Samsung HW-C400 Installation instructions

HW-C400
Imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at www.samsung.com/register
FULL MANUAL

ENG - 2
SAFETY INFORMATION
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
Refer to the table below for an explanation of
symbols which may be on your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that high voltage
is present inside. It is dangerous to
make any kind of contact with any
internal part of this product.
This symbol indicates that this product
has included important literature
concerning operation and maintenance.
Class II product : This symbol indicates
that it does not require a safety
connection to electrical earth (ground).
If this symbol is not present on a
product with a power cord, the product
MUST have a reliable connection to
protective earth (ground).
AC voltage : This symbol indicates that
the rated voltage marked with the
symbol is AC voltage.
DC voltage : This symbol indicates that
the rated voltage marked with the
symbol is DC voltage.
Caution, Consult instructions for use :
This symbol instructs the user to
consult the user manual for further
safety related information.
WARNING
•To reduce the risk of re or electric shock, do
not expose this appliance to rain or moisture.
CAUTION
•TO PREVENT ELECTRIC SHOCK, MATCH WIDE
BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
•This apparatus shall always be connected to a
AC outlet with a protective grounding
connection.
•To disconnect the apparatus from the mains,
the plug must be pulled out from the mains
socket, therefore the mains plug shall be
readily operable.
•Do not expose this apparatus to dripping or
splashing. Do not put objects lled with
liquids, such as vases on the apparatus.
•To turn this apparatus off completely, you
must pull the power plug out of the wall
socket. Consequently, the power plug must
be easily and readily accessible at all times.
Wiring the Main Power Supply
Plug (UK Only)
IMPORTANT NOTICE
The mains lead on this equipment is supplied with
a moulded plug incorporating a fuse. The value of
the fuse is indicated on the pin face of the plug
and if it requires replacing, a fuse approved to
BS1362 of the same rating must be used.
Never use the plug with the fuse cover removed.
If the cover is detachable and a replacement is
required, it must be of the same colour as the fuse
tted in the plug. Replacement covers are
available from your dealer. If the tted plug is not
suitable for the power points in your house or the
cable is not long enough to reach a power point,
you should obtain a suitable safety approved
extension lead or consult your dealer for assistance.

ENG - 3
However, if there is no alternative to cutting off the
plug, remove the fuse and then safely dispose of
the plug. Do not connect the plug to a mains
socket as there is a risk of shock hazard from the
bared exible cord. Never attempt to insert bare
wires directly into a mains socket. A plug and fuse
must be used at all times.
IMPORTANT
The wires in the mains lead are coloured in
accordance with the following code:– BLUE =
NEUTRAL BROWN = LIVE As these colours may not
correspond to the coloured markings identifying
the terminals in your plug, proceed as follows:– The
wire coloured BLUE must be connected to the
terminal marked with the letter N or coloured
BLUE or BLACK. The wire coloured BROWN must
be connected to the terminal marked with the
letter L or coloured BROWN or RED.
WARNING : DO NOT CONNECT EITHER WIRE TO
THE EARTH TERMINAL WHICH IS MARKED WITH
THE LETTER E OR BY THE EARTH SYMBOL ,
OR COLOURED GREEN OR GREEN AND YELLOW.
PRECAUTIONS
1. Ensure that the AC power supply in your
house complies with the power
requirements listed on the identication
sticker located on the bottom of your
product. Install your product horizontally, on
a suitable base (furniture), with enough
space around it for ventilation (7~10 cm).
Make sure the ventilation slots are not
covered. Do not place the unit on ampliers
or other equipment which may become hot.
This unit is designed for continuous use. To
fully turn off the unit, disconnect the AC plug
from the wall outlet. Unplug the unit if you
intend to leave it unused for a long period of
time.
2. During thunderstorms, disconnect the AC
plug from the wall outlet. Voltage peaks due
to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or
other heat sources. This could lead to
overheating and cause the unit to
malfunction.
4. Protect the product from moisture (i.e.
vases), and excess heat (e.g. a replace) or
equipment creating strong magnetic or
electric elds. Unplug the power cable from
the AC wall socket if the unit malfunctions.
Your product is not intended for industrial
use. It is for personal use only. Condensation
may occur if your product has been stored in
cold temperatures. If transporting the unit
during the winter, wait approximately
2 hours until the unit has reached room
temperature before using.
5. The battery used with this product contains
chemicals that are harmful to the
environment. Do not dispose of the battery
in the general household trash. Do not
expose the battery to excess heat, direct
sunlight, or re. Do not short circuit,
disassemble, or overheat the battery.
CAUTION : Danger of explosion if the battery
is replaced incorrectly. Replace only with the
same or equivalent type.

