Satcube Ku User manual

Satcube Ku User Manual

Satcube Ku User Manual v2.0-2019
SATCUBE PROPRIETARY
Document number: Satcube Ku User Manual v2.0-2019
Release date: 9th December 2019
Disclaimer
The information provided in this manual is for information purposes only. This document is subject to
change without notice and may contain errors or inaccuracies. Make sure to acquire the most
current version from the distributor before using the equipment.
This document is a user manual for the Satcube Ku terminal. It is important to observe all safety and
transmission requirements listed in this document and to operate the Satcube Ku according to the
guidelines provided in this manual.
Any responsibility or liability for loss or damage in connection with the use of this product and the
accompanying documentation is disclaimed by Satcube.
Satcube is not responsible for the content in any translation or reproduction of this manual from any
other source.

Satcube Ku User Manual v2.0-2019
SATCUBE PROPRIETARY
Safety statements on batteries
To avoid unnecessary hazards, observe the following directions.
•Keep the battery packs away from fire.
•Do not disassemble, break or otherwise tamper with the battery packs.
•Do not drop the battery packs.
•Do not expose the battery packs to temperatures above 50 °C.
•Only use Lithium Ion battery packs that are supplied by Satcube.
In case of battery fault, contact Satcube support at www.satcube.com/customer-service/.

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Introduction 7
Contents and equipment list 7
System safety 8
Deploy and Power On 11
Accessing the Graphical User Interface (GUI) 13
Terminal Display Introduction and Navigation 13
Terminal settings and configuration 16
Terminal Alignment and Transmission 17
a) Security notice 8
b) Environmental limitations 8
c) Electricity precautions 9
d) Operational precautions 10
a) Deploy terminal 11
b) Deploy front support 11
c) Deploy antenna 11
d) Power on 12
a) Pointing Screen 13
b) Status Bar 14
c) Home Screen / Information Screen 14
d) Terminal Navigation 15
e) Button functionality 15
a) Profile selection 16
b) Terminal geolocation 16
c) Accessing the modem’s GUI to configure downlink frequencies 16
d) Recommended Configuration 17
e) Initiate Factory Reset 17
f) Cloud Check 17
g) Diagnostic Data 17

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Multiple Beam Configuration 20
Internet access 22
End transmission and power off 22
Cleaning and maintenance 23
Appendix 26
Manual for the terminal’s GUI 26
Troubleshooting 34
Technical specifications 37
a) Terminal Pointing 18
b) Pointing the Terminal 18
c) Maximizing Signal Strength 19
d) Transmission Criteria 19
e) Prepare for Transmission 20
f) Start transmission 20
a) Enabling WIFI and changing the password via the GUI 22
b) Connecting to Internet 22
a) End transmission 22
b) Power off 22
c) Stow the terminal 23
a) General guidelines 23
b) Cleaning the fans 23
c) Cleaning the protective vents 24
d) Cleaning the moving mechanical parts 24
e) Cleaning the interfaces and connections 25
f) Storage instructions 25
STATUS | SYSTEM 26
SETTINGS |CONTROL 28
SETTINGS | SATELLITE 28
SETTINGS | POSITION - WIFI 30
SETTINGS | NETWORK 31
SETTINGS | GENERAL –STATUS 32
ABOUT 33

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Integrated Modem 41
OpenAMIP 43
Embedded Network Topology 44
General terminal specifications 37
Interface 38
Battery pack 40
UHP-210 41
iDirect IQ200 42

Satcube Ku User Manual v2.0-2019
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Introduction
The Satcube Ku provides the user with an internet connectivity anywhere on earth, by connecting to
nearby geostationary satellites. It includes 1 hour on average transmit time standard plus offers
additional hot-swappable batteries, iDirect or UHP Networks modem, Wi-Fi, flat antenna, amplifier
(high efficiency GaN SSPA), upconverter, downconverter, heat pipe cooling system, positioning
system and all necessary user interfaces (graphical and connections) in one compact package. This
quick start guide is intended to help the operator with setting up and operating the terminal.
Troubleshooting and safety instructions are provided in order to aid the operator in safely handling
and maintaining the terminal.
Contents and equipment list
Table 1 Equipment list. *Additional hot swappable batteries are available for purchase
Designation
Units
Dimensions (mm)
Weight
Terminal
1
470 x 320 x 55
8 kg
Protective Case
1
550 x 400 x 250
Power cable
1
Batteries
1*
AC to DC converter
1

