Samsung SM-G556B User manual

www.samsung.com
USER MANUAL
English. 12/2023. Rev.1.0
SM-G556B

2
Table of Contents
Getting started
4 Device layout and functions
7 Charging the battery
12 Nano-SIM card and eSIM
13 microSD card
15 Turning the device on and off
16 Initial setup
16 Samsung account
17 Transferring data from your previous
device (Smart Switch)
20 Understanding the screen
28 Notification panel
29 Entering text
31 Extracting text
Apps and features
32 Installing or uninstalling apps
33 Phone
36 Contacts
38 Messages
40 Camera
51 Gallery
55 AR Zone
59 Multi window (Using multiple apps
at once)
62 Samsung Internet
63 Samsung Health
64 Samsung Notes
64 Samsung Members
65 Samsung Kids
65 Samsung Global Goals
66 Samsung TV Plus
66 Galaxy Shop
66 Galaxy Wearable
66 Calendar
67 Reminder (Receiving notifications
for to-do items)
68 Voice Recorder
68 My Files (Checking and managing
the files)
69 Clock
69 Calculator
69 Gaming Hub
70 Game Booster (Configuring your
gaming environment)
71 SmartThings
72 Sharing content
73 Music Share
75 Smart View (Mirroring on a TV
screen)
75 Link to Windows (Using the device
through a computer connection)
76 Google apps

Table of Contents
3
103 Google
103 Advanced features
104 Motions and gestures
105 Dual Messenger
105 Digital Wellbeing and parental
controls
106 Device care
106 Optimising your device
106 Battery
107 Storage
107 Memory
107 App protection
107 Performance
108 Additional care
108 Apps
108 General management
109 Accessibility
110 Software update
110 Remote support
111 About phone
Usage notices
112 Precautions for using the device
115 Notes on package contents and
accessories
116 Maintaining water and dust
resistance
118 Device overheating situations and
solutions
Appendix
122 Troubleshooting
Settings
78 Introduction
78 Samsung account
78 Connections
80 Wi-Fi
81 Bluetooth
83 NFC and contactless payments
(NFC-enabled models)
84 Data saver
84 Allowed networks for apps
84 Mobile Hotspot
85 More connection settings
86 Connected devices
87 Modes and Routines
87 Using modes
88 Using routines
88 Sounds and vibration
89 Sound quality and effects
90 Separate app sound
90 Notifications
91 Display
92 Battery
92 Wallpaper and style
92 Themes
93 Home screen
93 Lock screen
94 Extend Unlock
94 Security and privacy
95 Face recognition
97 Secure Folder
100 Secure Wi-Fi
101 Location
101 Safety and emergency
102 Accounts and backup
102 Samsung Cloud

4
Getting started
Device layout and functions
Speaker
Side button
Volume button
XCover button
Touch screen
Front camera
Proximity/Light sensor
Multipurpose jack
(USB Type-C)
Flash
Rear camera
Speaker Microphone
Headphone jack
NFC antenna
Back cover
Main antenna
Microphone
GPS antenna

Getting started
5
•
When using the speakers, such as when playing media files or using
speakerphone, do not place the device close to your ears.
•
Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.
•
If you use the device with its glass or acrylic body broken, there may be a risk
of injury. Use the device only after it has been repaired at a Samsung Service
Centre or an authorised service centre.
•
If dust or foreign materials enter the microphone, speaker, or receiver, or if these
parts are covered, the device’s sound may become quiet or certain features may
not work. If you attempt to remove the dust or foreign materials with a sharp
object, the device may be damaged and its appearance may be affected.
•
Connectivity problems and battery drain may occur in the following situations:
‒
If you attach metallic stickers on the antenna area of the device
‒
If you attach a device cover made with metallic material to the device
‒
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Do not cover the proximity/light sensor area with accessories, such as stickers or
a cover. Doing so may cause the sensor to malfunction.

