Samsung Galaxy S7 User manual

Available applications and services are subject to change at any time.
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
Sprint User Guide
A downloadable, printable guide to your Samsung Galaxy
S7 and its features.
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Table of Contents
GETTING STARTED 1
Introduction 2
AbouttheUserGuide 2
AccessInstructionsonPhone 2
AccessHelp 2
GetSupportfromMySprintMobile 3
Set Up Your Phone 4
PartsandFunctions 4
ChargetheBattery 6
SIMCard 7
SDCard 10
InsertanSDCard 10
UnmountanSDCard 10
RemoveanSDCard 11
FormatanSDCard 11
TurnYourPhoneOnandOff 12
UsetheTouchscreen 13
ActivateYourPhone 16
CompletetheSetupScreens 16
Basic Operations 19
Basics 19
HomeScreenandApplications(Apps)List 19
PhoneSettingsMenu 20
PortraitandLandscapeScreenOrientation 20
CaptureScreenshots 21
Applications 21
LaunchApplications 21
AppsList 22
PhoneNumber 26
AirplaneMode 26
EnterText 27
SamsungKeyboard 27
GoogleVoiceTyping 28

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TipsforEditingText 29
GoogleAccount 30
CreateaGoogleAccount 30
SignIntoYourGoogleAccount 31
FactoryResetProtection 32
GooglePlayStore 33
FindandInstallanApp 33
RequestaRefundforaPaidApp 34
UpdateanApp 34
UninstallanApp 35
GetHelpwithGooglePlay 36
LockandUnlockYourScreen 37
UpdateYourPhone 37
UpdateYourPhoneSoftware 38
UpdateYourProfile 40
UpdateYourPRL 41
Your Phone's Home Screen 42
HomeScreenBasics 42
HomeScreenLayout 42
ExtendedHomeScreens 43
StatusBarandNotificationPanel 43
StatusBar 43
NotificationPanel 45
MultiWindow 48
CustomizetheHomeScreen 49
ChangetheWallpaper 49
AddShortcutstotheHomeScreen 50
AddWidgetstotheHomeScreen 50
AddFolderstotheHomeScreen 51
MAKING CONNECTIONS 53
Phone Calls and Voicemail 54
PlaceandAnswerCalls 54
CallUsingthePhoneDialer 54
CallEmergencyNumbers 55
AnswerPhoneCalls 56
In-CallScreenLayoutandOperations 59

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PlaceaCallfromContacts 60
CallfromCallLog 61
Voicemail 62
VoicemailSetup 62
VisualVoicemailSetup 63
ReviewVisualVoicemail 65
VisualVoicemailOptions 66
ConfigureVisualVoicemailSettings 67
OptionalCallingServices 70
Wi-FiCalling 70
CallerIDBlocking 70
CallWaiting 71
ConferenceCalling 72
CallForwarding 73
CallSettings 74
Contacts 77
AddaContact 77
ViewContacts 79
ContactsScreenLayout 80
EditaContact 81
DeleteaContact 82
Favorites 83
Groups 84
ShareaContact 86
ProfileSharing 87
ImportContacts 89
BackUpContacts 89
Messaging 91
TextandMultimediaMessaging 91
SendaTextMessage 91
SendaMultimediaMessage(MMS) 92
UseEnhancedMessaging 94
SaveandResumeaDraftMessage 96
NewMessagesNotification 97
ManageMessageConversations 97
MessagesSettings 99

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Gmail 101
CreateandSendaGmailMessage 101
CheckReceivedGmailMessages 102
UseGmailLabels 103
ArchiveGmailThreads 104
MuteGmailThreads 104
DeleteGmailThreads 105
SearchGmailMessages 105
ReportSpam 105
AddAnotherGoogle(Gmail)Account 106
SwitchingbetweenGmailAccounts 106
GmailSettings 107
Email 107
SetUpanEmailAccount 108
AddanEmailAccount 108
AddanExchangeActiveSyncAccount 109
CreateandSendanEmailMessage 110
OpenEmailMessages 111
DeleteanEmailAccount 112
ManageYourEmailInbox 113
ExchangeActiveSyncEmailFeatures 114
EmailSettings 116
Internet and Social Networking 119
DataServicesGeneralInformation(4GLTEand3GNetworks) 119
4GLTE 119
YourUserName 120
DataConnectionStatusandIndicators 121
Browser 121
UsetheBrowser 122
AddaBookmark 122
ViewBrowserHistory 123
OpenNewBrowserTabs 123
BrowserSettings 124
ChromeBrowser 125
Facebook 126
Hangouts 126

