Samsung iDCS 500 Owner's manual

TABLE OF CONTENTS
PROGRAMMING SECTION
PART DESCRIPTION PAGE
1INTRODUCTION TO PROGRAMMING
1.1 PROGRAMMING OVERVIEW .................................................. 1.1.1
1.2 PROGRAMMING LEVELS ....................................................... 1.2.1
1.3 PROGRAM LIST IN NUMERICAL ORDER ............................... 1.3.1
1.4 PROGRAM LIST IN ALPHABETICAL ORDER.......................... 1.4.1
1.5 MMCs ASSOCIATED BY CATEGORY ...................................... 1.5.1
1.6 HOTEL / MOTEL MMCs ........................................................... 1.6.1
2PROGRAM PROCEDURES
2.1 OVERVIEW .............................................................................. 2.1.1
MMCS APPEAR IN NUMERICAL ORDER
3RECORD SHEETS
3.1 BLANK DATA RECORD SHEETS............................................. 3.1.1
iDCS 500 PROGRAMMING
TECHNICAL MANUAL TABLE OF CONTENTS OCTOBER 2003
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 NOVEMBER 2001
1.1.1
PART 1. INTRODUCTION TO PROGRAMMING
1.1 PROGRAMMING OVERVIEW
The iDCS 500 system arrives from the factory with default data. Connect it to trunks,
stations and power, turn the system on and it is fully operational. The only thing left to
do is customize the data to fit the customer’s needs. This is called programming the
system.
MMC stands for Man Machine Code and each program is assigned a different three
digit code. These MMC codes are used to view, create or change customer data.
Programming is simply deciding what needs to be done and knowing which MMC is
used to do it. For example, use MMC 601 to create a station group. System speed dial
numbers are entered in MMC 705 and soft keys are assigned to individual keysets
using MMC 722.
System programming may be done from any display keyset. The first thing you must
do is open system programming. As a security measure, a passcode must be known to
do this.
• iDCS KEYSETS
This section provides more detailed programming procedures that can be used by
experienced display keyset users. These procedures will help explain some of the
displays observed asthe simpler procedures detailed in the Keyset User Guide are
followed.
The diagram below illustrates the keys on a iDCS 28 BUTTON and a iDCS 18
BUTTON keyset that have special functions during programming. When required,
these keys will be referred to by the names described below.
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 NOVEMBER 2001
1.1.2
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 NOVEMBER 2001
1.1.3
The diagram below illustrates the keys on a iDCS 8 BUTTON keyset that have special
functions during programming. When required, these keys will be referred to by the
names described below.
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 NOVEMBER 2001
1.1.4
• DCS KEYSETS
This section provides more detailed programming procedures that can be used by
experienced display keyset users. These procedures will help explain some of the
displays observed asthe simpler procedures detailed in the Keyset User Guide are
followed.
The diagram below illustrates the keys on a display keyset that have special functions
during programming. When required, these keys will be referred to by the names
described below.
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 NOVEMBER 2001
1.2.1
1.2 PROGRAMMING LEVELS
There are three levels of programming: SYSTEM, CUSTOMER and STATION. System
and customer levels are under passcode protection while station programming does
not require a passcode.
To prevent conflicting data from being entered, only one person at a time can enter
programming with the technician or customer passcode. While programming is in
progress, normal system operation is not affected. For your convenience, the system
displays [xxx IN PGM MODE] when another keyset is in the program mode.
A. System level
This level is entered via MMC 800 and requires the technician level passcode. It
allows access to all system programs, station programs and maintenance
programs.
B. Customer level
This level is entered via MMC 200 and requires the customer passcode. It allows
access to station programs and system programs allowed by the technician in MMC
802. When using the customer passcode to access station programs, data for all
stations can be viewed or changed.
NOTE: When the system is programmed for multiple tenant use, each tenant has an
individual customer passcode enabled in MMC 201. The access for tenant
passcode is limited to only certain MMCs. See MMC 201 for more details.
After opening programming with the customer passcode, you must press TRSF to
exit. Now press TRSF and the MMC number you wish to access.
C. Station level
All keysets can access station programs 102–117 without using a passcode. Each
user can only change station data for his/her own keyset.
