Samsung Galaxy S21+5G Quick start guide

SCG10／SCG09
NotesonUsage
・ Inthismanual,"GalaxyS21+
5G/GalaxyS215G"is
usuallyreferredtoasthe
"product".
・Companynamesandproduct
namesreferredtointhis
manualaretrademarksor
registeredtrademarksof
respectivecompanies.TheTM
and®marksmaybeomitted
inthismanual.
CellphoneandPHSoperatorscollectandrecycleunused
telephones,batteriesandbatterychargersatstoresbearing
thelogoregardlessofbrandandmanufacturerto
protecttheenvironmentandreusevaluableresources.
April2021,1stEdition
Soldby:KDDICORPORATION,
OKINAWACELLULARTELEPHONECOMPANY
Importedby:SAMSUNGELECTRONICSJAPANCo.,Ltd.
Manufacturedby:SamsungElectronicsCo.,Ltd.
Forgeneralinformation(tollfree)
Businesshours9:00−20:00(7daysaweek)
Fortheft,loss,damage(tollfree)
RepairandDeliverySupport
Center
(RepairandDeliverySupport/Reliable
supportpackformembersservices)
FailureconsultationandReplacement
mobilephonedeliveryservicereception
(tollfree)
Fromnon-aucellphones/
generalsubscriberphones:
Fromaucellphones:
withoutareacode
Forinquiries,call:
CustomerCenter
Incaseabovenumbersarenotavailable,
calltoll-free:
Fromnon-aucellphones/
generalsubscriberphones:
Fromaucellphones:
withoutareacode
Incaseabovenumbersarenotavailable,
calltoll-free:
Fromaucellphones/non-aucellphones/
generalsubscriberphones:
Businesshours9:00−20:00(7daysaweek)
Businesshours24hours(7daysaweek)

ii
Contents
 
  
For Using the Product …………………… 1
Safety Precautions
(Observe Strictly) …………………………… 5
Material List ……………………………… 30
Handling Precautions …………………… 33
Precautions for Waterproofness/
Dustproofness …………………………… 47
Notes on using Bluetooth
®
/
Wireless LAN (Wi-Fi
®
) Functions …… 55
Available Security Codes/PIN Code … 60
Notes on
Data Communication Charge ………… 62
Notes on Call Charge …………………… 62
Notes on Applications ………………… 63
Conguring the App's Permissions … 64
Take Your Manners with You
as Well ……………………………………… 65
 
Updating Software ……………………… 67
After-Sales Service ……………………… 69
FCC RF Exposure Information ………… 73
Export Administration Regulations … 73
Intellectual Property Rights …………… 74

1

Notes on Usage

Before you start using the product, be sure
to read the "Safety Precautions" to ensure
correct use.
Before considering that there is a
malfunction, check "トラブル診断 (Trouble
diagnosis)" from the following au website.
https://www.au.com/trouble-check/
(Japanese)
Please also refer to the "故障とお考えになる前
に(Troubleshooting)" from "取扱説明書 詳細版
(Full Instruction Manual)" (Japanese) or "オン
ラインマニュアル (Online Manual)" (Japanese)
available on the au website.

https://www.au.com/online-manual/scg10/
(Japanese)
https://www.au.com/support/service/
mobile/guide/manual/ (Japanese)

https://www.au.com/online-manual/scg09/
(Japanese)
https://www.au.com/support/service/
mobile/guide/manual/ (Japanese)
• Communication is not possible even
inside the service area in places where
the signal does not reach (e.g. tunnels
and basements). Also, communication is
sometimes not possible in poor reception
areas. Communication is sometimes
interrupted if you move into a poor
reception areas during communications.

2

• Since the product uses radio waves, the
possibility of communication intercepts
by third parties cannot be eliminated.
(Though 5G/LTE/WiMAX 2+/GSM/UMTS
system has highly secure condential
communication features.)
• Use au's VoLTE (LTE network) to connect to
Japanese emergency services. You cannot
use 3G (line switching network) to connect
to emergency services.
• While the product supports the au World
Service, each network service described in
this manual varies depending on the area
and service content.
• Since the product is a radio station under the
Radio Law, you may be asked to temporarily
submit the product for inspection in
accordance with the Radio Law.
• The IMEI information of your cell phone is
automatically sent to KDDI CORPORATION
for maintenance and monitoring
operational status of your cell phone.
• To use the product overseas, check the
condition such as regulations of the
country/region in advance.
• The Company is not liable for any damages
arising from earthquakes, lightning, storms,
oods or other natural disasters, as well
as res, actions by third parties, other
accidents, intentional or mistaken operation
by the customer, or use under other unusual
conditions outside the responsibility of the
Company.
• The Company is not liable for any incidental
damages (change/disappearance of
saved content, loss of business income,
disruption of business, etc.) arising from
use of or inability to use the product.
• The Company is not liable for any damages
arising from failure to observe the described
content of "取扱説明書 詳細版 (Full Instruction
Manual)" (Japanese), "Quick Start Guide"
and "Notes on Usage" (this manual).

