Samsung HW-Q800T User manual

USER MANUAL
HW-Q800T
You can access the FULL MANUAL on Samsung’s on-line customer support
centre by scanning the QR code. To see the manual on your PC or mobile
device, download the manual in document format from Samsung’s website.
(http://www.samsung.com/support)

ENG - 2
SAFETY INFORMATION
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
Refer to the table below for an explanation of
symbols which may be on your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that high voltage
is present inside. It is dangerous to
make any kind of contact with any
internal part of this product.
This symbol indicates that this product
has included important literature
concerning operation and maintenance.
Class II product : This symbol indicates
that it does not require a safety
connection to electrical earth (ground).
If this symbol is not present on a
product with a power cord, the product
MUST have a reliable connection to
protective earth (ground).
AC voltage : This symbol indicates that
the rated voltage marked with the
symbol is AC voltage.
DC voltage : This symbol indicates that
the rated voltage marked with the
symbol is DC voltage.
Caution, Consult instructions for use :
This symbol instructs the user to
consult the user manual for further
safety related information.
WARNING
•To reduce the risk of re or electric shock, do
not expose this appliance to rain or moisture.
CAUTION
•TO PREVENT ELECTRIC SHOCK, MATCH WIDE
BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
•This apparatus shall always be connected to a
AC outlet with a protective grounding
connection.
•To disconnect the apparatus from the mains,
the plug must be pulled out from the mains
socket, therefore the mains plug shall be
readily operable.
•Do not expose this apparatus to dripping or
splashing. Do not put objects lled with
liquids, such as vases on the apparatus.
•To turn this apparatus off completely, you
must pull the power plug out of the wall
socket. Consequently, the power plug must
be easily and readily accessible at all times.

ENG - 3
PRECAUTIONS
1. Ensure that the AC power supply in your
house complies with the power
requirements listed on the identication
sticker located on the bottom of your
product. Install your product horizontally, on
a suitable base (furniture), with enough
space around it for ventilation (7~10 cm).
Make sure the ventilation slots are not
covered. Do not place the unit on ampliers
or other equipment which may become hot.
This unit is designed for continuous use. To
fully turn off the unit, disconnect the AC plug
from the wall outlet. Unplug the unit if you
intend to leave it unused for a long period of
time.
2. During thunderstorms, disconnect the AC
plug from the wall outlet. Voltage peaks due
to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or
other heat sources. This could lead to
overheating and cause the unit to
malfunction.
4. Protect the product from moisture (i.e.
vases), and excess heat (e.g. a replace) or
equipment creating strong magnetic or
electric elds. Unplug the power cable from
the AC wall socket if the unit malfunctions.
Your product is not intended for industrial
use. It is for personal use only. Condensation
may occur if your product has been stored in
cold temperatures. If transporting the unit
during the winter, wait approximately
2 hours until the unit has reached room
temperature before using.
5. The battery used with this product contains
chemicals that are harmful to the
environment. Do not dispose of the battery
in the general household trash. Do not
expose the battery to excess heat, direct
sunlight, or re. Do not short circuit,
disassemble, or overheat the battery.
Danger of explosion if the battery is replaced
incorrectly. Replace only with the same or
equivalent type.

ENG - 4
CONTENTS
01 Checking the Components 5
02 Product Overview 6
03 Using the Remote Control 7
04 Connecting the Soundbar 8
05 Using a wired connection to the TV 11
06 Using a wireless connection to the TV 14
07 Connecting an External Device 17
08 Connecting a Mobile Device 18
09 Installing the Wall Mount 21
10 Installing the Soundbar above a TV Stand 22
11 Software Update 23
12 Troubleshooting 25
13 Licence 27
14 Open Source Licence Notice 27
15 Important Notes About Service 27
16 SpecicationsandGuide 28

