Samsung J320 User manual

User Guide
[UG template version 15b]
[VMU-Samsung-J320-UM-EN-122315-FINAL]

TOC i
Table of Contents
Introduction ...................................................................................................................................................1
About the User Guide ...........................................................................................................................1
Get Support from My Account...............................................................................................................1
Get Started....................................................................................................................................................3
Parts and Functions..............................................................................................................................3
Set Up Your Phone...............................................................................................................................5
Turn Your Phone On and Off................................................................................................................6
Use the Touchscreen............................................................................................................................8
Activation and Service ........................................................................................................................12
Complete the Setup Screens..............................................................................................................12
Basic Operations.........................................................................................................................................15
Basics..................................................................................................................................................15
Home Screen and Applications (Apps) List................................................................................15
Phone Settings Menu..................................................................................................................16
Portrait and Landscape Screen Orientation................................................................................16
Capture Screenshots..................................................................................................................17
Applications.........................................................................................................................................17
Launch Applications....................................................................................................................17
Apps List .....................................................................................................................................18
Phone Number....................................................................................................................................22
Airplane Mode.....................................................................................................................................22
Enter Text............................................................................................................................................24
Samsung Keyboard ....................................................................................................................24
Google Voice Typing...................................................................................................................25
Tips for Editing Text....................................................................................................................26
Google Account...................................................................................................................................26
Create a Google Account............................................................................................................27
Sign In to Your Google Account .................................................................................................33
Google Play Store...............................................................................................................................37
Find and Install an App...............................................................................................................38
Request a Refund for a Paid App...............................................................................................39
Update an App............................................................................................................................39

TOC ii
Uninstall an App..........................................................................................................................41
Get Help with Google Play..........................................................................................................42
Lock and Unlock Your Screen ............................................................................................................43
Update Your Phone.............................................................................................................................45
Update Your Phone Software.....................................................................................................45
Update Your Profile.....................................................................................................................47
Update Your PRL........................................................................................................................48
Your Phone Interface..................................................................................................................................50
Home Screen Basics...........................................................................................................................50
Home Screen Layout..................................................................................................................50
Extended Home Screens............................................................................................................51
Status Bar and Notification Panel.......................................................................................................52
Status Bar ...................................................................................................................................52
Notification Panel........................................................................................................................55
Customize the Home Screen..............................................................................................................57
Change the Wallpaper................................................................................................................58
Add Shortcuts to the Home Screen............................................................................................59
Add Widgets to the Home Screen ..............................................................................................59
Add Folders to the Home Screen ...............................................................................................60
Phone App ..................................................................................................................................................62
Place and Answer Calls......................................................................................................................62
Call Using the Phone Dialer........................................................................................................62
Call Emergency Numbers...........................................................................................................64
Answer Phone Calls....................................................................................................................65
In-Call Screen Layout and Options.............................................................................................68
Place a Call from Contacts.........................................................................................................69
Call from Call Logs......................................................................................................................71
Optional Services................................................................................................................................73
Voicemail Setup..........................................................................................................................74
Visual Voicemail..........................................................................................................................74
Set Up Visual Voicemail..............................................................................................................75
Review Visual Voicemail.............................................................................................................76
Listen to Multiple Voicemail Messages.......................................................................................77
Visual Voicemail Options............................................................................................................78
Configure Visual Voicemail Settings...........................................................................................79