Satcube Ku User Manual v2.0-2019
SATCUBE PROPRIETARY
System safety
The following general safety precautions must be observed during all phases of operation to avoid
injuries or material damage.
a) Security notice
•Do not substitute parts or modify equipment
Because of the danger of introducing additional hazards, do not perform any unauthorized
modification of this product. If any unauthorized substitution of parts has been conducted the
warranty will be declared void.
b) Environmental limitations
•Wind strength
The Satcube Ku terminal should not be operated at wind speeds greater than 18 m/s or
40mph. The highest risk for the terminal to flip over is when the wind comes straight from
behind the transmission direction and the antenna is at an upright position.
•Temperature limitations
The Satcube Ku terminal has an operating temperature range of -20°C to
50°C.
To avoid risk of high temperatures, please avoid placing the terminal in
direct sunlight exposure.
•Presence of reactive substances
Do not operate the equipment in the presence of flammable gases, liquids,
fumes or equivalent.
•Water and dust
The Satcube Ku terminal is designed to endure rough conditions and is
IP65 rated (Ingress protection). See Figure 1 for a full explanation of different IP ratings and its
implications to condition limitations.

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c) Electricity precautions
•Keep away from live circuits
To avoid injuries, always disconnect power and discharge circuits before
touching them. User must not remove equipment covers or tamper
with electric circuits in any way.
Figure 1 Ingress Protection, IP, rating explanation chart. The Satcube Ku Terminal is rated IP65.

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•Keep cables away from water
Ensure that the power cable and other used cables are not placed in submerged conditions
or in areas where water could collect.
•Make sure AC power supply is grounded
If the equipment is connected to an AC power supply, the power
supply must be properly grounded in order to ensure safe operation.
•Only connect the equipment to protected network
The mains supply network to which the terminal is connected must
be protected by measures such as differentials and circuit breakers.
d) Operational precautions
•Lifting and carrying
The terminal user should always handle the
terminal with precaution and not lift with rapid
motions to protect against personal injuries or
equipment damage.
•Cable routing and trip hazard
Ensure that all laid out cables do not create any
trip hazards to personnel. Never place cables in
areas where people are expected to move.
•Antenna safety instructions
Use only manufacturer supplied
antenna. Radiation exposure is
calculated with respect to the
supplied manufacturer antenna.
•Keep a safety distance from the
signal aperture
At all times, make sure that an area
within a safety distance of the
terminal is cleared before starting
transmission to avoid radiation
damages. The required safety
distance depends on the antenna
elevational angle, the height of
personnel, possible bystanders or
other objects such as buildings and
trees. If the terminal is raised from
the ground or elevational angle is
Elevation angle
(degrees)
Safety distance
(meters)
0
81*
1
63
5
13
10
6
15
4
20
3
30
2
45
1
Figure 2 The user must always keep outside a safety distance
given by
L = 𝐻 − ℎ
𝑡𝑎𝑛(𝜽) during transmission to avoid injury. H=height
of object, h=terminal height above ground,
𝜽= elevation angle,
L=safety distance. See Table 2 for precalculated safety distances
for a common mode of operation.
Table 2 Minimum safety distance for different angles if
the Satcube Ku terminal is positioned 45 cm above the
ground and is operated by someone who is 185 cm tall.
*Calculated from the radiated effect of the antenna –
this is the minimum safety distance if the terminal is
directed directly at the user.

