Samsung OfficeServ WIP-5000M User manual

1
SAFETY CONCERNS
For product safety and correct operation, the following
information must be given to the operator/user and shall
be read before the installation and operation.
Conventions
WARNING
Provides information or instructions that the reader
should follow in order to avoid personal injury or
fatality.
CAUTION
Provides information or instructions that the reader
should follow in order to avoid a service failure or
damage to the system.
NOTE
Indicates additional information as a reference.
Symbols
Indication of a general caution
Indication for prohibiting an action for a product
Indication for commanding a specifically required
action

WIP-5000M User Guide
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WARNING
Do not connect conductive
objects, such as neckless or
coins, to the charging
phones of the battery
(metallic part).
The object may explode and
cause fire due to overheating.
Use only the charger
provided with the WIP-
5000M phone.
Using other chargers can
result in overheating or
explosion and may cause
malfunction.
The battery shall be used
only for the WIP-5000M
phone.
Using the battery for other
purposes may cause
malfunction, fire, or electric
shock.
Do not put instruments that
contain water such as vases,
cups, cosmetics, and
medicines, or small metals
near the phone.
Moisture in the phone can
cause a fire and electric
shocks.

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Do not place the phone in a
dusty area or in fluctuating
temperature environments.
It may cause a fire or electric
shocks.
Do not install the phone near
a heater(cigarette lighter,
heating apparatus, etc.).
It may cause a fire or electric
shocks.
Do not use inflammable
solvent or material near the
phone. Do not store them
near the phone.
It may cause a fire or electric
shocks.
If the phone makes(horrible)
noise, bad smell, or smoke,
immediately call the Service
Center.
It may cause a fire or electric
shocks.

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CAUTION
Before execute the
[MENU]▶[6.System]
▶[3.Unregistration], double
check whether this function
should be executed since all
phone information
registered to the system will
be deleted.
Use a soft dry cloth to clean
the phone. Do not use any
chemical solvents like wax,
benzene, alcohol, thinner,
mosquito spray, aerosol,
lubricant, or detergent.
The use of chemicals on the
phone may cause fading/
discoloring or damage to the
parts.
Do not install the phone on
an unstable place or near the
direct rays of sunlight.
It may cause severe damage to
the parts of the phone, and
your phone may not work
properly.
Do not separate, repair nor
remodel the phone
arbitrarily.
If a repair is needed, please
contact where the phone
was purchased or call the
Service Center.

5
TABLE OF CONTENTS
SAFETY CONCERNS 1
Conventions .......................................................... 1
Symbols ................................................................ 1
WARNING ............................................................. 2
CAUTION .............................................................. 4
PREPARATION 7
About This Guide ................................................... 7
Overview of WIP-5000M......................................... 7
Phone Layout ........................................................ 8
Unpacking............................................................11
Installing the Battery.............................................12
Removing the Battery............................................12
Charging the Battery .............................................13
Checking the Battery Status...................................14
BASIC FEATURES 15
To Turn the Power On ...........................................15
To Turn the Power Off ...........................................19
Making a Call........................................................20
Answering a Call ...................................................22
Volume Adjustment...............................................23
Setting the Etiquette Mode ....................................25
Setting the Automatic Key Lock..............................26
Entering Characters ..............................................27

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CONVENIENT FEATURES 31
Features on a Calling Failure.................................. 31
Features Used During a Call .................................. 33
APPLICATION MENUS 35
Menu Structure .................................................... 35
Phone Book ......................................................... 42
Utilities................................................................ 49
Soft Keys ............................................................. 54
Volume/Ring ........................................................ 60
Phone Settings..................................................... 63
System ................................................................ 74
ANNEX 81
Troubleshooting ................................................... 81
Product Specifications........................................... 84

7
PREPARATION
About This Guide
This user guide provides instructions for the use of
Samsung’s latest WIP-5000M mobile phone. Please
take the time to study this guide to become familiar
with the operation of your WIP-5000M and the
benefits this new phone can provide. Keep this guide
handy. You may need to look up instructions for
infrequently used features.
Overview of WIP-5000M
The WIP-5000M(Wireless IP-Phone Mobile type) is the
wireless mobile phone that allows a voice
communication through IEEE 802.11b wireless LAN.
WIP-5000M supports voice communication using
IEEE802.11b WLAN. Based on IEEE802.11b standard,
VoIP voice signals received are compressed to a voice
CODEC and transferred as data packets.
Data terminals such as PDA and laptop PC that
support wireless connection can be used along with
the WIP-5000M.

