Samsung HW-Q610A Installation instructions

HW-Q610A
FULL MANUAL
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ENG - ii
SAFETY INFORMATION
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
Refer to the table below for an explanation of
symbols which may be on your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that high voltage
is present inside. It is dangerous to
make any kind of contact with any
internal part of this product.
This symbol indicates that this product
has included important literature
concerning operation and maintenance.
Class II product : This symbol indicates
that it does not require a safety
connection to electrical earth (ground).
If this symbol is not present on a
product with a power cord, the product
MUST have a reliable connection to
protective earth (ground).
AC voltage : This symbol indicates that
the rated voltage marked with the
symbol is AC voltage.
DC voltage : This symbol indicates that
the rated voltage marked with the
symbol is DC voltage.
Caution, Consult instructions for use :
This symbol instructs the user to
consult the user manual for further
safety related information.
WARNING

not expose this appliance to rain or moisture.
CAUTION
TO PREVENT ELECTRIC SHOCK, MATCH WIDE
BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
This apparatus shall always be connected to a
AC outlet with a protective grounding
connection.
To disconnect the apparatus from the mains,
the plug must be pulled out from the mains
socket, therefore the mains plug shall be
readily operable.
Do not expose this apparatus to dripping or

liquids, such as vases on the apparatus.
To turn this apparatus off completely, you
must pull the power plug out of the wall
socket. Consequently, the power plug must
be easily and readily accessible at all times.

ENG - iii
PRECAUTIONS
1. Ensure that the AC power supply in your
house complies with the power

sticker located on the bottom of your
product. Install your product horizontally, on
a suitable base (furniture), with enough
space around it for ventilation (7~10 cm).
Make sure the ventilation slots are not

or other equipment which may become hot.
This unit is designed for continuous use. To
fully turn off the unit, disconnect the AC plug
from the wall outlet. Unplug the unit if you
intend to leave it unused for a long period of
time.
2. During thunderstorms, disconnect the AC
plug from the wall outlet. Voltage peaks due
to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or
other heat sources. This could lead to
overheating and cause the unit to
malfunction.
4. Protect the product from moisture (i.e.

equipment creating strong magnetic or

the AC wall socket if the unit malfunctions.
Your product is not intended for industrial
use. It is for personal use only. Condensation
may occur if your product has been stored in
cold temperatures. If transporting the unit
during the winter, wait approximately
2 hours until the unit has reached room
temperature before using.
5. The battery used with this product contains
chemicals that are harmful to the
environment. Do not dispose of the battery
in the general household trash. Do not
expose the battery to excess heat, direct

disassemble, or overheat the battery.
CAUTION : Danger of explosion if the battery
is replaced incorrectly. Replace only with the
same or equivalent type.
ABOUT THIS MANUAL
The user manual has two parts: simple paper
USER MANUAL and a detailed FULL MANUAL you
can download.
USER MANUAL
See this manual for safety instructions,
product installation, components,

FULL MANUAL
You can access the FULL MANUAL on
Samsung’s on-line customer support centre by
scanning the QR code. To see the manual on
your PC or mobile device, download the
manual in document format from Samsung’s
website. (http://www.samsung.com/support)

without prior notice.

ENG - iv
CONTENTS
01 Checking the Components 2
Inserting Batteries before using the Remote Control (AA batteries X 2) ------------------------- 2
02 Product Overview 3
Front Panel / Top Panel of the Soundbar ------------------------- 3
Bottom Panel of the Soundbar ------------------------- 4
03 Connecting the Soundbar 5
Connecting Electrical Power ------------------------- 5
Connecting the Soundbar to the Subwoofer ------------------------- 6
– Automatic connection between the Subwoofer and the Soundbar ------------------------- 6
– Manually connecting the Subwoofer if automatic connection fails ------------------------- 7
Connecting an SWA-9100S (Sold Separately) to your Soundbar ------------------------- 9
04 Connecting to your TV 11
Method 1. Connecting with a Cable ------------------------- 11
– Connecting a TV using an HDMI Cable ------------------------- 11
– Connecting using an Optical Cable ------------------------- 13
Method 2. Connecting Wirelessly ------------------------- 15
– Connecting a TV via Bluetooth ------------------------- 15
05 Connecting an External Device 17
Connecting using an HDMI Cable
(Capable of Dolby Atmos decoding and playback) ------------------------- 17
Connecting using an Optical Cable ------------------------- 18
06 Connecting a USB Storage Device 19