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increased the required safety distance decreases. The general formula to calculate the safety
distance is: L = 𝐻 − ℎ
tan(𝛉), see Figure 2 for explanation of the used variables. Table 2 shows
safety distances for the situation in Figure 2.
Deploy and Power On
a) Deploy terminal
•Unpack and position on a level surface. On rough
terrain, the optional tripod can be used.
•Ensure terminal has clear line of sight towards
satellite. A satellite finder app can be used to find
approximate locations of satellites.
b) Deploy front support
•The front support is stored underneath the terminal. Unfold it by holding the thin metal bar
and pulling it away from the terminal until it reaches its limit as in Figure 3.
c) Deploy antenna
•Release the latch on the front of the terminal according to Figure 4.
To unfold the antenna, simply hold the edge and lift it
up 30cm / 1 foot.
•The antenna is deployed and secured with the
adjustment wheels on each side of the front support.
•Viewed from the rear of the terminal, the wheel lock is
on the left-hand side of the terminal. The lock is
released by turning the left wheel counterclockwise
and engaged by turning it clockwise shown in Figure 5.
•The adjustment wheel on the right-hand side raises
and lowers the antenna. Pulling the lever behind the
wheel depicted in Figure 6 secures the terminal more firmly in elevation.
•Make sure that both the locking mechanisms are released before proceeding.
Figure 3 View from underneath the terminal
showing how the front support legs unfolds.
Figure 4 Latch on the front of the terminal.
Pull to release before unfolding.

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d) Power on
•To use mains power or to charge battery, connect DC adaptor
as guided by Figure 7.
•To use battery power, insert up to three batteries according to
Figure 8.
•A battery in the right-hand slot will be charged when the
terminal is connected to mains power.
•To turn on power, press and hold the red C-button seen in
Figure 9.
•Icons in the bottom left corner of the display show if batteries
are installed and their current power level. When connected to mains
power, the right most battery will show a charging symbol if a battery
is connected in this slot as illustrated in Figure 10.
Figure 5 Wheel located on left-
hand side of terminal. To
LOCK/UNLOCK, turn as shown.
Figure 6 Lock on right-hand side of the terminal. To SECURE in position, pull
the lever as shown. Locked position in the right picture.
Figure 7 Connection ports are located on the front of the terminal.
The DC power cable socket is located to the right. Ethernet and USB
ports are located to the left.
Figure 8 Battery ports are indicated with
orange arrows where the right most port
charges the battery if the terminal is
connected to a power source with the power
cable.
Figure 9 Press and hold the red C-
button to power ON.
Figure 10 Battery
symbols.

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Accessing the Graphical User Interface (GUI)
The GUI provides access to key functions, including starting/ending transmissions, enabling/disabling
WIFI and terminal configuration. The connection can be done to the terminals static IP or to terminal
dynamic IP assigned by modem DHCP. Using static IP way always works, dynamic IP is most
convenient it does however require the modem to be configured to use DHCP.
Static IP approach:
•To access the GUI, connect your computer to one of the Ethernet ports on the front left-
hand side of terminal shown in Figure 7. (NOTE: It is also possible to access the GUI with
your computer/phone wirelessly, but this requires access to the terminal’s WIFI
network).
•Set the IP of the connected computer to 192.168.222.217 with a netmask of
255.255.255.248.
•Open a browser and type in 192.168.222.219 as the URL. This will display the GUI
STATUS page.
Dynamic IP approach:
•Connect either to terminal WIFI or to ethernet using a cable to one of the Ethernet ports
on the front left-hand side of terminal shown in Figure 7.
•Check the terminals assigned IP. This is done by looking at the home screen on the
display seen in Figure 17 where the IP address is visible.
•Open a browser and type in the IP address found on the home screen as the URL. This
will display the GUI STATUS page.
Terminal Display Introduction and Navigation
The terminal display conveys a considerable amount of information to the user and is thus essential
to know what the meaning is behind the icons as well as the how to navigate between the different
screens.
a) Pointing Screen
In Figure 11 the pointing screen is
shown. The wheel to the left presents
the current Elevation difference, the
distance from current value to satellite
target value, with the big number in the
figure +7.0°. Underneath this value is
the current pointing value, currently
pointing with an elevation of 30°. To the
right in the figure the Polarization wheel
is seen. In the figure the pointing value is 0° and the offset to satellite is +97°.
Figure 11 Pointing screen with current pointing values for elevation and
polarization, the middle azimuth guidance with signal strength gauge
and terminal status bar in the bottom part.

