Samsung SM-R500NZKAXAC User manual

www.samsung.com
USER MANUAL
English (CA). 02/2019. Rev.1.0
SM-R500

2
Table of Contents
Getting Started
5 About the Galaxy Watch Active
5 Read me first
10 Device layout
10 Package contents
11 Galaxy Watch Active
13 Wireless charger
14 Battery
14 Charging the battery
15 Battery charging tips and
precautions
16 Wireless charging
18 Power saving mode
19 Wearing the Galaxy Watch Active
19 Putting on the Galaxy Watch Active
20 Band tips and precautions
20 Replacing the band
22 Turning the Galaxy Watch Active
on and off
23 Connecting the Galaxy Watch
Active to a mobile device
23 Installing the Galaxy Wearable app
23 Connecting the Galaxy Watch
Active to a mobile device via
Bluetooth
25 Remote connection
26 Using the Galaxy Watch Active
without a mobile device
27 Controlling the screen
27 Touchscreen
30 Screen composition
31 Turning the screen on and off
31 Switching the screen
33 Lock screen
34 Watch
34 Watch screen
34 Changing the watch face
35 Activating the watch always on
feature
36 Watch only mode
36 Notifications
36 Notification panel
37 Viewing incoming notifications
38 Selecting apps for receiving
notifications
38 Quick panel
45 Entering text
45 Introduction
45 Using the voice input
46 Using emoticons
47 Using handwriting input mode or
the keyboard

Table of Contents
3
85 Music
85 Introduction
85 Playing music
85 Importing music
86 Playing music with your Galaxy
Watch Active
86 Playing music with your mobile
device
87 Playing music without connecting
to a mobile device
87 Reminder
88 Calendar
89 Bixby
89 Introduction
89 Launching Bixby
90 Using Bixby
91 Setting the language
91 Weather
92 Alarm
93 World clock
93 Gallery
93 Importing and exporting images
94 Viewing images
95 Deleting images
95 Find My Phone
96 Find My Watch
97 SOS messages
98 Email
98 Galaxy Store
Apps and features
49 Messages
51 Phone
51 Introduction
51 Receiving calls
53 Making calls
53 Contacts
55 Samsung Pay
56 Samsung Health
56 Introduction
59 Daily activity
60 Steps
62 Floors
63 Calories
64 Exercise
71 Sleep
73 Heart rate
75 Stress
77 Food
79 Weight management
80 Water
81 Caffeine
82 Together
83 Settings
83 Additional information
84 GPS

Table of Contents
4
121 Find My Watch
122 Account and backup
123 Sync phone settings
123 Accessibility
124 About watch
125 About Galaxy Wearable
126 Watch faces
126 Discover
Using the Galaxy Watch
Active
128 Introduction
128 Using as a personal coach for your
health
128 Achieving your daily activity target
129 Managing stress and sleep quality
129 Experiencing enhanced exercises
130 Using as an intelligent planner
130 Checking out today’s information
131 Managing my daily life
133 Using dual clock when you are
abroad
133 Using a convenient reminder
Appendix
134 Troubleshooting
138 Removing the battery
Health and Safety
99 Settings
99 Introduction
99 Watch faces
100 Vibration
100 Display
101 Advanced
102 Connections
106 Apps
107 Security
107 Account
108 Accessibility
108 General
110 Battery
110 About watch
111 Connect to new phone
111 Connect to phone
Galaxy Wearable app
112 Introduction
114 Home
114 About watch
114 Payment
114 Galaxy Store
114 Samsung Health
115 Samsung Pay
115 SmartThings
115 Notifications
116 Apps
117 Widgets
118 Vibration
118 Display
119 Advanced
120 Add content to your watch
121 Send SOS requests

5
Getting Started
About the Galaxy Watch Active
The Galaxy Watch Active is a smartwatch that can analyze your exercise pattern, manage your
health and allows you to use a variety of convenient apps for making phone calls and playing
music. You can easily launch the various features with a simple tap and also change the watch
face to match your taste.
Connect your Galaxy Watch Active to your mobile device to expand your mobile device
experience, or use the Galaxy Watch Active by itself, without connecting to a mobile device.
Read me first
Please read this manual before using this device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, model
specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customize the
operating system may cause the Galaxy Watch Active or apps to work improperly.

Getting Started
6
•
Software, sound sources, wallpapers, images, and other media provided with this Galaxy
Watch Active are licensed for limited use. Extracting and using these materials for
commercial or other purposes is an infringement of copyright laws. Users are entirely
responsible for illegal use of media.
•
Default apps that come with the Galaxy Watch Active are subject to updates and may no
longer be supported without prior notice. If you have questions about an app provided
with the Galaxy Watch Active, contact a Samsung Service Centre. For user-installed apps,
contact service providers.
•
Modifying the Galaxy Watch Active’s operating system or installing software from
unofficial sources may result in Galaxy Watch Active malfunctions and data corruption or
loss. These actions are violations of your Samsung licence agreement and will void your
warranty.
•
Some functions may not work as described in this manual, depending on the maker and
model of the mobile device you connect to the Galaxy Watch Active.
•
You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the Galaxy Watch Active, displaying fixed graphics for extended periods may result in
afterimages (screen burn-in) or ghosting.
–
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and to turn off the touchscreen when not using the Galaxy Watch
Active.
–
You can set the touchscreen to turn off automatically when you are not using it.
Tap (
Settings ) on the Galaxy Watch Active’s Apps screen, tap Display
→
Screen
timeout , and then select the length of time you want the device to wait before
turning off the touchscreen.
–
To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, tap ( Settings ) on the Galaxy Watch Active’s Apps
screen, tap Display
→
Auto low brightness , and then tap the switch to activate it.

