Samsung Galaxy S21+5G Quick start guide

SCG10／SCG09
NotesonUsage
・ Inthismanual,"GalaxyS21+
5G/GalaxyS215G"is
usuallyreferredtoasthe
"product".
・Companynamesandproduct
namesreferredtointhis
manualaretrademarksor
registeredtrademarksof
respectivecompanies.TheTM
and®marksmaybeomitted
inthismanual.
CellphoneandPHSoperatorscollectandrecycleunused
telephones,batteriesandbatterychargersatstoresbearing
thelogoregardlessofbrandandmanufacturerto
protecttheenvironmentandreusevaluableresources.
April2021,1stEdition
Soldby:KDDICORPORATION,
OKINAWACELLULARTELEPHONECOMPANY
Importedby:SAMSUNGELECTRONICSJAPANCo.,Ltd.
Manufacturedby:SamsungElectronicsCo.,Ltd.
Forgeneralinformation(tollfree)
Businesshours9:00−20:00(7daysaweek)
Fortheft,loss,damage(tollfree)
RepairandDeliverySupport
Center
(RepairandDeliverySupport/Reliable
supportpackformembersservices)
FailureconsultationandReplacement
mobilephonedeliveryservicereception
(tollfree)
Fromnon-aucellphones/
generalsubscriberphones:
Fromaucellphones:
withoutareacode
Forinquiries,call:
CustomerCenter
Incaseabovenumbersarenotavailable,
calltoll-free:
Fromnon-aucellphones/
generalsubscriberphones:
Fromaucellphones:
withoutareacode
Incaseabovenumbersarenotavailable,
calltoll-free:
Fromaucellphones/non-aucellphones/
generalsubscriberphones:
Businesshours9:00−20:00(7daysaweek)
Businesshours24hours(7daysaweek)

ii
Contents
 
  
For Using the Product …………………… 1
Safety Precautions
(Observe Strictly) …………………………… 5
Material List ……………………………… 30
Handling Precautions …………………… 33
Precautions for Waterproofness/
Dustproofness …………………………… 47
Notes on using Bluetooth
®
/
Wireless LAN (Wi-Fi
®
) Functions …… 55
Available Security Codes/PIN Code … 60
Notes on
Data Communication Charge ………… 62
Notes on Call Charge …………………… 62
Notes on Applications ………………… 63
Conguring the App's Permissions … 64
Take Your Manners with You
as Well ……………………………………… 65
 
Updating Software ……………………… 67
After-Sales Service ……………………… 69
FCC RF Exposure Information ………… 73
Export Administration Regulations … 73
Intellectual Property Rights …………… 74

1

Notes on Usage

Before you start using the product, be sure
to read the "Safety Precautions" to ensure
correct use.
Before considering that there is a
malfunction, check "トラブル診断 (Trouble
diagnosis)" from the following au website.
https://www.au.com/trouble-check/
(Japanese)
Please also refer to the "故障とお考えになる前
に(Troubleshooting)" from "取扱説明書 詳細版
(Full Instruction Manual)" (Japanese) or "オン
ラインマニュアル (Online Manual)" (Japanese)
available on the au website.

https://www.au.com/online-manual/scg10/
(Japanese)
https://www.au.com/support/service/
mobile/guide/manual/ (Japanese)

https://www.au.com/online-manual/scg09/
(Japanese)
https://www.au.com/support/service/
mobile/guide/manual/ (Japanese)
• Communication is not possible even
inside the service area in places where
the signal does not reach (e.g. tunnels
and basements). Also, communication is
sometimes not possible in poor reception
areas. Communication is sometimes
interrupted if you move into a poor
reception areas during communications.

2

• Since the product uses radio waves, the
possibility of communication intercepts
by third parties cannot be eliminated.
(Though 5G/LTE/WiMAX 2+/GSM/UMTS
system has highly secure condential
communication features.)
• Use au's VoLTE (LTE network) to connect to
Japanese emergency services. You cannot
use 3G (line switching network) to connect
to emergency services.
• While the product supports the au World
Service, each network service described in
this manual varies depending on the area
and service content.
• Since the product is a radio station under the
Radio Law, you may be asked to temporarily
submit the product for inspection in
accordance with the Radio Law.
• The IMEI information of your cell phone is
automatically sent to KDDI CORPORATION
for maintenance and monitoring
operational status of your cell phone.
• To use the product overseas, check the
condition such as regulations of the
country/region in advance.
• The Company is not liable for any damages
arising from earthquakes, lightning, storms,
oods or other natural disasters, as well
as res, actions by third parties, other
accidents, intentional or mistaken operation
by the customer, or use under other unusual
conditions outside the responsibility of the
Company.
• The Company is not liable for any incidental
damages (change/disappearance of
saved content, loss of business income,
disruption of business, etc.) arising from
use of or inability to use the product.
• The Company is not liable for any damages
arising from failure to observe the described
content of "取扱説明書 詳細版 (Full Instruction
Manual)" (Japanese), "Quick Start Guide"
and "Notes on Usage" (this manual).