ENG - v
07 Connecting a Mobile Device 20
Connecting via Bluetooth ------------------------- 20
Using the Tap Sound ------------------------- 24
08 Using the Remote Control 25
How to Use the Remote Control ------------------------- 25
Adjusting the Soundbar volume with a TV remote control ------------------------- 28
Using the Hidden Buttons (Buttons with more than one function) ------------------------- 29
 ------------------------- 29
09 Installing the Wall Mount 30
Installation Precautions ------------------------- 30
Wallmount Components ------------------------- 30
10 Placing the Soundbar on a TV stand 32
11 Software Update 33
Update Procedure ------------------------- 33
If UPDATE is not displayed ------------------------- 34
Reset ------------------------- 34
12 Troubleshooting 35
13 Licence 37
14 Open Source Licence Notice 38
15 Important Notes About Service 38
16 SpecicationsandGuide 39
 ------------------------- 39

ENG - 2
01 CHECKING THE COMPONENTS
VOL WOOFER
SOUNDBAR
SOUND
MODE
PAIR
Soundbar Main Unit Subwoofer Remote Control / Batteries
x 2
Power Cord
(Subwoofer, Soundbar)
AC/DC Adapter
(Soundbar)
HDMI Cable
x 2 x 2
(M4 x L10)
x 2
Wall Mount Guide Holder-Screw
Bracket-Wall Mount Screw
For more information about the power supply and power consumption, refer to the label attached
to the product. (Label: Bottom of the Soundbar Main Unit)
To purchase additional components or optional cables, contact a Samsung Service Centre or
Samsung Customer Care.
The appearance of the accessories may differ slightly from the illustrations above.
Inserting Batteries before using the Remote Control (AA batteries X 2)
Slide the back cover in the direction of the arrow
until it is completely removed. Insert 2 AA batteries
(1.5V) oriented so that their polarity is correct. Slide
the back cover back into position.

ENG - 3
02 PRODUCT OVERVIEW
Front Panel / Top Panel of the Soundbar
Position the product so that
the SAMSUNG logo is
located on the top. Top Panel
󱂔 󱂕
󱂖
󱂓
󱂓Display
Displays the product’s status and current mode.
󱂔
(Power) Button
Turns the power on and off.
Auto Power Down Function
The unit turns off automatically in the following situations:
– In D.IN / HDMI / BT / USB Mode : If there is no audio signal for 20 minutes.
󱂕
(Volume) Button
Adjusts the volume.
When adjusted, the volume level appears on the Soundbar’s front display.
󱂖
(Source) Button
Selects the source input mode.
Input mode Display
Optical Digital input D.IN
ARC (HDMI OUT) input D.IN TV ARC (Auto conversion)
HDMI input HDMI
BLUETOOTH mode BT
USB mode USB
To turn on “BT PAIRING” mode, change the source to “BT” mode, and then press and hold the
(Source) button for more than 5 seconds.
When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
If you want to enjoy sound only from the Soundbar, you must turn off the TV’s speakers in the Audio
Setup menu of your TV. Refer to the owner’s manual supplied with your TV.

