.
Welcome to Metro. We are pleased that you have selected
us as yourwireless carrier. Our Terms and Conditions of
Service are available at
https://www.metropcs.com/terms-conditions/terms-
conditions-service.html. These Terms and Conditions of
Service apply to all devices and wireless services provided
by us to you and consist of several parts, which may be
amended from time to time.
In the event that the terms and conditions relating to a
feature you may have selected or may be included in your
Rate Plan conict with the Metro Terms and Conditions of
Service, the Metro Terms and Conditions of Service shall
control.
By: (a) giving us a written or electronic signature or
telling us orally that you accept the Metro Terms and
Conditions of Service; (b) activating Service (if you are a
new subscriber); (c) using yourService afteryour Service
is activated or afteryou make a change or addition to
yourService; (d) paying for the Service; or(e) failing to
activate Service within 30 days afterthe purchase of your
wireless device, unless you return yourwireless device
within Metro’s applicable return period, you agree to the
Metro Terms and Conditions of Service and the terms and
conditions of service and use related to any feature you
may have selected or may be included in your Rate Plan,
including, but not limited to:
• You waive your right to a jury trial in disputes with
Metro;
• Your disputes with Metro will be decided by an
arbitrator;
• You waive your right to institute or participate in
class action litigation against Metro;
• You will provide Metro with accurate information
about yourself;
• Metro may communicate with you from time to time
about your Service;
• You will pay all taxes and regulatory fees even if
your rate plan is inclusive of taxes and regulatory
fees; and
• Metro may terminate your Service if you fail to
timely pay for your Service or violate the Terms and
Conditions of Service in any way, including abuse of
the Service or violations of applicable laws.
CustomerService. If you have any questions regarding your
Service or information in this Agreement, you may call our
activation centerat1-888-8metro8 (1.888.863.8768).
Billing for Premium and Third-Party Services
California Residents Only
Certain parties besides Metro have the ability to place
charges on your bill forpremium services. You may access
these services and authorize the placement of charges on
yourbill through your phone or online account. Metro also
provides customers, at no additional cost, with the ability
to restrict the placement of charges for premium and
third-party services on your account. Contact customer
care or go to www.metropcs.com/blocking for more
information.
Wi-Fi Calling
Wi-Fi Calling allows you to make and receive phone calls
and messages overa Wi-Fi connection.
Important: You must have an E911 address registered
with your account in order to use Wi-Fi Calling. You can
register an E911 address via the myMetro®Android™ app
that is either preinstalled on your phone, or available for
download from the Google Play™ Store. If you do not
have an Android smartphone, you can call 611 to update
the address.
* Not available at all locations.
©2018 Samsung Electronics America, Inc.
Samsung and Galaxy J2 are both trademarks of Sam-
sung Electronics Co., Ltd. Android, Google, Google
Play, and other marks are trademarks of Google LLC.
Other company and product names mentioned herein
may be trademarks of their respective owners. Screen
images simulated. Appearance of phone may vary.
Search
From the home screen swipe up,
and search for anything on the phone.
For example enter an app or settings
name.
Contacts
• Tap to add new contacts.
• Enterthe desired information
and tap SAVE to store the new entry.
• To edit, tap a name > Details > EDIT.
• Tap SAVE to complete.
• To delete, touch and hold a contact name
and tap DELETE.
Messages
• Tap to create a new
message.
Note: When entering a phone number
manually, press to add the number
as a recipient.
• Tap START to compose a message.
• Tap to add an attachment.
• Touch and hold to create an audio
message.
• Tap to add a sticker or a GIF.
• Tap to send the message.
Picture & Video
• Tap to take a photo.
• Drag left or right to zoom
in or out.
• Tap or swipe up to take seles.
• Swipe left or right to select a mode.
• Tap an effect from the top of the display.
• Tap to begin recording.
• Tap to capture a picture while
recording.
• Tap to pause a recording.
• Tap to end a video.
Metro®by T-Mobile
Quick Start Information
Service
You will need the following information when activating
service:
• Your name, address, and an eight-digit number that
you will use to access your account (your personal
identification number “PIN”).
• Your serial number (IMEI) and SIM card number.
Check the box label or phone settings to locate the
serial number. The SIM card number can be located
below the bottom bar code on the back of the SIM
card holder.
• Your choice of Metro by T-Mobile plan and services,
including unlimited data, talk and text plans.
