Samsung JACK Technical manual

PRODUCT SPECIFICATIONS
Differentiators:
Windows Mobile®6.1 with
a 3.2MP Camera
aGPS
Navigation
Full QWERTY
Keyboard
Direct Push/
Synchronized Email
• Tri-BandUMTS/HSDPA(850/1900/2100MHz);Quad-Band
 EDGE(850/900/1800/1900MHz)
• 528MHzprocessor
• Dimensions:4.4”x2.4”x0.5”(standardbattery)
• Weight:3.6ounces(standardbattery)
• Display:2.4”,65KColorTFT,320x240Pixel
• StandardBattery:1480mAhLithiumIon
• UsageTime*:Upto7hours(standardbattery)
• StandbyTime*:Upto12days(standardbattery)
TECHNICAL SPECIFICATIONS
ADDITIONAL FEATURES
• FlashMemory:256MBRAM/256MBROM
• microSD™ExternalMemorySlotsupportsupto16GB
memory card
• SupportsSDA2.0
MEMORY
• EmergencyCalls(withorwithoutSIMcard)
• CallTimers
• Voicemail*
• PauseDialing
• CallList
• CallerI.D.*
• CallForwarding*
• CallWaiting*
• Three-WayCalling*
• ConferenceCall(1+5)*
CALL MANAGEMENT AND SERVICES
• Handset
• LithiumIonBattery
• eMusic/MusicSyncInsert
• StarterPackInsert
• ParentalControlsInsert
• GettingStartedGuide
• CompanionCD
• A/CTravelCharger
• 3.5mmStereoHeadsetAdapter
STANDARD PACKAGE CONTENTS
ADDITIONAL ACCESSORIES (ORDER AT 1-800-SAMSUNG OR SAMSUNG.COM/ACCESSORIES)
FEATURES
• Microsoft®Windows Mobile®6.1 Standard
• FullQWERTYKeyboard
• Wi-Fisupport(802.11b/g)
• Microsoft®OfceMobileSuite
• Microsoft®Outlook®Mobile:Email,Contacts,Calendar
 andTasks
• Supportforcorporate/personalemailandmessaging
 solutions:
 - Microsoft®DirectPush,XpressMail,POP3/IMAP4,
  ActiveSync®/Windows Mobile®DeviceCenter(VistaOS)
• MultimediaMessageService*
• ThreadedTwo-WayTextMessage*
• AOL®,WindowsLive™and Yahoo!®InstantMessengers*
• Integrated3.2MegapixelCamera
• AT&TNavigator*
• AT&TMobileMusic*
• CV*
• MobiTV*
• MobileBanking
• InternetExplorer®Mobile
• MEdia™Net*
• VideoShare*
• MicrosoftVoiceCommand
• Bluetooth®WirelessTechnology(v2.0)**
 - Phonebookaccessprole
• AdobeFlashLite®
• WindowsMedia®Player10
• Speakerphone
• MP3Ringtones
• LowBatteryNotication
• KeypadandLCDBacklightControl
• MultilingualTextDisplay(EnglishandSpanish)
• Tools:Alarm,WorldTimeClockandStopwatch
• Java™Supportforapplicationdownload
• SupportsRingtone,ImageandGameDownloads
• PersonalOrganizer:Calendar,SchedulerwithAlerts,
Calculator and more
• NITZ*(NetworkIntegratedTimeZone)
• ConverterTool:Currency,Length,Weight,Temperature,
 VolumeandArea
• VoiceRecorder
• StreamingMusicandVideo
• IncomingCallIndication
• MissedCallIndication
• OwnPhoneNumberDisplay
• MuteFunctions
USBDataCable LithiumIonBattery Bluetooth®Headset CAD300SBEB
Car Charger
AWEP700JBE
Bluetooth®Earpiece
•FastestandmostpowerfulBlackJack™ever
•Windows Mobile®6.1Standardoperatingsystem
 providesaccesstothefullMicrosoft®OfceMobile
 Suite,includingOutlook®,Word,PowerPoint®
 andExcel®.
•Wi-Fienabledforhotspotaccesswhileonthego.
•Threadedtwo-waytextmessagingandone-touch
 messagingkey.