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Phone Layout
The following figure shows the main elements of your
phone.
Menu Button
Send Button
Hold Button
T
ransfer Button
Navigation Buttons
Cancel/Mute Button
End/Power Button
Conference Button
Dial Buttons
Microphone
Speaker
LCD Screen
Headset
Connection Hole
Volume Button
Etiquette
mode Button

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Button Description
Button Description
Used when calling or receiving an outside
trunk call/when transferring a call
Volume Used when controlling the volume of
voice or key tone
MENU Used when entering the menu mode
Used when moving the menu bar upward
Used when moving the menu bar
downward
Used when moving the menu bar to the
right direction/Directory/Call on Hold
Used when moving the menu bar to the
left direction/Message/Conference call
OK Used when selecting or saving the
selected item for function settings
C/MUTE Used when erasing letters or moving to
an upper menu
TRSF Used when connecting to another phone
number while a phone call is in progress
HOLD Used when holing a call
CONF Used when making a conference
Used when applying the etiquette mode
0~9 Used when dialing or entering characters
Used when applying the automatic key
lock
Used when turning the power on/off,
when returning to the initial screen or
when terminating the call

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Icon(Display) Description
Button
Names Features
This indicates the signal intensity.
: weak signal : strong signal
This turns on when the service is not
available.
Blinks when trying to make a call and
turns on when a call is connected.
The status that indicates an alarm is set.
When a message is received.
Etiquette function or vibration function is
enabled.
Indicates that the automatic key lock is
enabled.
 Indicates the battery charging level.
: fully charged : sufficient
: insufficient
: needs to be charged immediately

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Unpacking
After purchasing the WIP-5000M phone, you have to
check that the following items have been packed in
the box.
WIP-5000M Battery
(1 standard type)
Charger User Guide
Hand holder Leather case
for phone
Earphone
Option

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Installing the Battery
1. Insert the projecting part at the bottom of
battery into the recess compartment area of
the back of the WIP-5000M phone.
2. Press it in the direction of the arrow until it
clicks into place.
Removing the Battery
In order to take out the battery from the WIP-5000M
phone, slide the battery cover in the direction of the
arrow while simultaneously pressing the separator
button.

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Charging the Battery
After checking each component of the phone, charge
the battery as shown in the figure below.
Charging the battery
Charging the battery with phone

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Checking the Battery Status
The battery status can be checked by looking at the
battery status icons given below that appear on the
LCD panel of the phone.
When using the phone for the first time after
purchase, fully charge the battery before use since
the battery may be discharged.
Low Battery Indication
When the battery energy is completely discharged,
the phone makes a warning sound and the battery
icon starts to blink. It is recommended to change to
a new battery or charge the battery immediately. If
the phone is still used after the warning sound and
blinking, the battery will be completely discharged
and the power will automatically go off.
▶▶
▶
Fully charged Partially
consumed
Almost
discharged
Fully
discharged

15
BASIC FEATURES
To Turn the Power On
Press the button for more than 2 seconds.
If the phone is not registered to the system, register
the phone according to the following procedure:
Easy Registration
1. Press and hold the button and turn on
the power of the phone.
2. Enter the SSID and press the [OK] button.
 SSID: Enter the ESSID set in the WLAN connection
device. Refer to the ‘OfficeServ SOHO User Guide’ or
consult the system administrator to verify the ESSID.
__ _ _ _ _
System SSID

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3. The phone has been successfully registered.
Manual Registration
Perform manual registering in the following cases:
- Mobile phone is set to Static IP mode
- The WEP key set in the system must be set and
registered to the mobile phone
1. Press and hold the button and turn on
the power of the phone.
2. Press [MENU] without entering the SSID.
301
Mon03 Jan 16:34p
__ _ _ _ _
System SSID

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3. Select [2: Manual Regs.].
4. The following screen appears:
5. Refer to descriptions in ‘System’ of
‘Application Menus’ for the rest of the
registration procedure.
The screen below appears if the registration fails.
Enter the SSID again and press the [OK] button.
__ _ _ _ _
System SSID
Registration
1: Previous
2: Manual Regs.
3: /LANGUAGE
Registration
1: DHCP Mode
2: Static IP Mode

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If the problem is not solved, follow the
troubleshooting procedure described in ‘Phone
registration failure’ of ‘Annex’, and if the
problem is still not solved, contact the system
administrator, reseller, or the service center.
- For the initial screen, one display can be selected
from 3 displays shown as follows.
Refer to ‘5. Phone Settings’ section in ‘Application
Menus’ of this guide for selecting the initial
screen.
Wed12 May 03:12p
1234
1234
Wed12 May 03:12p
1234
03 :12 pm
05/12 [Wed]

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Selecting Language
1. After turning on the power of the phone,
press [MENU] without entering the SSID. The
screen shown below appears. Select [3:
/LANGUAGE].
2. Select the language you wish to use.
To Turn the Power Off
Press the button for more than 2 seconds.
And then the phone automatically turns off.
Registration
1: Previous
2: Manual Regs.
3: /LANGUAGE
Language
1: Korean
2: English
3: Italian

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Making a Call
There are several ways to make a call for the
convenience of you. However, only the basic function
will be introduced in this guide.
Refer to ‘Phone Book’ section in ‘Application Menus’
of this guide for how to use the latest originating
number, latest called number, directory or
abbreviated dial numbers.
Using the Dial Keypad
1. Press the phone number.
 Press only the extension number for internal
calls.(e.g., 3345) Press [9] first, then the phone
number for external calls.(e.g., 9023459568)
You need not press [9] if the system is OfficeServ
SOHO(SIT200EM/EI).
 Press the [C/MUTE] button for a short time to modify
an incorrectly entered number, one by one. Press the
[C/MUTE] button for a long time to completely delete
all the incorrectly entered numbers at once.
2. Press the button.
 Press the button to hang up the phone.
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