TOC iii
Caller ID Blocking .......................................................................................................................82
Call Waiting.................................................................................................................................82
Conference Calling .....................................................................................................................83
Call Forwarding...........................................................................................................................85
Phone Settings............................................................................................................................86
Contacts......................................................................................................................................................91
Contacts Screen Layout......................................................................................................................91
Add a Contact .....................................................................................................................................92
View Contacts.....................................................................................................................................96
Edit a Contact......................................................................................................................................97
Delete a Contact .................................................................................................................................99
Share a Contact................................................................................................................................100
Import Contacts.................................................................................................................................101
Back Up Contacts .............................................................................................................................103
Contacts Settings..............................................................................................................................104
Messaging and Internet.............................................................................................................................106
Text and Multimedia Messaging.......................................................................................................106
Send a Text Message...............................................................................................................106
Send a Multimedia Message (MMS).........................................................................................107
Save and Resume a Draft Message.........................................................................................110
New Messages Notification.......................................................................................................111
Manage Message Conversations .............................................................................................111
Messages Settings....................................................................................................................114
Gmail.................................................................................................................................................116
Create and Send a Gmail Message..........................................................................................116
Check Received Gmail Messages............................................................................................118
Use Gmail Labels......................................................................................................................120
Archive Gmail Threads .............................................................................................................121
Mute Gmail Threads .................................................................................................................122
Delete Gmail Threads...............................................................................................................123
Search Gmail Messages...........................................................................................................124
Report Spam Gmail ..................................................................................................................125
Add Another Google (Gmail) Account ......................................................................................126
Switching Between Gmail Accounts.........................................................................................128
Gmail Settings...........................................................................................................................130

TOC iv
Email.................................................................................................................................................131
Set Up an Email Account..........................................................................................................131
Add an Email Account...............................................................................................................132
Add an Exchange ActiveSync Account.....................................................................................135
Compose and Send Email........................................................................................................137
Open Email Messages..............................................................................................................139
Delete an Email Account...........................................................................................................141
Manage Your Email Inbox.........................................................................................................143
Exchange ActiveSync Email Features......................................................................................144
Email Settings...........................................................................................................................146
Browser.............................................................................................................................................149
Use the Browser .......................................................................................................................150
Add a Bookmark .......................................................................................................................150
View Browser History................................................................................................................152
Open New Browser Tab............................................................................................................153
Browser Settings.......................................................................................................................155
Chrome Browser...............................................................................................................................156
Camera and Video....................................................................................................................................158
Camera Overview .............................................................................................................................158
Take Pictures and Record Videos ....................................................................................................159
Take a Picture...........................................................................................................................159
Record Videos ..........................................................................................................................160
Shooting Modes........................................................................................................................161
View Pictures and Videos Using Gallery ..........................................................................................162
Edit Pictures......................................................................................................................................166
Rotate a Picture........................................................................................................................166
Crop a Picture...........................................................................................................................167
Photo Editor ..............................................................................................................................169
Collage......................................................................................................................................170
Share Pictures and Videos ...............................................................................................................172
Send Pictures or Videos by Email or Gmail..............................................................................173
Send a Picture or Video by Multimedia Message.....................................................................174
Send Pictures or Videos Using Bluetooth.................................................................................176
Share Videos on YouTube........................................................................................................177
Camera Options and Settings...........................................................................................................178

TOC v
Switch Cameras........................................................................................................................178
Set Camera Options .................................................................................................................179
Apps and Features....................................................................................................................................181
Calculator..........................................................................................................................................181
Calendar............................................................................................................................................182
Add an Event to the Calendar...................................................................................................183
View Calendar Events...............................................................................................................185
Share Calendar Events.............................................................................................................186
Sync Calendars.........................................................................................................................188
Synchronize an Exchange ActiveSync Calendar......................................................................190
Calendar Settings .....................................................................................................................190
CallWatch..........................................................................................................................................192
Clock.................................................................................................................................................192
Set Alarms.................................................................................................................................194
World Clock...............................................................................................................................195
Stopwatch .................................................................................................................................196
Timer.........................................................................................................................................197
Facebook ..........................................................................................................................................197
Gadget Guardian...............................................................................................................................198
Galaxy Apps......................................................................................................................................198
Gallery...............................................................................................................................................198
Google Hangouts..............................................................................................................................200
Google Maps.....................................................................................................................................201
Google Play Movies & TV.................................................................................................................203
Google Play Music............................................................................................................................204
Google Search..................................................................................................................................206
Use Google Search...................................................................................................................207
Use Google Voice Search.........................................................................................................208
Instagram..........................................................................................................................................209
Memo................................................................................................................................................209
Messaging Plus.................................................................................................................................210
Messenger ........................................................................................................................................210
Microsoft Excel..................................................................................................................................211
Microsoft OneDrive ...........................................................................................................................211
Microsoft OneNote............................................................................................................................211

