Santos SANTOSAFE 37 Operating instructions

SANTOS: User and maintenance manual
98137 EN 3.2 - 02 2014 1 / 15 www.santos.fr
USER AND MAINTENANCE MANUAL
IMPORTANT: documents included in this manual to be kept:
•"CE" COMPLIANCE DECLARATION
•WARRANTY CERTIFICATE
Translation of the original version
Read the instructions for use before unpacking the appliance.
Coffee grinders - Fruit juicers - Mixers - Blenders - Drinks dispensers - Planetary mixers
Cheese graters - Ice crushers - Mincers - Vegetable slicers – Dough mixer
Moulins à café – Presse-fruits - Mixers – Blenders – Distributeurs de boissons –
Batteurs mélangeurs - Pétrin – Râpes à fromage – Broyeurs à glaçons – Hache-viande – Coupe-
légumes
MODELES DEPOSES FRANCE ET INTERNATIONAL
INTERNATIONALLY PATENTED MODELS
SANTOS SAS :
140-150 AVENUE ROGER SALENGRO
69120 VAULX-EN-VELIN (LYON) - FRANCE
PHONE [phone] - FAX [phone] -
E-Mail: [e-mail] www.santos.fr
KITCHEN BLENDER SANTOSAFE N°37

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CONTENTS
“CE” COMPLIANCE DECLARATION ..................................................................................3
SAFETY RULES..................................................................................................................4
INSTALLATION AND HANDLING....................................................................................4
DO NOT: ..........................................................................................................................4
ELECTRICAL CONNECTION:.........................................................................................5
1st TIME USE ..................................................................................................................5
RECYCLING THE PRODUCT AT THE END OF ITS SERVICE LIFE .............................6
DESCRIPTION OF APPLIANCE .........................................................................................7
USING THE APPLIANCE ....................................................................................................7
USING FOR THE 1st TIME:.............................................................................................7
Locking the jar clamping rod:........................................................................................7
Operation:.....................................................................................................................8
Stopping the appliance:................................................................................................8
Rotation speed: ............................................................................................................8
Mixing solid foods:........................................................................................................8
Ice:................................................................................................................................8
Making a mayonnaise:..................................................................................................8
CLEANING.......................................................................................................................9
MAINTENANCE.............................................................................................................10
Changing the coupling system: ..................................................................................10
Spare parts:................................................................................................................11
FAULT FINDING ...............................................................................................................11
The machine will not start:..........................................................................................11
The appliance stops following an overload:................................................................11
The motor runs but the blades do not rotate:..............................................................11
APPLIANCE TECHNICAL SPECIFICATIONS ..................................................................12
Electrical wiring diagram: ...............................................................................................13
220-240V 50/60Hz wiring diagram .............................................................................13
Figures ...........................................................................................................................14
WARRANTY CERTIFICATE ............................................................................................15
APPLIANCE IDENTIFICATION PLATE ..........................................................................15

SANTOS: User and maintenance manual
98137 EN 3.2 - 02 2014 3 / 15 www.santos.fr
“CE” COMPLIANCE DECLARATION
THE MANUFACTURER:
SANTOS SAS - 140-150, Av. Roger SALENGRO 69120 VAULX-EN-VELIN (LYON)
FRANCE
declares that the appliance intended for the professional market described below:
Description: MIXER
Type number: 37
complies with:
•the statutory provisions defined in appendix 1 of the European "machines" directive
n°2006/42/CE and the national legislation transposing it
•the statutory provisions of the following European directives and regulations:
oN° 2006/95/CE (low voltage directive)
oN° 2004/108/CE (EMC directive)
oNo. 2002/95/CE (RoHS directive)
oNo. 2002/96/CE (WEEE directive)
oN° 1935/2004/CE (regulation) relating to materials and articles intended to
come into contact with foodstuffs
Harmonised European standards used to give presumption of conformity with the essential
requirements of the above-mentioned directives:
•NF EN 12852+A1: 2010, Food processing machinery –Food preparation
equipment and blenders - Safety and hygiene requirements.
This European standard is a type-C standard as defined in EN ISO 12100. When the provisions of
this type-C standard differ from those stated in the type-A or B standards, the provisions of the type-
C standard override the provisions of the other standards. This standard provides the means to
comply with the requirements of the "machines" directive n°2006/42/CE, (see appendix ZA)
•NF EN ISO 12100 -1 and 2:2004: Safety of machinery - General principles for
design
•NF EN 60204-1: 2006 : Safety of machinery - Electrical equipment of machines-
General requirements
•NF EN 1672-2: 2005, Food processing machinery – Basic concepts – Hygiene
requirements
•NF EN 60335-1: 2013 : Household and similar electrical appliances. Safety.
•NF EN 60335-2-64 :2004 : Particular requirements for commercial electric kitchen
machines
Drawn up in VAULX-EN-VELIN on: 01/02/2014
Signatory’s position: CHIEF EXECUTIVE OFFICER
Signatory’s name: Aurélien FOUQUET
Signature:

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SAFETY RULES
At the time of use, maintenance or scrapping of the appliance, always ensure that the
following elementary precautions are adhered to.
Read the explanatory instructions in full
Keep this user manual
INSTALLATION AND HANDLING
It is prohibited to hold the appliance by the rod (1) or locking lever (2)
The appliance can be installed by one person alone.
For ease of use, you are advised to place the appliance on a table or work
surface to easily add the ingredients or to monitor the progress
(recommended height: 90 cm, to be adapted as required for the user).
DO NOT:
1. Plunge the base in water or any other liquid for reasons of protection against
risks of electrocution.
2. Use this applicable to blend, grind or emulsify anything other than foodstuffs
3. Pass the pits through the appliance. Remove the pits from fruits before
passing them in the appliance (e.g. mangos, apricots, peaches).
4. The appliance is not designed for processing frozen foods.
5. Do not insert solid ingredients into the mixer before switching it on.
6. Do not operate the appliance with the jar empty.
7. Do not remove the jar until the blades have stopped completely.
8. Never leave water permanently in the jar.
9. Neither a water spray or a pressure spray should be used for cleaning
10.Never attempt to change the blades with the jar on the base.
11.Be careful not to get burnt when preparing hot products. The surfaces of the
jar and lid may be very hot
12.Insert or store kitchen utensils in the jar.
13.Operate the appliance if the jar or a blade is chipped, cracked or broken.
Never use a jar if there is any play with respect to the blade.
14.It is forbidden to operate the appliance on a surface with a slope in excess of
10° relative to the horizontal plane. All 5 feet of the appliance must always
be resting on this surface.
15.Use of spare parts other than certified original SANTOS parts is prohibited.
!
!
Note: You will find it easier to understand the next few paragraphs if you refer to
the diagrams at the end of this manual

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16.use the unit with a damaged power cord. it must be replaced by an
authorized dealer or by SANTOS company, or by similarly qualified persons
in order to avoid a hazard.
17.The appliance must be unplugged before any intervention on it: cleaning,
general care, maintenance.
18.Connect several appliances to the same power socket.
19.Use the appliance outdoors.
20.Never place the appliance close to or on a source of heat.
21.This appliance is a professional machine designed exclusively for
professional use. It is not designed for household use.
22.This appliance is not designed for use by people (including children) whose
physical, sensorial or mental capacities are impaired or by people with no
experience or knowledge, unless they have been supervised or given training
in the use of the appliance beforehand by a person responsible for their
safety.
Supervise children to ensure they do not play with the appliance.
ELECTRICAL CONNECTION:
•The appliance's power supply is available in two single-phase voltages:
-100-120 V 50/60 Hz:
-220-240 V 50/60 Hz:
Line protection: the appliance must be connected to a standard 2 pole + earth socket. The
set-up must be fitted with a differential circuit breaker and a 16A fuse. Earthing of the
appliance is compulsory.
TAKE CARE:
•Before connecting the appliance, check that the mains electrical voltage is the same
as the voltage for your appliance. Its value is shown:
either on the identification plate under the appliance.
or on the identification plate on the last page of this manual.
•If the power cord is damaged, it must be replaced by an authorized dealer or by
SANTOS company, or by similarly qualified persons in order to avoid a hazard.
TAKE CARE: Check that the on / off switch (3) is in position “OFF”before
plugging the power cord in to the mains power socket.
1st TIME USE
Be careful not to get cut when handling the blades or cleaning inside
the jar.
!
!

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Thoroughly clean all parts in contact with the food.
Wash the following with a standard dish washing product: jars (6), lids (7), caps (8).
You are not advised to wash the lid seals (9) in a dishwasher.
RECYCLING THE PRODUCT AT THE END OF ITS SERVICE LIFE
This appliance is marked with the symbol of the selective waste sorting
system relating to waste electrical and electronic equipment. This means
that this product is covered by a selective sorting system in compliance with
the 2002/96/CE Directive (WEEE) - part relating to appliances for
professional use - so as to be either recycled or dismantled with a view to
reducing any impact on the environment.
For further information, you can contact SANTOS or your local dealer.
For the disposal or recycling of the appliance components, please refer to a specialist
company or contact SANTOS.
Electronic products not covered by a selective sorting system are potentially dangerous for
the environment.
The packaging material should be disposed of or recycled in accordance with regulations
in force.