• Install the battery, if applicable, and SIM card in
your new phone by following the step-by-step
instructions in this phone’s User Guide.
• Once your phone is powered up, dial 1.888.8metro8
(1.888.863.8768) to connect with an activation
representative who will assist you in activating your
phone. You can also activate your phone online by
visiting metropcs.com. (As soon as your service is
activated, be sure to fully charge the phone’s battery
before using it again.)
Account Detail:
• Text Message Reminder. Metro provides a text
message reminder on your phone before payment
is due.
• E-statement. View your statement summary online.
(Only available in select states.)
• Call Detail. View your call detail online for a listing
of all local calls made during the service cycle.
(Additional charge applies.)
Payment Options:
There are several ways to pay foryour Metro service.
• Auto Pay. Your credit or debit card is automatically
debited two days before payment is due.
• Express Pay. Pay by credit or debit card online at
metropcs.com.
• By Mail. Include your account number and phone
number on your check or money order and mail to:
Metro by T-Mobile, P.O. Box 5119, Carol Stream, IL
60197-5119.
• By Phone via Automated System. Pay by credit
or debit card from your Metro phone by dialing
1.888.8metro8. (Convenience fee applies.)
• Store Payment Machine.* Accepts cash, debit or
credit card (with PIN). (Convenience fee applies.)
• Over the Counter.* Pay at an Authorized Payment
Location with cash, check, credit or debit card.
(Fees vary based on location.)
• eWallet. Sign up for MyAccount through
metropcs.com and create your own secure eWallet
where you can safely store cards for quick payment
and set up auto pay.
• Text to Pay. The secure and easy way to pay your
monthly Metro service. Register your credit or debit
card with the Metro eWallet service and simply
respond to a text from PAYNOW (729699) to pay.
MyMetro®
Manage your Metro account right on your phone. By
dialing any of the customer service numbers, you can
change your rate plan, change your features, and pay for
service. Just follow the instructions on your phone.
ForAssistance:
Please visit your local Metro store or referto the following
options if you need additional assistance.
• Sign up for MyAccount to view account details, check
your balance, make a payment, manage eWallet and
more.
• Metro automated customer service from any
phone - 1.888.8metro8 (1.888.863.8768) and
follow the prompts
• Online information: metropcs.com
Please follow us at:
@metrobytmobile
facebook.com/Metrobytmobile
Copyright: Metro, MetroPCS and otherwords, slogans,
designs and devices are registered or unregistered
trademarks of T-Mobile USA, Inc. Copyright © 2018
T-Mobile USA, Inc. All other trademarks and other
intellectual property are the properties of their respective
owners.
Your device may not work if you alterits original software.
This device will only operate with rmware versions that
have been approved for use by Metro and the device
manufacturer. If unauthorized rmware is placed on the
device, it will not function.
Hearing aid compatibility: This phone has been tested
and rated for use with hearing aids for some of the
wireless technologies that it uses. However, there may
be some newerwireless technologies used in this phone
that have not been tested yet foruse with hearing aids.
It is important to try the different features of this phone
thoroughly and in different locations, using your hearing
aid or cochlearimplant, to determine if you hear any
interfering noise. Consult your service provideror the
manufacturer of this phone for information on hearing
aid compatibility. If you have questions about return or
exchange policies, consult your service provider or phone
retailer.
Your phone’s GPS system is enabled by default in order to
permit use of planned future services; see your phone’s
manual forinstructions should you wish to disable your
GPS for non-911 purposes.
Metro Terms and Conditions of Service
For the most recent and up-to-date version of the Metro
Terms and Conditions of Service to which you agree and
will be bound when you activate, use, change or pay for
yourMetro service, please visit metropcs.com/terms.
Welcome to Metro. We are pleased that you have selected
us as yourwireless carrier. Our Terms and Conditions of
Service are available at
https://www.metropcs.com/terms-conditions/terms-
conditions-service.html. These Terms and Conditions of
Service apply to all devices and wireless services provided
by us to you and consist of several parts, which may be
amended from time to time.
In the event that the terms and conditions relating to a
feature you may have selected or may be included in your
Rate Plan conict with the Metro Terms and Conditions of
Service, the Metro Terms and Conditions of Service shall
control.
