Samsung SNB-3002 User manual

NETWORK CAMERA
User Manual SNB-3002

Copyright
©2012 Samsung Techwin Co., Ltd. All rights reserved.
Trademark
is the registered logo of Samsung Techwin Co., Ltd.
The name of this product is the registered trademark of Samsung Techwin Co., Ltd.
Other trademarks mentioned in this manual are the registered trademark of their respective company.
Restriction
Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this document shall
be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.
Disclaimer
Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no
formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own
responsibility. Samsung Techwin reserves the right to change the contents of this document without prior notice.
Design and specifications are subject to change without prior notice.
The default password can be exposed to a hacking thread so it is recommended to change the password
after installing the product.
Note that the security and other related issues caused by the unchanged password shall be responsible
for the user.
Network Camera
User Manual

English _3
●OVERVIEW
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings, Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/ accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by
the manufacturer, or sold with the apparatus. When a cart is used,
use caution when moving the cart/apparatus combination to avoid
injury from tip-over.
13. Unplug this apparatus during lighting storms or when unused for
long periods of time.
14.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
overview

overview
4_ overview
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC
OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS
ON THE EQUIPMENT.
Apparatus shall not be exposed to dripping or splashing and that no objects
filled with liquids, such as vases, shall be placed on the apparatus.
To prevent injury, this apparatus must be securely attached to the Wall/ceiling
in accordance with the installation instructions.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of “dangerous voltage” within the product’s
enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended
to alert the user to the presence of important operating
and maintenance (servicing) instructions in the literature
accompanying the product.

English _5
●OVERVIEW
Class construction
An apparatus with CLASS construction shall be connected to a MAINS
socket outlet with a protective earthing connection.
Battery
Batteries(battery pack or batteries installed) shall not be exposed to excessive
heat such as sunshine, fire or the like.
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.
Disconnection Device
Disconnect the main plug from the apparatus, if it’s defected. And please call
a repair man in your location.
When used outside of the U.S., it may be used HAR code with fittings of
an approved agency is employed.
CAUTION
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than
that contained in the operating instructions unless you are qualified to do so.
The BNC Out terminal of the product is provided for easier installation, and is
not recommended for monitoring purposes.
If you keep the BNC cable connected, a risk of lightening may cause damage
or malfunction to the product.
Please use the input power with just one camera and other devices must not
be connected.

overview
6_ overview
Please read the following recommend safety precautions carefully.
yDo not place this apparatus on an uneven surface.
yDo not install on a surface where it is exposed to direct sunlight, near
heating equipment or heavy cold area.
yDo not place this apparatus near conductive material.
yDo not attempt to service this apparatus yourself.
yDo not place a glass of water on the product.
yDo not install near any magnetic sources.
yDo not block any ventilation openings.
yDo not place heavy items on the product.
User’s Manual is a guidance book for how to use the products.
The meaning of the symbols are shown below.
yReference : In case of providing information for helping of product’s usages
yNotice : If there’s any possibility to occur any damages for the goods and
human caused by not following the instruction
Please read this manual for the safety before using of goods and keep it in
the safe place.

English _7
●OVERVIEW
CONTENTS
OVERVIEW
3
3Important Safety Instructions
9Product Features
10 Recomended PC Specifications
10 Recomended SD/SDHC Memory
Card Specifications
11 What’s Included
12 At a Glance
INSTALLATION &
CONNECTION
16
16 Mounting the Lens
17 Inserting/Removing a SD Memory
Card
19 Memory Card Information
(Not Included)
20 Connecting with other Device
NETWORK CONNECTION
AND SETUP
23
23 Connecting the Camera Directly
to Local Area Networking
24 Connecting the Camera Directly
to a DHCP Based DSL/Cable
Modem
25 Connecting the Camera Directly
to a PPPoE Modem
26 Connecting the Camera to a
Broadband Router with the
PPPoE/Cable Modem
27 Buttons used in IP Installer
28 Static IP Setup
32 Dynamic IP Setup
33 Port Range Forward (Port Mapping)
Setup
35 Connecting to the Camera from a
Shared Local PC
35 Connecting to the Camera from a
Remote PC via the Internet

overview
8_ overview
SETUP SCREEN
48
48 Setup
48 Video & Audio Setup
60 Network Setup
69 Event Setup
79 System Setup
APPENDIX
86
86 Specification
90 Product Overview
91 Troubleshooting
93 Open Source Announcement
WEB VIEWER
36
36 Connecting to the Camera
37 Login
38 Installing Silverlight Runtime
42 Installing STW WebViewer Plugin
43 Using the Live Screen
45 Search and play by event
46 Search and play by time

