Samsung GALAXY S5 User manual

User Guide
(UG template version 15a)
[Boost-Samsung-SM-G900P-UM-Eng-030315-R6]

Table of Contents
Get Started 1 ....................................................................................................................................................
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Your Phone at a Glance 1
Set Up Your Phone 1
Activation and Service 4
Complete the Setup Screens 4
Set Up Voicemail 10
Phone Basics 11
Your Phone’s Layout 11
Turn Your Phone On and Off 13
Turn Your Screen On and Off 13
Features 14
Motions and Gestures . 14
Air View 14
Multi Window 15
Touchscreen Navigation 17
Your Home Screen 20
Customize Your Home Screen 21
Extended Home Screens 23
Status Bar and Notification Panel 23
Status Bar 24
Notification Panel 26
Enter Text 27
Text Input Methods 27
Google Voice Typing 27
Samsung Keyboard 28
Swype 28
Tips for Editing Text 29
Phone Calls 30
Make Phone Calls 30
Call Using the Keypad 30
Call from Logs 30
Call from Contacts 30
TOC i

Call a Number in a Text Message 31 ..............................................................................................
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Call a Number in an Email or Gmail Message 31
Make an Emergency Call 31
Receive Phone Calls 32
Phone Call Options 33
Dialing Options 33
Caller ID 33
Call Waiting 34
3-Way Calling 34
Call Forwarding 34
In-Call Options 35
Voicemail 36
Voicemail Setup 36
Retrieve Your Voicemail Messages 36
Voicemail Notification 37
Visual Voicemail 37
Set Up Visual Voicemail 38
Review Visual Voicemail 38
Visual Voicemail Options 39
Configure Visual Voicemail Settings 40
Change Your Main Greeting 40
Edit the Display Name 40
Logs 40
Access Call Settings 42
Contacts 43
Get Started with Contacts 43
Access Contacts 43
Find a Contact 43
Access Contacts Settings 44
Add a Contact 44
Save a Phone Number 45
Edit a Contact 45
Add or Edit Information for a Contact 45
Assign a Picture to a Contact 45
Assign a Ringtone to a Contact 46
TOC ii

Link Contacts 46..............................................................................................................................
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Delete Contacts 46
Save a Business Card as a Contact 47
Move Contacts 47
Speed Dials 47
Favorites 48
Groups 49
Share Contacts 50
Export and Import Contacts 51
Accounts and Messaging 52
Google Account 52
Create a Google Account 52
Sign In to Your Google Account 52
Access Gmail 52
Send a Gmail Message 53
Read and Reply to Gmail Messages 53
Samsung Account 54
Email 54
Add an Email Account 54
Add a Microsoft Exchange ActiveSync Account 55
Compose and Send Email 55
Reply To or Forward Email 56
Manage Your Email Inbox 56
Edit Email Settings 58
Delete an Email Account 58
Text and Multimedia Messaging 58
Send a Text Message (SMS) 58
Send a Multimedia Message (MMS) 59
Save and Resume a Draft Message 60
New Messages Notification 60
Manage Conversations 60
Access Messages Settings 62
Social Networking Accounts 62
Facebook 62
YouTube 63
TOC iii

Google+ 63......................................................................................................................................
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Hangouts 64
Apps and Entertainment 65
Google Play Store 65
Find and Install an App 65
Create a Google Wallet Account 66
Open an Installed App 66
Uninstall an App 66
Google Maps 66
Samsung/GALAXY Apps 67
Music Apps 67
Google Play Music 67
Music 67
NextRadio 70
Google Play Movies & TV 70
Google Play Books 71
Google Play Games 71
Google Play Newsstand 71
My Magazine 72
S Health 72
S Voice 74
Boost 411 74
Boost Music 75
Boost Wallet 75
Boost Zone 75
Amazon 75
Flipboard 75
NBA Game Time 75
Uber 76
Web and Data 77
Wi-Fi 77
Turn Wi-Fi On or Off 77
Turn Wi-Fi On and Connect to a Wi-Fi Network 77
Internet 79
Chrome 79
TOC iv

