Samsung PCS Phone User manual

Sprint PCS®
The clear alternative to cellular.SM

Copyright© 2001 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part
without prior written approval. Sprint, Sprint PCS, Sprint PCS Phone, Sprint PCS Wireless
Web, Sprint PCS Wireless Web Mail, Sprint PCS Wireless Web Short Mail and the diamond logo
are trademarks of Sprint Communications Company L.P. All other trademarks are property of
their respective owners.

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Understanding Roaming
Getting Started Understanding
Roaming
Getting Started Getting Started
Welcome to Sprint PCS
Sprint PCS built the only all-digital, all-PCS nationwide network from the
ground up for clearer calls, serving more than 300 major metropolitan
areas. We built our network to give you what we believe you really want
from a wireless phone: clear sound, private conversations and time-saving
features.
And Sprint Personal Communications Services®can do something even
more far-reaching – simplify your life. Our advanced technology is designed
to grow with your communications needs so that one day, you’ll be able to
rely entirely on your Sprint PCS Phone™to stay connected.
This guide will introduce you to our technology and your new
Sprint PCS Phone through simple, easy-to-follow instructions. Since you’re
probably anxious to start using your phone, we encourage you to
immediately flip to Section One – Getting Started With Sprint PCS Service.
This section explains how to set up your voicemail. It also contains
information on how to contact Sprint PCS should you have questions about
service, want to purchase additional products or services, or just check your
account balance.
Thank you for choosing Sprint PCS.

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Understanding Roaming
Getting Started Understanding
Roaming
Getting Started Getting Started

Table of Contents
Welcome to Sprint PCS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1 Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . .11
䊳Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
䊳Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
䊳Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
䊳Understanding This User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
2 Getting to Know Your Sprint PCS Phone . . . . . . . . . . . . . . . . . . . . . . . .17
䊳Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
䊳Closed View of Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
䊳Front View of Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
䊳Command Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
䊳Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
䊳Turning Your Phone ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
䊳Using Key Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
䊳Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
3 Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
䊳Understanding How Roaming Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
䊳Setting Your Phone’s Roaming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
䊳Setting an Alert When Roam Charges Apply (Call Guard) . . . . . . . . . . . . . . . . . .30
䊳Setting the Time and Date in Analog Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
4 Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
䊳Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
䊳Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
䊳Missed Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
䊳Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
䊳In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
䊳Incoming Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
䊳End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
䊳Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
䊳Finding a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
䊳Dialing and Saving Phone Numbers With Pauses . . . . . . . . . . . . . . . . . . . . . . . .39
䊳Four-Digit Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
䊳Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
䊳Using One-Touch/Two-Touch Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

䊳Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
5 Navigating Through Menus and Entering Text . . . . . . . . . . . . . . . . . . .43
䊳Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
䊳Working Within the Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
䊳Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
䊳Selecting a Character Input Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
䊳Entering Characters by Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
䊳Entering Characters Using T9 Text Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
6 Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
䊳Changing Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
䊳Silencing the Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
䊳Adjusting Volume During a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
䊳Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
7 Using Sprint PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
䊳Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
䊳Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
䊳Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
䊳Forwarding Your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
8 Managing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
䊳Setting Up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
䊳Knowing When You Have Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
䊳Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
䊳New Voicemail Message Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
䊳Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
䊳Clearing the Voicemail Message Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
䊳New Sprint PCS Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
䊳Sprint PCS Wireless Web Message Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
䊳Displaying Sprint PCS Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
䊳Sending Numeric Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
䊳Numeric Page Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
䊳Sending Sprint PCS Wireless Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
䊳Sprint PCS Wireless Web Message Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
䊳Extracting Phone Numbers From Sprint PCS Web Messages . . . . . . . . . . . . . . . .59
䊳Sprint PCS Wireless Web Update Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
䊳Erasing All Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
䊳New Sprint PCS Wireless Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

