Samsung SNP-5300 User manual

NETWORK CAMERA
User Manual SNP-5300/SNP-5300H

Copyright
©2013Samsung Techwin Co., Ltd. All rights reserved.
Trademark
is the registered logo of Samsung Techwin Co., Ltd.
The name of this product is the registered trademark of Samsung Techwin Co., Ltd.
Other trademarks mentioned in this manual are the registered trademark of their respective company.
Restriction
Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this document shall
be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.
Disclaimer
Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no
formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own
responsibility. Samsung Techwin reserves the right to change the contents of this document without prior notice.
Design and specifications are subject to change without prior notice.
The default password can be exposed to a hacking thread so it is recommended to change the password
after installing the product.
Note that the security and other related issues caused by the unchanged password shall be responsible
for the user.
Network Camera
User Manual

English _3
●OVERVIEW
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings, Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/ accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by
the manufacturer, or sold with the apparatus. When a cart is used,
use caution when moving the cart/apparatus combination to avoid
injury from tip-over.
13. Unplug this apparatus during lighting storms or when unused for
long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate normally, or has been dropped.
overview

overview
4_ overview
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC
OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS
ON THE EQUIPMENT.
Apparatus shall not be exposed to dripping or splashing and that no objects
filled with liquids, such as vases, shall be placed on the apparatus.
To prevent injury, this apparatus must be securely attached to the Wall/ceiling
in accordance with the installation instructions.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of “dangerous voltage” within the product’s
enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended
to alert the user to the presence of important operating
and maintenance (servicing) instructions in the literature
accompanying the product.

English _5
●OVERVIEW
Battery
Batteries(battery pack or batteries installed) shall not be exposed to excessive
heat such as sunshine, fire or the like.
CAUTION
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than
that contained in the operating instructions unless you are qualified to do so.
Please use the input power with just one camera and other devices must not
be connected.
The ITE is to be connected only to PoE networks without routing to the
outside plant.

overview
6_ overview
Please read the following recommend safety precautions carefully.
yDo not place this apparatus on an uneven surface.
yDo not place this apparatus near conductive material.
yDo not attempt to service this apparatus yourself.
yDo not install near any magnetic sources.
yDo not block any ventilation openings.
yDo not place heavy items on the product.
yDo not expose the camera to radioactivity.
User’s Manual is a guidance book for how to use the products.
The meaning of the symbols are shown below.
yReference : In case of providing information for helping of product’s usages
yNotice : If there’s any possibility to occur any damages for the goods and
human caused by not following the instruction
Please read this manual for the safety before using of goods and keep it in
the safe place.

English _7
●OVERVIEW
CONTENTS
OVERVIEW
3
3Important Safety Instructions
9Product Features
10 Recomended PC Specifications
10 Recomended SD/SDHC Memory
Card Specifications
11 What’s Included
13 At a Glance (SNP-5300)
15 At a Glance (SNP-5300H)
INSTALLATION &
CONNECTION
18
19 Connecting with other Device
21 Installation
32 Inserting/Removing aSD Memory
Card
33 Memory Card Information
(Not Included)
NETWORK CONNECTION
AND SETUP
34
34 Connecting the Camera Directly
to Local Area Networking
35 Connecting the Camera Directly
to a DHCP Based DSL/Cable
Modem
36 Connecting the Camera Directly
to a PPPoE Modem
37 Connecting the Camera to a
Broadband Router with the
PPPoE/Cable Modem
38 Buttons used in IP Installer
39 Static IP Setup
43 Dynamic IP Setup
44 Port Range Forward (Port
Mapping) Setup
46 Connecting to the Camera from a
Shared Local PC
46 Connecting to the Camera from a
Remote PC via the Internet

overview
8_ overview
SETUP SCREEN
61
61 Setup
61 Audio & Video Setup
80 Network Setup
89 Event Setup
102 System Setup
APPENDIX
108
108 Specification
113 Product Overview
115 Troubleshooting
117 Open source license notification
on the product
WEB VIEWER
47
47 Connecting to the Camera
48 Login
49 Installing ActiveX
50 Installing Silverlight Runtime
52 Using the Live Screen
56 Playing the recorded video