Getting started
6
Hard buttons
Button Function
Side button
•
Press and hold to turn the device on or off.
•
Press to turn on or lock the screen.
•
Press twice to open the app or feature you set.
Side button +
Volume Down
button
•
Press simultaneously to capture a screenshot.
•
Press and hold simultaneously to turn off the device.
XCover button
•
Press or press and hold to open the app or feature you set.
Setting the Side button
Select an app or feature to launch by pressing the Side button twice or pressing and
holding the Side button.
Open
Settings , tap Advanced features
→
Side button , and then select an option you
want.
Setting the XCover button
Select an app or feature to launch by pressing or pressing and holding the XCover button.
Open
Settings , tap Advanced features
→
XCover button , and then select an option you
want.
Soft buttons
Back button
Home button
Recents button
When you turn on the screen, the soft buttons will appear at the bottom of the screen.
Refer to Navigation bar (soft buttons) for more information.

Getting started
7
Charging the battery
Charge the battery before using it for the first time or when it has been unused for
extended periods.
Installing the battery
1 Remove the back cover.
Be careful not to damage your fingernails when you remove the back cover.
Do not bend or twist the back cover excessively. Doing so may damage the cover.
2 Insert the battery with the battery’s gold-coloured contacts properly aligned with the
device’s contacts.
21

Getting started
8
3 Replace the back cover.
1
Align
Press
2
Ensure that the back cover is closed tightly to prevent water and dust from
entering the device. Open or loose back cover may allow water and dust to enter
the device and cause damage.
Use only Samsung-approved back covers and accessories with the device.
Removing the battery
1 Remove the back cover.
2 Pull out the battery.

Getting started
9
Wired charging
Connect the USB cable to the USB power adapter and plug the cable into the device’s
multipurpose jack to charge the battery. After fully charging, disconnect the charger
from the device.
Do not remove the battery before removing the charger. This may damage the
device.
Quick charging
Use a fast charger.
You can check the connection status of the charger by opening
Settings and tapping
Battery .
•
If fast charging does not work, open Settings , tap Battery
→
Charging settings ,
and then check if the feature you want is turned on. Also, check if the USB cable
and the USB power adapter are connected properly.
•
You can charge the battery more quickly while the device or its screen is turned
off.

Getting started
10
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device care feature.
•
When you are not using the device, turn off the screen by pressing the Side button.
•
Turn on power saving mode.
•
Close unnecessary apps.
•
Turn off the Bluetooth feature when not in use.
•
Turn off auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
Use only Samsung-approved battery, charger, and cable specifically designed for
your device. Incompatible battery, charger, and cable can cause serious injuries or
damage to your device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The device may be
damaged if you use Micro USB cable.
•
If you charge the device while the multipurpose jack is wet, the device may be
damaged. Thoroughly dry the multipurpose jack before charging the device.

Getting started
11
•
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not
in use to avoid wasting power. The charger should remain close to the electric
socket and easily accessible while charging.
•
When using a charger, it is recommended to use an approved charger that
guarantees the charging performance.
•
If the battery is completely discharged, the device cannot be turned on
immediately when the charger is connected. Allow a depleted battery to charge
for a few minutes before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection
to another device, the battery will drain quickly. To avoid losing power during a
data transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a
slower charging speed because of a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge
the battery.
•
If the device receives an unstable power supply while charging, the touch screen
may not function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and
should not affect the device’s lifespan or performance. If the battery gets hotter
than usual, the charger may stop charging.
•
If the device is not charging properly, take the device and the charger to a
Samsung Service Centre or an authorised service centre.
•
Remove the battery before storing your device when it will not be in use for a
long period of time.

Getting started
12
Nano-SIM card and eSIM
Insert the SIM or USIM card provided by your carrier.
To have two phone numbers or carriers for a single device, activate the eSIM or insert
two SIM cards. Differing from a physical nano-SIM card, an eSIM is an embedded digital
SIM. Using both the nano-SIM card and the eSIM may result in slower data transfer
speeds in some areas.
•
eSIM may not be available depending on the region, carrier, or model.
•
Some services that require a network connection may not be available
depending on the carrier.
Inserting the SIM or USIM card
1 Remove the back cover and battery.
2 Insert the SIM or USIM card with the gold-coloured contacts facing downwards.
3 Replace the battery and back cover.
•
Use only a nano-SIM card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
•
Do not insert an SD card into the SIM card slot. If an SD card happens to be
lodged in the SIM card slot, take the device to a Samsung Service Centre or an
authorised service centre.to remove the SD card.