ENG - 5
01 CHECKING THE COMPONENTS
VOL WOOFER
SOUNDBAR
SOUND
MODE
PAIR
Soundbar Main Unit Soundbar Remote Control /
Batteries
Subwoofer
x 2
Power Cord
(Subwoofer, Soundbar)
AC/DC Adapter
(Soundbar)
HDMI Cable
x 2
(M4 x L10)
x 2
Wall Mount Guide Holder-Screw Screw
x 2 x 4
Bracket-Wall Mount Rubber-Foot
•For more information about the power supply and power consumption, refer to the label attached
to the product. (Label: Bottom of the Soundbar Main Unit)
•To purchase additional components or optional cables, contact a Samsung Service Centre or
Samsung Customer Care.
•For more information about the wallmount or rubber-foot, see pages 21~22.
•Design, specications, and App screen are subject to change without prior notice.
Inserting Batteries before using the Remote Control (AA batteries X 2)
Slide the back cover in the direction of the arrow
until it is completely removed. Insert 2 AA batteries
(1.5V) oriented so that their polarity is correct. Slide
the back cover back into position.

ENG - 6
02 PRODUCT OVERVIEW
Front Panel / Top Panel of the Soundbar
Volume Mic On/Off
Display
󱂓
Position the product
so that the
SAMSUNG logo is
located on the top.
Bottom Panel of the Soundbar
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
DC 19V
HDMI
NETWORK ID SET
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
NETWORK ID SET
HDMI TO TV
(eARC/ARC)
HDMI IN
HDMI OUT
(TV-ARC)
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
DC 19V
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
DC 19V
HDMI
HDMI TO TV
(eARC/ARC)
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
DC 19V
HDMI
NETWORK ID SET
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
NETWORK ID SET
HDMI TO TV
(eARC/ARC)
HDMI IN
HDMI OUT
(TV-ARC)
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
DC 19V
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
DC 19V
HDMI
HDMI TO TV
(eARC/ARC)
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
DC 19V
HDMI
NETWORK ID SET
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
NETWORK ID SET
HDMI TO TV
(eARC/ARC)
HDMI IN
HDMI OUT
(TV-ARC)
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
DC 19V
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
DC 19V
HDMI
HDMI TO TV
(eARC/ARC)
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
DC 19V
HDMI
NETWORK ID SET
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
NETWORK ID SET
HDMI TO TV
(eARC/ARC)
HDMI IN
HDMI OUT
(TV-ARC)
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
DC 19V
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
DC 19V
HDMI
HDMI TO TV
(eARC/ARC)
󱂔
󱂕
󱂖
󱂗 󱂘
󱂙
󱂚
󱂓
(Multi Function) Button
•In standby mode, press the (Multi
Function)button to turn on the Soundbar.
•Press the (Multi Function)button to
change the input source.
•Press the (Multi Function)button for
3 seconds to call Alexa. Say with the button
pressed to enable voice recognition.
󱂔
DIGITAL AUDIO IN (OPTICAL)
Connect to the digital (optical) output of an
external device.
󱂕
SERVICE
Connect a USB storage device to upgrade the
product's software.
󱂖
DC 19V
Connect the AC/DC power adapter.
(Power Supply In)
󱂗
NETWORK
Press to connect to a wireless network (Wi-Fi)
via the SmartThings app.
󱂘
ID SET
Press to connect the Soundbar to surround
speakers and a subwoofer wirelessly.
(The surround speaker is sold separately.)
󱂙
HDMI
Inputs digital video and audio signals
simultaneously using an HDMI cable.
Connect to the HDMI output of an external
device.
󱂚HDMI TO TV (eARC/ARC)
Connect to the HDMI jack on a TV.