Getting Started
7
Maintaining water and dust resistance
Your device supports water- and dust-resistance. Follow these tips carefully to maintain the
water- and dust-resistance of your device. Failure to do so may result in damage to your
device.
•
Do not expose the device to water moving with force.
•
Do not use your device when you dive into the water, snorkel or try any water sports in
fast-flowing water.
•
If the device or your hands are wet, dry them thoroughly before handling the device.
•
If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the
device is exposed to other liquids, such as salt water, swimming pool water, soapy water,
oil, perfume, sunscreen, hand cleaner, or chemical products such as cosmetics, rinse it
with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow these
instructions, the device’s performance and appearance may be affected.
•
If the device is dropped or receives an impact, the water- and dust-resistant features of
the device may be damaged.
•
Do not disassemble your device. The water- and dust-resistant features of the device can
be damaged.
•
Do not expose your device to a dramatic change in air temperature or water temperature.
•
Do not dry your device with a heating machine like a hair dryer.
•
The water-resistant feature of the device can be damaged in a sauna.
•
Some features, such as the touchscreen, may not work properly if the device is used in
water.
•
Your device has been tested in a controlled environment and certified to be water-
and dust-resistant in specific situations and conditions. (Meets the requirements of
the water-resistance in a 50 m deep water as described by the international standard
ISO 22810:2010 and your device can be used in shallow water. Meets the requirements
of the dust-resistance as described by classification IEC 60529 IP6X.)

Getting Started
8
Precautions for overheating
If you feel discomfort due to overheating while using the device, stop using it immediately
and remove it from your wrist.
To avoid problems such as device malfunction, skin discomfort or damage, and battery
draining, a warning will appear on the device if it reaches a specific temperature. When the
initial warning appears, all device functions will be disabled until the device cools down to a
specific temperature.
If the device temperature continues to increase, a second warning will appear. At this time,
the device will shut down. Do not use the device until it cools down to a specific temperature.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Cleaning and managing the Galaxy Watch Active
Follow the points below to ensure your Galaxy Watch Active functions correctly and
maintains its appearance. Failure to do so may damage the Galaxy Watch Active and cause
skin irritation.
•
Prevent the device from being exposed to dust, sweat, ink, oil, and chemical products
such as cosmetics, antibacterial spray, hand cleaner, detergent, and insecticides. The
Galaxy Watch Active’s exterior and interior parts may be damaged or it could result
in poor performance. If your Galaxy Watch Active is exposed to any of the previously
mentioned substances, use a lint-free, soft cloth to clean it.

Getting Started
9
•
Do not use soap, cleaning agents, abrasive materials and compressed air when cleaning
your Galaxy Watch Active and do not clean it with the ultrasonic waves or the external
heat sources. Doing so may damage the Galaxy Watch Active. Skin irritation may be
caused by soap, detergents hand sanitizers, or cleaning agents left on the Galaxy Watch
Active.
•
Clean your wrist and band after exercising or sweating. Clean the Galaxy Watch Active
with freshwater, wipe it with a little rubbing alcohol and dry your Galaxy Watch Active
thoroughly.
•
When you remove sun block, lotion, or oil, use a soap-free detergent, then rinse and dry
your Galaxy Watch Active thoroughly.
•
If the Galaxy Watch Active’s band gets stained or contains any materials, wipe it with a
moistened soft bristle toothbrush.
Use caution if you are allergic to any materials on the Galaxy Watch Active
•
Samsung has tested the Galaxy Watch Active for noxious materials through internal and
external certificate authorities, including the test for all materials that contact with skin,
skin toxicity test, and the Galaxy Watch Active-wearing test.
•
The Galaxy Watch Active includes nickel. Take the necessary precautions if your skin is
hypersensitive or you have an allergy to any materials found on the Galaxy Watch Active.
–
Nickel: The Galaxy Watch Active contains a small amount of nickel, which is below
the reference point set by the Europe REACH regulation. You will not be exposed to
the nickel inside the Galaxy Watch Active and the Galaxy Watch Active has passed the
international certification test. However, if you are sensitive to nickel, be careful when
using the Galaxy Watch Active.
•
Only materials that observe the standards of the U.S Consumer Product Safety
Commission (CPSC), the regulations of the European countries, and other international
standards are used to make the Galaxy Watch Active.
•
For more information about how Samsung manages chemicals, refer to the Samsung
website (https://www.samsung.com/ca/aboutsamsung/sustainability/environment/).

Getting Started
10
Device layout
Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the Galaxy Watch Active, their images, and any available
accessories may vary, depending on the region or service provider.
•
The supplied items are designed only for this Galaxy Watch Active and may not be
compatible with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the Galaxy Watch Active before purchase.
•
Some accessories, such as the wireless charger, may not have the same water- and
dust-resistance certification as the Galaxy Watch Active.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change, depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.