Data Services General Information (Enhanced 4G LTE and 3G Networks) 79 .......................................
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Enhanced 4G LTE 79
Data Connection Status and Indicators 80
Hotspot 80
Virtual Private Networks (VPN) 81
Prepare Your Phone for VPN Connection 81
Add a VPN 82
Connect to a VPN 83
Disconnect from a VPN 83
Camera and Video 84
Camera 84
Open the Camera 84
Take a Picture 85
Record Videos 85
Review Pictures and Videos from the Camera . 86
Configure the Camera 87
Gallery 89
View Photos and Videos 91
Working with Photos 92
Share Photos and Videos 93
Google Photos 95
Video Player 95
Tools and Calendar 96
Bluetooth 96
Turn Bluetooth On or Off 96
Connect a Bluetooth Headset or Car Kit 96
Reconnect a Headset or Car Kit 97
Disconnect or Unpair from a Bluetooth Device 97
Send Information Using Bluetooth 98
Receive Information Using Bluetooth 99
Calendar 99
Add an Event to the Calendar 100
Event Alerts and Reminders 101
View Events 101
Delete Events 102
TOC v

Calculator 103..........................................................................................................................................
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Clock 103
Drive 104
Dropbox 104
Download the Desktop Application 105
Accessing Dropbox on Your Device 105
Manually Uploading a Picture to Dropbox 105
Google Docs 105
Google Now 106
Google Search 106
Help 106
Memo 106
My Files 107
Polaris Office 5 108
Smart Remote 108
Configure Smart Remote 108
Customize Your Smart Remote 108
Use Your Smart Remote to Control Your TV 109
Voice Recorder 109
Voice Search 111
microSD Card 112
Install a microSD Card 112
Remove a microSD Card 113
View microSD Card Memory 113
Format a microSD Card 113
Unmount a microSD Card 113
Transfer Files Between Your Phone and a Computer 114
System Update 114
Before Updating Your Firmware 114
System Updates 115
Settings 116
Using Settings 116
Access Settings 116
Search Settings 116
Settings Options 116
TOC vi

Wi-Fi Settings 117 ....................................................................................................................................
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Configure Wi-Fi Settings 117
Advanced Wi-Fi Settings 117
Wi-Fi Direct Settings 118
Hotspot Settings 119
Bluetooth Settings 120
Tethering Settings 121
Airplane Mode 121
Data Usage Settings 122
Location Settings 123
More Networks Settings 124
Default Messaging App Settings 124
Mobile Networks Settings 124
VPN Settings 125
NFC Settings 125
Turn NFC On or Off 125
Android Beam Settings 126
S Beam Settings 126
Tap and Pay 126
Nearby Devices Settings 127
Printing Settings 128
Screen Mirroring Settings 129
Sound Settings 129
Sound and Notification Settings 129
Sound 129
Additional Sound Options 130
Notifications 131
Display Settings 131
Wallpaper Settings 132
Lock Screen Settings 132
Screen Lock 132
Set a Swipe Screen Lock 133
Set a Pattern Screen Lock 133
Set a PIN Screen Lock 134
Set a Password Screen Lock 135
TOC vii

Set a Fingerprint Screen Lock 136..................................................................................................
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Multi Window Settings 137
Notification Panel Settings 137
Toolbox 138
One-Handed Operation Settings 138
Easy Mode Settings 139
Accessibility Settings 139
Configure Vision Accessibility Settings 139
Configure Hearing Accessibility Settings 140
Configure Dexterity and Interaction Settings 141
Configure Other Accessibility Settings 142
Configure Accessibility Services 142
Private Mode Settings 143
Finger Scanner 143
Motions and Gestures Settings 144
Air View Settings 145
Accounts Settings 145
Cloud Settings 146
Backup and Reset Settings 146
Language and Input Settings 147
Choose a Default Language 147
Set a Default Input Method 147
Samsung Keyboard Settings 147
Swype Settings 149
Google Voice Typing Settings 150
Speech Settings 151
Mouse/Trackpad Settings 152
Date and Time Settings 152
Safety Assistance 153
Accessories Settings 153
Battery Settings 154
Power Saving Settings 154
Storage Settings 155
Security Settings 155
Device Administration 155
TOC viii