3

• The Company is not liable for any damages
arising, for example, from malfunction
caused by combination with connected
devices or software not related to the
Company.
• Captured image data or downloaded data
may sometimes be altered or lost due
to faults, repair or other handling of the
product. The Company is not liable for
any damage or lost income resulting from
recovery of these data.
• It is recommended you save the important
data on your PC's hard disk, etc. Whatever
the cause of the defect or malfunction
may be, the Company assumes no
responsibility for alteration or loss of
saved data.
• Contents saved in the product, such as
contacts, mails and favorites, might be
altered or lost in accident, fault, repair or
mishandling. Be sure to keep a copy of
important contents. Note that the Company
assumes no responsibility for any damages
or lost prots resulting from altered or lost
contents.
• Note that content data (both charged
or free content) saved with the product
cannot be returned to the customer when
the product is replaced for repair of a fault,
for example.
• If an image is displayed for a long
time, an afterimage may occur on the
display but this is not a fault. To prevent
afterimage and to conserve power, you are
recommended to set the screen timeout
time to a short time.
• Although the display used by the product
is made using high precision technology,
some pixels (dots) might not light or are lit
at all times. Please note that this is not a
fault.

4

• You are recommended to store copies of
individual data such as photos and videos
you took and music on your PC by sending
each le as mail attachment, etc. Note,
however, that you may not be able to make
copies of any copyrighted data even by
the above mentioned means.
• Do not discard the product together
with regular trash. Please cooperate in
the collection of the product (including
optional accessories) when it is no longer
needed to protect the environment and
e󱐯ectively use resources. Old product are
collected at au shop/au Style and other
places.
* "The Company" as appears in this manual
refers to the following companies:
Sold by: KDDI CORPORATION, OKINAWA
CELLULAR TELEPHONE COMPANY
Imported by: SAMSUNG ELECTRONICS JAPAN Co., Ltd.
Manufactured by: Samsung Electronics Co., Ltd.
◎ Reproduction of the content of this
manual in part or in whole is prohibited.
◎ The content of this manual is subject to
change without notice.
◎ Some functions may not be available due
to change OS specication/the service
or terminate the service, etc.
◎ Every e󱐯ort has been made in the
preparation of this manual. Should you
notice any unclear points, omissions,
etc., feel free to contact us.

5



 


 




 󱐯



Danger
This sign denotes that
"death or serious injury(*1)
may directly result from
improper use".
Warning
This sign denotes that
"death or serious injury(*1)
may result from improper
use".
Caution
This sign denotes that
"minor injury(*2) or property
damage(*3) to property may
result from improper use".
*1 Serious injury: Loss of sight, injuries, burns
(high/low temperature), electric shocks, bone
fracture, poisoning, etc. with subsequent
complications and/or those that require
hospitalization or prolonged hospital visits.
*2 Minor injury: Injuries, burns (high/low
temperature), electric shocks, etc. that
do not require hospitalization or prolonged
hospital visits.
*3 Property damage: Severe damage to
property or live stock/pets, etc.

6

 


Dont
Indicates an action that is not
allowed.
No
disassembly
Indicates that disassembly is not
allowed.
Noliquids
Indicates that use in a place where
the product is likely to get wet or
allowing the product to get wet is
not allowed.
Nowethands
Indicates that handling with wet
hands is not allowed.
Do
Indicates an action that must be
obeyed at all times.
Unplug
Indicates that the power plug must
be disconnected from the outlet.

7

 



Danger
Dont







May cause re, burns, injuries or
electric shocks, etc.
Dont





May cause re, burns, injuries or
electric shocks, etc.
Dont





May cause re, burns, injuries,
electric shocks, etc.
For waterproofness/dustproofness,
refer to the following:
uP.47 "Precautions for
Waterproofness/Dustproofness"

8

Dont






May cause re, burns, injuries,
electric shocks, etc.
For waterproofness, refer to the
following:
uP.47 "Precautions for
Waterproofness/Dustproofness"
Dont







Doing so may cause re, burns,
or injuries due to internal battery
damage.
* Examples to avoid
- Sitting or squatting with the
product put in a pocket of trousers
or skirt
- Putting the product in a pocket of
outer wear and catching them in a
door or a car door
- Stepping on the product on a soft
object such as a sofa, bed, or
bedding, or on a oor
- Putting the product between seats
on trains or buses, etc.
No
disassembly


May cause re, burns, injuries or
electric shocks, etc.

