SanDisk iXpand User manual

USER GUIDE
iXpand™ Flash Drive
Western Digital Technologies, Inc.
951 SanDisk Drive, Milpitas, CA 95035
Western Digital Technologies, Inc. is the seller of record and
licensee in the Americas of SanDisk® products.
©2018 Western Digital Corporation and its affiliates. All rights reserved

• Overview
• Connecting to iPhone or iPad
• App Overview
• Taking Photos and Videos
• Backup and Restore Files
• Backup Social Media Accounts
• Backup and Restore Contacts
• File Management
• Photo
• Video & TopReel
• Music
• Password Protection
• Sharing
• Drive Name
• Formatting
• Firmware update
Introduction
Getting Started
Applications
Device Settings
Troubleshooting & Support

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Instructional Icons
Warning
Information
Quick Tip

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Introduction
iXpand™ Drive Overview
The perfect companion for your iPhone or iPad, the iXpand lets you free up space on
your iPhone or iPad, back up your camera roll, and even watch videos straight from the
drive1. The flexible Lightning connector works with most cases and the USB 3.0
connector plugs into your Mac computer or PC, making file transfers quick and easy. The
drive also includes password-protection software to keep your sensitive files secure
across all your devices2. Take all the photos and videos you want—with the iXpand
you’re always ready to take more.
Free up Space Fast!
Free up space on your iPhone or iPad quickly and easily with the iXpand. Simply plug
in the Lightning connector and you can easily move photos, videos and other files off
your device and onto the drive. From there, you can transfer the files onto a Mac
computer or PC or keep them stored on the drive.
USB Connector
Lightning Connector

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Automatic Photo Backup
Set up the iXpand Drive mobile app to automatically back up your iPhone or iPad
camera roll anytime the drive is connected. No need to manually select which
photos to backup. Every time you plug it in, it does the work for you.
Watch your Videos on the Move
The iXpand Drive supports most popular video formats (.MP4, .MOV) via the
iXpand Drive app so you can store and watch videos straight from the drive via
your device3, making it a terrific travel companion. The iXpand Drive also
supports premium video formats (.MKV, .WMV, etc) via the TopReel app4.
Works with Most Cases
The iXpand Drive is designed with a flexible connector to plug directly into your
iPhone or iPad without having to remove your case.
USB 3.0 High-Speed Transfers
Plug the drive into your computer’s USB 3.0 port and you can transfer files in a flash
with read speeds up to 70MB/s5.
iXpand Mobile App
Available from the App Store, the iXpand Drive app makes it easy to manage your
photos and videos and also enables you to watch popular video formats3directly
from the drive.

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TopReel Mobile App
Available from the App Store, the TopReel app enables you to watch even more
video formats4on your iXpand Drive. TopReel is optimized for powerful streaming
options including subtitles, an elegant interface and super-smooth playback––a
beautiful compliment to your iXpand Drive.
Works with
iOS 10.0.2+, Windows Vista®, Windows® 7, Windows 8, Windows 10, Chrome OS,
Mac OS X v10.8 and higher
Please Note: Android devices are not supported.
iPhone compatibility URL:
www.sandisk.com/support/ixpandcompatibility
Specifications
Interface: Lightning and USB 3.0 connectors (one connector used at a time)
Operational Temperature: 0-35° C functional
Dimensions: 13 X 17 X 59mm
Microsoft® exFAT Support: For 128GB5 and above

Getting Started
Connecting to iPhone or iPad
Physical connection
Connect the iXpand Drive into your iPhone or iPad as shown in the figure below.

Installing the app
When you’ve connected the iXpand to your iPhone or iPad, you’ll be prompted
to install the companion iXpand Drive app.
1. On the screen, select “App Store”.
2. Install the “iXpand Drive” app from the App Store.

Applications
App overview
iXpand Drive app is the companion to your iXpand Drive. It has a very simple Home
screen, yet allows you to quickly access main tasks in the app or delve deeper into
more features through a set of quick action cards. These cards allow you to do
different tasks from the home screen.
The Home screen also contains a menu of common actions: “Copy Files, View
Files, and Back Up and Restore.

To access the quick action cards, press on the current one, or swipe through (left to
right). There are three possible actions you can take on the quick action cards.
1.To dismiss a card, swipe up on the card.
2. To reset all the cards, swipe down and select that option.
3. To get the last card deleted, swipe down and choose that option.