•UserscansetuptheirHomescreenanywaythey
 want–plustheStartMenucanbeviewedasa
grid or list.
•TurboScroll-Presslightlytoscrollthroughtexton
 apage,orpressabithardertoscrollquickly
 throughentirepages.
• Vibrantdisplayforvividwebbrowsingandvideo
 playback.
SAMSUNGTELECOMMUNICATIONSAMERICA
1301E.LookoutDrive|Richardson,TX75082|1.800.SAMSUNG
https://training.samsungtelecom.com
password: unlimited
*Many of the services and features described above are network dependent and may require additional subscription and/or usage charges. Not all features are available for purchase or use in all areas. Other
conditions and restrictions apply.See carrier for more information.All talk and standby times are approximate. Battery performance depends on network configuration, signal strength, operating temperature, features
selected, and voice, data, and other application usage patterns. Internet content/services designed for mobile devices.
** The Samsung Jack™ (SGH- i637) supports Bluetooth®Profiles for wireless handsets, hands-free accessories, and object exchange. Both devices must be compatible with object exchange profile. Copyrighted
material cannot be transferred.
© 2009 Samsung Telecommunications America, LLC.Samsung and Jack are both trademarks of Samsung Electronics America,Inc. and its related entities.Appearance of phone may vary. Other company and product
names mentioned herein may be trademarks of their respective owners. Screen images simulated. 05/2009
“number one in brand loyalty eight years in a row” Samsung mobile phones have been rated number
one in brand loyalty by consumers eight years in a
row, according to Brand Keys,a leading independent
authority on brand loyalty.
INFORMATION GUIDE

DECISION TREE
TIPS & TRICKS
WHY SAMSUNG?
ABOUT SAMSUNG TELECOMMUNICATIONS AMERICA
SamsungTelecommunicationsAmerica,LLC,aDallas-based
subsidiaryofSamsungElectronicsCo.,Ltd.,researches,develops
andmarketswirelesshandsetsandtelecommunicationsproducts
throughoutNorthAmericaandiscurrently#1inmobilephone
salesintheU.S.Formoreinformation,pleasevisitwww.samsung-
wireless.com.
• In2003,SamsungTelecommunicationsAmericashippedits
 rstphonewithCingularWireless.
• In2005,SamsunglaunchedtheZX1,therst3G/Universal
 MobileTelecommunicationsSystem(UMTS)phoneinNorth
 America.
• In2006,SamsungalsolaunchedtheSamsungBlackJack™,a
 smartdevicethatbecamehighlypopularwithconsumersand
 oneofCingular’s(AT&T)topsellingphonesoverthe2006
holiday season.
• In2008,SamsunglaunchedtheAccess,oneofAT&T’srst
 mobileTVdevices.
ABOUT SAMSUNG ELECTRONICS COMPANY
SamsungElectronicsCo.,Ltd.isagloballeaderinsemiconductor,
telecommunication,digitalmediaanddigitalconvergencetech-
nologieswith2007consolidatedsalesofUS$105billion.Employ-
ingapproximately150,000peoplein134ofcesin62countries,
thecompanyconsistsoftwomainbusinessunits:DigitalMedia&
CommunicationsandDeviceSolution.Recognizedasoneofthe
fastestgrowingglobalbrands,SamsungElectronicsisaleading
producerofdigitalTVs,memorychips,mobilephonesandTFT-
LCDs.Formoreinformation,pleasevisitwww.samsung.com.
TIP #1: SENDING PERSONAL EMAIL
Tosendandreceiveemail(afterinitialsetup),pressthe
Messagingkeyinthelowerright-handsideofthekeyboard.
Thenselecttheappropriateemailprovider,pressMenu,then
New.ComposethemessageandpressSend.
TIP #2: CHANGING THE
RINGTONE
FromtheHomescreen,pressStart
> Settings > Sounds > Ringtone.
UsetheleftorrightNavigationkey
to select the desired ringtone. Press
the Doneleftsoftkey.
TIP #3: TURNING BLUETOOTH®ON
Press the Quick List/Powerbuttonontheupperleft-hand
sideofthephonefortheQuickListoptions.SelectWireless
Manager > Bluetooth > On > Done.