ENG - 4
CONTENTS
01 Checking the Components 6
02 Product Overview 7
Top Panel of the Soundbar ------------------------- 7
Bottom Panel of the Soundbar ------------------------- 8
03 Using the Remote Control 9
Inserting Batteries before using the Remote Control (AAA batteries X 2) ------------------------- 9
How to Use the Remote Control ------------------------- 9
Using the Hidden Buttons (Buttons with more than one function) ------------------------- 14
Output specications for the different sound effect modes ------------------------- 14
Adjusting the Soundbar volume with a TV remote control ------------------------- 15
04 Connecting the Soundbar 16
Connecting Electrical Power ------------------------- 16
05 Using a wired connection to the TV 17
Connecting using an Optical Cable ------------------------- 17
06 Using a wireless connection to the TV 18
Connecting via Bluetooth ------------------------- 18
07 Connecting an External Device 20
Connecting using an Optical Cable ------------------------- 20

ENG - 5
08 Connecting a USB Storage Device 21
09 Connecting a Mobile Device 23
Connecting via Bluetooth ------------------------- 23
Connecting a Soundbar to a mobile device via NFC function ------------------------- 26
10 Installing the Wall Mount (Optional) 27
Installation Precautions ------------------------- 27
Wall mount Components ------------------------- 27
11 Software Update 30
Reset ------------------------- 31
12 Troubleshooting 32
13 Licence 33
14 Open Source Licence Notice 34
15 Important Notes About Service 34
16 SpecicationsandGuide 35
Specications ------------------------- 35

ENG - 6
01 CHECKING THE COMPONENTS
SOUND
MODE
WOOFER
TONE
CONTROL
CHLEVEL
Soundbar Main Unit Power Cord (Soundbar) Soundbar Remote Control /
Batteries
•For more information about the power supply and power consumption, refer to the label attached
to the product. (Label: Bottom of the Soundbar Main Unit)
•To purchase additional components or optional cables, contact a Samsung Service Centre or
Samsung Customer Care.
•Design, specications are subject to change without prior notice.
•The appearance of the accessories may differ slightly from the illustrations above.

ENG - 7
02 PRODUCT OVERVIEW
Top Panel of the Soundbar
󱂗
Top Panel
󱂔󱂖
󱂕
NFC
󱂓
󱂓LED
indicator
The LED Indicator ashes, glows, or changes colour depending on the Soundbar's current
mode or status. The colour of the LED indicator and the number of lights indicate the active
mode as described below.
W
White LED
W
White LED
M
Multicolour LED
W
White LED
W
White LED
•The Multicolour LED changes to White, Cyan, Green, Red, Yellow, Orange, Purple and
Blue depending on the mode or status.
󱂔Power Turns the power on and off.
󱂕Volume Adjusts the volume.
󱂖Source
•Press the (Source) button to change the mode. Each time you change the mode,
the LED lights in white and then turns off.
LED
Indicator
White On -> Off White On -> Off White On -> Off
“Digital Audio In” “Bluetooth” “USB”

ENG - 8
󱂗 NFC Logo You can activate your Bluetooth connection by placing your phone in the NFC detection
area of the Soundbar.
•When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
•When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
•If you hear sounds from both the TV and Soundbar, go to the Settings menu for the TV audio and
change the TV speaker to External Speaker.
Bottom Panel of the Soundbar
POWER
POWER
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
DIGITAL
AUDIO IN
(OPTICAL)
HDMI
(ARC)
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
POWER
DIGITAL
AUDIO IN
(OPTICAL)
HDMI
(ARC)
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
POWER
󱂓
󱂔
󱂕
󱂓POWER
Connect the Soundbar's AC power cable.
󱂔DIGITAL AUDIO IN (OPTICAL)
Connect to the digital (optical) output of an external device.
󱂕USB (5V 0.5A)
Connect a USB device here to play music les stored on the USB device through the Soundbar.
•Do not connect this unit or other components to an AC outlet until all connections between
components are complete.