When the LCD 24B keyset is in programming, the display shows instructions,
prompts and choices. Existing data is always displayed before it can be changed.
The keystroke sequence for each MMC is detailed in the following pages.
Before you begin entering customer data, follow this important reminder.
IMPORTANT REMINDER
When first installing this system, always use MMC 811 to reset and clear memory.
This will ensure that you begin with clean default data.
Now begin entering customer data.
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 SEPTEMBER 2003
1.3.1
1.3 PROGRAM LIST IN NUMERICAL ORDER
100: STATION LOCK 315: CUSTOMER SET RELOCATION
101: CHANGE USER PASSCODE 316: PRESET FORWARD NO ANSWER
102: CALL FORWARD 317: TIME/COST DISPLAY OPTION
103: SET ANSWER MODE 318: KEYSET TYPE
104: STATION NAME 320: SET BRANCH GROUP
105: STATION SPEED DIAL 321: CALLING PARTY NUMBER
106: STATION SPEED DIAL NAME 400: CUSTOMER ON/OFF PER TRUNK
107: KEY EXTENDER 401: C.O./PBX LINE
108: STATION STATUS 402: TRUNK DIAL TYPE
109: DATE/TIME DISPLAY 403: TRUNK TOLL CLASS
110: STATION ON/OFF 404: TRUNK NAME
111: KEYSET RING TONE 405: TRUNK NUMBER
112: ALARM REMINDER 406: TRUNK RING ASSIGNMENT
114: STATION VOLUME 407: FORCED TRUNK RELEASE
115: SET PROGRAMMED MESSAGE 408: ASSIGN TRUNK MOH SOURCE
116: ALARM AND MESSAGE 409: TRUNK STATUS READ
119: CALLER ID / ANI DISPLAY 410: ASSIGN DISA TRUNK
121: ASSIGN STATION LANGUAGE 411: ASSIGN T1 SIGNAL TYPE
122: INFO SPEED 412: ASSIGN TRUNK SIGNAL
200: OPEN CUSTOMER PROGRAMMING 414: ASSIGN CALLER ID / ANI TRUNKS
201: CHANGE CUSTOMER PASSCODE 415: REPORT TRUNK ABANDON DATA
202: CHANGE FEATURE PASSCODE 416: ASSIGN E&M TRANSLATION
203: ASSIGN UA DEVICE 418: TRUNK GAIN CONTROL
204: COMMON BELL CONTROL 419: DISTINCTIVE RINGING
205: ASSIGN LOUD BELL 420: ANI / DNIS OPTIONS
206: BARGE-IN TYPE 421: TRUNK COS
207: ASSIGN VM/AA PORT 422: COST RATE
208: ASSIGN RING TYPE 424: BRI AND PRI CARD RESTART
209: ASSIGN ADD-ON MODULE 425: BRI OPTION
210: CUSTOMER ON/OFF PER TENANT 426: BRI SPID/DN
211: DOOR RING ASSIGNMENT 427: S/T MODE
214: DISA ALARM RINGING STATION 428: BRI S0 MAPPING
217: STATION PAIR 430: PRI CONTROL
219: TRAFFIC REPORT PRINTOUT 432: CONNECTION STATUS
221: EXTENSION TYPE 500: SYSTEM-WIDE COUNTERS
222: FAX PAIR 501: SYSTEM TIMERS
223: ISDN SERVICE TYPE 502: STATION-WIDE TIMERS
224: WAKE-UP AA 503: TRUNK-WIDE TIMER
300: CUSTOMER ON/OFF PER STATION 504: PULSE MAKE/BREAK RATIO
301: ASSIGN STATION COS 505: ASSIGN DATE AND TIME
302: PICKUP GROUPS 506: TONE CADENCE
303: ASSIGN EXECUTIVE/SECRETARY 507: ASSIGN RING PLAN TIME