TIP #4: TURNING WI-FI ON
TheWi-FidefaultisOff.ToturnthisfunctionOnfromthehome
screen,pressthePower/Quick Listbuttonontheupperleft-
handsideofthephone.SelectWireless Manager > Wi-Fi > On
> Done.
TIP #5: TASK MANAGER SHORTCUT
Press and hold the HomekeytolaunchtheTaskManagerinone
step.
TIP #6: ACTIVATING THE AIRPLANE MODE
UserscandeactivateWi-Fiandothernon-FAAapproved
functionswhiletravelingonanairplane,sotheycancontinue
tousethephone’sotherfunctions,likeMusicandcalendaror
document review. Press Quick List > Wireless Manager >
Phone Off > Done.
TIP #7: CALLING NUMBERS IN TEXT MESSAGE
Todialaphonenumberfromatextmessage,simplyhighlight
thatnumberandpressCall.
TIP #8: ACCESSING INTERNET EXPLORER TO BROWSE
THE WEB
FromtheHomescreen,presstheleftsoftkeyfortheStart menu.
PresstheleftsoftkeyforMore. Choose Internet Explorer >
Menu > Address Bar.TypethedesiredURLandpresstheGo
softkey.
TIP #9: RECEIVING AND REPLYING TO A THREADED TEXT
MESSAGE
Onthehomescreen,presstheleftsoftkeyfortheStartmenu,
then Messaging–orpresstheMessagingkey.Scrolltoa
message,selectit,enteryourmessage,andpressSend. To end
theconversation,presstherightsoftkeyforMenu,thenClose.
TIP #10: CHANGING BACKLIGHT SETTINGS
Userscanadjustthebacklightsettingstosettheamount
oftimethebacklightstaysilluminated.Tochangebacklight
settings,presstheleftsoftkeytoentertheStart menu. Scroll to
Settings. Select More > Power Management. Scroll down to
Display Time Out or Backlight Time OutonBattery.Pressthe
Navigationkeyleftorrighttochangesettingsandthenpress
Done.
Samsung accessories...
CAD300SBEB Car
Charger
microSD™ card
AWEP700JBE
Bluetooth®Headset
AT&T Plans...
You will need to have at least a PDA/
Smartphone Nationwide Email &
Messaging 450 plan to get everything
out of the Propel™ Pro. This plan
will give you data access for email,
and unlimited text, picture, video and
instant messaging.
Other than placing voice calls, how will you utilize
your phone the most?
BUILD VALUE
I need a phone that works
like my laptop – something that lets me
view PowerPoint®presentations on the road, and
has Wi-Fi so I can connect anywhere and check email.
I also have to be able to view PDFs and other
attachments. Can you help me?
CUSTOMER
FEEDBACK
The Jack™is Samsung’s newest addition to the Windows Mobile®line-up.
It’s a smartphone that looks sleek but but has all the features you need to
let you work away from the office.
OFFER SOLUTION
Show customer the Jack™and explain the features and benefits.
Turbo Scroll is a new and exciting Samsung feature that saves time and keystrokes. By using
the navigation keys, you can scroll through text on a page, or through entire pages as quickly
as you need.
Windows Mobile®6.1 Standard operating system provides access to the full
Microsoft®Office Mobile Suite, including Outlook®, Word, PowerPoint®and Excel®.
WHAT DO
WE OFFER
EDUCATE
ASK FOR
THE SALE
So, what do you think about the Jack™? Let’s go ahead and get you set up today.

FAQ’S GET TO KNOW THE JACK™
1. POWER ON/OFF BUTTON
2. VOLUME KEYS
3. DISPLAY SCREEN
4. LEFT SOFT KEY
5. HOME KEY
6. SPEAKERPHONE KEY
7. SEND KEY
8. FUNCTION KEY
9. SHIFT KEY
10. MEdia™NET
11. GPS KEY
12. SILENT KEY
13. MICROPHONE
14. CAMERA KEY
15. MESSAGING KEY
16. ENTER KEY
17. BACKSPACE KEY
18. CLEAR KEY
19. END KEY
20. LOCK/UNLOCK KEY
21. RIGHT SOFT KEY
22. CENTER NAVIGATION KEY
23. EARPIECE/SPEAKER
24. HEADSET/ACCESSORY CONNECTOR
25. CAMERA LENS
KEYS
The following list correlates to the illustrations.