ENG - 9
03 USING THE REMOTE CONTROL
Inserting Batteries before using the Remote Control (AAA batteries X 2)
Slide the back cover in the direction of the arrow
until it is completely removed.
Insert 2 AAA batteries (1.5V) so that their
orientation is correct. Slide the back cover back into
position.
How to Use the Remote Control
SOUND
MODE
WOOFER
TONE
CONTROL
CH LEVEL
󱂓
󱂔
󱂕
󱂖
󱂗
󱂘
󱂙
󱂚
󱂛
󱂜
󱂝
󱂞
󱂟
󱂓Power
Turns the Soundbar on and off.
LED
Indicator
Cyan Blinks X1
On Off
Red Blinks X3
•Auto Power Down Function
The unit turns off automatically in the following
situations:
– In “Digital Audio In”/ “Bluetooth”/ “USB”mode if
there is no audio signal for 18 minutes.
󱂔(Source)
Press to select a source connected to the Soundbar.
󱂕(Mute)
Press the (Mute) button to mute the sound.
Press it again to unmute the sound.
LED
Indicator
Blinks X Repeatly

ENG - 10
󱂖Volume
Push the button up or down to adjust the volume.
LED
Indicator
White moves to right X1
Volume Up
White moves to left X1
Volume Down
󱂗CH LEVEL
By pressing the button, you can adjust the volume of the each speaker.
LED
Indicator
White Blinks X1
“Centre Level”
󱂘(Sound Control)
By pressing the button, you can set the audio function. The desired item can be adjusted using the Up/
Down buttons. Each time the mode changes, the Multicolour LED blinks in white.
LED
Indicator
White Blinks X1
“Sync”“Night mode”“Voice enhancement”
– If the video on the TV and audio from the Soundbar are not synchronised, select “Sync” in Sound
Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
(Not available in “USB” or “Bluetooth”mode.)
– “Sync” is only supported for some functions.
– “Night mode” is optimised for night time viewing with the settings adjusted to bring the volume
down but keep the dialog clear.
– “Voice enhancement” makes it easier to hear spoken dialog in movies and TV.

ENG - 11
7 Band EQ
Press and hold the (Sound Control) button for about 5 seconds to adjust the sound for each frequency
band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons
and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound
mode is set to "Standard".)
7 Band EQ
VOL WOOFER
SOUND
MODE
PAIR
5 Sec
Press and hold the (Sound Control) button
for about 5 seconds.
Using the Left/Right buttos and each can be
adjusted to setting between -6 to+6.
“150Hz”“150Hz”“300Hz”“600Hz”“1.2kHz”
“2.5kHz”“5kHz”“10kHz”
󱂙Bluetooth PAIR
Switch the Soundbar to Bluetooth pairing mode.
When you press the button, the LED display changes as shown below.
•Until pairing is complete, the Multicolour LED changes as Red → Green → Blue in turn.
LED
Indicator
Red → Green → Blue Blinks
Pairing Connection is complete
Cyan Blinks X3
󱂚p(Play / Pause)
You can also play or pause music by pressing the button in "USB" mode.
󱂛Up/Down/Left/Right
Press Up/Down/Left/Right on the button to select or set functions.
•Repeat
To use the Repeat function in “USB” mode, press the Up button.
•Music Skip
Press the Right button to select the next music le. Press the Left button to select the previous music
le.
󱂜(Info)
Press the button to display information about the current function. (See page 7.)

ENG - 12
󱂝SOUND MODE
By pressing the button, you can select the desired audio mode. Each time the mode changes, the
Multicolour LED blinks in white. (The sound mode may differ with the TV model.)
LED
Indicator
White Blinks X1
“Surround Sound”“Standard”
– Surround Sound
Provides a wider sound eld than standard.
– Standard
Outputs the original sound.
•Bluetooth Power On/Off
This feature automatically turns the Soundbar on when it receives a connection request from a
previously connected TV or Bluetooth device. The setting is On by default.
– Press and hold the SOUND MODE button for more than 5 seconds to turn off the Bluetooth Power
function.
•DRC (Dynamic Range Control) On/Off
Lets you apply dynamic range control to Dolby Digital tracks. Press and hold the SOUND MODE
button for more than 5 seconds while the Soundbar is powered off to turn DRC (Dynamic Range
Control) on or off. With the DRC turned on, loud sound is reduced. (The sound may be distorted.)
SOUND MODE button LED Indicator
VOL WOOFER
SOUND
MODE
PAIR
5 Sec Cyan Blinks X1
On (Default) Off
Red Blinks X1
DRC On/Off Toggle On Off