By: (a) giving us a written or electronic signature or
telling us orally that you accept the Metro Terms and
Conditions of Service; (b) activating Service (if you are a
new subscriber); (c) using your Service afteryour Service
is activated or afteryou make a change or addition to
yourService; (d) paying for the Service; or(e) failing to
activate Service within 30 days afterthe purchase of your
wireless device, unless you return yourwireless device
within Metro’s applicable return period, you agree to the
Metro Terms and Conditions of Service and the terms and
conditions of service and use related to any feature you
may have selected or may be included in yourRate Plan,
including, but not limited to:
• You waive your right to a jury trial in disputes with
Metro;
• Your disputes with Metro will be decided by an
arbitrator;
• You waive your right to institute or participate in
class action litigation against Metro;
• You will provide Metro with accurate information
about yourself;
• Metro may communicate with you from time to time
about your Service;
• You will pay all taxes and regulatory fees even if
your rate plan is inclusive of taxes and regulatory
fees; and
• Metro may terminate your Service if you fail to
timely pay for your Service or violate the Terms and
Conditions of Service in any way, including abuse of
the Service or violations of applicable laws.
CustomerService. If you have any questions regarding your
Service orinformation in this Agreement, you may call our
activation centerat1-888-8metro8 (1.888.863.8768).
Billing for Premium and Third-Party Services
California Residents Only
Certain parties besides Metro have the ability to place
charges on your bill for premium services. You may access
these services and authorize the placement of charges on
yourbill through your phone or online account. Metro also
provides customers, at no additional cost, with the ability
to restrict the placement of charges for premium and
third-party services on your account. Contact customer
care or go to www.metropcs.com/blocking for more
information.
Wi-Fi Calling
Wi-Fi Calling allows you to make and receive phone calls
and messages overa Wi-Fi connection.
Important: You must have an E911 address registered
with your account in order to use Wi-Fi Calling. You can
register an E911 address via the myMetro®Android™ app
that is either preinstalled on your phone, or available for
download from the Google Play™ Store. If you do not
have an Android smartphone, you can call 611 to update
the address.
* Not available at all locations.
©2018 Samsung Electronics America, Inc.
Samsung and Galaxy J2 are both trademarks of Sam-
sung Electronics Co., Ltd. Android, Google, Google
Play, and other marks are trademarks of Google LLC.
Other company and product names mentioned herein
may be trademarks of their respective owners. Screen
images simulated. Appearance of phone may vary.
Search
From the home screen swipe up,
and search for anything on the phone.
For example enter an app or settings
name.
Contacts
• Tap to add new contacts.
• Enterthe desired information
and tap SAVE to store the new entry.
• To edit, tap a name > Details > EDIT.
• Tap SAVE to complete.
• To delete, touch and hold a contact name
and tap DELETE.
Messages
• Tap to create a new
message.
Note: When entering a phone number
manually, press to add the number
as a recipient.
• Tap START to compose a message.
• Tap to add an attachment.
• Touch and hold to create an audio
message.
• Tap to add a sticker or a GIF.
• Tap to send the message.
Picture & Video
• Tap to take a photo.
• Drag left or right to zoom
in or out.
• Tap or swipe up to take seles.
• Swipe left or right to select a mode.
• Tap an effect from the top of the display.
• Tap to begin recording.
• Tap to capture a picture while
recording.
• Tap to pause a recording.
• Tap to end a video.
Metro®by T-Mobile
Quick Start Information
Service
You will need the following information when activating
service:
• Your name, address, and an eight-digit number that
you will use to access your account (your personal
identification number “PIN”).
• Your serial number (IMEI) and SIM card number.
Check the box label or phone settings to locate the
serial number. The SIM card number can be located
below the bottom bar code on the back of the SIM
card holder.
• Your choice of Metro by T-Mobile plan and services,
including unlimited data, talk and text plans.
• Install the battery, if applicable, and SIM card in
your new phone by following the step-by-step
instructions in this phone’s User Guide.
• Once your phone is powered up, dial 1.888.8metro8
(1.888.863.8768) to connect with an activation
representative who will assist you in activating your
phone. You can also activate your phone online by
visiting metropcs.com. (As soon as your service is
activated, be sure to fully charge the phone’s battery
before using it again.)
Account Detail:
• Text Message Reminder. Metro provides a text
message reminder on your phone before payment
is due.
• E-statement. View your statement summary online.
(Only available in select states.)
• Call Detail. View your call detail online for a listing
of all local calls made during the service cycle.