English _9
●OVERVIEW
PRODUCT FEATURES
•Full HD Video Quality
•Multi-Streaming
This network camera can display videos in different resolutions and qualities
simultaneously using different CODECs.
•Web Browser-based Monitoring
Using the Internet web browser to display the image in a local network environment.
•Alarm
If an event occurs, the event-related video will be transferred to the FTP/email specified
by the user or saved to the SD memory, or the event signal will be sent to the Alarm Out
port.
•Tampering Detection
Detects tempering attempts on video monitoring.
•Motion Detection
Detects motion from the camera’s video input.
•Intelligent Video Analysis
Analyzes video to detect logical events of specified conditions from the camera’s video
input.
•Face Detection
Detects faces from the camera’s video input.
•Audio Detection
Detects sound louder than a certain level specified by user.
•Auto Detection of Disconnected Network
Detects network disconnection before triggering an event.
•ONVIF Compliance
This product supports ONVIF.
For more information, refer to www.onvif.org.

overview
10_ overview
RECOMENDED PC SPECIFICATIONS
•CPU : Intel Core 2 Duo 2.6GHz or higher
•Operating System : Microsoft Windows 7/VISTA/XP SP3, Apple MAC OS
•Resolution : 1280X1024 pixels or higher
•RAM : 2GB or higher
•Web Browser : Firefox, Google Chrome, *Apple Safari, Windows Internet Explorer 9.0
(32bit)/8.0(32bit)/7.0(32bit)
`Neither a beta test version unlike the version released in the company website nor the developer version will
be supported.
`It is recommended to connect to IPv6 in Windows 7.
`For Mac OSX, only the Safari browser is supported.
•Video Memory : 256MB or higher
J
`If the driver of the video graphic adapter is not installed properly or is not the latest version, the
video may not be played properly.
`For a multi-monitoring system involving at least 2 monitors, the playback performance can be
deteriorated depending on the system.
`It is advisable to use Intel Core 2 Duo 2.93GHz or higher in a multi-browser environment.
RECOMENDED SD/SDHC MEMORY CARD SPECIFICATIONS
•4GB ~ 32GB
•For your camera, we recommend you use a memory card from the following
manufacturers:
SD/SDHC Memory Card : Sandisk, Transcend
•It is recommended to use memory cards of at least class 6 speed.

English _11
●OVERVIEW
WHAT’S INCLUDED
Please check if your camera and accessories are all included in the product package.
Appearance Item Name Quantity Description Model Name
Camera 1
SNP-5300 or
SNP-5300H
Instruction book,
Installer S/W CD,
CMS S/W DVD
2
Quick Guide
(Optional) 1
Warranty card
(Optional) 1
Installation base 1If installing it indoors or in a
ceiling housing
SNP-5300
Tapping Screw 4Used for installation on the
ceiling
Template 1Product installation guide
Insulation Sheet 1 Use when installing the camera
at highly humid place

overview
12_ overview
Appearance Item Name Quantity Description Model Name
Hexagon screw 3Used for attaching the
installation base to the camera
SNP-5300H
L Wrench 1
Used for fixing the installation
base after attaching it to the
camera
Installation base 1Bracket for mounting outdoors

English _13
●OVERVIEW
AT A GLANCE (SNP-5300)
Appearance
Item Description
a
Main unit Protect the internal PTZ mechanism from the direct sunlight.
b
Dome Cover Dome cover for the lens and unit protection.
c
SD Memory Card
Compartment Compartment for the SD memory card.
d
After Service Port
(A/S port) This is for the repair purpose only that is not available for the user.
e
Reset Button Pressing and holding this button for about 5 seconds will reset all camera
settings to the factory default.
a
b
e
d
c

overview
14_ overview
Bottom View of Installation
Base
Item Description
a
Safety Cable
Connection Ring
Connect the cable to prevent the product from dropping during installation to
the ring.
b
Alarm I/O Port Used to connect the alarm I/O cable.
c
Network
Connections Used to connect a PoE+ or LAN cable.
d
Power Port Used to connect the power.
e
Audio Output Port Used to connect the audio output cable.
f
Audio Input Port Used to connect the audio input cable.
Inner View of Installation Base
AUDIOOUT-L
AUDIOIN
IN1 IN2 IN3 IN4
GND
OUT1 OUT2
d
b
fea
c

