Samsung SNP-6321 User manual

NETWORK CAMERA
User Manual SNP-6321/SNP-6321H

Copyright
©2014 Samsung Techwin Co., Ltd. All rights reserved.
Trademark
is the registered logo of Samsung Techwin Co., Ltd.
The name of this product is the registered trademark of Samsung Techwin Co., Ltd.
Other trademarks mentioned in this manual are the registered trademark of their respective company.
Restriction
Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this document shall
be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.
Disclaimer
Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no
formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own
responsibility. Samsung Techwin reserves the right to change the contents of this document without prior notice.
Design and specifications are subject to change without prior notice.
The initial administrator ID is “admin” and the password should be set when logging in for the first time.
Please change your password every three months to safely protect personal information and to prevent
the damage of the information theft.
Please, take note that it’s a user’s responsibility for the security and any other problems caused by
mismanaging a password.
Network Camera
User Manual

English _3
●OVERVIEW
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings, Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/ accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by
the manufacturer, or sold with the apparatus. When a cart is used,
use caution when moving the cart/apparatus combination to avoid
injury from tip-over.
13. Unplug this apparatus during lighting storms or when unused for
long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate normally, or has been dropped.
15. This product is intended to be supplied by Power Unit marked “Class 2” or “LPS” and
rated 24 Vac(50 or 60 Hz), min. 1.0 A. (SNP-6321)
16. This product is intended to be supplied by Power Unit marked “Class 2” or “LPS” and
rated 24 Vac(50 or 60 Hz), min. 2.9 A. (SNP-6321H)
overview

overview
4_ overview
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC
OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS
ON THE EQUIPMENT.
Apparatus shall not be exposed to dripping or splashing and that no objects
filled with liquids, such as vases, shall be placed on the apparatus.
To prevent injury, this apparatus must be securely attached to the Wall/ceiling
in accordance with the installation instructions.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of “dangerous voltage” within the product’s
enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended
to alert the user to the presence of important operating
and maintenance (servicing) instructions in the literature
accompanying the product.

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●OVERVIEW
Battery
Batteries(battery pack or batteries installed) shall not be exposed to excessive
heat such as sunshine, fire or the like.
CAUTION
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than
that contained in the operating instructions unless you are qualified to do so.
The CVBS out terminal of the product is provided for easier installation, and is
not recommended for monitoring purposes.
Please use the input power with just one camera and other devices must not
be connected.
The ITE is to be connected only to PoE networks without routing to the
outside plant.

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6_ overview
Please read the following recommend safety precautions carefully.
yDo not place this apparatus on an uneven surface.
yDo not place this apparatus near conductive material.
yDo not attempt to service this apparatus yourself.
yDo not install near any magnetic sources.
yDo not block any ventilation openings.
yDo not place heavy items on the product.
yDo not expose the camera to radioactivity.
User’s Manual is a guidance book for how to use the products.
The meaning of the symbols are shown below.
yReference : In case of providing information for helping of product’s usages
yNotice : If there’s any possibility to occur any damages for the goods and
human caused by not following the instruction
Please read this manual for the safety before using of goods and keep it in
the safe place.

English _7
●OVERVIEW
CONTENTS
OVERVIEW
3
3Important Safety Instructions
9Product Features
10 Recomended PC Specifications
11 Recomended SD/SDHC/SDXC
Memory Card Specifications
11 NAS recommended specs
12 What’s Included
14 At a Glance (SNP-6321)
17 At a Glance (SNP-6321H)
INSTALLATION &
CONNECTION
21
22 Connecting with other Device
25 Installation
37 Inserting/Removing a SD Memory
Card
39 Memory Card Information
(Not Included)
NETWORK CONNECTION
AND SETUP
40
40 Connecting the Camera Directly
to Local Area Networking
41 Connecting the Camera Directly
to a DHCP Based DSL/Cable
Modem
42 Connecting the Camera Directly
to a PPPoE Modem
43 Connecting the Camera to a
Broadband Router with the
PPPoE/Cable Modem
44 Buttons used in IP Installer
45 Static IP Setup
49 Dynamic IP Setup
50 Port Range Forward (Port Mapping)
Setup
51 Connecting to the Camera from a
Shared Local PC
51 Connecting to the Camera from a
Remote PC via the Internet