(Additional charge applies.)
Payment Options:
There are several ways to pay foryour Metro service.
• Auto Pay. Your credit or debit card is automatically
debited two days before payment is due.
• Express Pay. Pay by credit or debit card online at
metropcs.com.
• By Mail. Include your account number and phone
number on your check or money order and mail to:
Metro by T-Mobile, P.O. Box 5119, Carol Stream, IL
60197-5119.
• By Phone via Automated System. Pay by credit
or debit card from your Metro phone by dialing
1.888.8metro8. (Convenience fee applies.)
• Store Payment Machine.* Accepts cash, debit or
credit card (with PIN). (Convenience fee applies.)
• Over the Counter.* Pay at an Authorized Payment
Location with cash, check, credit or debit card.
(Fees vary based on location.)
• eWallet. Sign up for MyAccount through
metropcs.com and create your own secure eWallet
where you can safely store cards for quick payment
and set up auto pay.
• Text to Pay. The secure and easy way to pay your
monthly Metro service. Register your credit or debit
card with the Metro eWallet service and simply
respond to a text from PAYNOW (729699) to pay.
MyMetro®
Manage your Metro account right on your phone. By
dialing any of the customer service numbers, you can
change your rate plan, change your features, and pay for
service. Just follow the instructions on your phone.
ForAssistance:
Please visit your local Metro store or referto the following
options if you need additional assistance.
• Sign up for MyAccount to view account details, check
your balance, make a payment, manage eWallet and
more.
• Metro automated customer service from any
phone - 1.888.8metro8 (1.888.863.8768) and
follow the prompts
• Online information: metropcs.com
Please follow us at:
@metrobytmobile
facebook.com/Metrobytmobile
Copyright: Metro, MetroPCS and otherwords, slogans,
designs and devices are registered or unregistered
trademarks of T-Mobile USA, Inc. Copyright © 2018
T-Mobile USA, Inc. All other trademarks and other
intellectual property are the properties of their respective
owners.
Your device may not work if you alterits original software.
This device will only operate with rmware versions that
have been approved for use by Metro and the device
manufacturer. If unauthorized rmware is placed on the
device, it will not function.
Hearing aid compatibility: This phone has been tested
and rated for use with hearing aids for some of the
wireless technologies that it uses. However, there may
be some newerwireless technologies used in this phone
that have not been tested yet foruse with hearing aids.
It is important to try the different features of this phone
thoroughly and in different locations, using your hearing
aid or cochlearimplant, to determine if you hear any
interfering noise. Consult your service provideror the
manufacturer of this phone for information on hearing
aid compatibility. If you have questions about return or
exchange policies, consult your service provider or phone
retailer.
Your phone’s GPS system is enabled by default in order to
permit use of planned future services; see your phone’s
manual forinstructions should you wish to disable your
GPS for non-911 purposes.
Metro Terms and Conditions of Service
For the most recent and up-to-date version of the Metro
Terms and Conditions of Service to which you agree and
will be bound when you activate, use, change or pay for
yourMetro service, please visit metropcs.com/terms.
Welcome to Metro. We are pleased that you have selected
us as yourwireless carrier. Our Terms and Conditions of
Service are available at
https://www.metropcs.com/terms-conditions/terms-
conditions-service.html. These Terms and Conditions of
Service apply to all devices and wireless services provided
by us to you and consist of several parts, which may be
amended from time to time.
In the event that the terms and conditions relating to a
feature you may have selected or may be included in your
Rate Plan conict with the Metro Terms and Conditions of
Service, the Metro Terms and Conditions of Service shall
control.
By: (a) giving us a written or electronic signature or
telling us orally that you accept the Metro Terms and
Conditions of Service; (b) activating Service (if you are a
new subscriber); (c) using your Service afteryour Service
is activated or afteryou make a change or addition to
yourService; (d) paying for the Service; or(e) failing to
activate Service within 30 days afterthe purchase of your
wireless device, unless you return yourwireless device
within Metro’s applicable return period, you agree to the
Metro Terms and Conditions of Service and the terms and
conditions of service and use related to any feature you
may have selected or may be included in yourRate Plan,
including, but not limited to:
• You waive your right to a jury trial in disputes with
Metro;
• Your disputes with Metro will be decided by an
arbitrator;
• You waive your right to institute or participate in
class action litigation against Metro;
• You will provide Metro with accurate information
about yourself;
• Metro may communicate with you from time to time
about your Service;
• You will pay all taxes and regulatory fees even if
your rate plan is inclusive of taxes and regulatory
fees; and
• Metro may terminate your Service if you fail to
timely pay for your Service or violate the Terms and
Conditions of Service in any way, including abuse of
the Service or violations of applicable laws.