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b) Status Bar
In the bottom row of Figure 11 the status icons are shown. In the
bottom left there are three battery indicators showing connected
batteries and their power level. In this picture there is one battery
connected that is fully charged. In Figure 12 the different battery
symbols are shown; no connected battery, connected battery with
corresponding charge level and the battery in the right most slot is
charged by the terminal when mains power is connected.
After the battery icons the WIFI and Ethernet status is shown. During
terminal startup both icons will be alternating flashing indicating that
both network and WIFI has yet to start. As flashing stops both interfaces
indicates being turned on. In Figure 13 the WIFI symbol has changed due
to the interface being turned off in the web GUI. To see how to enable
the WIFI please consult Appendix A, Manual for the terminal’s GUI.
After network status the terminal link
status is shown. The first icon
symbolizes the terminal then a globe on
the right side symbolizes the hub side or
the internet. In between these symbols
there can be dots, dots with a cross or
arrows. Dots means that the terminal has started communication with modem. Dots with a cross
means that this communication might be hindered. Modem being turned off, having the wrong Ip or
OpenAMIP is not correctly configured. An arrow from globe towards terminal icon is an indication
that there is a receive lock in the modem. An arrow going from terminal towards globe means that
transmission has been started. If the globe turns green, the terminal has established a connection to
internet through the built-in cloud check. The different figures are shown in Figure 14.
In the last box of the status bar in the bottom
right the terminal transmission status is shown.
In Figure 11 the default status, transmission
turned off is displayed. The transmission status
can be changed in two steps. The first step is
shown in Figure 15 where the terminal user has
approved transmission but where all the
criteria has not yet been fulfilled in order for
the terminal to allow transmission. In Figure 16 the terminal is currently transmitting. All the criteria
for transmission have been fulfilled. See the safety instruction for how to safely operate the terminal.
c) Home Screen / Information Screen
In home screen shown in Figure 17 following information can be found:
•Terminal location in GPS coordinates, latitude and longitude.
•Satellite Profile currently active. Either OpenAMIP profile or manual profile.
Figure 12 Shows the different
battery symbols. No battery
connected, battery connected with
charge and battery connected and
charging
Figure 13 Network status
showing WIFI turned off.
Figure 14 Connection established to modem in the left picture, terminal receive
lock in the middle picture, terminal also transmitting with an established
internet connection to the right.
Figure 15 Transmission has
been approved by user,
pointing or other criteria for
transmission not yet fulfilled.
Figure 16 Terminal transmit is
turned on and led on top of
antenna is on. Warning: See
the safety instructions for
operating terminal.

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•Satellite position the current
profile has active.
•Satcube terminal IP where web GUI
can be reached for when using
automatic acquisition of IP. Usually
WIFI.
•Last part shows Current software
version or an indication if a new
software update is available. In
Figure 17 the current software of
the terminal is seen 0.5.12 and by
pressing OK button a new software
update can be downloaded.
d) Terminal Navigation
•Proceed from waiting for GPS acquisition screen
oRight arrow button
•Show C/N or RQ value on screen
oWhile in pointing screen press up arrow
•Move to Home screen / Information screen
oClick the home button (blue house) or right arrow. Click left arrow to return to
pointing screen
e) Button functionality
Buttons described below can be seen in Figure 18.
▪White Cog: Long press turns on/off transmission.
▪Blue House: Brings user to home screen.
▪C: Long press turns terminal on and off. Short press clears
pointing data.
▪OK: Long press initiate beam switching procedure. Short
press is used to agree to dialogs.
▪Up / Down arrow: Short press shows / hides C/N and RQ value in pointing screen. Changes
satellite profile when in home screen.
▪Right / Left arrow: Short press switches between home screen and pointing screen.
▪Holding Left arrow on terminal startup initiates terminal factory default settings.
Figure 17 Home screen showing useful information.
Figure 18 Terminal buttons.