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DESCRIPTION OF APPLIANCE
Mixer N° 37 is an electrical appliance designed to blend, grind and mix
different foodstuffs in the form of liquids, doughs/batters or solids.
The most common applications relate to the following preparations:
•COOKING: soups – cream soups - sauces - creams - mousses - purées - pâtés -
soufflés...
•DESSERTS: creams – stewed fruit - batters - milk-shakes - flans - mousses...
•DRINKS: fruit, vegetable cocktails - punches - syrups - sangria.
USING THE APPLIANCE
Do not operate the appliance with the jar empty.
USING FOR THE 1st TIME:
Locking the jar clamping rod:
For your safety, the appliance can only operate when the jar (6) is
closed by its lid (7) and correctly positioned on the base (4).
Push the handle (2) down to lock or then down again to unlock
the jar clamping rod (1).
When in the unlocked position (rod in top position), place the jar
closed by its lid on the base (4).
Push the handle (2) down to lock the jar (6) (rod in lower position).
Turn the rotary switch (3) to start up the motor and set the desired
speed.
!
1
7
6
4
2
3
15
Handle in
Locked position
Handle in
Unlocked position
2

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Operation:
The mixer must always operate with a minimum of liquid in the jar in order to drive solid
foods towards the blades.
Maximum speed with rotary switch: 15,000 rpm
Speed with PULSE button: 18,000 rpm
Stopping the appliance:
There are two ways to stop the appliance:
1. Turn the rotary switch (3) to "OFF" to stop the motor completely, then operate the
handle (2) to release the jar. Wait until the blades have stopped completely before
removing the jar from the base.
2. During operation at a set speed, push the handle (2) down to unlock the clamping rod
(1). This operation will stop the appliance without altering the speed adjustment.
Wait until the blades have stopped completely before removing the jar from the base.
Rotation speed:
The rotation speed of the blades must be adapted to the results desired and the type of
foodstuffs to be processed.
Mixing solid foods:
Dice up dry ingredients and insert them through the opening in the lid (7) when the
appliance is in operation.
Increase the size of the cubes according to the quantity of food already mixed or "puréed"
in the jar.
Ice:
Do not use the blades to crush blocks of ice.
Small ice cubes like those produced by the majority of automatic ice makers can be
crushed at low speed.
Making a mayonnaise:
Put all the ingredients in the jar except for the oil. During operation, remove the cap (8)
from the lid and add the oil a little at a time pouring it in evenly.

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CLEANING
Be careful not to get cut when handling the blades or cleaning inside the jar.
IMPORTANT:
•Stop the appliance and unplug the power cord from the
appliance.
•The appliance should neither be cleaned in a water spray nor
with a pressure spray
•The motor unit (4) must not be immersed in water.
•Do not use an abrasive sponge to clean the plastic jar (6).
•Do not hermetically close the jar when the appliance is stored away
(remove the cap (8) from the lid).
You are advised to clean the appliance as soon
as you have finished using it.
It will be easier to clean if you do not allow the
remaining scraps of food to dry.
For thorough cleaning, take apart the parts of the jar
(unscrew the jar (6) from the handle base (5)) and
wash them with hot soapy water, rinse and dry.
The base can be cleaned using a soft, wet sponge.
!
Unscrewing
10
6
5
7
9
8
7

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MAINTENANCE
Prior to carrying out any intervention on the appliance, it must be
disconnected from the mains without fail.
Changing the coupling system:
When changing the couplings, make sure you adhere to the position of each component:
•flexible coupling (11) on the motor unit
•rigid coupling (12) on the blade holder.
IMPORTANT:
Motor end:
Turn the screw (13) counter clockwise to remove the flexible coupling (11).
Blade end:
Turn the screw (14) counter clockwise to remove the rigid coupling (12).
REMARKS: for N°37 versions prior to 2012, screw (13) must be turned clockwise to
remove the flexible coupling (11).
!
Loosening direction of fixing
screw, motor end: counter
clockwise
Loosening direction of fixing
screw, jar end: counter
clockwise
14
12
11
13

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Spare parts:
IMPORTANT: use of spare parts other than certified original SANTOS parts
is prohibited
This machine requires no specific maintenance. The bearings are lubricated for life.
If any intervention is necessary to replace parts subject to wear, such as the couplings,
blades, jar seals, electrical or other components, please refer to the parts lists (see the
exploded view at the end of this manual).
For all spare part orders (see references in the exploded view at the end of the manual),
state:
the type
the appliance serial number and
the electrical specifications
given under the appliance.
FAULT FINDING
Identifying the cause of appliance stoppage with precision.
If the problem persists, switch off the power supply to the appliance (unplug the cord from the
mains socket) and call in the maintenance service or contact a SANTOS approved dealer.
The machine will not start:
•Check : the mains supply, the condition of the power cord
•To run the motor of the mixer the jar (6) with its lid (7) closed must be placed on the base
(4) and locked using the clamping rod (1).
•Check that there is no food that is too hard or big jamming the blades (10).
The appliance stops following an overload:
•If the motor stalls during operation, reduce the load, allow the appliance to cool down
for several tens of minutes.
•Check that there is no food that is too hard or big jamming the blades (10).
The motor runs but the blades do not rotate:
•Check the condition of the coupling system. If required, change the 2 parts at the
same time.
(see "maintenance” section)
!