䊳Displaying Sprint PCS Wireless Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
9 Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
䊳Viewing a Call Log (Incoming, Outgoing and Missed) . . . . . . . . . . . . . . . . . . . . .64
䊳Call Log Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
䊳Making a Call From a Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
䊳Prepending a Phone Number From a Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . .65
䊳Saving a Phone Number From a Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
䊳Erasing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
10 Using Your Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
䊳Adding a New Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
䊳Finding Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
䊳Internal Phone Book Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
䊳Replacing a Stored Number With a New Number . . . . . . . . . . . . . . . . . . . . . . . . .72
䊳Editing an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
䊳Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
䊳Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
䊳My Sprint PCS Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
11 Changing Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
䊳Changing the Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
䊳Setting the Language of your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
䊳Adjusting the Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
䊳Ringer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
䊳Selecting Ringer Types for Voice Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
䊳Selecting Ringer Types for Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
䊳Selecting Ringer Types for Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
䊳Selecting Ringer Types for Data / Fax In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
䊳Changing the Backlight Time Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
䊳Changing the Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
䊳Data/Fax Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
䊳Receiving a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
䊳Receiving Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
䊳Returning to Voice Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
12 Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
䊳Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
䊳Locking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
䊳Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

䊳Changing the Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
䊳Calling in Lock Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
䊳Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
䊳Erasing Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
䊳Erasing the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
䊳Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
13 Personal Information Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
䊳Accessing the Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
䊳Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
䊳Today . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
䊳Month View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
䊳Jump To Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
䊳To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
䊳Countdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
䊳Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
䊳Set Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
䊳Adding New Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
䊳Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
14 Using the Voice Services of Your Sprint PCS Phone . . . . . . . . . . . . . .91
䊳Using Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
䊳Programming the Phone for Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
䊳Setting Up Voice Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
䊳Placing a Call Using Voice Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
䊳Reviewing Voice Dial Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
䊳Erasing Voice Dial Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
15 Experiencing Sprint PCS Wireless Web . . . . . . . . . . . . . . . . . . . . . . . .95
䊳The Sprint PCS Wireless Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
䊳The Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
䊳Launching a Sprint PCS Wireless Web Browser Session . . . . . . . . . . . . . . . . . . . .97
䊳The Sprint PCS Wireless Web Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
䊳Using the Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
䊳Sprint PCS Wireless Web Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
䊳AOL Instant Messenger Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
䊳Sprint PCS Wireless Web Short Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
䊳Signing up for Sprint PCS Wireless Web Updates . . . . . . . . . . . . . . . . . . . . . . . .107
䊳Setting up a Sprint PCS Wireless Web Connection . . . . . . . . . . . . . . . . . . . . . . .107

16 Selecting Your Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
䊳Accessory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
䊳How To Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
17 Knowing Performance and Safety Guidelines . . . . . . . . . . . . . . . . . .115
䊳Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
䊳Maintaining Safe Use of and Access to Your Phone . . . . . . . . . . . . . . . . . . . . . .118
䊳Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
䊳Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . . . . . . . .122
䊳Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
䊳User Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
18 Terms and Conditions & Warranty Information . . . . . . . . . . . . . . . . .125
䊳Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
䊳IntellectualProperty............. . ............... . ................ .139
䊳Manufacturer’s Warranty . . . . . . . . . ......... . . . . . . . ......... . . . . . . . . .140

Getting Started With Sprint PCS Service 11
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1
1
Getting Started With
Sprint PCS Service
In this Section
䊳Setting Up Your Voicemail
䊳Getting Help
䊳Understanding This User Guide
his section walks you through the step-by-step basics of setting up
service for your Sprint PCS Phone™, including activating or unlocking
your phone, selecting your Sprint PCS Service Plan, receiving your new
Sprint PCS Phone Number and setting up your voicemail.
Once you have completed this section, you’re ready to explore the advanced
features of your new phone.
T

