Samsung SM-A3360/DSN User manual

www.samsung.com/hk
USER MANUAL
English (HK). 11/2022. Rev.1.0
SM-A3360/DSN
SM-A5360

2
Table of Contents
Getting started
5 Device layout and functions
9 Charging the battery
12 SIM or USIM card (nano-SIM card)
15 Memory card (microSD card)
17 Turning the device on and off
18 Initial setup
Apps and features
19 Introduction
20 Samsung account
21 Understanding the screen
29 Notification panel
31 Entering text
33 Installing or uninstalling apps
35 Phone
37 Contacts
39 Messages
41 Internet
42 Multi window
45 Bixby
47 Bixby Vision
48 Samsung Kids
49 Samsung Health
50 Samsung Notes
51 Samsung Members
51 Samsung Global Goals
51 Galaxy Shop
52 Galaxy Wearable
52 Calendar
53 Reminder
54 My Files
54 Clock
54 Calculator
55 Game Launcher
56 Game Booster
57 SmartThings
57 Smart View
58 Music Share
60 Link to Windows
61 Google apps
62 Camera
77 Gallery
81 AR Zone
87 Voice Recorder
88 Samsung Pay
90 Sharing content
92 Screen capture and screen record
94 Transferring data from your previous
device (Smart Switch)
Settings
97 Introduction
98 Samsung account

Table of Contents
3
129 Google
129 Advanced features
130 Motions and gestures
131 Video call effects
132 Dual Messenger
133 Digital Wellbeing and parental
controls
133 Battery and device care
133 Optimising your device
134 Battery
134 Storage
134 Memory
134 Device protection
135 Auto optimisation
135 Software update
135 Diagnostics
135 Apps
136 General management
137 Accessibility
138 Software update
138 About phone
Usage notices
140 Precautions for using the device
142 Notes on package contents and
accessories
143 Maintaining water and dust resistance
144 Device overheating situations and
solutions
Appendix
148 Troubleshooting
98 Connections
99 Wi-Fi
101 Bluetooth
102 NFC and contactless payments
103 Data saver
104 Mobile data only apps
104 Mobile Hotspot
105 More connection settings
106 Connected devices
107 Modes and Routines
107 Using modes
107 Using routines
108 Sounds and vibration
109 Sound quality and effects
109 Separate app sound
110 Notifications
110 Display
111 Motion smoothness
112 Changing the screen mode or
adjusting the display colour
113 Wallpaper and style
113 Themes
113 Home screen
113 Lock screen
114 Smart Lock
114 Always On Display
(Galaxy A53 5G)
115 Security and privacy
116 Face recognition
118 Fingerprint recognition
120 Samsung Pass
123 Secure Folder
126 Location
126 Safety and emergency
127 Accounts and backup
128 Samsung Cloud

4
Getting started

Getting started
5
Device layout and functions
►
Galaxy A33 5G:
Speaker
Fingerprint recognition
sensor
Side key
Volume key
Touchscreen
Front camera
Light sensor
Earphone jack /
Multipurpose jack
(USB Type-C)
SIM card / Memory card
tray
Rear camera
Flash
Microphone
Main antenna
Speaker Microphone
NFC antenna
GPS antenna

Getting started
6
►
Galaxy A53 5G:
Speaker
Fingerprint recognition
sensor
Side key
Volume key
Touchscreen
Front camera
Light sensor
Earphone jack /
Multipurpose jack
(USB Type-C)
SIM card / Memory card
tray
Microphone
NFC antenna
Rear camera
Main antenna
Microphone
Speaker
GPS antenna
Flash

Getting started
7
•
When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
•
Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight,
the camera image sensor may be damaged. A damaged image sensor is irreparable
and will cause dots or spots in pictures.
•
If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.
•
If dust or foreign materials enter the microphone, speaker, or receiver, the device’s
sound may become quiet or certain features may not work. If you attempt to remove
the dust or foreign materials with a sharp object, the device may be damaged and its
appearance may be affected.
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
If the area around the rear camera is covered with accessories, such as a screen
protector or stickers, unwanted noises may occur during calls or media playback.
•
Do not cover the light sensor area with accessories, such as stickers or a cover. Doing
so may cause the sensor to malfunction.

Getting started
8
Hard keys
Key Function
Side key
•
When the device is off, press and hold to turn it on.
•
Press to turn on or lock the screen.
•
Press and hold to start a conversation with Bixby. Refer to Using
Bixby for more information.
•
Press twice or press and hold to launch the app or feature you set.
Side key +
Volume Down key
•
Press simultaneously to capture a screenshot.
•
Press and hold simultaneously to turn off the device.
Setting the Side key
Select an app or feature to launch by pressing the Side key twice or pressing and holding the
Side key.
Launch the
Settings app, tap Advanced features
→
Side key , and then select an option you
want.
Soft buttons
Back button
Home button
Recents button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. Refer
to Navigation bar (soft buttons) for more information.

Getting started
9
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Wired charging
Connect the USB cable to the USB power adaptor and plug the cable into the device’s
multipurpose jack to charge the battery. After fully charging, disconnect the charger from the
device.
Quick charging
Launch the Settings app, tap Battery and device care
→
Battery
→
More battery settings ,
and then activate the feature you want.
•
Fast charging : To use the fast charging feature, use a battery charger that supports
Adaptive fast charging.
You can charge the battery more quickly while the device or its screen is turned off.
Charging other devices
Use the USB cable to charge another mobile device with your device’s battery.
Connect your device and the other device using your device’s USB cable. A USB connector
may be needed depending on the other device.
When charging starts, the battery charging icon will appear on the other device’s screen.
The app selection pop-up window that appears on your device is for data transfer. Do
not select an app from the pop-up window.