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Instagram 128
Messenger 128
Global Services 129
ActivateSprintWorldwideServiceonYourAccount 129
YourPhone’sSIMCardforInternationalGSMRoaming 129
EnableGlobalRoamingMode 130
SettheCommunicationsMethodforGlobalUse 131
SelectaCarrier 131
MakeandReceiveWorldwideCalls 131
SprintInternationalVoicemailService 132
SetUpYourVoicemailAccessNumberforInternationalUse 133
AccessYourVoicemailInternationally 133
InternationalDataRoaming 134
AccessEmailandDataServicesInternationally 134
ContactSprintforAssistancewithInternationalService 135
Connectivity 137
TransferFilesbetweenYourPhoneandaComputer 137
Wi-Fi 138
TurnWi-FiOnandConnecttoaWirelessNetwork 138
Wi-FiSettings 139
DisconnectWi-Fi 140
Wi-FiDirect 140
Hotspot 141
Bluetooth 142
BluetoothInformation 143
EnabletheBluetoothFeature 143
PairBluetoothDevices 144
ConnecttoaPairedBluetoothDevice 145
SendInformationUsingBluetooth 146
ReceiveInformationviaBluetooth 147
Tethering 148
APPS AND ENTERTAINMENT 149
Camera and Video 150
CameraOverview 150
TakePicturesandRecordVideos 151
TakeaPicture 152

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RecordVideos 153
ViewPicturesandVideosUsingGallery 153
EditPictures 155
SharePicturesandVideos 158
SendPicturesorVideosbyEmail 159
SendaPictureorVideobyMultimediaMessage 159
SendPicturesorVideosUsingBluetooth 160
SharePicturesorVideosviaAdditionalAppsorSocialMedia 161
ShareVideosonYouTube 162
CameraOptions 163
SwitchCameras 163
SetCameraFunctions 163
LiveBroadcast 165
Productivity 168
1Weather 168
AAA 168
Calculator 168
Calendar 169
AddanEventtotheCalendar 169
ViewCalendarEvents 170
SyncCalendars 171
SynchronizeanExchangeActiveSyncCalendar 172
CalendarSettings 172
CallerID 173
Clock 173
SetAlarms 173
AdditionalClockFeatures 174
Drive 176
GoogleMaps 176
GoogleSearch 177
Lookout 177
Memo 177
MyFiles 178
Photos 179
SVoice 179
SamsungGear 180

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SamsungPay 181
SecureWi-Fi 182
SprintFamilyLocator 182
TechExpert 182
Uber 183
Wi-FiCalling 183
Entertainment and Activities 184
Amazon 184
AmazonKindle 184
AmazonMusic 184
AmazonPrimePhotos 184
AmazonPrimeVideo 184
AppSpotlight 184
DraftKings 185
GalaxyApps 185
GooglePlayMusicApp 185
PlayMusicwithGooglePlay 185
GooglePlayMusicScreenLayout 186
CreatePlaylistsinGooglePlayMusic 187
Loot 188
NextRadio 189
Playphone 189
SHealth 189
Samsung+ 191
SprintFun&Games 191
SprintMusicPlus 191
SprintTV&Movies 192
MySprintMobile 193
YouTube 193
SETTINGS 195
Connections Settings 196
BasicSettings 196
Wi-FiSettingsMenu 197
BluetoothSettings 200
PhoneVisibility 201
DataUsageSettings 202

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AirplaneModeSettings 203
NFCandPayment 203
MobileNetworksSettings 205
Location 207
MoreConnectionSettings 209
NearbyDeviceScanning 210
Printing 211
MirrorLink 212
VirtualPrivateNetworks(VPN) 212
Wi-FiCallingSettings 217
HotspotandTetheringSettings 217
HotspotSettings 217
TetheringSettings 219
Device Settings 221
SoundsandVibrationSettings 221
SoundMode 222
VibrateWhileRinging 223
Volume 224
VibrationIntensity 225
RingtonesandSounds 225
VibrationPattern 227
NotificationSounds 227
DoNotDisturb 228
SystemSounds 231
Key-tapFeedback 232
SoundQualityandEffects 233
NotificationsSettings 234
DisplaySettings 235
Brightness 237
BlueLightFilter 237
ScreenMode 238
ScreenResolution 239
ScreenZoomandFont 239
HomeScreenSettings 240
EasyMode 241
IconFrames 243