Section 1
12 Getting Started With Sprint PCS Service
Getting Started With Sprint PCS Service
Determine if your Phone is Already Activated
If you received your phone in the mail or purchased it at a
Sprint PCS Center, it probably has been activated. All you
need to do is unlock your phone. If not activated, refer to
the steps provided in your activation brochure.
Unlocking your Phone
Follow these steps to unlock your phone:
1. Press to turn the phone on.
2. Press .
3. Enter your four-digit lock code. (For security purposes,
this code is not visible as you type.)
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Phone are
automatically transferred to voicemail, even if your phone
is off or in use. To avoid missing any important messages,
you should set up your Sprint PCS voicemail box and
personal greeting as soon as your Sprint PCS Phone is
activated.
To set up Voicemail:
1. Press and hold or .
2. Follow the system prompts to create your passcode,
record your greeting, record your name announcement
and choose whether to activate One-Touch Message
Access (a feature that lets you press one key to access
messages and bypasses the need for you to enter your
passcode).
Tip:
If you can’t recall your lock
code, try using the last four
digits of either your Social
Security number, your new
Sprint PCS Phone Number
or try 0000. If none of these
work, call Sprint PCS
Customer Care at
1-888-211-4PCS (4727).
Note:
The voicemail setup process
may vary in certain affiliate
areas.

Getting Started With Sprint PCS Service 13
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Getting Help
Visiting Our Web Site
Stop by www.sprintpcs.com to get up-to-date information
on Sprint PCS. You can also:
䊳Review coverage maps
䊳Learn how to use voicemail
䊳Access your customer account
䊳Purchase accessories
䊳Add additional options to your service plan
䊳Check out frequently asked questions
Sprint PCS Customer Care
Sprint PCS Customer Advocates are available to assist you
24 hours a day, seven days a week. Simply dial
1-888-211-4PCS (4727) from any phone or press
from your activated Sprint PCS Phone
while on the Sprint PCS Nationwide Network.
Once you dial Sprint PCS Customer Care, you can access a
number of helpful account services through our automated
Customer Care line. By following the voice prompts, you’ll
be able to learn more about Sprint PCS Products and
Services, get Sprint PCS coverage by zip code, or request a
copy of your invoice.
Tip:
If you need to reach
Sprint PCS
Customer Care
while you are off the
Sprint PCS Network,
dial 1-888-211-4PCS
(4727).
Tip:
If you have a question
regarding the operation
of your
Sprint PCS Phone,
dial 1-888-211-4PCS
(4727) from another
phone so you can
use your
Sprint PCS Phone
while speaking
with Customer Care.

Section 1
14 Getting Started With Sprint PCS Service
Receiving Automated Billing Information
For your convenience, your phone gives you free access to
billing information on your Sprint PCS account. This
information includes balance due, payment received,
billing cycle and the amount of minutes used since your
last billing cycle. Follow these steps to access this
information:
1. Press .
2. Follow the voice prompts to receive the information you
want.
Sprint PCS Directory Assistance
Sprint PCS Directory Assistance provides a variety of
services, including: residential, business and government
listings; assistance with local or long-distance calls; movie
listings; hotel, restaurant and shopping information and
major local event information. There is a per call charge,
and you’ll be billed for airtime.
䊳Press .
Sprint PCS Operator Services
Sprint PCS Operator Services can provide assistance in
placing collect calls, calls billed to a local telephone calling
card or a third party.
䊳Press .
N
o
t
e:
This service may not be
available in all markets.
Note:
Sprint PCS
Operator Services
may not be
available in all
affiliate markets.

Getting Started With Sprint PCS Service 15
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Understanding This User Guide
This user guide introduces you to our technology and all
the advantages of your new Sprint PCS Phone – through
easy-to-follow instructions.
䊳Sections break down categories of information to
progressively take you all the way from learning the
basics to using the most advanced phone features.
䊳Tips highlight special shortcuts and timely reminders to
help you make the most of your new phone.
䊳The Index helps you find specific information quickly.
We know that your time is valuable and that’s why we’ve
designed this guide to be used in a building block format or
in stand-alone sections. You’ll get the most out of your
phone if you read each section. However, if you’d like to get
right to a specific feature, you’ll be able to locate the
specific section using the colored tabs. Follow the
instructions in that section and you’ll be ready to use your
phone in no time.