Encryption 156.................................................................................................................................
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Passwords 156
Security Update Service 157
Credential Storage 157
Advanced Settings 158
Help 158
Activate This Device 158
System Update Settings 158
About Device Settings 159
Application Manager Settings 160
Default Applications Settings 160
Calendar Settings 161
Call Settings 162
Call Rejection 162
Answering and Ending Calls 162
Call-related Pop-ups 163
Show Caller Information 163
Call Alerts 163
Call Accessories 164
TTY Mode 164
Hearing Aids 164
Ringtones and Keypad Tones 165
Personalize Call Sound 165
Noise Reduction 165
US Dialing 166
International Dialing 166
DTMF Tones 166
Voicemail Settings 166
Contacts Settings 167
Email Settings 168
Gallery Settings 171
Internet Settings 172
Messages Settings 174
S Voice Settings 176
Boost Account Information and Help 177
TOC ix

Manage Your Account 177..............................................................................................................
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Re-Boost 178
Copyright Information 178
Index 179
TOC x

Get Started
The following topics give you all the information you need to set up your phone and Boost Mobile service
for the first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary features.
Set Up Your Phone
Before using your new phone, you must install and charge the battery.
Note: Your phone’s battery should have enough charge to turn the phone on and find a signal, complete
the setup wizard, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
Install the Battery
1. Using the slot provided, gently lift the cover off the phone.
2. Insert the battery, aligning the gold contacts on the battery with the gold contacts on the phone,
and gently press the battery into place.
Get Started 1

3. Replace the back cover, making sure all the tabs are secure and there are no gaps around the
cover.
Important: Before closing the cover, check to see if there is any foreign substance such as dust or sand
between the rubber on the back of the cover and the sealing area.
Note: Water-resistant and dustproof based on IP67 rating, which tests submersion up to 1 meter for up to
30 minutes. Not shockproof. Covers must be tightly closed.
Maintaining Water and Dust Resistance
This device is rated IP67 using the Ingress Protection rating system. The dust rating is 6 (highest level of
protection) and the water resistance rating is 7 (water resistant up to 1 meter for up to 30 minutes).
Despite this classification, your device is not impervious to water damage in any situation. It is important
that all compartments are closed tightly.
Follow these tips carefully to prevent damage to the device.
● Whenever your device gets wet, dry it thoroughly with a clean, soft cloth.
● Do not expose the device to salt water or ionized water, or to water over 1 meter deep for more
than 30 minutes. If your device is exposed to salt water, wash the device with fresh water then
dry thoroughly with a clean, soft cloth. Otherwise, when it dries, salt may accumulate and block
the microphone, earpiece, and speaker.
● When drying off your device, be sure to pat the earpiece (top front of phone), microphone (bottom
of phone), and speaker (rear of phone) with a clean, soft cloth to remove as much water as
possible.
● When making a call immediately after your device is wet, the microphone may have water in it
which may lower the volume that the other person will hear. After drying off the device, allow the
device to air-dry before making a call.
Get Started 2

● The back and USB/Accessory Port covers may be loosened slightly if the device is dropped or
receives an impact. Ensure that all the covers are properly aligned and tightly closed. Otherwise,
they may not provide protection from water and dust.
● Always keep the USB/Accessory Port cover clean and be careful to avoid damaging it.
Note: The touch screen may not be active in water.
Charge the Battery
1. On the bottom of the phone, gently lift the multipurpose jack cover to reveal the
USB Charger/Accessory Port.
2. Plug the USB cable into the USB Charger/Accessory Port on the bottom of the phone.
3. Plug the other end of the USB cable into the Charging Head, and then plug the
Charging Head into an electrical outlet to charge your battery. Fully charging a battery
may take up to three hours.
Note: Your phone supports USB 3.0 and USB 2.0, and includes a USB 3.0 cable for higher data transfer
speeds when connected to another USB 3.0 device. You can also use USB 2.0 cables (not included) to
charge and connect your phone.
Get Started 3