9

Dont


May cause re, burns or injuries, etc.
Dont



May cause re, burns or injuries, etc.
Noliquids



May cause re, burns, injuries or
electric shocks, etc.
For waterproofness, refer to the
following:
uP.47 "Precautions for
Waterproofness/Dustproofness"
Noliquids




May cause re, burns, injuries or
electric shocks, etc.
For waterproofness, refer to the
following:
uP.47 "Precautions for
Waterproofness/Dustproofness"
Do


Not doing so may cause re, burns,
injuries or electric shocks, etc.

10

Warning
Dont




May cause re, burns, injuries or
electric shocks, etc.
Dont






May cause re, burns, injuries or
electric shocks, etc.
Dont



May cause re or burns, etc.
Dont




May cause re, burns or injuries, etc.
Dont




May cause re, burns or injuries, etc.

11

Do




It may fail to charge due to the
material and thickness of the cover,
and foreign objects such as dust
between the product and the cover,
which may cause re, burns or
injuries, etc.
Do




Failure to do so may cause the
equipment to fail or malfunction.
* Examples of electronic equipment to
avoid
Hearing aids, implanted pacemakers
or debrillators, other electronic
medical and other automatic
control equipment, etc. Users
wearing implanted pacemakers or
debrillators or other electronic
medical equipment should check
with the manufacturer or sales outlet
about the e󱐯ect of radio wave on the
equipment.
Do



Overcharging, etc. may cause re,
burns or injuries, etc.

12

Do






Ignition to ammable gas, etc. may
cause explosion or re, etc.
Do



Do not charge in gas station, etc.
When using the product in a gas
station, etc., be careful not to drop
it, especially do not use it during
refueling.
Ignition to ammable gas, etc. may
cause explosion or re, etc.
Do
󱐯







• Remove the power plug from the
outlet.
• Turn the product OFF.
If the above operations are not
performed, this may cause re,
burns, injuries or electric shocks,
etc.

13

Caution
Dont

May cause re, burns, injuries, etc.
Dont




May fall and cause injuries, etc.
Dont


May cause re, burns, or electric
shocks, etc.
For waterproofness/dustproofness,
refer to the following:
uP.47 "Precautions for
Waterproofness/Dustproofness"
Dont




May be accidentally swallowed, or
cause injuries, electric shocks, etc.
Dont






May be accidentally swallowed, or
cause injuries, electric shocks, etc.

14

Do








If you use apps, make calls, perform
data communications or watch
videos, etc. continuously or charge
the battery, the temperatures of the
product and the specied charging
equipment (sold separately) may
rise. Directly touching a hot part
continuously, you may have redness,
itching or rash on your skin, or it may
result in low-temperature burns etc.
depending on your constitution and/
or health condition.
 
Danger
Dont


May cause re, burns or injuries, etc.
Dont




May cause re, burns or injuries, etc.

15

Do





The substance inside the product
may cause loss of sight or poor
health, etc.
Warning
Dont





Such as vision disability may result.
Accident such as injuries may result
from being dazzled or shocked.
Dont


May disturb driving and cause
accident, etc.
Dont


May cause seizure or loss of
consciousness, etc.
Dont







May cause re, burns, injuries or
electric shocks, etc.

16

Dont


The light-gathering capabilities
of the lens may cause re, burns,
injuries, etc.
Dont






May cause re, burns or injuries, etc.
Dont






May cause re, burns or injuries, etc.
Dont





May cause re, burns, injuries or
electric shocks, etc.
Do





It may fail to charge due to the
material and thickness of the cover,
and foreign objects such as dust
between the product and the cover,
which may cause re, burns or
injuries, etc.

17

Do







The product's signals may a󱐯ect the
performance of electronic medical
equipment.
Do



As there are usage restrictions in an
airplane, follow the instructions from
the airline.
The product's signals may adversely
a󱐯ect on-board electronic equipment.
If you commit any prohibited acts,
such as using the phone in an airplane,
you will be punished in accordance
with the law.
Do



Turn the product OFF in areas where
use is prohibited.
The product's signals may a󱐯ect
electronic equipment and electronic
medical equipment.

18

Do









When using the hands-free call, loud
noise sounds from the product.
Even in the standby mode, ringtone
and vibrator may work suddenly.
Using continuously for a long time
with too loud volume may cause a
hearing loss, etc.
And, if you cannot hear the sound
around you clearly, it may cause an
accident.
Do




Surprised by sudden vibrate ringtone
(vibration) or ringtone, it may cause
harmful e󱐯ect on heart.
Do




󱐯
The product's signals may a󱐯ect the
performance of electronic medical
equipment.