ENG - 4
Bottom Panel of the Soundbar
HDMI
HDMI TO TV
(ARC)
USB (5V 0.5A)
DC 24V
DIGITAL AUDIO IN (OPTICAL)
HDMI
HDMI TO TV
(ARC)
DIGITAL AUDIO IN (OPTICAL)
USB (5V 0.5A)
DC 24V
HDMI
HDMI TO TV
(ARC)
USB (5V 0.5A)
DC 24V
DIGITAL AUDIO IN (OPTICAL)
HDMI
HDMI TO TV
(ARC)
DIGITAL AUDIO IN (OPTICAL)
USB (5V 0.5A)
DC 24V
HDMI
HDMI TO TV
(ARC)
USB (5V 0.5A)
DC 24V
DIGITAL AUDIO IN (OPTICAL)
HDMI
HDMI TO TV
(ARC)
DIGITAL AUDIO IN (OPTICAL)
USB (5V 0.5A)
DC 24V
󱂕
󱂖
󱂗
󱂓
󱂔
󱂓USB (5V 0.5A)

󱂔DC 24V (Power Supply In)
Connect the AC/DC power adapter.
󱂕
HDMI
Inputs digital video and audio signals simultaneously using an HDMI cable.
Connect to the HDMI output of an external device.
󱂖HDMI TO TV (ARC)
Connect to the HDMI (ARC) port on a TV.
󱂗DIGITAL AUDIO IN (OPTICAL)
Connect to the digital (optical) output of an external device.
When disconnecting the power cable of the AC/DC power adapter from a wall outlet, pull the plug.
Do not pull the cable.
Do not connect this unit or other components to an AC outlet until all connections between
components are complete.

ENG - 5
03 CONNECTING THE SOUNDBAR
Connecting Electrical Power
Use the power components to connect the Subwoofer and Soundbar to an electrical outlet in the following
order:
1. Connect the power cord to the Subwoofer.
2. Connect the power output cable to the power adapter, and then to the Soundbar.
3. Connect the power cord to a wall socket.
See the illustrations below.
For more information about the required electrical power and power consumption, refer to the
label attached to the product. (Label: Bottom of the Soundbar Main Unit)
POWER
Rear of Subwoofer
Power Cord
Connecting
Electrical Power
USB (5V 0.5A)
DC 24V
DC 24V
Bottom of the
Soundbar Main Unit
AC/DC Adapter
Power Cord
Connecting
Electrical Power

that it is hanging with the AC cord input facing upwards, water or other foreign substances could
enter the Adapter and cause the Adapter to malfunction.

ENG - 6
Connecting the Soundbar to the Subwoofer
When the subwoofer is connected, you can enjoy rich bass sound.
Automatic connection between the Subwoofer and the Soundbar
When you turn the power on after connecting the power cables to the Soundbar and subwoofer, the
subwoofer is automatically connected to the Soundbar.
When auto pairing is complete, the blue indicator at the rear of the subwoofer turn on.
LED Indicator Lights on the Rear of Subwoofer
LED Status Description Resolution
Blue
On Successfully connected
(normal operation) -
Blinking Recovering the connection
Check if the power cable attached to the
main Soundbar unit is connected properly
or wait about 5 minutes. If blinking persists,
try manually connecting the subwoofer.
See page 7.
Red On
Standby (with the Soundbar
main unit turned off)
Check if the power cable attached to the
main Soundbar unit is connected properly.
Connection failed Connect again. See the instructions for
manual connection on page 7.
Red and
blue Blinking Malfunction See the contact information for the Samsung Service Centre in this manual.

ENG - 7
Manually connecting the Subwoofer if automatic connection fails
Before performing the manual connection procedure below:
Check whether the power cables for the Soundbar and subwoofer are connected properly.
Make sure that the Soundbar is turned on.
1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
The red indicator on the rear of the subwoofer turns off and the blue indicator blinks.
5 Sec
Rear of Subwoofer
2. Press and hold the Up button on the remote control for at least 5 seconds.
The ID SET message appears on the display of the Soundbar for a moment, and then it
disappears.
The Soundbar will automatically power on when ID SET is complete.
SOUND
MODE
PAIR
5 Sec ID SET
SAMSUNG logo is on the top
3. Check if the LINK LED is solid blue (connection complete).
Blue is On
The LINK LED indicator stops blinking and
glows a solid blue when a connection is
established between the Soundbar and the
Wireless Subwoofer.