Getting started
13
Activating an eSIM
Open Settings and tap Connections
→
SIM manager
→
Add eSIM . When a mobile plan is
found, follow the on-screen instructions to activate the eSIM.
If you have a QR code provided by your carrier, open
Settings , tap Connections
→
SIM
manager
→
Add eSIM
→
Scan QR code , and then scan the QR code.
SIM manager
Open Settings and tap Connections
→
SIM manager .
•
SIM cards : Activate the SIM card to use and customise the SIM card settings.
•
eSIMs : Activate the eSIM.
•
Preferred SIMs : Select to use specific SIM cards for some features, such as voice
calls, when two cards are activated.
•
Data switching : Set the device to use another SIM card for data services if the
preferred SIM card cannot connect to the network.
You may incur additional charges when using this feature.
•
More SIM settings : Customise the call or eSIM settings.
microSD card
Inserting an SD card
Your device’s SD card capacity may vary from other models and some SD cards may not
be compatible with your device depending on the SD card manufacturer and type. To
check out your device’s maximum SD card capacity, refer to the Samsung website.

Getting started
14
1 Remove the back cover and battery.
2 Insert an SD card with the gold-coloured contacts facing downwards.
3 Replace the battery and back cover.
•
Use only a microSD card.
•
Some SD cards may not be fully compatible with the device. Using an
incompatible card may damage the device, the SD card, or the data stored in it.
•
Use caution to insert the SD card right-side up.
•
The device supports the FAT and the exFAT file systems for SD cards. When
inserting a card formatted in a different file system, the device will ask to
reformat the card or will not recognise the card. To use the SD card, you must
format it. If your device cannot format or recognise the SD card, contact the SD
card manufacturer, a Samsung Service Centre or an authorised service centre.
•
Frequent writing and erasing of data shortens the lifespan of SD cards.
•
When inserting an SD card into the device, the SD card’s file directory appears in
the
My Files
→
SD card folder.
Removing the SD card
Before removing the SD card, first unmount it for safe removal.
1 Open Settings and tap Device care
→
Storage .
2 Swipe to the left to access the SD card page.
3 Tap
→
Unmount .
Do not remove external storage, such as an SD card or USB storage, while the
device is transferring or accessing information, or right after transferring data.
Doing so can cause data to be damaged or lost or cause damage to the external
storage or phone. Samsung is not responsible for losses, including loss of data,
resulting from the misuse of external storage devices.

Getting started
15
Formatting the SD card
An SD card formatted on a computer may not be compatible with the device. Format the
SD card on the device.
1 Open Settings and tap Device care
→
Storage .
2 Swipe to the left to access the SD card page.
3 Tap
→
Format .
Before formatting the SD card, remember to make backup copies of all important
data stored in the SD card. The manufacturer’s warranty does not cover loss of data
resulting from user actions.
Turning the device on and off
Follow all posted warnings and directions from authorised personnel in areas
where the use of wireless devices is restricted, such as aeroplanes and hospitals.
Side button
Turning the device on
Press and hold the Side button for a few seconds to turn on the device.
Turning the device off
1 To turn off the device, press and hold the Side button. Alternatively, open the
notification panel, swipe downwards, and then tap .
2 Tap Power off .
To restart the device, tap
Restart .

Getting started
16
Forcing restart
If your device is frozen and unresponsive, press and hold the Side button and the Volume
Down button simultaneously for more than 7 seconds to restart it.
Emergency call
You can make an emergency call or check the medical information you saved.
Press and hold the Side button, and then tap
Emergency call . Alternatively, open the
notification panel, swipe downwards, and then tap
→
Emergency call .
To manage your medical information and emergency contacts, open Settings and
tap
Safety and emergency .
Initial setup
When you turn on your device for the first time or after performing a data reset, follow
the on-screen instructions to set up your device.
If you do not connect to a Wi-Fi network, you might not be able to set up some
device features during the initial setup.
Samsung account
Using the Samsung account, you can use a variety of Samsung services that are provided
through mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com.
1 Open Settings and tap Samsung account .
Alternatively, open
Settings and tap Accounts and backup
→
Manage accounts
→
Add account
→
Samsung account .
2 Sign in to your Samsung account. If you do not have a Samsung account, tap Forgot
password or don’t have an account?
→
Create account .

