Samsung MWR-WW10N User manual

AirtoWaterHeatPump
Usermanual
Wiredremote controllerMWR-WW10N/ControlKitMIM-E03CN
࡙Thank you for purchasing this Samsung Product.
࡙Before operating this unit, please read this usermanual carefully and retain it for future
reference.

2English
Contents
SafetyInformation 4
Safety Information 4
PowerSmart Features 6
Remote ControllerOperation 6
Operating basic mode 6
Domestic HotWater(DHW) mode 7
ʒЇϑϩ˝ʒʪϑθʪʒϩʪΧʪθɇϩЇθʪ࡙Ɗʪϩϩ˝ϩ˵ʪϑʪϩϩʪΧʪθɇϩЇθʪ ߩ
PowerSmart Features 9
ĮΧʪθɇϩͱϑϩɇϩЇϑ࡙Quietͱʒʪ࡙Outing mode 9
Energy-Saving Operation 10
Energy-Saving Operation 10
Setting schedule 10
Energy 11
TDM (Time-Division Multi) Variables (TDM product Only) 12
Setting Options 13
Setting Options 13
Howto set the Options 13
Current Time Setting (Example) 15
Installation/Service mode 16
Installation/Service mode 16
Additional functions of the Wired Remote Controller 16
Installation/Service mode 17
Howto upload ordownload field settings (example) 23

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English
Field Setting Mode 24
Field setting mode 24
AirtoWaterHeat Pump: OnlyAE*** Model 24
DVM Hydro unit: OnlyAM****NBD*** Model 44
DVM Hydro unit HT: OnlyAM***TNBF** Model 46
Appendix 52
Maintaining the Unit 52
đɇϩʪɇʀʪɇʀϩЭϩʪϑ࡙kʪθ˝ʪʀц˵ʪɇϩ˝ࢥkʪθ˝ʪʀц˵ͱϩиɇϩʪθϑЇΧΧц ߦߣ
Troubleshooting tips 54
Communication 55
Waterpump & Flow Sensor 56
Errorcodes 57
Correct Disposalof ThisProduct
(Waste Electrical &ElectronicEquipment)
(Applicablein countrieswithseparatecollectionsystems)
This marking on the product, accessories orliterature indicates thatthe product and its electronic accessories
(e.g. charger, headset, USB cable) should not be disposed ofwith otherhousehold waste at the end of
theirworking life. To prevent possible harm tothe environment orhuman health from uncontrolledwaste
disposal, please separatethese items from othertypes ofwaste and recycle them responsiblyto promote the
sustainable reuse of material resources.
Household users should contact eitherthe retailerwhere they purchased this product, ortheirlocal
government office, fordetails ofwhere and howthey can take these items forenvironmentallysafe recycling.
Business users should contact theirsupplierand check the terms and conditions of the purchase contract. This
product and its electronic accessories should not be mixedwith othercommercialwastes fordisposal.
Forinformation on Samsung’s environmental commitments and product-specific regulatoryobligations,
e.g. REACH, WEEE, Batteries, visit:www.samsung.com/uk/aboutsamsung/sustainability/environment/
our-commitment/data/
Set the FSVvalue byreferring tothe FSVlabel provided with the manual of the product, and then attach
it on the control box's cover. (Airto WaterHeat Pump: OnlyAE*** Model)