Section 1
16 Getting Started With Sprint PCS Service

Getting to Know Your Sprint PCS Phone 17
Getting Started
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2
2
Getting to Know
Your Sprint PCS Phone
In this Section
䊳Your Phone’s Highlights and Features
䊳Front View of Phone
䊳Viewing the Display Screen
䊳Turning Your Phone ON and OFF
䊳Using the Battery
our Sprint PCS Phone is packed with features that simplify your life and
expand your ability to stay connected to the people and information
that are important to you. We know that you’re anxious to start using it, so
this section will give you a quick introduction to your new phone. The easy-
to-follow instructions will guide you through the basics of the most
common features of your phone and you’ll be on your way to using it in no
time.
Don’t forget the other chapters in this guide. They’re filled with information
about the capabilities and benefits of your new Sprint PCS Phone. They
include detailed step-by-step instructions that familiarize you with all the
features and explain how to customize your phone to meet your specific
needs.
TM
Y

Section 2
18 Getting to Know Your Sprint PCS Phone
Highlights
Congratulations on the purchase of your Sprint PCS
Phone™ (Model SPH-N200). This phone is lightweight,
easy-to-use, reliable, and offers many significant features:
䊳Dual-band capability provides access to other PCS
CDMA and analog cellular networks where Sprint PCS
has implemented roaming agreements. For further
information see "Understanding How Roaming Works"
on page 28.
䊳Sprint PCS Wireless WebSM Browser provides access to
the wireless Internet in digital mode. For further
information see "The Sprint PCS Wireless Web Browser"
on page 97.
䊳Sprint PCS Wireless Web MailSM, AOL Instant
MessengerSM Service and Sprint PCS Wireless Web Short
MailSM provide quick and convenient text messaging
capabilities. For further information see "Sprint PCS
Wireless Web Mail" on page 104.
䊳Sprint PCS Wireless WebSM Connection offers wireless
modem capabilities for your personal computer in
digital mode. For further information see "Signing up
for Sprint PCS Wireless Web Updates" on page 107.
䊳Sprint PCS Voice CommandSM lets you dial phone
numbers by speaking someone’s name or the digits in
their phone number. For further information see
"Using Voice Dialing" on page 92.
䊳User friendly, menu driven access to features and
options.
䊳The phone’s “flip” cover can be set to answer an
incoming call when opened, and to cancel a call upon
closing.
䊳The backlit display screen makes it effortless to read the
display in low light environments and at night.
䊳An Internal Phone Book with 238 memory registers.
(Each name entry can have up to six numbers).
䊳Speed Dialing, there are four methods of calling
numbers previously stored in the Internal Phone Book.

Getting to Know Your Sprint PCS Phone 19
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2
䊳A Calendar function allows the scheduling of events, the
ability to create “To Do Lists”, set timers and alarms.
䊳Voice activated dialing with 10 locations.
䊳T9 predictive text entry for simplicity in entering names
and events into both the Internal Phone Book and
Calendar.
䊳Vibrate mode announces incoming calls and messages
without disturbing people around you.
䊳A choice of melodies can be used instead of ringer types.
Closed View of Phone
Menu
Clear
OK
Display screen
Microphone
Phone’s cover
(flip)
Antenna
LED
call indicator
Volume
keys

Section 2
20 Getting to Know Your Sprint PCS Phone
Front View of Phone
Receiver
Phone cover
(flip)
End
Ta l k
Keypad
Microphone
Accessories
connector