3

• The Company is not liable for any damages
arising, for example, from malfunction
caused by combination with connected
devices or software not related to the
Company.
• Captured image data or downloaded data
may sometimes be altered or lost due
to faults, repair or other handling of the
product. The Company is not liable for
any damage or lost income resulting from
recovery of these data.
• It is recommended you save the important
data on your PC's hard disk, etc. Whatever
the cause of the defect or malfunction
may be, the Company assumes no
responsibility for alteration or loss of
saved data.
• Contents saved in the product, such as
contacts, mails and favorites, might be
altered or lost in accident, fault, repair or
mishandling. Be sure to keep a copy of
important contents. Note that the Company
assumes no responsibility for any damages
or lost prots resulting from altered or lost
contents.
• Note that content data (both charged
or free content) saved with the product
cannot be returned to the customer when
the product is replaced for repair of a fault,
for example.
• If an image is displayed for a long
time, an afterimage may occur on the
display but this is not a fault. To prevent
afterimage and to conserve power, you are
recommended to set the screen timeout
time to a short time.
• Although the display used by the product
is made using high precision technology,
some pixels (dots) might not light or are lit
at all times. Please note that this is not a
fault.

4

• You are recommended to store copies of
individual data such as photos and videos
you took and music on your PC by sending
each le as mail attachment, etc. Note,
however, that you may not be able to make
copies of any copyrighted data even by
the above mentioned means.
• Do not discard the product together
with regular trash. Please cooperate in
the collection of the product (including
optional accessories) when it is no longer
needed to protect the environment and
e󱐯ectively use resources. Old product are
collected at au shop/au Style and other
places.
* "The Company" as appears in this manual
refers to the following companies:
Sold by: KDDI CORPORATION, OKINAWA
CELLULAR TELEPHONE COMPANY
Imported by: SAMSUNG ELECTRONICS JAPAN Co., Ltd.
Manufactured by: Samsung Electronics Co., Ltd.
◎ Reproduction of the content of this
manual in part or in whole is prohibited.
◎ The content of this manual is subject to
change without notice.
◎ Some functions may not be available due
to change OS specication/the service
or terminate the service, etc.
◎ Every e󱐯ort has been made in the
preparation of this manual. Should you
notice any unclear points, omissions,
etc., feel free to contact us.

5



 


 




 󱐯



Danger
This sign denotes that
"death or serious injury(*1)
may directly result from
improper use".
Warning
This sign denotes that
"death or serious injury(*1)
may result from improper
use".
Caution
This sign denotes that
"minor injury(*2) or property
damage(*3) to property may
result from improper use".
*1 Serious injury: Loss of sight, injuries, burns
(high/low temperature), electric shocks, bone
fracture, poisoning, etc. with subsequent
complications and/or those that require
hospitalization or prolonged hospital visits.
*2 Minor injury: Injuries, burns (high/low
temperature), electric shocks, etc. that
do not require hospitalization or prolonged
hospital visits.
*3 Property damage: Severe damage to
property or live stock/pets, etc.

6

 


Dont
Indicates an action that is not
allowed.
No
disassembly
Indicates that disassembly is not
allowed.
Noliquids
Indicates that use in a place where
the product is likely to get wet or
allowing the product to get wet is
not allowed.
Nowethands
Indicates that handling with wet
hands is not allowed.
Do
Indicates an action that must be
obeyed at all times.
Unplug
Indicates that the power plug must
be disconnected from the outlet.

7

 



Danger
Dont







May cause re, burns, injuries or
electric shocks, etc.
Dont





May cause re, burns, injuries or
electric shocks, etc.
Dont





May cause re, burns, injuries,
electric shocks, etc.
For waterproofness/dustproofness,
refer to the following:
uP.47 "Precautions for
Waterproofness/Dustproofness"

8

Dont






May cause re, burns, injuries,
electric shocks, etc.
For waterproofness, refer to the
following:
uP.47 "Precautions for
Waterproofness/Dustproofness"
Dont







Doing so may cause re, burns,
or injuries due to internal battery
damage.
* Examples to avoid
- Sitting or squatting with the
product put in a pocket of trousers
or skirt
- Putting the product in a pocket of
outer wear and catching them in a
door or a car door
- Stepping on the product on a soft
object such as a sofa, bed, or
bedding, or on a oor
- Putting the product between seats
on trains or buses, etc.
No
disassembly


May cause re, burns, injuries or
electric shocks, etc.