ENG - 13
󱂞WOOFER (BASS) LEVEL
CH LEVEL
TONE
CONTROL
WOOFER
SOUND
MODE
CH LEVEL
TONE
CONTROL
WOOFER
SOUND
MODE
CH LEVEL
TONE
CONTROL
WOOFER
SOUND
MODE
CH LEVEL
TONE
CONTROL
WOOFER
SOUND
MODE
Push the button up or down to adjust the bass level between -6 to +6. To set the woofer (bass) volume
level to 0 (Default), press the button. (Subwoofer is not included.)
󱂟TONE CONTROL
By pressing the button, you can adjust the volume of the treble or bass sound. The desired item can be
adjusted using the Up/Down buttons. (This feature is available in all sound modes except “Standard”
mode.)
LED
Indicator
White Blinks X1
“Treble” “Bass”

ENG - 14
Using the Hidden Buttons (Buttons with more than one function)
Hidden Button
Reference page
Remote Control Button Function
WOOFER (Up) TV remote control On/Off page 15
Left TV Auto connect On/Off page 19
(Sound Control) 7 Band EQ page 11
SOUND MODE DRC On/Off page 12
Bluetooth Power On/Off page 12
Outputspecicationsforthedifferentsoundeffectmodes
Effect Input Output
Surround Sound 2.0 ch 2.0 ch
5.1 ch 2.0 ch
Standard 2.0 ch 2.0 ch
5.1 ch 2.0 ch

ENG - 15
Adjusting the Soundbar volume with a TV remote control
Adjust the Soundbar volume using the TV’s remote control.
•This function can be used with IR remote controls only. Bluetooth remote controls (remote
controls that require pairing) are not supported.
•Set the TV speaker to External Speaker to use this function.
•Manufacturers supporting this function:
Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA
TV remote control On/Off
1. Turn Off the Soundbar.
2. Push up and hold the WOOFER button for 5 seconds.
Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the
following order: “Off-TV Remote” (Default mode), “Samsung-TV Remote”, “All-TV Remote”.
The LED indicator status changes each time the mode is changed, as shown below.
Remote Control Button LED Indicator Status
SOUND
MODE
WOOFER
CH LEVEL
TONE
CONTROL
5 Sec
"Off-TV Remote"
(Default mode)
Red Blinks X1
Disable the TV remote control.
SOUND
MODE
WOOFER
CH LEVEL
TONE
CONTROL
5 Sec
"Samsung-TV Remote"
Cyan Blinks X1
Enable a Samsung TV’s IR remote
control.
SOUND
MODE
WOOFER
CH LEVEL
TONE
CONTROL
5 Sec
"All-TV Remote"
Blue Blinks X1
Enable a third-party TV’s IR remote
control.

ENG - 16
04 CONNECTING THE SOUNDBAR
Connecting Electrical Power
Use the power components to connect the Soundbar to an electrical outlet in the following order:
•For more information about the required electrical power and power consumption, refer to the
label attached to the product. (Label: Bottom of the Soundbar Main Unit)
1. Connect the power cord to the Soundbar.
2. Connect the power cord to a wall socket.
Bottom of the Soundbar Main Unit
POWER
POWER
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
DIGITAL
AUDIO IN
(OPTICAL)
HDMI
(ARC)
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
POWER
Power Cord
NOTE
•If you unplug and reconnect the power cord when the product is turned on, the Soundbar turns on
automatically.