Getting started
10
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device care feature.
•
When you are not using the device, turn off the screen by pressing the Side key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
Use only Samsung-approved battery, charger, and cable specifically designed for your
device. Incompatible battery, charger, and cable can cause serious injuries or damage to
your device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The device may be damaged if
you use Micro USB cable.
•
If you charge the device while the multipurpose jack is wet, the device may be
damaged. Thoroughly dry the multipurpose jack before charging the device.

Getting started
11
•
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
•
When using a charger, it is recommended to use an approved charger that
guarantees the charging performance.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a
slower charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may
not function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should
not affect the device’s lifespan or performance. If the battery gets hotter than usual,
the charger may stop charging.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.

Getting started
12
SIM or USIM card (nano-SIM card)
Insert the SIM or USIM card provided by the mobile telephone service provider.
You can insert two SIM or USIM cards so you can have two phone numbers or service
providers for a single device. In some areas, data transfer speeds may be slower if two SIM
cards are inserted in the device than when one SIM card is inserted.
Some services that require a network connection may not be available depending on
the service provider.
Installing the SIM or USIM card
►
Galaxy A33 5G:
21 43
►
Galaxy A53 5G:
21 43
<Underside>

Getting started
13
1 Insert the ejection pin into the hole on the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
3
►
Galaxy A33 5G: Place the SIM or USIM card on the tray with the gold-coloured contacts
facing downwards and gently press the SIM or USIM card into the tray to secure it.
►
Galaxy A53 5G: Place the SIM or USIM card on the tray with the gold-coloured contacts
facing upwards and gently press the SIM or USIM card into the tray to secure it.
4 Insert the tray back into the tray slot.
•
Insert the ejection pin into the tray’s hole to remove the tray. (Galaxy A53 5G)
•
Use only a nano-SIM card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
•
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
•
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the
tray.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.

Getting started
14
Correct card installation
►
Galaxy A33 5G:
Nano-SIM card 1 Nano-SIM card
Nano-SIM card 2 microSD card
►
Galaxy A53 5G:
<Underside>
Nano-SIM card 1 Nano-SIM card
Nano-SIM card 2 microSD card
<Underside>
SIM manager
Launch the Settings app and tap Connections
→
SIM manager .
•
SIM cards : Activate the SIM card to use and customise the SIM card settings.
•
Preferred SIMs : Select to use specific SIM cards for some features, such as voice calls,
when two cards are activated.
•
Data switching : Set the device to use another SIM card for data services if the preferred
SIM card cannot connect to the network.
•
More SIM settings : Customise the call settings.

Getting started
15
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
►
Galaxy A33 5G:
21 43
►
Galaxy A53 5G:
<Underside>
21 43
1 Insert the ejection pin into the hole on the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
3
►
Galaxy A33 5G: Place a memory card on the tray with the gold-coloured contacts
facing downwards and gently press the memory card into the tray to secure it.
►
Galaxy A53 5G: Place a memory card on the tray with the gold-coloured contacts
facing upwards and gently press the memory card into the tray to secure it.
4 Insert the tray back into the tray slot.

Getting started
16
•
Insert the ejection pin into the tray’s hole to remove the tray. (Galaxy A53 5G)
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
•
When you remove the tray from the device, the mobile data connection will be
disabled.
•
If the card is not fixed firmly into the tray, the memory card may leave or fall out of
the tray.
•
When turning the tray upside down to insert a memory card, be careful not to let the
SIM card inserted on the other side to leave or fall out of the tray. (Galaxy A53 5G)
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it. If
your device cannot format or recognise the memory card, contact the memory card
manufacturer or a Samsung Service Centre.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card folder.

Getting started
17
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
1 Launch the Settings app and tap Battery and device care
→
Storage .
2 Swipe to the left to view the SD card page.
3 Tap
→
Unmount .
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from the
misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
1 Launch the Settings app and tap Battery and device care
→
Storage .
2 Swipe to the left to view the SD card page.
3 Tap
→
Format .
Before formatting the memory card, remember to make backup copies of all important
data stored in the memory card. The manufacturer’s warranty does not cover loss of
data resulting from user actions.
Turning the device on and off
Follow all posted warnings and directions from authorised personnel in areas where the
use of wireless devices is restricted, such as aeroplanes and hospitals.
Side key
Volume Down key

Getting started
18
Turning the device on
Press and hold the Side key for a few seconds to turn on the device.
Turning the device off
1 To turn off the device, press and hold the Side key and the Volume Down key
simultaneously. Alternatively, open the notification panel, swipe downwards, and then tap
.
2 Tap Power off .
To restart the device, tap
Restart .
You can set the device to turn off when you press and hold the Side key. Launch the
Settings app, tap Advanced features
→
Side key , and then tap Power off menu under
Press and hold .
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.

19
Apps and features
Introduction
Use apps and various features of the device.
This chapter is a common manual for apps and features provided by Samsung
devices.
Depending on the model, some content may differ, or descriptions of apps or features
not available on your device may be included.

Apps and features
20
Samsung account
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com.
1 Launch the Settings app and tap Samsung account .
Alternatively, launch the
Settings app and tap Accounts and backup
→
Manage
accounts
→
Add account
→
Samsung account .
2 Sign in to your Samsung account. If you do not have a Samsung account, tap Create
account
.
Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap Find ID or Forgot password? on the
Samsung account sign-in screen. You can find your ID or reset your password after you enter
the required information.
Signing out of your Samsung account
When you sign out of your Samsung account, your data, such as contacts or events, will also
be removed from your device.
1 Launch the Settings app and tap Accounts and backup
→
Manage accounts .
2 Tap Samsung account
→
My profile and tap Sign out at the bottom of the screen.
3 Tap Sign out , enter your Samsung account password, and then tap OK .