4English
Safety Information
WARNING
Hazards orunsafe practices that may result in severe personal injuryordeath.
CAUTION
Hazards orunsafe practices that may result in minorpersonal injury orpropertydamage.
Follow directions. Do NOTattempt.
Make sure the machine is grounded to prevent electric shock.
Unplug the appliance. Do NOT disassemble.
FORINSTALLATION
WARNING
Theinstallation of this appliancemustbe performedbya qualified technician orservice company.
࡙Failing to do so mayresult in electric shock, fire, explosion, problems with the product, orinjury.
You mustconnecttheproductwith ratedpoweruponinstallation.
࡙Failing to do so mayresult in problemswith the product, electric shock, orfire.
Do not installthis appliance neara heater, inflammablematerial. Do not install thisappliance ina
humid, oilyordusty location, in a locationexposed to direct sunlight andwater(rain drops). Do not
installthisappliancein alocationwheregasmayleak.
࡙Failing to do so mayresult in electric shock orfire.
CAUTION
Installtheproductona hard and even placethat can supportitsweight.
࡙If the place cannot support itsweight, the product mayfall down and it may cause product damage.
FORPOWER SUPPLY
WARNING
Donotbend orpull the powercordexcessively. Do not twist ortieupthepowercord.
࡙Failing to do so mayresult in electric shock orfire.
This content is intendedto protect the user’s safetyand prevent propertydamage. Please read it carefully
forcorrect use ofthe product.
SafetyInformation

5
English
Safety Information
FOROPERATION
WARNING
Iftheappliancegeneratesa strange noise, a burningsmell orsmoke,unplugthe productimmediately
andcontactyournearestservicecentre.
࡙Failing to do so mayresult in electric shock orfire.
Toreinstallthe product,pleasecontactyournearestservice centre.
࡙Failing to do so mayresult in problemswith the product,waterleakage, electric shock, orfire.
࡙A deliveryservice forthe product is not provided. Ifyou reinstallthe product in anotherlocation,
additional construction expenses and an installationfeewill be charged.
Ifthemalfunction diagnosis indicatorappears ormalfunctions,thenstopoperationimmediately.
࡙If you detect any burning smells from the product orit malfunctions,then immediately turn offthe product
and power, and then contact the service centre. Continuingto use the device in this state can cause
electrical shock, fire, ordamage to the product.
Donotattempttorepair, disassemble, ormodifytheproductyourself.
࡙Failing to do so mayresult in electric shock, fire, product malfunction, orinjury.
CAUTION
Donotallowwatertoenterthe product.
࡙Failing to do so mayresult in fire orexplosion.
Donotoperatetheproductwithwet hands.
࡙Failing to do so mayresult in electric shock.
Donotsprayvolatilematerialsuch as insecticideontothesurfaceoftheproduct.
࡙As well as being harmfulto humans, it mayalso result in electric shock,fire, orproduct malfunction.
Donotgivea strong impact tothe productand do not disassemble the product.
Donotusethis productforotherpurposes.
Donotpressthebuttonswith anysharpobjects.
࡙Failing to do so mayresult in electric shock orpart damage.
FORCLEANING
WARNING
Donotcleantheproductbysprayingwaterdirectlyonto it. Donot use benzene,thinner,alcoholor
acetoneto clean the product.
࡙Failing to do so mayresult in discoloration, deformation, damage, electric shock, orfire.

6English
PowerSmartFeatures
Operatingbasic mode
Press the button to enterthe Setting screen from the Home screen with the Zone1 orZone 2 activated.
On each screen, press the and then press the or button to select any ofAuto, Cool, and Heat
modes.
Auto mode
Hydro unitwill automaticallyadjust the temperature of discharge waterwith the Auto mode forindoor
heating.
NOTE
࡙WhenWaterLawis active, thetarget supplywatertemperature will be determined automatically
depending on the outdoortemperature: Forthe Heat mode, colderoutdoortemperatureswill result in
warmerwater.
Coolmode
You can adjust cooling temperature as you likewith the Cool mode to cool indoorplace.
࡙When selecting the Heat mode duringthe Cool mode, the Cool mode will be canceled.
Heatmode
Floorheating is availablewith the Heat mode byproviding hotwaterin the spring, autumn andwinter.
࡙You can check the Defrost Operation on the operation status menu underOption.
࡙When selecting the Cool mode during the Heat mode, the Heat modewill be canceled.
NOTE
࡙When setting standard cooling & heating temperature as indoortemperature, the Auto mode cannot be
selected.
Operatethe product byusing the remote controller.
RemoteControllerOperation