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AlwaysOnDisplay 243
LEDIndicator 244
StatusBarSettings 245
ScreenTimeout 246
ScreenSaver 246
KeepScreenTurnedOff 247
ApplicationsSettings 248
ApplicationsOverview 249
DefaultApplications 251
AdvancedFeatures 251
Personal Settings 254
WallpapersandThemes 254
Wallpaper 254
Themes 254
Icons 255
LockScreenandSecuritySettings 256
LockScreenandSecurityOverview 256
ScreenLock 257
DisabletheScreenLock 259
DeviceSecurity 260
AccessibilitySettings 261
VisionAccessibilitySettings 262
HearingAccessibilitySettings 263
DexterityandInteractionSettings 264
ConfigureOtherAccessibilitySettings 265
CloudandAccounts 266
SamsungCloud 266
Accounts 267
BackupandRestore 268
SmartSwitch 271
GoogleSettings 271
System Settings 273
GeneralManagementSettings 273
LanguageandInputSettings 273
DateandTimeSettings 275
ReportDiagnosticInfo 275

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Reset 276
FactoryDataReset 278
DeviceMaintenanceSettings 279
OptimizeNow 280
BatterySettings 280
PerformanceMode 281
StorageSettings 282
RAM 287
Help 288
ActivateThisDevice 288
SystemUpdates 289
AboutDevice 290
GETTING HELP 292
For Assistance 293
Troubleshooting 293
SprintAccountInformationandHelp 294
SprintAccountPasswords 294
ManageYourAccount 295
SprintSupportServices 295
CopyrightInformation 296
LegalInformation 296
IntellectualProperty 297
DisclaimerofWarranties;ExclusionofLiability 297
SamsungKnox 298
MaintainingWaterandDustResistance 298
RestrictingChildren’sAccesstoYourMobileDevice 299
INDEX 301

Getting Started 1
Getting Started
Thetopicsinthissectionwillintroduceyoutoyourphone,helpyougetsetupwithservice,provide
anoverviewofthephonescreen,andgetyoustartedwithbasicphoneoperations.

Getting Started Introduction 2
Introduction
Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.
About the User Guide
ThankyouforpurchasingyournewSamsungGalaxyS7.Thefollowingtopicsexplainhowbestto
usethisguidetogetthemostoutofyourphone.
Before Using Your Phone
ReadtheGetStartedguideandImportantInformationbookletthatwerepackagedwithyourphone
thoroughlyforproperusage.
Accessibleservicesmaybelimitedbysubscriptioncontractconditions.
Descriptions in the User Guide
Notethatmostdescriptionsinthisguidearebasedonyourphone'ssetupatthetimeofpurchase.
Unlessotherwisenoted,instructionsbeginfromthephone'shomescreen,whichisdisplayedby
pressingHome .Someoperationdescriptionsmaybesimplified.
Screenshots and Key Labels
Screenshotsandotherillustrationsinthisuserguidemayappeardifferentlyonyourphone.Key
labelsintheuserguidearesimplifiedfordescriptionpurposesanddifferfromyourphone'sdisplay.
Other Notations
Intheuserguide,thephonemaybereferredtoeitheras"phone,""device,"or"handset."A
microSD™ormicroSDHC™cardisreferredtoasan"SDcard"ora"memorycard."
Access Instructions on Phone
Thesetopicswillhelpyoufindhelponyournewphoneandwillintroducethebasicsofusingyour
phone'stouchscreenifyouareanewuser.
Access Help
Usethephone'sHelpmenutolearnaboutyourphone.
1. PressHome todisplaythehomescreen.

Getting Started Introduction 3
2. Fromhome,tapApps >Settings >Help .
3. Tapatopictoviewitscontents,ortapSearchtosearchforatopic.
Get Support from My Sprint Mobile
Inadditiontoyourphone'sbuilt-inHelpmenu,youcanalsoaccesssupportforyourphoneand
servicethroughthepreloadedMySprintMobileapp.
1. Fromhome,tapApps >My Sprint .
2. FromtheMySprintMobilemainpage,tapHelp .
3. Tapatopictoviewitscontents.