CustomerService. If you have any questions regarding your
Service orinformation in this Agreement, you may call our
activation centerat1-888-8metro8 (1.888.863.8768).
Billing for Premium and Third-Party Services
California Residents Only
Certain parties besides Metro have the ability to place
charges on your bill for premium services. You may access
these services and authorize the placement of charges on
yourbill through your phone or online account. Metro also
provides customers, at no additional cost, with the ability
to restrict the placement of charges for premium and
third-party services on your account. Contact customer
care or go to www.metropcs.com/blocking for more
information.
Wi-Fi Calling
Wi-Fi Calling allows you to make and receive phone calls
and messages overa Wi-Fi connection.
Important: You must have an E911 address registered
with your account in order to use Wi-Fi Calling. You can
register an E911 address via the myMetro®Android™ app
that is either preinstalled on your phone, or available for
download from the Google Play™ Store. If you do not
have an Android smartphone, you can call 611 to update
the address.
* Not available at all locations.
©2018 Samsung Electronics America, Inc.
Samsung and Galaxy J2 are both trademarks of Sam-
sung Electronics Co., Ltd. Android, Google, Google
Play, and other marks are trademarks of Google LLC.
Other company and product names mentioned herein
may be trademarks of their respective owners. Screen
images simulated. Appearance of phone may vary.
Search
From the home screen swipe up,
and search for anything on the phone.
For example enter an app or settings
name.
Contacts
• Tap to add new contacts.
• Enterthe desired information
and tap SAVE to store the new entry.
• To edit, tap a name > Details > EDIT.
• Tap SAVE to complete.
• To delete, touch and hold a contact name
and tap DELETE.
Messages
• Tap to create a new
message.
Note: When entering a phone number
manually, press to add the number
as a recipient.
• Tap START to compose a message.
• Tap to add an attachment.
• Touch and hold to create an audio
message.
• Tap to add a sticker or a GIF.
• Tap to send the message.
Picture & Video
• Tap to take a photo.
• Drag left or right to zoom
in or out.
• Tap or swipe up to take seles.
• Swipe left or right to select a mode.
• Tap an effect from the top of the display.
• Tap to begin recording.
• Tap to capture a picture while
recording.
• Tap to pause a recording.
• Tap to end a video.
Metro®by T-Mobile
Quick Start Information
Service
You will need the following information when activating
service:
• Your name, address, and an eight-digit number that
you will use to access your account (your personal
identification number “PIN”).
• Your serial number (IMEI) and SIM card number.
Check the box label or phone settings to locate the
serial number. The SIM card number can be located
below the bottom bar code on the back of the SIM
card holder.
• Your choice of Metro by T-Mobile plan and services,
including unlimited data, talk and text plans.
• Install the battery, if applicable, and SIM card in
your new phone by following the step-by-step
instructions in this phone’s User Guide.
• Once your phone is powered up, dial 1.888.8metro8
(1.888.863.8768) to connect with an activation
representative who will assist you in activating your
phone. You can also activate your phone online by
visiting metropcs.com. (As soon as your service is
activated, be sure to fully charge the phone’s battery
before using it again.)
Account Detail:
• Text Message Reminder. Metro provides a text
message reminder on your phone before payment
is due.
• E-statement. View your statement summary online.
(Only available in select states.)
• Call Detail. View your call detail online for a listing
of all local calls made during the service cycle.
(Additional charge applies.)
Payment Options:
There are several ways to pay foryour Metro service.
• Auto Pay. Your credit or debit card is automatically
debited two days before payment is due.
• Express Pay. Pay by credit or debit card online at
metropcs.com.
• By Mail. Include your account number and phone
number on your check or money order and mail to:
Metro by T-Mobile, P.O. Box 5119, Carol Stream, IL
60197-5119.
• By Phone via Automated System. Pay by credit
or debit card from your Metro phone by dialing
1.888.8metro8. (Convenience fee applies.)
• Store Payment Machine.* Accepts cash, debit or
credit card (with PIN). (Convenience fee applies.)