304: ASSIGN EXTENSION/TRUNK USE 510: SLI RING CADENCE
305: ASSIGN FORCED CODE 511: MESSAGE WAITING LAMP CADENCE
306: HOT LINE 512: HOLIDAY ASSIGNMENT
308: ASSIGN BACKGROUND MUSIC SOURCE 513: HOTEL/MOTEL TIMERS
309: ASSIGN STATION MUSIC ON HOLD 515: ASSIGN DAYLIGHT SAVINGS DATE
310: LCR CLASS OF SERVICE 600: ASSIGN OPERATOR GROUP
312: ALLOW CID / ANI 601: ASSIGN STATION GROUP
313: COPY STATION/TRUNK USE 602: STATION GROUP NAME
314: ASSIGN STATION/STATION USE 603: ASSIGN TRUNK GROUP
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 SEPTEMBER 2003
1.3.2
604: ASSIGN STATION TO PAGE ZONE 744: VM DAY / NIGHT
605: ASSIGN EXTERNAL PAGE ZONE 745: WARNING DESTINATION
606: ASSIGN SPEED BLOCK 746: VM HALT
607: UCD OPTIONS 747: VM ALARM
608: ASSIGN REVIEW BLOCK 748: ASSIGN VM MOH
609: CALL LOG BLOCK 749: VM IN/OUT
700: COPY COS CONTENTS 760: ITEM COST TABLE
701: ASSIGN COS CONTENTS 761: TAX RATE SETUP
702: TOLL DENY TABLE 762: ROOM COST RATE
703: TOLL ALLOWANCE TABLE 765: CID REJECT
704: ASSIGN WILD CHARACTER 800: ENABLE TECHNICIAN PROGRAMM
705: ASSIGN SYSTEM SPEED DIAL 801: CHANGE TECHNICIAN PASSCODE
706: SYSTEM SPEED DIAL BY NAME 802: CUSTOMER ACCESS MMC NUMBER
707: AUTHORIZATION CODE 803: ASSIGN TENANT GROUP
708: ACCOUNT CODE 804: SYSTEM I/O PARAMETER
709: TOLL PASS CODE/SPECIAL CODE TABLE 805: LEVEL & GAIN
710: LCR DIGIT TABLE 806: CARD PRE-INSTALL
711: LCR TIME TABLE 808: T1 PARAMETERS
712: LCR ROUTE TABLE 810: HALT PROCESSING
713: LCR MODIFY DIGIT TABLE 811: RESET SYSTEM
714: DID NUMBER AND NAME TRANSLATION 815: CUSTOMER DATABASE COPY
715: PROGRAMMED STATION MESSAGE 818: PROGRAM DOWNLOAD
717: MY AREA CODE 820: ASSIGN SYSTEM LINK ID
718: AGENT ID CODE 821: Q-SIG TRUNK
720: COPY KEY PROGRAMMING 823: NETWORK COS
721: SAVE STATION KEY PROGRAMMING 824: NETWORK DIAL PLAN
722: STATION KEY PROGRAMMING 825: NETWORK OPTIONS
723: SYSTEM KEY PROGRAMMING 826: CLOCK SOURCE
724: DIAL NUMBERING PLAN 830: ETHERNET PARAMETERS
725: SMDR OPTIONS 831: VOIP PARAMETERS
726: VM/AA OPTIONS 832: VOIP CODE
727: SYSTEM VERSION DISPLAY 833: VOIP IP TABLE
728: CID / ANI TRANSLATION TABLE 834: VOIP OPTION
729: RATE CALCULATION TABLE 835: VOIP DSP OPTION
730: COSTING DIAL PLAN 836: VOIP GK OPTION
731: AA RAM CLEAR 850: SYSTEM RESOURCE
732: AA TRANSLATION TABLE 851: ALARM REPORTING
733: AA PLAN TABLE 852: SYSTEM ALARM ASSIGNMENTS
734: AUTO ATTENDANT MESSAGE MATCH 853: MAINTENANCE BUSY
735: AA USE TABLE 854: DIAGNOSTIC TIME
736: ASSIGN AA MOH 855: SYSTEM OPTIONS
737: AA PLAY GAIN 856: TECH PROGRAMMING LOGS