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Terminal settings and configuration
To function properly, the Satcube Ku terminal needs to know its own position and information about
the satellite to which it will connect. All satellite details are stored in profiles which the user can
switch between using the GUI or terminal display.
a) Profile selection
This can be done in one of two ways:
i. Terminal display
•Use the left/right buttons to navigate to the
PROFILE selection screen seen in Figure 19.
•Use the up/down buttons to select desired
profile.
ii. Graphical User Interface (GUI)
Go to SETTINGS. Under SATELLITE, choose the
desired profile from the dropdown PRESET menu.
A new profile can be created if required shown in
Figure 33.
b) Terminal geolocation
•The terminal will use its built-in GPS to automatically acquire its coordinates.
•If the coordinates are not updated automatically, open the GUI, go to SETTINGS, then scroll
down to POSITION. Tick the MANUAL SETTING checkbox and enter the terminal’s latitude and
longitude in the selected format (decimal or deg/min/sec) as seen in Figure 34.
•Press SAVE to apply the settings.
c) Accessing the modem’s GUI to configure downlink frequencies
•Connect your computer to either of the two Ethernet ports described in Figure 7.
•Set the IP of the connected computer to 192.168.222.217 with a netmask of 255.255.255.248.
•Open a browser and navigate to the modem’s GUI homepage by entering its IP address as the
URL.
•The modem by default has IP address 192.168.222.222. It should always have this IP to be
able to communicate with the terminal embedded system.
Figure 19 PROFILE selection screen on the terminal
display.

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d) Recommended Configuration
For the terminal to work as intended and to provide optimal user-experience the following
configuration should be made.
•Set embedded modem to 192.168.222.222
-Crucial to all terminal to modem communication. Services like OpenAMIP and SNMP will
be able to send over configuration data and link information such as C/N values.
•Enable DHCP in modem, activate automatic IP acquisition in terminal.
-Done to allow the user to browse the web GUI from the IP shown on terminal display.
-Allows the terminal to connect to Satcube web service which enables terminal software
upgrades, connectivity confirmation, enhanced customer support and troubleshooting.
-Simplifies the configuration process.
e) Initiate Factory Reset
A factory reset of the terminal from a powered off state by turning on the terminal by clicking the red
C. Directly after clicking the red C hold down the left arrow button. Keep holding down the button
until the terminal has restarted.
f) Cloud Check
Cloud check is a feature where the terminal tries to connect to a Satcube server to verify the satellite
link’s internet connection. This info is then passed down to the user on the display as a pop up. It also
changes the globe icon on the display in order to indicate the terminal is connected to internet.
During the connection to the server information if a new software version is available to the user as
seen in Figure 17.
Terminal has Cloud Check enabled by default and only works if the Satcube terminal has been given
an internet enabled IP address from the modem.
g) Diagnostic Data
At first start-up the terminal will ask the user if it agrees to share diagnostics data about the unit to
Satcube. If the user agrees the terminal will when an internet connection is established send over
anonymized data that only is used to improve the product and not used to track the user. For the
best user experience this is recommended to be switched on. It will not impact system performance.
Terminal Alignment and Transmission
The Satcube Ku display has an intuitive guide to ensure the terminal is aligned correctly and
maximum signal strength (C/N) is obtained.

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a) Terminal Pointing
•Correct pointing depends on three
elements; Azimuth which is changed
by rotating the terminal base,
Elevation which is changed by
altering the upwards/downwards
angle of the upper part and
Polarization which is changed by
rotating the upper part. The
required values are calculated from
the information provided by the
satellite profile.
•Use the buttons to navigate to the
POINTING screen to view these as
can be seen in Figure 20.
b) Pointing the Terminal
The Satcube terminal is pointed manually by the end-user in the different ways according to Figure
21.
•AZIMUTH: rotate the base of the terminal.
On rough surfaces, lift the terminal slightly before rotating.
•ELEVATION: use the adjustment wheel on the right-hand side of the terminal.
Large adjustments can be made by manually raising the antenna (as with initial deployment -
see section 4). To fine tune the elevation angle, either lightly tighten the lock on the left side
or pull the lever on the right side, seen in section 4 c), then use the right adjustment wheel.
•POLARIZATION: rotate the antenna by hand. Lock in position using the nut.
Figure 20 POINTING screen with current difference or offset from
the absolute pointing value (0.0 for Elevation and Polarization both)
in the middle of the two circles. The current value is the smaller
number in the circles. Azimuth is aligned within the two bars on top
of middle circle.
Figure 21 Terminal positioning angles. From left to right: Azimuth, Elevation and Polarization.