English _9
●OVERVIEW
PRODUCT FEATURES
yMulti-Streaming
This network camera can display videos in different resolutions and qualities
simultaneously using different CODECs.
yWeb Browser-based Monitoring
Using the Internet web browser to display the image in a local network environment.
yAlarm
If an event occurs, the event-related video will be transferred to the FTP/email specified
by the user or saved to the SD memory, or the event signal will be sent to the Alarm Out
port.
yTampering Detection
Detects tempering attempts on video monitoring.
yMotion Detection
Detects motion from the camera’s video input.
yAuto Detection of Disconnected Network
Detects network disconnection before triggering an alarm.
yONVIF Compliance
This product supports ONVIF.
For more information, refer to www.onvif.org.

overview
10_ overview
RECOMENDED PC SPECIFICATIONS
yCPU : Intel Core 2 Duo 2.4GHz or higher
yOperating System : Windows XP, VISTA, 7, Mac OS
yResolution : 1280X1024 pixels or higher
yRAM : 2GB or higher
yWeb Browser : Internet Explorer 7.0 or Higher, Firefox 3.0 or Higher, Chrome 8.0 or
Higher, Safari 4.0 or Higher
`Neither a beta test version unlike the version released in the company website nor the developer version will
be supported.
`It is recommended to connect to IPv6 in Windows 7.
yVideo Memory : 256MB or higher
J `If the driver of the video graphic adapter is not installed properly or is not the latest version, the
video may not be played properly.
`For a multi-monitoring system involving at least 2 monitors, the playback performance can be
deteriorated depending on the system.
RECOMENDED SD/SDHC MEMORY CARD SPECIFICATIONS
y4GB ~ 32GB
yIt is recommended to use memory cards of at least class 6 speed.

English _11
●OVERVIEW
WHAT’S INCLUDED
Please check if your camera and accessories are all included in the product package.
Appearance Item Name Quantity Description
Camera 1
User Manual,
Installer S/W CD,
CMS S/W DVD
2
Quick Guide 1
C Mount Adapter
Auto Iris Lens Connector 1Used to install the C Mount camera lens
Camera Holder (Mount) 1Used to install the camera holder
Camera Holder (Mount) Screws 2Used to install the mount
Lens Options (not included)
CS/C Lens Optional lens to be inserted in a camera

overview
12_ overview
AT A GLANCE
Front Side
Item Description
a
Camera Holder
(Mount) Holes
Used when you mount the camera onto the bracket by fixing the camera
holder (mount) adaptor with the bracket.
b
Mounting Bracket
Screw Hole
Used to fix the camera on a bracket or mounting bracket.
`The screw size : use this screw to fix the mounting bracket.
1/4" - 20UNC (20THREAD)
L : 4.5mm±0.2mm (ISO Standard), or 0.197"
(ASA Standard)
c
FBL Lever Adjust the FBL (Flange-Back Length) value according to the lens.
SNB-6000
<Fixed Bracket>

English _13
●OVERVIEW
Item Description
d
Auto Iris Lens
(Optional) Installed on the lens adaptor.
e
Auto Iris Lens
Connector Used to supply power and output signal to control the iris of the lens.
M `Wipe out a dirty surface of the lens softly with a lens tissue or cloth to which you have applied
ethanol.
`Mounting Bracket is not included.
For more information to use mounting bracket, refer to the product’s documentation.

overview
14_ overview
Rear Side
Item Description
a
SD Memory Card
Compartment Compartment for the SD memory card.
b
Audio terminal
AUDIO OUT Terminal for audio output.
AUDIO IN Terminal for audio input.
c
System, Power,
SD Indicators
SD
ON : A memory card is inserted and operates normally.
Flashing : Failed to record, insufficient space, or inserted
abnormally.
OFF : Camera is off, camera is restarting, memory card is
not in place, or when record is off.
SYSTEM
ON : The camera is turned on and connected to the network
properly.
Flashing : During DDNS setup, or in case of setup failure, or
in a state of unstable network connection.
OFF : When the system is rebooting, or turned off.
AUDIO OUT
VIDEO
SD SYSTEM POWER
RESET
NETWORK
ACT LINK
GND
AC 24V
DC 12V
AUDIO IN
SD CARDSD CARD
SD CARD
+
1 : ALARM IN 4 : GND
2 : ALARM OUT 5 : RS-485+
3 : ALARM COM 6 : RS-485-
1 2 3 4 56

English _15
●OVERVIEW
Item Description
c
System, Power,
SD Indicators POWER ON : While the power is on
OFF : If the power is off
d
Reset Button
Resets the camera settings to the default. Press and hold it for about 5
seconds to turn off the system indicator and restart the system.
JIf you reset the camera, the network settings will be adjusted so that
DHCP can be enabled. If there is no DHCP server in the network, you
must run the IP Installer program to change the basic network settings
such as IP address, Subnet mask, Gateway, etc., before you can
connect to the network.
e
Power Port Used to plug the power cable.
f
GND Used for earth-grounding.
g
Network Port Used to connect a PoE or LAN cable.
h
I/O Port
ALARM IN Used to connect the alarm input signal.
ALARM OUT Used to connect the alarm output signal.
ALARM COM Common port where the alarm output signal is connected.
GND Used for earth-grounding.
RS-485+ Port used for connecting to the pan/tilt receiver.
RS-485- Port used for connecting to the pan/tilt receiver.
i
Video Out Port Analog video output port. (for installation)
J `The RS-485+/- ports are used to directly connect the Pan/Tilt receiver for data transfer.