These cards provide quick access to tasks such as connecting your social media
accounts, updating your iXpand Drive, and viewing the remaining space on your
iPhone or iPad internal memory and iXpand Drive.
Taking Photos and Videos
Using the iXpand Drive App to take Photos and Videos will save the Photos or Videos
directly on to your Drive and save space on your iPhone or iPad.
1. From the Home screen, select the Photos icon
Select this icon to take a photo or video

2. Snap a Photo. Your Photo(s) will be stored directly onto the iXpand.
3. Take a Video. Your Video(s) will be stored directly onto the iXpand.

Backup and Restore Files
The Back Up and Restore selection from the Home screen will allow you to do several
tasks. Click on the “Back Up and Restore” option from the Home Screen. You will be
presented with a screen with the following options:
1. Back up & Restore Photo Library to the iXpand Drive
2. Back up your photos from Social Media to the iXpand Drive
3. Back up & Restore Contacts to the iXpand Drive
3 options presented: back up for photos/videos, social media, and contacts

Backing Up or Restore your Camera Library
You can back up your camera library to the iXpand Drive by setting up auto-back up
or manually back up as needed. Turn on Automatic backup by sliding the switch.
This option will also appear during the initial set up screens shown when you first
connect your Drive.
You can choose the Restore option to restore photos to your camera roll. For the
Backup option, the default folder is the Camera Backup folder on the iXpand
Drive). Note that the iXpand Drive will ask you for access to your photos the first
time. Choose OK to continue.
After the back up is completed, an option will pop up asking if you wish to delete the
copied photos from the camera roll of the iPhone or iPad to free up space.
Slide this switch to turn on Automatic backup

You can also pause the back up at any time by tapping on the pause button.
Backing Up may take longer than normal the 1st time. Once set up, only newly added
files will be copied to the iXpand Drive.
Note: A pop-up will appear if the initial camera Back up was unsuccessful. You can
change this by going into the iPhone settings screen and enabling the iXpand Drive
to access the iPhone photos.
If you have data on your camera roll of your iOS device and you have iCloud photo
library enabled on your phone, backups with the iXpand Drive may take longer than
usual during the initial backup process.
If iCloud photo library is enabled, we suggest that you use Wi-Fi so no data charges
are accrued.

You can prevent the iXpand Drive app from using cellular data by doing the following:
1. Go to your “Settings” on your iOS device
2. Tap on “Cellular”
3. Look for iXpand Drive
4. Toggle switch to disable
Additionally, to shorten backup times, you can disable iCloud from your phone and re-
enable iCloud after the successful backup.
You can disable iCloud by doing the following:
1. Go to “Settings” on your iOS device
2. Tap on Apple ID, iCloud, iTunes menu and tap on iCloud after
3. Tap on the Photos menu and toggle iCloud Photo Library to “off”
For more information about iCloud backup, click here.
Restoring Photos to your Camera Library
The iXpand Drive can be used to copy photos to a new iPhone. To Restore Photos
from the iXpand Drive to an iPhone or iPad, choose the Restore option. This will copy
the photos from the selected Source Folder to the camera roll on the iPhone or iPad.
The default folder is Camera Backup.
Warning: Photos with the same name will be duplicated to your Camera Roll when
Restored.

Back Up Social Media
The iXpand Drive can be used to back up your photos uploaded to popular social
media sites such as Facebook and Instagram. To backup these photos:
1. Connect the iXpand Drive to your iPhone or iPad, and open the iXpand Drive App.
2. Choose the Backup and Restore selection from the home screen.
3. Choose the Back Up Social Media option
4. You will be prompted to sign in to the social media account using your username
and password specific to those accounts.
You must authorize the iXpand App to access your social media account. The app
will then back up all the uploaded photos from your social media account.
Screen after you choose the “Back Up Social Media” option

5. The iXpand Drive App will find all the photos stored on the social mediaaccount
and ask to back them up.
6. Once you have connected a social media account, you can easily back it up by
clicking the “Back Up” icon as shown in the figure below.

Backup and Restore Contacts
Create a backup contact file and restore it when needed. This is particularly valuable
when moving to a new iPhone or iPad.
Backup
1 Select Backup and Restore > Backup and Restore Contacts/Calendar > Back up
2 Select the contacts to back up by clicking the dot next to it
3 Select Archive contacts at the bottom of the screen
Restore
1 Select Backup and Restore > Backup and Restore Contacts/Calendar > Restore

2 Select the contact file to restore
3 Select Restore at the bottom of the screen
Contacts with the same name will be duplicated when the restore option is
selected