ENG - 17
05 USING A WIRED CONNECTION TO THE TV
Connecting using an Optical Cable
Pre-connection Checklist
•When you use an optical cable and the terminals have covers, be sure to remove the covers.
LED
Indicator
White On -> Off
“Digital Audio In”
OPTICAL OUT
DIGITAL
AUDIO IN
(OPTICAL)
HDMI
(ARC)
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
Bottom of the
Soundbar
Optical Cable (not supplied)
Top of the Soundbar
1. With the TV and Soundbar turned off, connect the DIGITAL AUDIO IN (OPTICAL) port on the
Soundbar and the OPTICAL output port on the TV with the optical cable (not supplied), as shown in
the gure.
2. Turn on the Soundbar and TV.
3. Press the (Source) button on the top panel or remote control, and then select the “Digital
Audio In” mode.
4. The TV sound is output from the Soundbar.

ENG - 18
06 USING A WIRELESS CONNECTION TO THE TV
Connecting via Bluetooth
When a Samsung TV is connected using Bluetooth, you can hear stereo sound
without the hassle of cables.
•Only one Samsung TV can be connected at a time.
•Samsung TV that supports Bluetooth can be connected.
Check the specications of your TV.
The initial connection
1. Press the PAIR button on the Soundbar remote control or press (Source) button on the
Soundbar top panel to enter the "Bluetooth" mode.
Bluetooth Pairing button LED Indicator
SOUND
MODE
PAIR
OR
Red → Green → Blue Blinks
Pairing Connection is complete
Cyan Blinks X3
When in “Bluetooth” mode
5 Sec
•Until pairing is complete, the Multicolour LED changes as Red →
Green → Blue in turn.
“Ready to connect via Bluetooth.”
2. Select Bluetooth mode on the Samsung TV.
(e.g. Home ( ) → Menu → Settings ( ) → All Settings ( ) Sound Sound Output 
Bluetooth Speaker List [AV]Soundbar C4-Series (Bluetooth))
3. Select “[AV]Soundbar C4-Series” from the list on TV’s screen.
An available Soundbar is indicated with “Needs pairing” or “Paired” on the TV’s Bluetooth device
list. To connect the Samsung TV to the Soundbar, select the message, and then establish a
connection.
4. You can now hear Samsung TV sound from the Soundbar.
•If there is a connection log between the Soundbar and Samsung TV, the Soundbar is
automatically connected by changing its mode to “Bluetooth”.

ENG - 19
If the device fails to connect
•If you have an existing Soundbar (e.g., [AV]Soundbar C4-Series) on the list of speakers on the
Samsung TV, delete it.
•Then repeat steps 1 through 3.
Disconnecting the Soundbar from the Samsung TV
Press the (Source) button on the top panel or on the remote control to select the mode other than
“Bluetooth”.
•Disconnecting takes time because the Samsung TV must receive a response from the Soundbar.
(The time required may differ, depending on the Samsung TV model.)
TV Auto connect On/Off
To cancel the automatic Bluetooth connection between the Soundbar and TV, press the Left button on
the remote control for 5 seconds with the Soundbar in “Bluetooth Ready” status. (Toggle On → Off)
Left button LED Indicator
5 Sec Cyan Blinks X1
On (Default) Off
Red Blinks X1
Bluetooth Ready Toggle On Off
Notes on Bluetooth connection
•Locate a new device within 1 m to connect via Bluetooth communication.
•If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
•The Soundbar automatically turns off after 18 minutes in the Ready state.
•The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
– If there is a strong electrical eld around the Soundbar.
– If several Bluetooth devices are simultaneously paired with the Soundbar.
– If the Bluetooth device is turned off, not in place, or malfunctions.
•Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.

ENG - 20
07 CONNECTING AN EXTERNAL DEVICE
Connecting using an Optical Cable
LED
Indicator
White On -> Off
“Digital Audio In”
- AUDIO -
R L
OPTICAL OUT
DIGITAL
AUDIO IN
(OPTICAL)
HDMI
(ARC)
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
Bottom of the Soundbar
Optical Cable
(not supplied)
Top of the Soundbar
BD / DVD player / Set-top
box / Game console
1. With the external device and Soundbar turned off, connect the DIGITAL AUDIO IN (OPTICAL) port
on the Soundbar and the OPTICAL output port on the external device with the optical cable (not
supplied), as shown in the gure.
2. Turn on the Soundbar and external device.
3. Press the (Source) button on the top panel or remote control, and then select the “Digital
Audio In” mode.
4. The external device sound is output from the Soundbar.