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AT&T SERVICES
Q:PleaseexplainhowtomakeaVideoSharecall.
A:TostartaVideoSharecall:
1.Dialthephonenumberof
 another3GVideoShare–
 capabledevice.
2.Whenthecallconnects,
 eachdevicewilldisplay
 thewordsVideoShare
Ready.
3.Presstherightsoftkeyto
enter the Menu.
4.SelectVideo Share.YouwillbepromptedtoselectLive
or Pre-recorded video.
5.Yourdevicewillinitiatevideoonyoursideandsenda
 requesttotheotherpartytoacceptthevideostream.
6.Whenthatuseraccepts,theVideoSharesessionbegins
automatically.
Q:WhatmusicleformatsaresupportedontheSamsung
Jack™?
A:ThemusicplayersupportsMP3,AMR,MIDI,andAACmusic
les.UsersmaytransferlesfromtheirPCthroughaUSB
cableordownloadnewsongsfromYahoo,eMusic,orNapster.
BATTERY
Q:Doyouhaveanysuggestionsonwaystoconservethe
phone’sbatterypower?
A:Yes.AlthoughtheSamsungJack™hasalong-lasting
battery,certainfunctions,likemedia,candrainthebattery
faster.Whenusersaredrivingandlisteningtomusic,they’ll
savebatterystrengthbypluggingthephoneintothecar
charger.Ifthey’renotusingtheBluetooth®function,turn
thatfeatureoff.Andsettingthephonetovibrateusesmore
batterypowerthantheotheroptions,sotheyshouldonlyuse
thisfeaturewhentheyreallyneedit.Finally,theycansetthe
amountoftimethebacklightstayson.Thelowertheysetthis
time,themoretheyconservethebatterylife.
BLUETOOTH®WIRELESS TECHNOLOGY
Q:DoesthephonesupporttheA2DPstereoBluetooth®
prole,anddoesthisproleworkwithvideofunctionsaswell
as audio?
A:Yes,theA2DPproleworkswiththevideoplayer,sousers
can listen to their music as well as their video through Stereo
Bluetooth®headsetsforabetterexperience.
INTERNET
Q:CanthephonebeusedtogetInternetonaPC?
A:Yes,InternetSharingallowsownersoftheSamsung
Jack™tousetheirphonestogettheInternetontheirPCs.
Fromthehomescreen,selectStart > More > More >
Internet SharingandpressthecenterNavigationkey.
TheInternetSharingconnectionscreenappears.InthePC
Connectionfield,usetheNavigationkeytoselecteither
USB or Bluetooth PAN,thenpresstheConnectsoftkey.
CAMERA
Q:Howdoesausertakeandsendapicture?
A:Totakeapicture:
1. Press the Camerakeyonthebottomright-handside
 ofthekeyboard.
2.Viewthesubjectinthedisplay,thenpressthecenter
 Navigationkeytotakethepicture.
3.Afterthepictureistaken,presstherightsoftkeyfor
Menu > Send Multimedia Msg.
4.TypeaphonenumberintheTofield,orselectanentry
 fromtheContactlist.
5.Typeamessage,ifdesired.Thisisnotarequiredstep.
6.PresstheleftsoftkeytoSend. Pictures will also
 automaticallybesavedonthephoneintheMyStuff
 folder.
MEMORY
Q:DoesthephonesupportoptionalmicroSD™memory
cards?Ifso,uptowhatsizeandwhereisthecardslot
located?
A:TheSamsungJack™supportsoptionalmicroSD™
memorycardsofupto16GBinsize.Thecardislocated
under the battery cover.
ToinsertanoptionalmicroSD™memorycard,withthe
phoneoff:
1.Removethebatterycoveronthebackofthephone.
2. Remove the battery.
3.SlidethenarrowendofthemicroSD™card into the slot
 markedmicroSD™ontherightsideofthephone,with
 itsgoldcontactsfacingdown.
4.Replacethebatteryandcover.
TheSIMcardisalsolocatedunderthebatterycover–but
ontheleftside.