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c) Maximizing Signal Strength
Elevation and Polarization sensors are not susceptible to interference, but disturbances in the local
magnetic fields do affect the Azimuth compass. Therefore, users should first set Elevation and
Polarization to within 0.2° of the correct value and then sweep the Azimuth to find maximum signal
strength. If the terminal support surface is not level, fine tune the Elevation and check the
Polarization again after Azimuth adjustment. Step by step instructions:
•Position the terminal to within 0.2° of the correct value for Elevation and Polarization and
within 2° for Azimuth. Lock the adjustment wheel in position. If correctly positioned, a C/N-
value should read visible, the azimuth gauge should be partially filled as seen in Figure 20.
•To optimize signal strength, rotate the terminal slowly from side to side (as described in
section 6b) above. Watch how the C/N value and the level inside the azimuth gauge change
during the sweep (higher C/N and higher white bar equals stronger signal). Carefully tune the
azimuth until signal is maximized.
•Fine-tune elevation to further maximize the signal if possible. As the terminal is rotated in
azimuth the elevation will change unless the surface is completely flat. Due to most surfaces
are not perfectly flat or level this has to be done in order to point the terminal correct.
•If the previous steps were done properly the signal strength is now maximized, and the
terminal is ready for transmission.
•Troubleshooting:
If the C/N-value is zero for every position during the sweep above, do one of the following:
i. Focus on maximizing the RQ value shown on the right during the sweep instead of
the C/N value, since this also indicates signal strength.
NOTE: the RQ value, stands for Receive Quality, comes from the terminal´s built in
receiver. It is related in the same way as C/N which means this value can also be
maximized when there is no C/N.
ii. Access the modem’s GUI as described in appendix A. In the modem’s GUI, find the
location which displays either a C/N or an SNR value. Rotate the terminal as described
above to maximize the displayed C/N or SNR value. Further instructions for using the
modem’s GUI are provided in the appendix and in the modem manufacturers
manual.
d) Transmission Criteria
There are a couple of different criteria for the terminal to allow transmission. If any of these have not
been fulfilled the terminal will not be allowed to transmit.
•RQ value above the default of 1.
oThis value can be changed by going into the terminal web GUI settings as this value
will change depending on what carrier is pointed to.

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Criteria is set to make sure terminal has been pointed correctly before transmission.
•If OpenAMIP is configured terminal requires the permission from modem to allow
transmission with the L 1 1 criteria. For more information about the L 1 1 criteria please
consult the OpenAMIP documentation.
•Polarization value is pointed to within 0.5 degrees of target value.
•Elevation value is pointed to within 0.5 degrees of target value.
•No alarms are currently present.
•User approval of transmission. Given by turning on transmission.
During transmission the following will also on top of the above described requirements disable
transmission:
•RQ hastily dropping compared to a running average.
•RQ dropping significantly over a longer running average.
e) Prepare for Transmission
Before starting the transmission, make sure the area in front of the
terminal is clear to avoid radiation damage. Follow the safety
instructions described in chapter 3, System safety. When transmission
is turned on a hazard symbol is shown in the display, the hazard
symbol can also be seen in Figure 22.
f) Start transmission
i. via the terminal controls
Hold down the white gear button as can be seen in Figure 18.
NOTE: The radiation hazard symbol on the terminal display indicates when the terminal
transmission is turned ON.
ii. via the GUI
Go to SETTINGS. On this page
you will find a toggle button to turn the transmission ON/OFF described in Figure 31.
Multiple Beam Configuration
•OpenAMIP: Is the terminal to modem communication protocol. GPS and user commands are
sent to the modem and terminal receives satellite position and frequency information.
Figure 22 Hazard symbol,
instructing of a safety
distance of 15 ft in front
of the antenna.