• Over the Counter.* Pay at an Authorized Payment
Location with cash, check, credit or debit card.
(Fees vary based on location.)
• eWallet. Sign up for MyAccount through
metropcs.com and create your own secure eWallet
where you can safely store cards for quick payment
and set up auto pay.
• Text to Pay. The secure and easy way to pay your
monthly Metro service. Register your credit or debit
card with the Metro eWallet service and simply
respond to a text from PAYNOW (729699) to pay.
MyMetro®
Manage your Metro account right on your phone. By
dialing any of the customer service numbers, you can
change your rate plan, change your features, and pay for
service. Just follow the instructions on your phone.
ForAssistance:
Please visit your local Metro store or referto the following
options if you need additional assistance.
• Sign up for MyAccount to view account details, check
your balance, make a payment, manage eWallet and
more.
• Metro automated customer service from any
phone - 1.888.8metro8 (1.888.863.8768) and
follow the prompts
• Online information: metropcs.com
Please follow us at:
@metrobytmobile
facebook.com/Metrobytmobile
Copyright: Metro, MetroPCS and otherwords, slogans,
designs and devices are registered or unregistered
trademarks of T-Mobile USA, Inc. Copyright © 2018
T-Mobile USA, Inc. All other trademarks and other
intellectual property are the properties of their respective
owners.
Your device may not work if you alterits original software.
This device will only operate with rmware versions that
have been approved for use by Metro and the device
manufacturer. If unauthorized rmware is placed on the
device, it will not function.
Hearing aid compatibility: This phone has been tested
and rated for use with hearing aids for some of the
wireless technologies that it uses. However, there may
be some newerwireless technologies used in this phone
that have not been tested yet foruse with hearing aids.
It is important to try the different features of this phone
thoroughly and in different locations, using your hearing
aid or cochlearimplant, to determine if you hear any
interfering noise. Consult your service provideror the
manufacturer of this phone for information on hearing
aid compatibility. If you have questions about return or
exchange policies, consult your service provider or phone
retailer.
Your phone’s GPS system is enabled by default in order to
permit use of planned future services; see your phone’s
manual forinstructions should you wish to disable your
GPS for non-911 purposes.
Metro Terms and Conditions of Service
For the most recent and up-to-date version of the Metro
Terms and Conditions of Service to which you agree and
will be bound when you activate, use, change or pay for
yourMetro service, please visit metropcs.com/terms.
Welcome to Metro. We are pleased that you have selected
us as yourwireless carrier. Our Terms and Conditions of
Service are available at
https://www.metropcs.com/terms-conditions/terms-
conditions-service.html. These Terms and Conditions of
Service apply to all devices and wireless services provided
by us to you and consist of several parts, which may be
amended from time to time.
In the event that the terms and conditions relating to a
feature you may have selected or may be included in your
Rate Plan conict with the Metro Terms and Conditions of
Service, the Metro Terms and Conditions of Service shall
control.
By: (a) giving us a written or electronic signature or
telling us orally that you accept the Metro Terms and
Conditions of Service; (b) activating Service (if you are a
new subscriber); (c) using your Service afteryour Service
is activated or afteryou make a change or addition to
yourService; (d) paying for the Service; or(e) failing to
activate Service within 30 days afterthe purchase of your
wireless device, unless you return yourwireless device
within Metro’s applicable return period, you agree to the
Metro Terms and Conditions of Service and the terms and
conditions of service and use related to any feature you
may have selected or may be included in yourRate Plan,
including, but not limited to:
• You waive your right to a jury trial in disputes with
Metro;
• Your disputes with Metro will be decided by an
arbitrator;
• You waive your right to institute or participate in
class action litigation against Metro;
• You will provide Metro with accurate information
about yourself;
• Metro may communicate with you from time to time
about your Service;
• You will pay all taxes and regulatory fees even if
your rate plan is inclusive of taxes and regulatory
fees; and
• Metro may terminate your Service if you fail to
timely pay for your Service or violate the Terms and
Conditions of Service in any way, including abuse of
the Service or violations of applicable laws.
CustomerService. If you have any questions regarding your
Service orinformation in this Agreement, you may call our
activation centerat1-888-8metro8 (1.888.863.8768).