English _15
●OVERVIEW
AT A GLANCE (SNP-5300H)
Appearance
Item Description
a
Main unit Protects the internal PTZ mechanism from the direct sunlight, rain or
external impact.
b
Dome Cover Dome cover for the lens and unit protection.
c
Safety Cable The cable prevents the product from dropping during installation.
c
a
b

overview
16_ overview
Inside
Item Description
a
SD Memory Card
Compartment Compartment for the SD memory card.
b
Reset Button Pressing and holding this button for about 5 seconds will reset all camera
settings to the factory default.
c
After Service Port
(A/S port) This is for the repair purpose only that is not available for the user.
c
b
a

English _17
●OVERVIEW
Bottom View of Installation
Base
Item Description
a
Safety Cable
Connection Ring
Connect the cable to prevent the product from dropping during installation to
the ring.
b
Alarm I/O Port Used to connect the alarm I/O cable.
c
Network
Connections Used to connect a PoE+ or LAN cable.
d
Power Port Used to connect the power.
e
Audio Output Port Used to connect the audio output cable.
f
Audio Input Port Used to connect the audio input cable.
Inner View of Installation Base
AUDIOOUT-L
AUDIOIN
IN1 IN2 IN3 IN4
GND
OUT1 OUT2
d
b
f
a e
c

18_ installation & connection
installation & connection
`Camera Wiring Interface Board
For the camera wiring, please refer to the picture below.
J
`Select Normal Open in the setup menu.
-The sensor input is activated during a short for contact type, or when it is at “Low” level for
the active type.
`Select Normal Close from the Setup menu.
-The sensor input is activated when open for the contact type or when in high impedance
state (open collector) for the active type.
`The maximum power capacity of the alarm outputs is DC +40V and 80 mA.
`When connecting alarm input and output cables, be sure to connect one cable to each
terminal respectively.
`To connect products over the camera’s capacity, please use an additional relay device.
`Connecting the power connector and GND incorrectly to the alarm out port may lead to fire
and damage the camera.
AUDIOOUT-L
AUDIOIN
IN1 IN2 IN3 IN4
GND
OUT1 OUT2
Alarm
ETHERNET
Camera’s
internal
Sensor
input
Audio
IN
Audio
OUT
AC24V 2.5A
Power Input
Ground
Power Supply
3.3V
Alarm Input
Sensor
GND

English _19
●INSTALLATION & CONNECTION
CONNECTING WITH OTHER DEVICE
Preparing Adapter and Cable
J
`Connect the camera to the power adaptor. Then, plug the power cord of the adaptor to the wall
outlet.
Check out the rated voltage and current before making connections.
Rated Power Allowable Input Voltage Current Consumption
AC 24V AC 22V ~ 26V 2.5 A
J
`If applied with both PoE+ and AC 24V power supplies, the device is powered from the first
engaged supply.
-It is preferred to use single power supply of either one of PoE+ and AC 24V.
`If connected to a switch device that provides PoE+ power, you don’t need to apply a power source
of AC 24V supply.
`Make sure the PoE device suffices PoE+ (IEEE 802.3at) specifications.
-If connecting to the PoE device of IEEE 802.3af standard, set the ‘Do not use PoE’ of the switch
device.
For further information on switch device, refer to the manufacturer’s manual.
`The PoE switch model (for each channel) and PoE connection time can differ according to the
manufacturer.
AUDIOOUT-L
AUDIOIN
IN1 IN2 IN3 IN4 GND OUT1 OUT2

installation & connection
20_ installation & connection
Electrical Resistance of Copper Wire at [20°C (68°F)]
Copper Wire Gauge (AWG) #24(0.22mm
2
)#22(0.33mm
2
)#20(0.52mm
2
)#18(0.83mm
2
)
Resistance (Ω/m) 0.078 0.050 0.030 0.018
Drop Voltage (V/m) 0.028 0.018 0.011 0.006
Recommended Distance (m) Less than 20 Less than 30 Less than 30 Less than 30
`As shown in the table above, you may encounter a voltage-sag depending on the wire length.
If you use an excessively long wire for camera connection, the camera may not work properly.
-Camera Operating Voltage: AC 24V±10%
-Voltage drop measurements on the chart above may vary depending on the type and manufacture of
the copper cable.
Ethernet Connection
Connect the Ethernet cable to the local network or to the Internet.