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8_ overview
SETUP SCREEN
69
69 Setup
69 Basic Setup
79 PTZ setup
89 Video & Audio setup
101 Network Setup
110 Event Setup
115 NAS (Network Attached Storage)
guide
132 System Setup
138 Viewing profile information
APPENDIX
139
139 DIP Switch Setting
141 Camera Wiring
142 Specification
147 Product Overview
149 Troubleshooting
151 Open Source Announcement
WEB VIEWER
52
52 Connecting to the Camera
53 Password setting
54 Login
55 Installing STW WebViewer Plugin
57 Using the Live Screen
62 Playing the recorded video

English _9
●OVERVIEW
PRODUCT FEATURES
•Full HD Video Quality
•Multi-Streaming
This network camera can display videos in different resolutions and qualities
simultaneously using different CODECs.
•Web Browser-based Monitoring
Using the Internet web browser to display the image in a local network environment.
•Alarm
If an event occurs, the camera sends the relevant videos to the e-mail address or the FTP
server registered by the user, saves them in an SD card or NAS, or sends the signal to the
alarm output terminal.
•Tampering Detection
Detects tempering attempts on video monitoring.
•Motion Detection
Detects motion from the camera’s video input.
•Intelligent Video Analysis
Analyzes video to detect logical events of specified conditions from the camera’s video
input.
•Face Detection
Detects faces from the camera’s video input.
•Audio Detection
Detects sound louder than a certain level specified by user.
•Auto Detection of Disconnected Network
Detects network disconnection before triggering an event.
•ONVIF Compliance
This product supports ONVIF Profile-S.
For more information, refer to www.onvif.org.

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10_ overview
RECOMENDED PC SPECIFICATIONS
•CPU : Intel Core 2 Duo 2.6 GHz or higher (for using 1920x1080 30 fps)
Intel Core i7 2.8 GHz or higher (for using 1920x1080 60 fps)
`Web Plug-in is optimized to SSE 4.1 Instruction Set.
•Resolution : 1280X1024 pixels or higher (32 bit color)
•RAM : 2GB or higher
•Supported OS : Windows XP / VISTA / 7 / 8, MAC OS X 10.7
•Supported Browser : Microsoft Internet Explorer (Ver. 8~11),
Mozilla Firefox (Ver. 9~19), Google Chrome (Ver. 15~25),
Apple Safari (Ver. 6.0.2(Mac OS X 10.8, 10.7 only), 5.1.7) *Mac OS X Only
`Windows 8is supported only in the Desktop mode.
`Neither a beta test version unlike the version released in the company website nor the developer version will
be supported.
`It is recommended to connect to IPv6 in Windows 7.
`The camera does not support Internet Explorer Compatability View settings.
`For Mac OS X, only the Safari browser is supported.
•Video Memory : 256MB or higher
J
`If the driver of the video graphic adapter is not installed properly or is not the latest version, the
video may not be played properly.
`For a multi-monitoring system involving at least 2 monitors, the playback performance can be
deteriorated depending on the system.
`It is advisable to use Intel Core 2 Duo 2.93GHz or higher in a multi-browser environment.

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●OVERVIEW
RECOMENDED SD/SDHC/SDXC MEMORY CARD
SPECIFICATIONS
•4GB ~ 64GB
•For your camera, we recommend you use a memory card from the following
manufacturers:
SD/SDHC/SDXC Memory Card : Sandisk, Transcend
•For the framerate below 30 fps, it is recommended to use the specification memory card
of Class 6 or higher.
•For the framerate over 31 fps, it is recommended to use the specification memory card of
Class 10 UHS or higher.
NAS RECOMMENDED SPECS
•Recommended capacity : 200GB or higher is recommended.
•Simultaneous access : One unit of NAS can accept a maximum of sixteen camera
accesses.
•For this camera, you are recommended to use a NAS with the following manufacturer’s
specs.
Recommended products Available sizes
Netgear NAS A maximum of 16 cameras can access simultaneously.
Synology NAS A maximum of 16 cameras can access simultaneously.
J
`When you use Netgear’s NAS equipment, do not allocate the capacity for use.
`If you use NAS equipment for purposes other than video saving, the number of accessible
cameras may be reduced.