ENG - 7
03 USING THE REMOTE CONTROL
How to Use the Remote Control
VOL WOOFER
SOUNDBAR
SOUND
MODE
PAIR
󱂓
󱂔
󱂕
󱂖
󱂗
󱂙
󱂘
󱂚
󱂜
󱂛
󱂓Power
Turns the Soundbar on and off.
•Auto Power Down Function
The unit turns off automatically in the following situations:
– In D.IN / HDMI / Wi-Fi / BT mode if there is no audio
signal for 18 minutes.
󱂔(Source)
Press to select a source connected to the Soundbar.
󱂕(Mute)
Press the (Mute) button to mute the sound.
Press it again to unmute the sound.
󱂖SOUND MODE
You can select the desired sound mode by choosing
STANDARD, SURROUND, GAME PRO, or ADAPTIVE SOUND.
󱂗Bluetooth PAIR
Switch the Soundbar to Bluetooth pairing mode. Press the
button and wait for the “BT PAIRING” screen to connect to a
new Bluetooth device.
󱂘p(Play / Pause)
You can also play or pause music by pressing the button.
󱂙Up/Down/Left/Right
Press Up/Down/Left/Right on the button to select or set functions.
󱂚(Sound Control)
When pressed, the setting items such as TREBLE, BASS, SYNC, CENTER LEVEL, FRONT TOP LEVEL, and
VIRTUAL ON/OFF are displayed in sequence. The desired item can be adjusted using the Up/Down
buttons.
󱂛WOOFER (BASS) LEVEL
Push the button up or down to adjust the level of the woofer (bass) to -12 or between -6 to +6. To set the
woofer (bass) volume level to 0 (Default), press the button.
󱂜VOLUME
Push the button up or down to adjust the volume.

ENG - 8
04 CONNECTING THE SOUNDBAR
Connecting Electrical Power and Subwoofer
Use the power components (1, 2, 3) to connect the Subwoofer and Soundbar to an electrical outlet in
the following order:
•For more information about the required electrical power and power consumption, refer to the
label attached to the product. (Label: Bottom of the Soundbar Main Unit)
1 2 3
Power Cord (Subwoofer) AC/DC Adapter (Soundbar) Power Cord (Soundbar)
NOTES
•Connect the Subwoofer power before connecting to the Soundbar.
The Subwoofer will be automatically connected when turning on the Soundbar.
•If you unplug and reconnect the power cord when the product is turned on, the Soundbar turns
on automatically.
•Make sure to rest the AC/DC Adapter at on a table or the oor. If you place the AC/DC Adapter
so that it is hanging with the AC cord input facing upwards, water or other foreign substances
could enter the Adapter and cause the Adapter to malfunction.
POWER
Rear of Subwoofer
1
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
DC 19V
HDMI
NETWORK ID SET
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
NETWORK ID SET
HDMI TO TV
(eARC/ARC)
HDMI IN
HDMI OUT
(TV-ARC)
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
DC 19V
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
DC 19V
HDMI
HDMI TO TV
(eARC/ARC)
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
DC 19V
HDMI
NETWORK ID SET
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
NETWORK ID SET
HDMI TO TV
(eARC/ARC)
HDMI IN
HDMI OUT
(TV-ARC)
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
DC 19V
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
DC 19V
HDMI
HDMI TO TV
(eARC/ARC)
Bottom of the Soundbar Main Unit
DC 19V
2+ 3
Blue is On
The connection is
complete.

ENG - 9
Manually connecting the Subwoofer
Before performing the manual connection procedure below:
•Check whether the power cables for the Soundbar and subwoofer are connected properly.
•Make sure that the Soundbar is turned off.
1. Turn off the Soundbar main.
2. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
5 Sec
Rear of Subwoofer Rear of Subwoofer
Blinking blue
fast
3. Press the Up button on the remote control for 5 seconds.
ID SET
SOUND
MODE
PAIR
5 Sec
4. Check if the LINK LED is solid blue (connection complete).
Blue is On
The LINK LED indicator stops blinking and
glows a solid blue when a connection is
established between the Soundbar and the
Wireless Subwoofer.

ENG - 10
LED Indicator Lights on the Rear of Subwoofer
LED Status Description Resolution
Blue
On Successfully connected
(normal operation) -
Blinking Recovering the
connection
Check if the power cable attached
to the main Soundbar unit is
connected properly or wait about
5 minutes. If blinking persists, try
manually connecting the
subwoofer. See page 9.
Red
On
Standby (with the
Soundbar main unit
turned off)
Check if the power cable attached
to the main Soundbar unit is
connected properly.
Connection failed
Connect again. See the
instructions for manual
connection on page 9.
Red and blue
Blinking Malfunction
See the contact information for
the Samsung Service Centre in
this manual.