TOC vi
Microsoft PowerPoint........................................................................................................................211
Microsoft Word..................................................................................................................................211
My Files.............................................................................................................................................212
NextRadio .........................................................................................................................................212
Pages Manager.................................................................................................................................212
Samsung Milk Music.........................................................................................................................213
Uber ..................................................................................................................................................213
Video.................................................................................................................................................213
Voice Recorder .................................................................................................................................214
YouTube............................................................................................................................................216
Connectivity...............................................................................................................................................218
Transfer Files Between Your Phone and a Computer......................................................................218
Wi-Fi..................................................................................................................................................219
Turn Wi-Fi On and Connect to a Wireless Network..................................................................220
Wi-Fi Settings............................................................................................................................221
Disconnect Wi-Fi.......................................................................................................................223
Wi-Fi Direct ...............................................................................................................................224
Bluetooth...........................................................................................................................................226
Bluetooth Information................................................................................................................226
Enable Bluetooth.......................................................................................................................226
Pair Bluetooth Devices..............................................................................................................228
Connect to a Paired Bluetooth Device......................................................................................230
Share Information Using Bluetooth...........................................................................................231
Receiving Data Using Bluetooth...............................................................................................233
Settings .....................................................................................................................................................235
Basic Settings ...................................................................................................................................235
Wi-Fi Settings Menu..........................................................................................................................238
Bluetooth Settings.............................................................................................................................241
Hotspot Settings................................................................................................................................242
Airplane Mode...................................................................................................................................246
Data Usage Settings.........................................................................................................................247
Mobile Networks Settings .................................................................................................................249
More Connection Settings.................................................................................................................249
Tethering Settings.....................................................................................................................250
Printing......................................................................................................................................251

TOC vii
Virtual Private Networks (VPN).................................................................................................255
Default Messaging App Settings...............................................................................................261
Sounds and Notifications Settings....................................................................................................262
Sound Mode..............................................................................................................................263
Volume......................................................................................................................................264
Ringtones and Sounds..............................................................................................................265
Vibrations..................................................................................................................................267
Sound Quality and Effects........................................................................................................268
Notifications...............................................................................................................................269
Display Settings ................................................................................................................................270
Motions and Gestures.......................................................................................................................272
Applications Settings.........................................................................................................................272
Application Manager.................................................................................................................272
Default Applications..................................................................................................................274
Wallpaper..........................................................................................................................................275
Themes.............................................................................................................................................276
Lock Screen and Security Settings...................................................................................................277
Lock Screen and Security Overview.........................................................................................277
Screen Lock..............................................................................................................................278
Disable the Screen Lock...........................................................................................................286
Device Security.........................................................................................................................287
Privacy ..............................................................................................................................................289
Location Settings ......................................................................................................................290
Report Diagnostic Info ..............................................................................................................293
Easy Mode........................................................................................................................................294
Accessibility Settings.........................................................................................................................297
Vision Accessibility Settings......................................................................................................298
Hearing Accessibility Settings...................................................................................................300
Dexterity and Interaction Settings.............................................................................................301
Configure Other Accessibility Settings......................................................................................303
Add Accounts....................................................................................................................................304
Backup and Reset.............................................................................................................................306
Factory Data Reset...................................................................................................................308
Language and Input Settings............................................................................................................311
Battery Settings.................................................................................................................................314

TOC viii
Power Saving Mode..................................................................................................................315
Ultra Power Saving Mode.........................................................................................................317
Storage Settings................................................................................................................................318
microSD Card ...........................................................................................................................319
Date and Time Settings ....................................................................................................................321
Activate This Device..........................................................................................................................322
System Update..................................................................................................................................323
About Device.....................................................................................................................................324
For Assistance ..........................................................................................................................................327
Virgin Mobile Account Information and Help.....................................................................................327
Manage Your Account ..............................................................................................................327
Top-Up Your Account ...............................................................................................................327
Samsung KNOX................................................................................................................................328
Legal Information ..............................................................................................................................328
Disclaimer of Warranties; Exclusion of Liability........................................................................329
Intellectual Property..................................................................................................................329
Copyright Information................................................................................................................330
Index..........................................................................................................................................................331

Introduction 1
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new Samsung Galaxy®J3 (2016). The following topics explain how best to
use this guide to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone
thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone's home screen, which is displayed by pressing the
Home key. Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are
simplified for description purposes and may differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.”
Get Support from My Account
Access support for your phone and service through the preloaded My account app.