ENG - 8
NOTES
Do not connect the power cord of this product or your TV to a wall outlet until all connections
between components are complete.
Before moving or installing this product, be sure to turn off the power and disconnect the power cord.
If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the
STANDBY LED on the rear of the sub-woofer will turn red after blinking blue several times.
If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar,
interference may cause some sound interruption.
The maximum transmission distance of the main unit’s wireless signal is about 10 meters, but may
vary depending on your operating environment. If a steel-concrete or metallic wall is between the
main unit and the wireless subwoofer, the system may not operate at all because the wireless
signal cannot penetrate metal.
PRECAUTIONS
Wireless receiving antennas are built into the wireless subwoofer. Keep the unit away from water
and moisture.
For optimal listening performance, make sure that the area around the wireless subwoofer and the
Wireless Receiver Module (sold separately) is clear of any obstructions.

ENG - 9
Connecting an SWA-9100S (Sold Separately) to your Soundbar
Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit
(SWA-9100S, sold separately) to your Soundbar.
1. Connect the Wireless Receiver Module to 2 Surround Speakers.
– When connecting the speaker cable, connect the core wire to the speaker.
SURROUND-RIGHT SURROUND-RIGHT
– The speaker cables are colour coded.
SURROUND-LEFT
ID SET
L R
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
POWER
ID SET
L R
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
SURROUND-RIGHT
SURROUND-LEFT SURROUND-RIGHT
2. Check the standby status of the Wireless Receiver Module after plugging it into an electrical outlet.
The LINK LED indicator (blue LED) on the Wireless Receiver Module blinks. If the LED does not
blink, press the ID SET button on the back of the Wireless Receiver Module with a pen tip for
5~6 seconds until the LINK LED indicator blinks (in Blue). For more about the LED, please refer
to the SWA-9100S user manual.
ID SET
L R
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
POWER
POWER
ID SET
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
STANDBY
LINK
STANDBY
LINK
Blue blinking
5 Sec

ENG - 10
3. Press and hold the Up button on the remote control for at least 5 seconds.
The ID SET message appears on the display of the Soundbar for a moment, and then it
disappears.
The Soundbar will automatically power on when ID SET is complete.
SOUND
MODE
PAIR
5 Sec ID SET
SAMSUNG logo is on the top
CAUTION
If your Soundbar was playing music when it connects to the SWA-9100S, you may hear some

4. Check if the LINK LED is solid blue (connection complete).
STANDBY
LINK
STANDBY
LINK
Blue is On
The LINK LED indicator stops blinking and
glows a solid blue when a connection is
established between the Soundbar and the
Wireless Receiver Module.
5. If the SWA-9100S is not connected, repeat the procedure from Step 2.

ENG - 11
04 CONNECTING TO YOUR TV
Hear TV sound from your Soundbar through wired or wireless connections.
When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using
the TV’s remote control.
– This feature is supported by 2017 and later Samsung Smart TVs that support Bluetooth when
you connect the Soundbar to the TV using an optical cable.
– 
as well as the volume and mute.
Method 1. Connecting with a Cable
Connecting a TV using an HDMI Cable
CAUTION

To connect the HDMI cable between the TV and Soundbar, be sure to connect the terminals
marked ARC. Otherwise, the TV sound may not be output.
The recommended cable is High Speed HDMI Cable with Ethernet.
Connect to the HDMI IN
(ARC) port of your TV.
HDMI IN
(ARC)
HDMI TO TV
(ARC)
DIGITAL AUDIO IN (OPTICAL)
HDMI Cable Bottom of the Soundbar
󱂓
Connect to the HDMI TO TV (ARC) port
of the Soundbar main unit.
Top of the Soundbar
TV ARC
󱂔
1. 
2. “TV ARC” appears in the display window of the Soundbar main unit and the Soundbar plays TV
sound.