Activation and Service
Before using your phone, you must set up your service with Boost Mobile. You will need your phone’s
serial number (MEID), printed on a sticker inside the battery compartment.
For more information about your Boost Mobile account, see Boost Account Information and Help.
Create Your Account and Pick Your Plan
Set up your Boost Mobile account.
1. From your computer, visit boostmobile.com/activate.
2. Enter your phone’s MEID and click start activation process.
 Your phone’s MEID (serial number) is printed on the sticker located on the back of your
phone in the battery compartment. This number can also be found on the bottom panel of the
phone’s package.
3. Follow the remaining instructions to choose your plan and select a payment method.
4. Follow the activation instructions below and you’ll be able to start using your phone.
Note: You can also activate by phone by calling 1-888-BOOST-4U (1-888-266-7848) from any other
phone.
Activate Your Phone
After setting up your account on boostmobile.com, simply turn your device on. Your device is designed to
activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to
turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn
on the new device and the programming information will be pushed to your device automatically.
You can also start the activation process manually.
■ From home, tap Apps > Settings > Activate this device.
Complete the Setup Screens
After you turn on your phone and activate it, your phone displays a Welcome screen. From the Welcome
screen, follow the prompts to set up features and preferences on your phone.
Note: You may be able to complete the setup process before your phone has been activated on your
Boost Mobile account.
Note: During or after setup, you may see a Connections Optimizer notice. Read the notice and then tap
I agree to allow your phone to connect automatically to the best available data network, including Wi-Fi.
To turn Connections Optimizer off at any time, from home tap Apps > Settings > More
networks > Mobile networks > Connections optimizer and uncheck the Connections Optimizer box.
See Mobile Networks Settings for details.
Get Started 4

1. From the Welcome screen, select a language (if prompted) and tap START to get started.
 To skip any section where permitted, tap NEXT.
Note: On the Welcome screen, there may also be an Accessibility button. If you are visually impaired or
hard of hearing, tap Accessibility to change the accessibility settings.
2. Follow the onscreen instructions to complete each section. For each topic, you will have the
option to skip it and continue to the next screen.
 Wi-Fi – If prompted, follow the prompts to sign in to an available Wi-Fi network. For secured
Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details.
Get Started 5

 End User License Agreement – Read this document carefully, and then tap I understand
and agree to the terms and conditions above. If you wish to send Samsung error data to
help improve your phone, tap Yes. Tap NEXT to continue.
 Tap & Go – Quickly copy Google accounts, backed up apps and data from an existing
Android device. Follow the instructions onscreen to transfer data from your existing Android
device, or tap SKIP to skip this step.
Get Started 6

 Add your account (Google) – A Google account provides you with a single account that can
be used for Google services, including Gmail, Play Store, and Hangouts. You can enter an
existing Google account, create a new account, or skip this step. Each option is described
below:
• Enter an existing Google account: If you have an existing Google account, tap Enter
your email, enter the email address associated with your Google account (usually a
Gmail account), and then tap NEXT.
• Create a new Google account: If you do not have a Google account, tap OR CREATE A
NEW ACCOUNT. Follow the prompts to create an account user name and password.
• Skip entering or creating a Google account: If you skip entering or creating a Google
account, you are prompted to enter your name to personalize your phone. Enter your
name and tap NEXT.
Get Started 7

 Google services – Select your Google services options and then tap NEXT.
 Samsung account – Sign in to or create a new Samsung account for access to various
Samsung apps and services such as GALAXY Apps.
Note: If you entered or created a Google account earlier, then you have the option to sign in using your
Google ID. If you skipped the Google account steps, then the Google ID option is not available on the
Samsung account screen.
Get Started 8

 Dropbox – Sign in to or create a new Dropbox account for access to cloud storage. If you do
not want to set up Dropbox, tap SKIP.
3. Enter a name for your device (optional), and then tap FINISH. Your setup is now complete.
Follow the onscreen instructions to learn about basic tap menu navigation, view tutorials, or just
get started.
 Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps screen or through Settings.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps
from the Google Play Store app, you must link your phone to a Google Account.
Get Started 9