overview
12_ overview
WHAT’S INCLUDED
Please check if your camera and accessories are all included in the product package.
Appearance Item Name Quantity Description Model Name
Camera 1
SNP-6321 or
SNP-6321H
Instruction book,
Installer S/W CD 1
Quick Guide
(Optional) 1
Warranty card
(Optional) 1
Cable for the testing
monitor 1
Used to test the camera
connection to a portable display
device
Installation base 1If installing it indoors or in a
ceiling housing
SNP-6321
Tapping Screw 4Used for installation on the
ceiling

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●OVERVIEW
Appearance Item Name Quantity Description Model Name
Template 1Product installation guide
SNP-6321
Insulation Sheet 1 Use when installing the camera
at highly humid place
Hexagon screw 3Used for attaching the
installation base to the camera
SNP-6321H
L Wrench 1
Used for fixing the installation
base after attaching it to the
camera
Installation base 1Bracket for mounting outdoors
Waterproofing accessory 1Install and use where there is
high humidity.

overview
14_ overview
AT A GLANCE (SNP-6321)
Appearance
Item Description
a
Main unit Protects the internal PTZ mechanism from the direct sunlight or external
impact.
b
Dome Cover Dome cover for the lens and unit protection.
c
Reset Button Pressing and holding this button for about 5 seconds will reset all camera
settings to the factory default.
d
SD Memory Card
Compartment Compartment for the SD memory card.
Inside
a
bd
c

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●OVERVIEW
Bottom View of Installation
Base
Item Description
a
Communications
Ports Used for RS-485/422 communications.
b
Audio Input Port Used to connect the audio input cable.
c
Audio Output Port Used to connect the audio output cable.
d
Video Out Port Analog video output port. (for installation)
Inner View of Installation Base
SW1
1
1 2 3
2 3 4
ON
UART
RS-422 ON
ON ON
NO Termination
RS-485 OFF
OFF OFF
Termination
Termination
Switch No.4 : Not used Pin
ON
OFF
AUDIO OUTAUDIO IN
D+ D- TXD+ TXD- GND
GND
1.COM
1.NO 1.NCIN1 IN2 GND IN3 IN4
2.COM
2.NO
2.NC
AC- FG AC-
e
f
d
b
a c
gh

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16_ overview
Item Description
e
Alarm I/O Port Used to connect the alarm I/O cable.
f
Communications
Setup Switch
Set communication protocol (RS-486/422) and indicate whether to
terminate.
g
Network
Connections
You can use a PoE+ or an Ethernet cable to connect this terminal to the
network.
h
Power Port Used to connect the power.

English _17
●OVERVIEW
AT A GLANCE (SNP-6321H)
Appearance
Item Description
a
Main unit Protects the internal PTZ mechanism from the direct sunlight, rain or
external impact.
b
Dome Cover Dome cover for the lens and unit protection.
c
Safety Cable The cable prevents the product from dropping during installation.
c
a
b

overview
18_ overview
Inside
Item Description
a
Reset Button Pressing and holding this button for about 5 seconds will reset all camera
settings to the factory default.
b
SD Memory Card
Compartment Compartment for the SD memory card.
b
a

English _19
●OVERVIEW
Bottom View of Installation
Base
Item Description
a
Communications
Ports Used for RS-485/422 communications.
b
Audio Input Port Used to connect the audio input cable.
c
Audio Output Port Used to connect the audio output cable.
d
Video Out Port Analog video output port. (for installation)
Inner View of Installation Base
AUDIO OUTAUDIO IN
D+ D- TXD+ TXD- GND
GND
1.COM
1.NO 1.NCIN1 IN2 GND IN3 IN4
2.COM
2.NO
2.NC
AC- FG AC-
e
f
d
b
a c
gh

overview
20_ overview
Item Description
e
Alarm I/O Port Used to connect the alarm I/O cable.
f
Communications
Setup Switch
Set communication protocol (RS-486/422) and indicate whether to
terminate.
g
Network
Connections
You can use a PoE+ or an Ethernet cable to connect this terminal to the
network.
h
Power Port Used to connect the power.