ENG - 12
If TV sound is inaudible, press the (Source) button on the remote control or on the top of
the Soundbar to switch to “D.IN” mode. The screen displays “D.IN” and “TV ARC” in sequence,
and TV sound is played.
If “TV ARC
HDMI cable is connected to the correct port.
Use the volume buttons on the TV’s remote control to change the volume on the Soundbar.
NOTES
HDMI is an interface that enables the digital transmission of video and audio data with just a single
connector.
If the TV provides an ARC port, connect the HDMI cable to the HDMI IN (ARC) port.
We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one
whose diameter is less than 14 mm.
This function is not available if the HDMI cable does not support ARC
When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on
your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the
setting on the TV is changed, you will experience better sound quality. (The TV menu may use
different words for Dolby Digital and PCM depending on the TV manufacturer.).

ENG - 13
Connecting using an Optical Cable
Pre-connection Checklist

When you use an optical cable and the terminals have covers, be sure to remove the covers.
OPTICAL OUT
DIGITAL AUDIO IN (OPTICAL)
Bottom of the Soundbar
󱂔
Top of the Soundbar
Optical Cable
(not supplied)
D.IN
󱂓
1. Connect the DIGITAL AUDIO IN (OPTICAL) port on the Soundbar to the OPTICAL OUT port of the
TV with a digital Optical Cable (not supplied).
2. Press the (Source) button on the top panel or remote control, and then select the “D.IN” mode.

ENG - 14
Using the Q-Symphony Function
For Q-Symphony, the Soundbar syncs with a Samsung TV to output sound through two devices for
optimum surround effect. When the Soundbar is connected, the option, “TV+Soundbar” appears under
the Sound Output menu of the TV. Select the corresponding menu.
TV Menu
OR
Optical Cable (not supplied)
HDMI Cable D.IN
TV menu example: TV + [AV] Soundbar series name [HDMI]
NOTES
It can operate according to the Codec supported by TV.
This function is supported only when the HDMI Cable or Optical Cable (not supplied) is connected.
This function is available in Samsung TVs released in or after 2020 and some Soundbar models.

ENG - 15
Method 2. Connecting Wirelessly
Connecting a TV via Bluetooth
When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.
Only one TV can be connected at a time.
SOUND
MODE
PAIR
OR
The initial connection
1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode.
(OR) a. Press the (Source) button on the top panel and then select “BT”.
“BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if
there is a connect record.
b. When “BT READY” appears, press and hold the (Source) button on the top panel of the
Soundbar for more than 5 seconds to display “BT PAIRING”.
2. Select Bluetooth mode on the TV. (For more information, see the TV’s manual.)
3. Select “[AV] Samsung Soundbar Q6A-Series” from the list on TV’s screen.
An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device
list. To connect the TV to the Soundbar, select the message, and then establish a connection.
When the TV is connected, [TV NameBT” appears on the Soundbar’s front display.
4. You can now hear TV sound from the Soundbar.
If the device fails to connect
If a previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar Q6A-Series”) appears in
the list, delete it.
Then repeat steps 1 through 3.
NOTE
BT READY” mode to
reconnect.

ENG - 16
Disconnecting the Soundbar from the TV
Press the (Source) button on the top panel or on the remote control and switch to any mode but “BT”.
Disconnecting takes time because the TV must receive a response from the Soundbar.
(The time required may differ, depending on the TV model.)
To cancel the automatic Bluetooth connection between the Soundbar and TV, press the Left button
on the remote control for 5 seconds with the Soundbar in “BT READY
What is the difference between BT READY and BT PAIRING?
BT READY : In this mode, you can search for previously connected TVs or connect a previously
connected mobile device to the Soundbar.
BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the PAIR button
on the remote control or press and hold the (Source) button on the top of the Soundbar for
more than 5 seconds while the Soundbar is in “BT” mode.)
NOTES
If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 10 meters.
The Soundbar automatically turns off after 20 minutes in the Ready state.
The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
– 
– If two or more Bluetooth devices are simultaneously paired with the Soundbar.
– If the Bluetooth device is turned off, not in place, or malfunctions.
Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.