7
English
PowerSmartFeatures
DomesticHotWater(DHW)mode
Press the button to enterthe Setting screen fromthe Home screenwith the DHW activated. On each
screen, press the and then press the or button to select and use any of Economic, Standard, Power,
and Forced modes.
NOTE
࡙When the DHWmode is not supported, "Not Supported" appears.
࡙To operate hot watermode,you need to setthe hot waterfunction 'Yes' in the field specification setting
mode (#3011) ofwired remote controllerand connect the temperature sensorof hotwatertank.
࡙When the Cool/Heat mode andthe DHW mode are selected at the same time,the Cool/Heat mode and
the DHWmode will operate alternately.
࡙ (power) forthe DHW mode cannot be usedwhen the Boosterheateris not in use.
࡙Ifyouwant to enjoy a leisurely bath orneed a lot ofwarmwaterurgently, selectthe Forced mode. When
this mode is enabled, it is assuredthat the full capacityof the heat pump is onlydelivered fordomestic
waterheating.
CAUTION
࡙Bydefault field setting value option,this functionwill not be turned off automatically.
࡙Ifyouwant a Forced mode fora certain amount of duration time, changethe field settingvalue of
remote controller.

8
RemoteControllerOperation
English
PowerSmartFeatures
Adjustingdesiredtemperature
On each screen, press the or button to adjust the temperature.
NOTE
࡙You can adjust the desired temperature by0.1, 0.5,1 °C. (Default 0.5°C)
Settingtheset temperature
On each screen, press the or button to select a desired menu and then pressthe the button. You can
adjust the set temperature by pressing the or button.
NOTE
࡙When the Reference temperature to control is WaterOutlet,you can setthe temperature onlyforWater
Outlet.
࡙When the Reference temperature to control is Indoor, you set the temperatures forIndoor andWater
Outlet.
࡙In case of the model that can support both,you can set onlythe temperature forIndoorbut the
temperature forWaterOutlet is also affectedtogether.
࡙Depending on the Reference temperauture set forcooling and heating, the controllabletemperatures
are restricted foreach mode.
Auto Cool & Heat
WaterOutlet Water Law WaterOutlet
IndoorTemp - IndoorTemp

9
English
PowerSmartFeatures
There is avariety of useful functionalityprovided by the Samsung product.
PowerSmart Features
Operationstatus
Use this to display the operation status:
COMPoperation, Back up heater, Boosterheater, Solar, Back up boiler, Waterpump,Watertank, Defrost
operation, Freezing control,WaterTank Sterilization Operation, IndoorThermostat Installation, Airto air
operation, SolarPV, Smart grid, Eco Level, Demand Response.
Quietmode
Noise from operation can be reducedwith the Quiet mode.
NOTE
࡙When setting the Quiet mode through a contact fromthe outdoorunit orsetting the Quiet Mode
Automatic Time in the service mode using the wired remote controller, the mode cannot be controlled
byuserentry.
Outing mode
Heating can operate at lowtemperature while you are out with the Outing mode.
NOTE
࡙To cancelthis mode, press any button on the remote controller.
࡙When the Outing mode is On, the Home screen appears before entering the Setting.
࡙Whenyou press any key, the Outing mode is canceled. However, pressingthe keysforswitching between
the Home and Main screen does not cancel this mode.
ࣕHOME: Directional button,
button
ࣕMain Screen: Back button

10 English
Energy-Saving Operation
Settingschedule
Press the button, press the , or , button to select Schedule, and then press the button.
Whenyou selectAdd a schedule,you can configure settings forDaily schedule,Weeklyschedule, Yearly
Schedule, and Holiday.
Type Description
Daily schedule ࡙Can set the Quiet mode orhot waterstatus in the presettime.
࡙ AɇϑʪϩЇΧϩͱߩϑʀ˵ʪʒЇʪϑࢋ
Weekly schedule
࡙Can set the operationforthe desired units in the scheduled day and time.
ࣕThe scheduling is possible on theweeklybasis. You can set thevalues for
day, time, operation On/Off, scheduled units, operation state (operation
mode, desired temperature).
YearlySchedule
࡙Can create a group forthe month to schedule and assign scheduling tothe
group on theweeklybasis.
ࣕYearlyscheduling is possible and the scheduling can be assigned to up to
ߩ˝θͱЇΧϑࢋ
Holiday ࡙Can set not to run theweekly andyearlyschedules on holidays.
NOTE
࡙Weekly and YearlySchedule can coversettings up to 49.
The product provides functions that allowyou to reduce electricity consumption.
Energy-SavingOperation