Introduction 2
From home, tap Apps > My Account .1.
From the My account main page, tap Support.2.
Tap a topic to view its contents.3.

Get Started 3
Get Started
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Phone Layout
The following illustration outlines your phone’s primary external features and buttons.
Front View
Part
Description
Earpiece
Listen to calls and automated prompts when using the phone.
Proximity sensors
Detect when objects are close to the screen. For example, when you
hold the phone to your ear while on a phone call, the sensors
temporarily lock the screen to prevent accidental screen touches.
Front camera
Takes pictures and records videos while facing the screen, and allows
you to video conference.

Get Started 4
Part
Description
Power/Lock key
Turn the phone or screen on or off, enable Airplane mode, or Restart
the phone.
Back key
Return you to the previous screen, or close a dialog box, options
menu, the notification panel, or the keyboard.
Home key
Returns you to the home screen.
Recent Apps key
Access recently used apps.
Touchscreen
Display information needed to operate your phone, such as the call
status, the Contacts list, and the date and time. Also provides one-tap
access to all of your features and applications.
Volume key
Adjust the ringtone or media volume or adjust the voice volume during
a call.
Rear View

Get Started 5
Part
Description
Microphone
Transmit your voice for phone calls or record your voice or ambient
sounds for voice recordings and videos. There are two microphones,
one on the top and one on the bottom.
Headset jack
Plug in a headset for convenient, hands-free conversations.
Speaker
Play ringtones and sounds. The speaker also lets you hear the caller’s
voice in speakerphone mode.
Rear camera
Take pictures and videos.
USB charger/accessory port
Connect the phone to the charger using a USB cable.
Flash
Help illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
Caution! Inserting an accessory into the incorrect jack may damage the phone.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
Note: It is recommended you fully charge the battery before using your device for the first time.
Install the battery.1.
Using the slot provided, gently lift the cover off the phone.
Insert the battery, aligning the gold contacts on the battery with the gold contacts on the
phone, and gently press the battery into place.
Insert an optional SD card, see microSD card for more information.
Replace the back cover, making sure all the tabs are secure and that there are no gaps
around the cover.
Warning: Do not bend or twist the back cover excessively. Doing so may damage the cover.

Get Started 6
Plug the USB cable into the USB charger/accessory port on the bottom of the phone.2.
Plug the other end of the USB cable into the charging head, and then plug the charging head into3. an electrical outlet to charge your battery. Fully charging a battery may take several hours.
Note: Your phone’s battery should have enough charge to turn the phone on and find a signal, run the
setup application, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
Caution: Use only Samsung-approved charging devices and batteries. Samsung accessories are
designed to maximize battery life. Using other accessories may invalidate your warranty and may cause
damage.
Caution: Failure to unplug the wall charger before you remove the battery may cause damage to the
device.
Press and hold the Power/Lock key to turn the phone on.4.
If your phone is activated, it will turn on, search for network service, and begin the setup
application.
If your phone is not yet activated, see Activation and Service for more information.5.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.

Get Started 7
Turn Your Phone On
■Press and hold the Power/Lock key.
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activation and Service for more information.
Turn Your Phone Off
Press and hold the Power/Lock key to open the phone options menu.1.

Get Started 8
Tap Power off > Power off to turn the phone off.2.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Tip: If your device is not responding, press and hold both the Power/Lock key and Volume down key
simultaneously for more than seven seconds to restart the device.
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap or Touch
When you want to type using the keyboard, select items such as application and settings icons, or press
buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.

Get Started 9
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.

Get Started 10
Flick
Flicking the screen is similar to swiping, except that you need to move your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard. See Enter Text for more details.

Get Started 11
Note: Auto rotate must be enabled for the screen orientation to automatically change. To enable screen
rotation, slide your finger down from the status bar to display the notification panel, and then tap Auto
rotate to enable the option.
Pinch and Spread
Pinch the screen by moving two fingers inward to zoom out, or spread by moving two fingers outward to
zoom in.