740: VM CARD RESTART 858: EMERGENCY ASSIGNMENT
741: ASSIGN MAILBOX 859: HARDWARE VERSION
743: AUTO RECORD 860: UCD VIEW
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 SEPTEMBER 2003
1.4.1
1.4 PROGRAM LIST IN ALPHABETICAL ORDER
708: ACCOUNT CODE 109: DATE AND TIME DISPLAY
209: ADD-ON MODULE ASSIGNMENT 515: DAYLIGHT SAVINGS DATE ASSIGNMENT
718: AGENT ID CODE 854: DIAGNOSTIC TIME
116: ALARM AND MESSAGE 724: DIAL NUMBERING PLAN
112: ALARM REMINDER 714: DID NUMBER AND NAME TRANSLATION
851: ALARM REPORTING 214: DISA ALARM RINGING STATION
420: ANI / DNIS OPTIONS 410: DISA TRUNK ASSIGNMENT
103: ANSWER MODE 419: DISTINCTIVE RINGING
707: AUTHORIZATION CODE 211: DOOR RING ASSIGNMENT
734: AUTO ATTENDANT MESSAGE MATCH 416: E&M TRANSLATION ASSIGNMENT
736: AUTO ATTENDANT MOH ASSIGNMENT 858: EMERGENCY ASSIGNMENT
733: AUTO ATTENDANT PLAN TABLE 830: ETHERNET PARAMETERS
737: AUTO ATTENDANT PLAY AGAIN 303: EXECUTIVE/SECRETARY ASSIGNMENT
731: AUTO ATTENDANT RAM CLEAR 304: EXTENSION/TRUNK USE ASSIGNMENT
732: AUTO ATTENDANT TRANSLATION TABLE 221: EXTENSION TYPE
735: AUTO ATTENDANT USE TABLE 605: EXTERNAL PAGE ZONE ASSIGNMENT
743: AUTO RECORD 222: FAX PAIR
308: BACKGROUND MUSIC SOURCE ASSIGN. 202: FEATURE PASSCODE
206: BARGE-IN TYPE 305: FORCED CODE ASSIGNMENT
608: BLOCK ASSIGNMENT-REVIEW 407: FORCED TRUNK RELEASE
320: BRANCH GROUP SET 316: FORWARD NO ANSWER-PRESET
424: BRI AND PRI CARD RESTART 810: HALT PROCESSING
428: BRI S0 MAPPING 859: HARDWARE ASSIGNMENT
426: BRI SPID/DN 512: HOLIDAY ASSIGNMENT
425: BRI OPTION 306: HOT LINE
401: C.O./PBX LINE 513: HOTEL/MOTEL TIMERS
102: CALL FORWARD 122: INFO SPEED
609: CALL LOG BLOCK 223: ISDN SERVICE TYPE
312: CALLER ID / ANI-ALLOW 760: ITEM COST TABLE
119: CALLER ID / ANI DISPLAY 107: KEY EXTENDER
414: CALLER ID / ANI TRUNKS ASSIGNMENT 720: KEY PROGRAMMING-COPY
728: CALLER ID / ANI TRANSLATION TABLE 111: KEYSET RING TONE
765: CALLER ID REJECT 318: KEYSET TYPE
321: CALLING PARTY NUMBER 310: LCR CLASS OF SERVICE
806: CARD PRE-INSTALL 710: LCR DIGIT TABLE
826: CLOCK SOURCE 713: LCR MODIFY DIGIT TABLE
204: COMMON BELL CONTROL 712: LCR ROUTE TABLE
432: CONNECTION STATUS 711: LCR TIME TABLE
701: COS CONTENTS ASSIGNMENT 805: LEVEL & GAIN
700: COS CONTENTS COPY 205: LOUD BELL ASSIGNMENT
422: COST RATE 741: MAILBOX ASSIGNMENT
730: COSTING DIAL PLAN 853: MAINTENANCE BUSY
802: CUSTOMER ACCESS MMC NUMBER 511: MESSAGE WAITING LAMP CADENCE
815: CUSTOMER DATABASE COPY 717: MY AREA CODE
300: CUSTOMER ON/OFF PER STATION 823: NETWORK COS ASSIGNMENT
210: CUSTOMER ON/OFF PER TENANT 824: NETWORK DIAL PLAN