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English
Energy-Saving Operation
Energy
Press the button, press the , or , button to select Energy, and then press the button.
You can see and set anyof EnergyUsage and EnergySetting.
Classification Type Description
EnergyUsage -
Displays the Instantaneous Power, Weekly Energy Usage, Monthly
EnergyUsage, YearlyEnergy Usage, Energy Usage overLast Year,
and Operation Time in graphformat.
NOTE
࡙Foraccuracyof operation time, use the DMS time.
࡙ Ɵ˵ʪиʪʪцʒϑΧɇц˙ͱͱиϑϩ˵ʪÃƊĮߩߧߡߢϑϩɇʒɇθʒϑࢋ
EnergySetting
Target Energy
Consumption Sets the target energy consumption.
Target Operation
Time Sets the target operation time.
Alarm Popup Setswhetheror not to generate an alarm when the target energy
consumption is reached.
Usage Data
Initialization Initialises the entire energy function.

12
Energy-SavingOperation
English
Energy-Saving Operation
TDM(Time-DivisionMulti)Variables (TDMproductOnly)
Press the button, press the , or , button to select PriorityA2A, and then press the button.
Setting FSV#5033 to '0' becomes 'PriorityA2A', and setting to '1' becomes 'Priority DHW'.
࡙Underthe installation of both A2A (Air-To-Airtype airconditioner) and A2W(Air-To-Watertype hydro
unit) at the same time, ouroutdoormachine can supply its full capacity tothe operating indoor
machines (including A2AorA2W). If there are simultaneous operating demands from manyA2A
machineswith A2W, the priorityof controlling the outdoormachine (ex: compressorfrequency)will be
given toA2A, because of theirfast response foruse’s comfort. Onlythe remaining capacityof outdoor
machinewill be given toA2Wduring A2A’s normal operation. In this case, it might takevery long time
forA2W heating, so the outdoormachine will alternate the controlling priorities betweenA2A andA2W
with time basis.
࡙Prioritymaximum operation time (at FSV #5033=0): FSV #5031 (Default 30 min., Range10 ~ 90 min.),
Afterelapsing A2Amaximum time, the outdoormachinewill operate only forA2Wto speed up theA2W’s
heating/cooling performance, even though there are A2A’s continuous operation demands.
࡙Non priorityminimum operation time (at FSV #5033=0): FSV #5032(Default 5 min., Range 3 ~ 60 min.),
in this minimum time,the outdoormachine will operate onlyforA2W, even thoughthere are no more
A2W’s continuous operation demands.
<Operating specifications of Time Division Switching (TDS) in accordancewith FSV#5033 setting
(In case of theA2A & A2W simultaneous operation is ON)>
FSVsetting
A2ACooling +A2WCooling A2ACooling +A2WHeating A2AHeating +A2WCooling A2AHeating +A2WHeating
A2A Priority
(#5033=0)
A2A Cooling
A2WCooling
Same cooling Mode
TDS Control
A2A Cooling
A2WCycle Off
(The heaterjust
operateswithout
heating.)
Cooling Operation
A2A Heating
A2Wx (Not operation)
Heating Operation
A2A Heating
A2WHeating
Same heating Mode
TDS Control
DHWPriority
(#5033=1)
Samewith A2A
Prioritysetting
A2WHeating
A2A Cooling
(Heating + Cooling)
TDS Control
Same with A2A
Prioritysetting Same with A2A Prioritysetting
࢘A2A : Airto Air, A2W : Airto Water
ࣕWhen DHWPriority is enabled, hot water(heating) operation is given priorityonly ifthe A2A& A2W
simultaneous operation is on. Otheroperations arethe same as whenA2A Priorityis enabled.
CAUTION
࡙WhileA2Wis in operation, A2Adoes not operate. This is a normal operation.
࡙WhileA2A orA2Wis not in simultaneous operation, you can use any modewithout operation mode
restriction.