Getting Started Set Up Your Phone 4
Set Up Your Phone
ThefollowingtopicsgiveyoualltheinformationyouneedtosetupyourSamsungphoneand
wirelessservicethefirsttime.
Parts and Functions
Thesetopicsillustrateyourphone’sprimarypartsandkeyfunctions.
Note:Yourphone'sscreensandappslayoutsaresubjecttochange.Thisuserguideusessample
imagesonly.
Phone Layout
Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandkeys.
Front View
Part Description
Earpiece Listentocallsandautomatedpromptswhenusingthephone.
Front camera Takespicturesandrecordsvideoswhilefacingthescreen,and
allowsyoutovideoconference.
Power/Lock key Turnthephoneorscreenonoroff,orswitchyourphoneto
Emergencymode.
Back key Returnyoutothepreviousscreen,orcloseadialogbox,options
menu,thenotificationpanel,orkeyboard.

Getting Started Set Up Your Phone 5
Part Description
Home key/fingerprint
sensor
Returnyoutothehomescreen.PressandholdtoopenGoogle™
Search.Usetoregisterfingerprintsforsecurity.
Recent apps key Accessrecentlyusedapps.
Touchscreen Displayinformationneededtooperateyourphone,suchasthe
callstatus,theContactslist,andthedateandtime.Alsoprovides
one-tapaccesstoallofyourfeaturesandapplications.
Volume keys Adjusttheringtoneormediavolumeoradjustthevoicevolume
duringacall.
LED indicator TheLEDindicatorblinksorglowswhencharging,toindicatelow
battery,toannouncenewnotifications,andwhenvoicerecording.
Proximity sensors Detectwhenobjectsareclosetothescreen.Forexample,when
youholdthephonetoyourearwhileonaphonecall,thesensors
temporarilylockthescreentopreventaccidentalscreentouches.
Back View
Part Description
SIM card/Memory card tray LocationoftheSIMcardandmemorycard(notincluded).
Flash Helpilluminatesubjectsinlow-lightenvironmentswhenthe
cameraisfocusingandcapturingapictureorvideo.

Getting Started Set Up Your Phone 6
Part Description
Heart rate monitor MeasureyourheartrateusingyourfingertipwhenusingtheS
Health™app.Formoreinformation,seeSHealth.
Headset jack Pluginaheadsetforconvenient,hands-freeconversations.
USB charger/accessory
port
ConnectthephonetothechargerusingaUSBcable.
Microphone Transmityourvoiceforphonecallsorrecordyourvoiceor
ambientsoundsforvoicerecordingsandvideos.
Speaker Playringtonesandsounds.Thespeakeralsoletsyouhearthe
caller’svoiceinspeakerphonemode.
Rear camera Takepicturesandvideos.
Caution:Insertinganaccessoryintotheincorrectjackmaydamagethephone.
Charge the Battery
Followtheseinstructionstochargeyourphone’sbatteryusingeithertheincludedchargingheadand
USBcableorusingaUSBconnectiononyourcomputer.
Tip:ThisdeviceisalsocompatiblewithSamsung-approvedwirelesschargingdevices(sold
separately).
Note:Thisphonehasanintegratedbatterythatcannotberemovedbytheuser.
Battery Cautions
Caution:RechargeyourbatteryonlywithSamsung-approvedchargerswhicharespecifically
designedforyourphone.Usingotheraccessoriesmayinvalidateyourwarrantyandmaycause
damage.
Storage:Avoidstoringorleavingthephonewithnobatterychargeremaining.Saved
informationandsettingsmaybecomelostorchanged,orthephonemaybecomeunusable.
Chargeonceeverysixmonthsbeforestoringorleavingunusedforalongperiod.
Charge Using the AC Adapter
Itisrecommendedyoufullychargethebatterybeforeusingyourdeviceforthefirsttime.Forfastest
chargingtimes,usetheAdaptiveFastChargerthatcamewithyourdevice.Thischargerprovides
fasterchargingonlywhenconnectedtodevicesthatsupportAdaptiveFastCharging.
1. PlugtheUSBcableintotheUSBcharger/accessoryportonthebottomofyourphone.