Getting started
17
Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap Forgot password or don’t have
an account?
→
Forgot ID or Forgot password on the Samsung account sign-in screen.
You can find your ID or reset your password afteryou enter the required information.
Signing out of your Samsung account
When you sign out of your Samsung account, your data, such as contacts or events, will
also be removed from your device.
1 Open Settings and tap Accounts and backup
→
Manage accounts .
2 Tap Samsung account
→
My profile and tap Sign out at the bottom of the screen.
3 Tap Sign out , enteryour Samsung account password, and then tap OK .
Transferring data from your previous device
(Smart Switch)
You can use Smart Switch to transfer data from your previous device to your new phone.
Open
Settings and tap Accounts and backup
→
Bring data from old device .
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Transferring data using a USB cable
You can connect your previous device to your new phone with the USB cable to transfer
data. If you do not have the app on your previous device, download it from
Galaxy Store
or
Play Store .
1 Connect your new phone and the previous device using your new phone’s USB cable.
A USB connector may be needed depending on the previous device.
2 When the app selection pop-up window appears, tap Smart Switch
→
Receive data .

Getting started
18
3 In the previous device, tap Allow .
Your new phone will recognise the previous device and a list of data you can transfer
will appear.
4 On your new phone, select an option you want, tap Next , and then follow the
on-screen instructions to transfer data.
Do not disconnect the USB cable from the device when you are transferring files.
Doing so may cause data loss or device damage.
Transferring data increases the battery power consumption of your device. Ensure
that your device is sufficiently charged before transferring data. If the battery
power is low, data transfer may be interrupted.
Transferring data wirelessly
Transfer data from your previous device to your new phone wirelessly through Wi-Fi
Direct.
1 On the previous device, open Smart Switch .
If you do not have the app, download it from
Galaxy Store or Play Store .
2 On your new phone, open Settings and tap Accounts and backup
→
Bring data from
old device
.
3 Place the devices near each other.
4 On the previous device, tap Send data
→
Wireless .
5 On your new phone, tap Receive data , select your previous device’s operating system,
and then tap
Wireless .
6 On the previous device, tap Allow .
7 On your new phone, select an option you want, tap Next , and then follow the
on-screen instructions to transfer data.

Getting started
19
Backing up and restoring data using external storage
Transfer data using external storage, such as a microSD card.
1 Back up data from your previous device to external storage.
2 Insert or connect the external storage device to your phone.
3 On your phone, open Settings and tap Accounts and backup
→
External storage
transfer
.
4 Select the backup data under Restore from .
5 Select an option you want, tap Next , and then follow the on-screen instructions to
transfer data.
Transferring backup data from a computer
Back up data from your previous device to a computer and import the data to your new
phone.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, open Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using
an app provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your previous device to the computer using the device’s USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your new phone to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your new
phone.

Getting started
20
Understanding the screen
Controlling the touch screen
Tapping
Tap the screen.
Touching and
holding
Touch and hold
the screen for
approximately
2 seconds.
Dragging
Touch and hold
an item and drag
it to the target
position.
Double tapping
Double tap the
screen.
Swiping
Swipe upwards,
downwards, to
the left, or to the
right.
Spreading and
pinching
Spread two
fingers apart
or pinch on the
screen.
•
Do not allow the touch screen to come into contact with other electrical devices.
Electrostatic discharges can cause the touch screen to malfunction.
•
To avoid damaging the touch screen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips or other object.
•
It is recommended not to use fixed graphics on part or all of the touch screen
for extended periods. Doing so may result in afterimages (screen burn-in) or
ghosting.
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.