16_ installation & connection
installation & connection
MOUNTING THE LENS
Disconnect the power before proceeding.
M `The C lens and CS lens are not included in the product package.
Mounting the C lens
Turn the C mount adaptor clockwise to insert it and do the same with the C lens.
Mounting the CS lens
Turn the optional CS lens clockwise to insert it.
C Lens
C Mount Adapter
CS Lens

English _17
●INSTALLATION & CONNECTION
Connecting the Auto Iris Lens connector
Insert the lens connector into the corresponding hole of the camera.
Focusing
Turn the lens left or right to control the zoom and focus the lens so that you can view a clear,
sharp object.
INSERTING/REMOVING A SD MEMORY CARD
Inserting a SD Memory Card
Push the SD memory card in the direction of the arrow shown in the diagram.
J `Do not insert the SD memory card while it’s upside down by force. Otherwise, it may damage the
SD memory card.
1 2 3 4 5 6
1 : ALARM IN 4 : GND
2 : ALARM OUT 5 : RS-485+
3 : ALARM COM 6 : RS-485-
1 2 3 4 5 6
1 : ALARM IN 4 : GND
2 : ALARM OUT 5 : RS-485+
3 : ALARM COM 6 : RS-485-

installation & connection
18_ installation & connection
Removing a SD Memory Card
Gently press down on the exposed end of the memory card as shown in the diagram to
eject the memory card from the slot.
J `Pressing too hard on the SD memory card can cause the card to shoot out uncontrollably from
the slot when released.
`To remove the SD memory card, set the card to <Off> in <Storage> menu and press
[Apply ( )] button. (Page 71)
`Removing the SD memory card while it’s in use for saving may damage the data stored in the
card.
1 2 3 4 5 6
1 : ALARM IN 4 : GND
2 : ALARM OUT 5 : RS-485+
3 : ALARM COM 6 : RS-485-
1 2 3 4 5 6
1 : ALARM IN 4 : GND
2 : ALARM OUT 5 : RS-485+
3 : ALARM COM 6 : RS-485-

English _19
●INSTALLATION & CONNECTION
MEMORY CARD INFORMATION (NOT INCLUDED)
What is a memory card?
The memory card is an external data storage device that has been developed to offer an
entirely new way to record and share video, audio, and text data using digital devices.
Selecting a memory card that’s suitable for you
Your camera supports SDHC memory cards.
You may, however, experience compatibility issues depending on the model and make of
the memory card.
For your camera, we recommend you use a memory card from the following
manufacturers:
SD/SDHC Memory Card : Sandisk, Transcend
Memory cards of 4GB ~ 32GB is recommended for using with this camera.
Playback performance can be affected depending on the speed of memory card, so use
the high-speed memory card.
It is recommended to use memory cards of at least class 6 speed.
Memory Card Use
SD and SDHC memory cards feature a switch that disables writing data on to the media.
Having this switch to the Lock position will prevent accidental deletion of data stored in the
memory card but at the same time will also prevent you from writing data on to the media.
`Memory Card Components
SD/SDHC
Lock Switch
Contacts

installation & connection
20_ installation & connection
CONNECTING WITH OTHER DEVICE
J `The BNC Out terminal of the product is provided for easier installation, and is not recommended
for monitoring purposes. If you keep the BNC cable connected, a risk of lightening may cause
damage or malfunction to the product.
Ethernet Connection
Connect the Ethernet cable to the local network or to the Internet.
Power Supply
Use the screwdriver to connect each line (+, –) of the power cable to the corresponding
power port of the camera.
J `Be careful not to reverse the polarity when you connect the power cable.
You can also use a router featuring PoE (Power over Ethernet) to supply power to the camera.
`If both PoE and DC 12V are supplied, the product will operate with the first-applied power source.
`Please make sure the monitor and camera are turned off when connecting them.
AUDIO OUT
VIDEO
SD SYSTEM POWER
RESET
NETWORK
ACT LINK
GND
AC 24V
DC 12V
AUDIO IN
SD CARDSD CARD
SD CARD
+
1 : ALARM IN 4 : GND
2 : ALARM OUT 5 : RS-485+
3 : ALARM COM 6 : RS-485-
1 2 3 4 56
Monitor
Ethernet
Power