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English
SettingOptions
Howtoset the Options
1 Press the button.
2 Press the or button to select Option, and then press the button.
3 See the following pages to select the desired menu.
Step1 Step 2 Step 3 Step4 Step 5 Description Default
Button Lock ON/OFF OFF
ErrorList - -
IndoorUnit
Information --
UserMode
Language Differs depending on
the language Firstvalue forthe language pack
Daylight
Saving Time
Daylight
Saving Time ON/OFF OFF
Unit Day/Week Week
Month Januaryto December Mar
Week 1stto 4th, F (final
week) F (finalweek)
Day 1 to 31 22
Lock
All Lock ON/OFF OFF
Lock of
partial
function
Operation
Lock ON/OFF OFF
Operation
Mode Lock
All Mode
Lock ON/OFF OFF
Auto Mode
Lock ON/OFF OFF
Cool Mode
Lock ON/OFF OFF
Heat Mode
Lock ON/OFF OFF
Temperature
Lock ON/OFF OFF
Schedule
Lock ON/OFF OFF
SettingOptions

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SettingOptions
English
SettingOptions
Step1 Step 2 Step 3 Step4 Step 5 Description Default
UserMode
Wired
remote
controller
LED ON/OFF ON
Button Mute ON/OFF OFF
Current Time
Date Date Format YYYY/MM/DD,
DD/MM/YYYY,
MM/DD/YYYY DD/MM/YYYY
Year/Month/
Day 2000 to 2099/1 to 12/1 to 31 2019.01.01
Time
Time Format 12-Hour/24-hour 12-Hour
Hour/
Minute/
AM/PM
0 to12/0 to
60/AM.PM PM12 Hour00 Minute
Reset
Remote
Controller --
Display
Setting
Brightness 10to100% 100%
Screen Saver Timer 10 to 60 seconds 30sec
Brightness 0,10, 30, 50, 70% 30%
Smart Reset - -
Reset All
Usermodes --
Service Time
Check
Service Call
Number
Service call number
enteredforService
mode -
Last
Inspection
Final control date
enteredforService
mode -
NOTE
࡙When twowired remote controllers are connected, the brightness can be set within10 to 50%.

15
English
SettingOptions
CurrentTimeSetting (Example)
1 Press the button.
2 Press the or button to select Option, and then press the button.
3 Press the or button to select Usermode, and then press the button.
4 Press the or button to select Wired remote controller, andthen press the button.
5 Press the or button to select Currenttime, and then press the button.
6 Press the or button to select Time, and then press the button.
7 Press the or button to select Time format, Hour, Minute, and AM/PM, and then press the
button.

16 English
Installation/Servicemode
Additionalfunctions oftheWiredRemoteController
1 Ifyouwanttouse thevariousadditional functionsforyourWiredRemoteController,pressthe and buttons at
thesametimeformorethan 3seconds.
࡙The password entry screen appears.
2 Enterthe password, 0202, and then press the button.
࡙The settings screen forinstallation/service mode appears.
3 See the list of additional functions fortheWired Remote Controlleron the next page, andthen
select the desired menu.
࡙Onceyou have entered the setting screen,the current setting appears.
࡙Referto the chart fordata setting.
࡙Using the /buttons, change the settings and press the button to move to the next setting.
࡙Press the button to save the new setting.
࡙Press the button to move to the Home screen.
NOTE
࡙While setting the data,you can press the button to move to the Home screen afterchecking the
saving status at a pop-up screen.
Installation/Service mode