Billing for Premium and Third-Party Services
California Residents Only
Certain parties besides Metro have the ability to place
charges on your bill for premium services. You may access
these services and authorize the placement of charges on
yourbill through your phone or online account. Metro also
provides customers, at no additional cost, with the ability
to restrict the placement of charges for premium and
third-party services on your account. Contact customer
care or go to www.metropcs.com/blocking for more
information.
Wi-Fi Calling
Wi-Fi Calling allows you to make and receive phone calls
and messages overa Wi-Fi connection.
Important: You must have an E911 address registered
with your account in order to use Wi-Fi Calling. You can
register an E911 address via the myMetro®Android™ app
that is either preinstalled on your phone, or available for
download from the Google Play™ Store. If you do not
have an Android smartphone, you can call 611 to update
the address.
* Not available at all locations.
©2018 Samsung Electronics America, Inc.
Samsung and Galaxy J2 are both trademarks of Sam-
sung Electronics Co., Ltd. Android, Google, Google
Play, and other marks are trademarks of Google LLC.
Other company and product names mentioned herein
may be trademarks of their respective owners. Screen
images simulated. Appearance of phone may vary.
Search
From the home screen swipe up,
and search for anything on the phone.
For example enter an app or settings
name.
Contacts
• Tap to add new contacts.
• Enter the desired information
and tap SAVE to store the new entry.
• To edit, tap a name > Details > EDIT.
• Tap SAVE to complete.
• To delete, touch and hold a contact name
and tap DELETE.
Messages
• Tap to create a new
message.
Note: When entering a phone number
manually, press to add the number
as a recipient.
• Tap START to compose a message.
• Tap to add an attachment.
• Touch and hold to create an audio
message.
• Tap to add a sticker or a GIF.
• Tap to send the message.
Picture & Video
• Tap to take a photo.
• Drag left or right to zoom
in or out.
• Tap or swipe up to take seles.
• Swipe left or right to select a mode.
• Tap an effect from the top of the display.
• Tap to begin recording.
• Tap to capture a picture while
recording.
• Tap to pause a recording.
• Tap to end a video.
Metro®by T-Mobile
Quick Start Information
Service
You will need the following information when activating
service:
• Your name, address, and an eight-digit number that
you will use to access your account (your personal
identification number “PIN”).
• Your serial number (IMEI) and SIM card number.
Check the box label or phone settings to locate the
serial number. The SIM card number can be located
below the bottom bar code on the back of the SIM
card holder.
• Your choice of Metro by T-Mobile plan and services,
including unlimited data, talk and text plans.
• Install the battery, if applicable, and SIM card in
your new phone by following the step-by-step
instructions in this phone’s User Guide.
• Once your phone is powered up, dial 1.888.8metro8
(1.888.863.8768) to connect with an activation
representative who will assist you in activating your
phone. You can also activate your phone online by
visiting metropcs.com. (As soon as your service is
activated, be sure to fully charge the phone’s battery
before using it again.)
Account Detail:
• Text Message Reminder. Metro provides a text
message reminder on your phone before payment
is due.
• E-statement. View your statement summary online.
(Only available in select states.)
• Call Detail. View your call detail online for a listing
of all local calls made during the service cycle.
(Additional charge applies.)
Payment Options:
There are several ways to pay foryour Metro service.
• Auto Pay. Your credit or debit card is automatically
debited two days before payment is due.
• Express Pay. Pay by credit or debit card online at
metropcs.com.
• By Mail. Include your account number and phone
number on your check or money order and mail to:
Metro by T-Mobile, P.O. Box 5119, Carol Stream, IL
60197-5119.
• By Phone via Automated System. Pay by credit
or debit card from your Metro phone by dialing
1.888.8metro8. (Convenience fee applies.)
• Store Payment Machine.* Accepts cash, debit or
credit card (with PIN). (Convenience fee applies.)
• Over the Counter.* Pay at an Authorized Payment
Location with cash, check, credit or debit card.
(Fees vary based on location.)
• eWallet. Sign up for MyAccount through
metropcs.com and create your own secure eWallet
where you can safely store cards for quick payment
and set up auto pay.
• Text to Pay. The secure and easy way to pay your
monthly Metro service. Register your credit or debit
card with the Metro eWallet service and simply
respond to a text from PAYNOW (729699) to pay.
MyMetro®
Manage your Metro account right on your phone. By
dialing any of the customer service numbers, you can
change your rate plan, change your features, and pay for
service. Just follow the instructions on your phone.