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APPLIANCE TECHNICAL SPECIFICATIONS
Model
n° 37
Power supply voltage
(V)
220-240
Frequency
(Hz)
50/60
Motor
Input power
(W)
1550
Max. current
(A) 8
Speed
(rpm) 0 to 18000
2L jar capacity
(L)
2
4L jar capacity
(L)
4
Dimensions: Height
(mm)
566
Width
(mm)
220
Depth
(mm)
303
Weight: Net weight
(kg)
12
Packaged weight
(kg)
14
Noise: (2) L
pA
accuracy K pA = 2.5dB
(dBA) 66
(1) These ratings are given for your guidance. The exact electrical specifications of your appliance
can be found on the rating plate.
(2) Noise level measured in acoustic pressure of appliance loaded as per the standard ISO
11201:1995 and ISO 4871:1996.
Appliance placed on a work surface at 75cm from the floor. Microphone turned towards the
appliance at 1.6 m from the floor and 1 m from the appliance.
ITEM
Description
1
Clamping rod
2
Locking handle
3
Switch, speed adjustment
4
Motor unit
5
Jar handle
6
Jar
7
Lid
8
Cap of lid
9
Lid seal
10
Blade assembly
11
Flexible motor coupling
12
Rigid jar coupling
13
Motor coupling screw
14
Blade coupling screw
15
PULSE button

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Electrical wiring diagram:
220-240V 50/60Hz wiring diagram
MOTOR
Yellow
Red
Yellow
White
Blue
Black
White
ELECTRONIC CONTROL
UNIT
Knob
Speed adjustment
INTERFERENCE
FILTER
220-240 V ~
Brown
Black
White
Grey
Purple
Orange
Purple
Orange
Grey
White
Pulse
Brown
Black
Handle switch
Black
Brown
Black
White
Orange
Grey
Grey
Green/
yellow
Green/yellow
White
1
2

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Figures
5
2
1
3
9
7
8
4
6
10
15
10
6
5
7
9
8
7
Loosening direction of fixing
screw, motor end: counter
clockwise
Loosening direction of fixing
screw, jar end: counter
clockwise
14
12
11
13

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WARRANTY CERTIFICATE
WARRANTY
Since the 01.01.95, all our appliances comply with CE and possess the CE label. Our guarantee is
of 24 months from the manufacturing date mentioned on the descriptive plate, except concerning
the asynchronous motors (consisting of a rotor and a stator) which are warranted for 5 years from
their manufacturing date. Warranty is strictly limited to the free replacement of any part of origin
recognized by us as defective due to a defect or building default and identified as belonging to the
concerned appliance. Warranty does not apply to damages resulting from installation or use non-
complying with our appliance data sheet (user’s manual) or in case of an evident lack of
maintenance or disrespect of elementary security electric rules. It does not apply in case of regular
wear and tear. Any replacement of parts under warranty will be realized after return of the
defective part in our workshops, postage paid, supported by a copy of a conformity statement on
which appears the serial number of the appliance. Every appliance is equipped with a descriptive
plate conforming to the EC recommendations and of which a duplicate exists in the conformity
statement (serial number, manufacturing date, electrical characteristics …). In case of serious
damage judged repairable only in our workshops, and after prior consent from our departments,
any appliance under guarantee is sent by the Distributor, carriage paid. In case of repairs or
reconditioning of appliances not under guarantee, the round trip transport is payable by the
distributor. The parts and workforce are invoiced at the current rate. A preliminary estimate can be
supplied.
Coffee grinder not using SANTOS original burrs are not taken under guarantee. The warranty
conditions, repairs, reconditioning, of the espresso coffee grinder are the object of a specific note.
Our guarantee does not extend to the payment of penalties, the repair of direct or indirect
damages and notably to any loss of income resulting from the nonconformity or the defectiveness
of products, SANTOS's global responsibility being limited to the sale price of the delivered product
and to the possible repair of the defective products.
In case of revelation of an imperfection during the warranty period, the Distributor has to, unless a
different written agreement of SANTOS, indicate to his customer to stop any use of the defective
product. Such a use would release SANTOS of any responsibility.
APPLIANCE IDENTIFICATION PLATE
SPECIMEN
For all documents not supplied with
appliance.
Printed, Faxed, Downloaded