400: CUSTOMER ON/OFF PER TRUNK 825: NETWORK OPTIONS
201: CUSTOMER PASSCODE 600: OPERATOR GROUP ASSIGNMENT
200: CUSTOMER PROGRAMMING-OPEN 302: PICKUP GROUPS
315: CUSTOMER SET RELOCATION 430: PRI CONTROL
505: DATE AND TIME ASSIGNMENT 818: PROGRAM DOWNLOAD
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 SEPTEMBER 2003
1.4.2
115: PROGRAMMED MESSAGE 801: TECHNICIAN PASSCODE-CHANGE
715: PROGRAMMED STATION MESSAGE 800: TECHNICIAN PROGRAMM-ENABLE
504: PULSE MAKE/BREAK RATIO 803: TENANT GROUP ASSIGNMENT
821: Q-SIG TRUNK 317: TIME/COST DISPLAY OPTION
729: RATE CALCULATION TABLE 703: TOLL ALLOWANCE TABLE
415: REPORT TRUNK ABANDON DATA 702: TOLL DENY TABLE
811: RESET SYSTEM 709: TOLL PASS CODE/SPECIAL CODE TABLE
507: RING PLAN TIME ASSIGNMENT 301: STATION COS ASSIGNMENT
208: RING TYPE ASSIGNMENT 601: STATION GROUP ASSIGNMENT
762: ROOM COST RATE 121: STATION LANGUAGE ASSIGNMENT
427: S/T MODE 506: TONE CADENCE
510: SLI RING CADENCE 219: TRAFFIC REPORT PRINTOUT
725: SMDR OPTIONS 421: TRUNK COS
606: SPEED BLOCK ASSIGNMENT 402: TRUNK DIAL TYPE
602: STATION GROUP NAME 418: TRUNK GAIN CONTROL
722: STATION KEY PROGRAMMING 603: TRUNK GROUP ASSIGNMENT
721: STATION KEY PROGRAMMING-SAVE 408: TRUNK MOH SOURCE ASSIGNMENT
100: STATION LOCK 404: TRUNK NAME
309: STATION MUSIC ON HOLD ASSIGNMENT 405: TRUNK NUMBER
104: STATION NAME 406: TRUNK RING ASSIGNMENT
110: STATION ON/OFF 412: TRUNK SIGNAL ASSIGNMENT
217: STATION PAIR 409: TRUNK STATUS READ
105: STATION SPEED DIAL 403: TRUNK TOLL CLASS
106: STATION SPEED DIAL NAME 503: TRUNK-WIDE TIMER
108: STATION STATUS 203: UA DEVICE ASSIGNMENT
604: STATION TO PAGE ZONE ASSIGNMENT 607: UCD OPTIONS
114: STATION VOLUME 860: UCD VIEW SERVICE
314: STATION/STATION USE ASSIGNMENT 101: USER PASSCODE-CHANGE
313: STATION/TRUNK USE-COPY 747: VM ALARM
502: STATION-WIDE TIMERS 740: VM CARD RESTART
852: SYSTEM ALARM ASSIGNMENTS 744: VM DAY / NIGHT
804: SYSTEM I/O PARAMETER 746: VM HALT
723: SYSTEM KEY PROGRAMMING 749: VM IN / OUT
820: SYSTEM LINK ID ASSIGNMENT 748: VM MOH ASSIGNMENT
855: SYSTEM OPTIONS 726: VM/AA OPTIONS
705: SYSTEM SPEED DIAL ASSIGNMENT 207: VM/AA PORT ASSIGNMENT
706: SYSTEM SPEED DIAL BY NAME 832: VOIP CODE
850: SYSTEM RESOURCE 835: VOIP DSP OPTION
501: SYSTEM TIMERS 836: VOIP GK OPTION
727: SYSTEM VERSION DISPLAY 833: VOIP IP TABLE
500: SYSTEM-WIDE COUNTERS 834: VOIP OPTION
808: T1 PARAMETERS 831: VOIP PARAMETERS
411: T1 SIGNAL TYPE ASSIGNMENT 224: WAKE-UP AA
761: TAX RATE SETUP 745: WARNING DESTINATION
856: TECH PROGRAMMING LOGS 704: WILD CHARACTER ASSIGNMENT
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