ForAssistance:
Please visit your local Metro store or referto the following
options if you need additional assistance.
• Sign up for MyAccount to view account details, check
your balance, make a payment, manage eWallet and
more.
• Metro automated customer service from any
phone - 1.888.8metro8 (1.888.863.8768) and
follow the prompts
• Online information: metropcs.com
Please follow us at:
@metrobytmobile
facebook.com/Metrobytmobile
Copyright: Metro, MetroPCS and otherwords, slogans,
designs and devices are registered or unregistered
trademarks of T-Mobile USA, Inc. Copyright © 2018
T-Mobile USA, Inc. All other trademarks and other
intellectual property are the properties of their respective
owners.
Your device may not work if you alterits original software.
This device will only operate with rmware versions that
have been approved for use by Metro and the device
manufacturer. If unauthorized rmware is placed on the
device, it will not function.
Hearing aid compatibility: This phone has been tested
and rated for use with hearing aids for some of the
wireless technologies that it uses. However, there may
be some newerwireless technologies used in this phone
that have not been tested yet foruse with hearing aids.
It is important to try the different features of this phone
thoroughly and in different locations, using your hearing
aid or cochlearimplant, to determine if you hearany
interfering noise. Consult your service provideror the
manufacturerof this phone for information on hearing
aid compatibility. If you have questions about return or
exchange policies, consult your service provider or phone
retailer.
Your phone’s GPS system is enabled by default in order to
permit use of planned future services; see your phone’s
manual forinstructions should you wish to disable your
GPS for non-911 purposes.
Metro Terms and Conditions of Service
For the most recent and up-to-date version of the Metro
Terms and Conditions of Service to which you agree and
will be bound when you activate, use, change orpay for
yourMetro service, please visit metropcs.com/terms.
Welcome to Metro. We are pleased that you have selected
us as yourwireless carrier. Our Terms and Conditions of
Service are available at
https://www.metropcs.com/terms-conditions/terms-
conditions-service.html. These Terms and Conditions of
Service apply to all devices and wireless services provided
by us to you and consist of several parts, which may be
amended from time to time.
In the event that the terms and conditions relating to a
feature you may have selected or may be included in your
Rate Plan conict with the Metro Terms and Conditions of
Service, the Metro Terms and Conditions of Service shall
control.
By: (a) giving us a written or electronic signature or
telling us orally that you accept the Metro Terms and
Conditions of Service; (b) activating Service (if you are a
new subscriber); (c) using yourService afteryour Service
is activated or afteryou make a change or addition to
yourService; (d) paying for the Service; or(e) failing to
activate Service within 30 days afterthe purchase of your
wireless device, unless you return yourwireless device
within Metro’s applicable return period, you agree to the
Metro Terms and Conditions of Service and the terms and
conditions of service and use related to any feature you
may have selected or may be included in your Rate Plan,
including, but not limited to:
• You waive your right to a jury trial in disputes with
Metro;
• Your disputes with Metro will be decided by an
arbitrator;
• You waive your right to institute or participate in
class action litigation against Metro;
• You will provide Metro with accurate information
about yourself;
• Metro may communicate with you from time to time
about your Service;
• You will pay all taxes and regulatory fees even if
your rate plan is inclusive of taxes and regulatory
fees; and
• Metro may terminate your Service if you fail to
timely pay for your Service or violate the Terms and
Conditions of Service in any way, including abuse of
the Service or violations of applicable laws.
CustomerService. If you have any questions regarding your
Service or information in this Agreement, you may call our
activation centerat1-888-8metro8 (1.888.863.8768).
Billing for Premium and Third-Party Services
California Residents Only
Certain parties besides Metro have the ability to place
charges on your bill forpremium services. You may access
these services and authorize the placement of charges on
yourbill through your phone or online account. Metro also
provides customers, at no additional cost, with the ability
to restrict the placement of charges for premium and
third-party services on your account. Contact customer
care or go to www.metropcs.com/blocking for more
information.
Wi-Fi Calling
Wi-Fi Calling allows you to make and receive phone calls
and messages overa Wi-Fi connection.
Important: You must have an E911 address registered
with your account in order to use Wi-Fi Calling. You can
register an E911 address via the myMetro®Android™ app
that is either preinstalled on your phone, or available for
download from the Google Play™ Store. If you do not
have an Android smartphone, you can call 611 to update
the address.
* Not available at all locations.
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