Getting Started Set Up Your Phone 7
2. PlugtheotherendoftheUSBcableintothecharginghead.
3. Plugthechargingheadintoanelectricaloutlet.
4. Aftercharging,disconnectthephonefromthecharger.
lUnplugthechargingheadfromtheoutlet,andremovethemicroUSBcablefromthephone
andthecharginghead.
Charge Using a PC Connection
BeforeusingaPCconnectiontochargeyourphone,ensurethatthecomputeristurnedon.
Dependingonthetypeofconnection,yourphone’sbatterymaynotcharge.
1. InsertthesmallendoftheUSBcableintotheUSBcharger/accessoryportonthebottomofyour
phone.
2. InsertthelargeendoftheUSBcableintoaUSBportonyourcomputer.
3. Aftercharging,removetheUSBcablefromboththephoneandthecomputer.
SIM Card
TheSIMcardisanICcardcontainingphonenumberandothercustomerinformation.Yourphone’s
SIMcardispreinstalledandshouldonlybeaccessedifdirectedbyacustomerservice
representative.

Getting Started Set Up Your Phone 8
Handling a SIM Card
KeepthefollowinginmindwhenhandlingaSIMcard:
nYouareresponsibleforanydamagecausedbyinsertingtheSIMcardinanotherbrandICcard
reader,etc.Sprintisnotresponsibleinsuchacase.
nAlwayskeeptheICchipclean.
nWipecleanwithadry,softcloth.
nAvoidapplyinglabels.MaydamageSIMcard.
nSeeinstructionsincludedwithSIMcardforhandling.
nTheSIMcardisthepropertyofSprint.
nTheSIMcardisreplaceable(atcost)incaseofloss/damage.
nReturntheSIMcardtoSprintwhencancelingsubscription.
nReturnedSIMcardsarerecycledforenvironmentalpurposes.
nNotethatSIMcardspecificationsandperformancemaychangewithoutnotice.
nItisrecommendedthatyoukeepaseparatecopyofinformationthatisstoredonSIMcard.
Sprintisnotresponsiblefordamagesfromstoredinformationthatislost.
nAlwaysfollowemergencyprocedurestosuspendserviceifyourSIMcardorphone(SIMcard
inserted)islostorstolen.Fordetails,contactCustomerService.
nAlwayspoweroffthephonebeforeinserting/removingtheSIMcard.
Insert SIM Card
FollowtheseinstructionstoinsertaSIMcard.Remembertopoweroffyourphonebeforeinsertinga
SIMcard.
Note:Yourphone’sSIMcardispreinstalled.Theseinstructionsareforreferenceonly.
Caution:ExercisecarewhenusingtheremovaltooltoejecttheinternalSIMcard/Memorycard
tray.
1. InserttheremovaltoolintotheholeontheSIMcard/Memorycardtray,andpushuntilthetray
popsout.

Getting Started Set Up Your Phone 9
2. PlacetheSIMcardonthetray.
lMakesurethatthecard’sgoldcontactsfacedownintothedeviceandthatthecardis
positionedasshown.
3. SlidetheSIMcard/Memorycardtraybackintotheslot.
Caution:IftheSIMcardisnotinsertedcorrectly,thedevicecannotdetectit.Reorientthecardand
placeitbackintotheslotiftheSIMcardisnotdetected.
Maintaining Water and DustResistance
Note:Water-resistantanddustproofbasedonIP68rating,whichtestssubmersionupto5.0feetfor
upto30minutes.
ThisdeviceisratedIP68usingtheIngressProtectionratingsystem.
Yourdevicehasbeentestedinacontrolledenvironmentandshowntobewateranddustresistantin
certaincircumstances(meetsrequirementsofclassificationIP68asdescribedbytheinternational
standardIEC60529-DegreesofProtectionprovidedbyEnclosures[IPCode];testconditions:
15-35°C,86-106kPa,5.0feet,for30minutes).Despitethisclassification,yourdeviceisnot
impervioustowaterdamageinanysituation.Itisimportantthatallcompartmentsareclosedtightly.
Followthesetipscarefullytopreventdamagetothedevice.
nWheneveryourdevicegetswet,dryitthoroughlywithaclean,softcloth.
nDonotexposethedevicetosaltwaterorionizedwater,ortowaterover5.0feetdeepformore
than30minutes.Ifyourdeviceisexposedtofreshwater,dryitthoroughlywithaclean,softcloth.
Ifthedeviceisexposedtoanyliquidotherthanfreshwater,rinsethedevicewithfreshwater
immediatelyanddryitthoroughlywithaclean,softcloth.Failuretorinsethedeviceinfresh
wateranddryitasinstructedmaycausethedevicetosufferfromoperabilityorcosmeticissues.
nDonotexposethedevicetowaterathighpressure.
nIfthedeviceisdroppedorreceivesanimpact,thewateranddustresistantfeaturesofthedevice
maybedamaged.