17
English
Installation/Servicemode
Installation/Servicemode
NOTE
࡙Unavailablefunctions are marked inactive and theycannot be set.
࡙If communication initialization is needed afterthe setting, the systemwill reset automatically and
communicationwill be initialized.
Step1 Step 2 Step 3 Description Default
Service Timer
Service Call
Number 16-digit phone number Input: Blank, -, 0-9 -
Last Inspection Year, Month, Day -
Installation Data Year, Month, Day -
Quiet Mode
Automatic Time Enable/Disable Disable
Entrytime to Exit time PM10:00 ~ AM 06:00
IndoorZone
Option
Cool/Heat
Selection Cool & Heat/Heat only Cool & Heat
Main/SubWired
Remote Main/Sub Main
Zone Selection Zone1/Zone 2 Zone1
Standard
Temperature WaterOutlet/Indoor WaterOutlet
Temperature Unit Celsius(°C):
ߢঐࢥߡࢋߦঐࢥߡࢋߢঐ ߡࢋߦঐ
Temperature
SensorSelection
Wired Remote
Controller/External
Temperature Sensor
Wired Remote
Controller
Room
Temperature
Calibration
Reference
Temperature -9 to 40°C -
Calibration Value -9 to 40°C 0°C

18
Installation/Service mode
English
Installation/Servicemode
Step1 Step 2 Step 3 Description Default
IndoorZone
Option
IndoorZone
Status
Information
Central : ON/OFF -
Normal Power: ON/OFF -
Mode : Heat/Cool/Auto -
DHWPower: ON/OFF -
DHWMode : Economic/Standard/
Power/Forced -
WaterPump : ON/OFF -
BUH : ON/OFF -
BSH : ON/OFF -
Flow sensor : lpm -
InverterPump : 0% ~100% -
EEVStep : 0~2000Step -
Thermostat1 : ON/OFF -
Thermostat 2 : ON/OFF -
DHWThermostat : ON/OFF -
Connection
Information
Numberof
Connection 0 to16 -
ViewMaster
IndoorUnit Address -
MasterIndoor
Zone Information
Serial No. : - -
IndoorUnit Eva In
Temp.(Teva_in) : Temperature -
IndoorUnit Eva
Out Temp.(Teva_
out) : Temperature -
IndoorUnit PHE
IN(Tw1) : Temperature -
IndoorUnit PHE
OUT(Tw2) : Temperature -
DHWTank Temp.
(Tt) : Temperature -
DHWMode : Economic/Standard/
Power/Forced -

19
English
Installation/Servicemode
Step1 Step 2 Step 3 Description Default
Device
Information
Micom Code : Micom code -
Program Version : Modified date -
Touch Code : Touch IC code -
Program Version : Modified date -
Graphic Image : Graphic image code -
Program Version : Modified date -
Reset All Service
Modes
Erase All Service
mode data --
Initialize a remote
controller --
PowerMaster
Reset1)* --
ODU K3 Reset - -
Field Setting
Value
10** - -
20** - -
30** - -
40** - -
50** - -
Simple Setting - -
FSVUpload/
Download --

20
Installation/Service mode
English
Installation/Servicemode
Step1 Step 2 Step 3 Description Default
Self-Test Mode
Self-Test Mode
Display
Water Inlet
Temp. : Temperature -
WaterOutlet
Temp. : Temperature -
Backup Heater
Outlet Temp. : Temperature -
MixingValve
Outlet Temp. : Temperature -
Tank Temp. : Temperature -
IndoorAmbient
Temp. : Temperature -
IndoorAmbient
Temp.(Zone 2) : Temperature -
WaterOutlet
Temp. (Zone 1) : Temperature -
WaterOutlet
Temp. (Zone 2) : Temperature -
Thermostat
#1(Zone 1) : Heat/Cool -
Thermostat
#2(Zone 2) : Heat/Cool -
SolarPanel ON/OFF -
WaterPump ON/OFF OFF
BoosterHeater ON/OFF OFF
DHWValve(3Way
Valve) ON/OFF OFF
Zone1 Valve ON/OFF OFF
Backup Heater1 +
Water Pump ON/OFF OFF
Backup Heater2 +
Water Pump ON/OFF OFF
Backup Boiler ON/OFF OFF
Zone 2 Valve ON/OFF OFF
MixingValve ON/OFF OFF