WI-FI
Q:HowdoestheuserconnecttoanavailableWi-Fi
network?
A:ToconnecttoaWi-Finetworkfromthehomescreen:
1. Press the Power/Quick Listbuttonontheupperleft-
 handsideofthephone.
2. Select Wireless Manager.
3. Press the Menurightsoftkey.
4.SelectWi-Fi Settings.
5.Choosenetworkname.PresstheNavigationkeyto
connect.
6. Select Next;selectNext again. Select Finish.
7.Ifthenetworkispassword-protected,followthe
 on-screeninstructions.

GET TO KNOW THE JACK™ GET TO KNOW THE JACK™
LOCK/UNLOCK YOUR DEVICE KEYBOARD
Tolockthedeviceandavoidunintentionalkeypresses,pressandholdtheEnd
key.Tounlockthedevice,shortpressthePowerbutton,thenpresstheLeftSoft
keytoUnlock,followedbythe*key.
Backlight
Intheunlockmode,after30secondsthescreenwilldimtosavebatterypower.To
turnyourscreenon,shortpressthePower button.
LEARN TO NAVIGATE THE SCREEN
Tomovearoundthescreen,presstheNavigationkeyup,down,
leftorright.PresstheCenter Navigationkeytoselect.
Toselectthebottomleftandrightitemsonthescreen,usethe
Left and Rightsoftkeys.
HomeScreen
TheHomescreendisplaysimportantinformation,suchas
upcomingappointments,statusindicators,thecurrentdate,time,
andprofile.Accesscommunicationtools,yourcalendar,AT&T
services,yourMusic,photosandsettingsfromtheHomescreen.
UsetheNavigationkeytoscrollup,down,andleftorrighttothe
desiredserviceorapplication.
Turbo Scroll
TurboScrollisanewandexcitingSamsungfeaturethatsaves
timeandkeystrokes.ByusingtheNavigationkeys,youcan
presslightlytoscrollthroughtextonapage,orpressabitharder
toscrollquicklythroughentirepages!
CHECK YOUR WIRELESS AT&T CONNECTION
OnthetoprightcorneroftheHomescreen,youwillndthenetworkcoverageindicator.
Full wireless 3G data coverage
Fullwirelesscoverage(nodataconnection)
No wireless coverage
Wirelessisturnedoff
Status indicators
USING THE KEYBOARD
YourSamsungJack™isequippedwithaninnovativekeyboardthatallowsyoutoeasilyandaccuratelytypewords.Whenyouselect
aeldthatrequirestextornumbers,thephoneautomaticallyselectstheappropriateinputmode.However,ifyouneedtoswitch
betweenmodes,pressoneofthekeyslistedinthefollowingillustration.Seetheindicatoratthetopofthescreentoidentifythecurrent
textmodesetting.
CreatingText
Toenteranumberorsymbol,presstheFunctionkey,andthen
pressthecorrespondingkey.Toenterallnumbersorsymbols,
presstheFunctionkeytwice.
Totypeasingleuppercaseletter,presstheShiftkey,andthen
pressthecorrespondingkey.ToenterallCAPS,presstheShift
keytwice.
TaskKeys
MEdia™Net – direct access to MEdia™Net.
GPS – direct access to GPS.
Symbol/Space–shortpressinsertsaspace/longpressbrings
upadditionalsymbols.
Silent–turnringtoneonoroff.
Camera–shortpressactivatescamera/longpressactivates
screenZoommode.
Messaging–directaccesstoemailandtextmessaging.
TURN ON/OFF YOUR DEVICE
Press and hold the Powerbuttonlocatedonthetopleftsideofthedevice.
Battery full Bluetooth on New Email message
Battery empty
3G
3G network New voice mail
Battery charging Signal strength Wi-Fi on
Tip: The Quick List displays a list of commands, such as turning off your phone, locking the
keyboard of your phone, turning on/off wireless, and turning it to silent. To access the Quick
List, short press the POWERbutton located on the top left side of your device.
Power Button
NAVIGATION KEY
RIGHT SOFT KEY
activates menu above
LEFT SOFT KEY
activates menu above
MEdia™ Net
GPS
Symbol/Space
Camera
Messaging
Silent