Satir CK350-W User manual

CK350-W
User’s manual
Trademark Acknowledgments
•SATIR is a trademark of SATIR Ltd.
•Other names and products not mentioned above may be registered g
trademarks or trademarks of their respective companies.
Copyright © 2017 SATIR Ltd. All rights reserved.
Monitoring IR Camera

Thank you very much for the selection of our company's products,
please read the user manual fist.
Copyright statement:
This copyright of this manual belongs to GuangZhou SAT infrared
corporation (SATIR), without permission, any organization or
individual shall not copy, reproduce all or part of the contents.
SAT reserves the right to change the functions and configurations of our products
without prior notice
Any questions please contact us or our legitimate dealers.
You can visit our website www.satir.com to learn about our latest
products and news.

Read first 1
Introductions 4
Parts introduction 5
Equipment installations 6
Devices connection 15
Remote landing 16
WEB setting 20
Software Setup 34
Troubles Shooting 37
Appendix Performance parameters 39
3

1
1.1 safety precautions
1.1.1 Warning
1、Before the installation and using of infrared thermal imaging intelligent
monitoring system CK350-W, please read the user manual carefully,
and properly keep for future use.
2、Should abide by the user manuals for all warnings; comply with all
instructions.
3、Use only the recommended power accessories, use of power sources
not expressly recommended for this IR camera may lead to
overheating, distortion of the IR camera, fire, electrical shock or other
hazards.
4、Do not attempt to disassemble or alter any part of the equipment that
is not expressly described this guide
5、Please use the provided type of power supply voltage , if the voltage
of the installation location is not clear, contact us.
6、Avoid fire or electric shock , do not let the PTZ overload .
7、Stop operating immediately if it emits smoke or noxious fumes.
Failure to do so may result in fire or electrical shock. Immediately turn
the IR camera’s power off, remove the IR camera battery or unplug the
power cord from the power outlet. Confirm that smoke and fume
emissions have ceased.
8、Stop operating immediately if it is dropped or the casing is damaged.
Failure to do so may result in fire or electrical shock. Immediately turn
the IR camera’s power off, remove the IR camera battery or unplug the
power cord from the power outlet.
1 Read first

2
9、when cleaning the thermal imager, first disconnect the power supply,
wipe with a damp cloth. Do not use substances containing alcohol,
benzene, thinners or other flammable substances to clean or
maintain the IR camera
The use of these substances may lead to fire.
10、Do not handle the power cord if your hands are wet
Handling it with wet hands may lead to electrical shock. When
unplugging the cord, ensure that you hold the solid portion of the plug.
Pulling on the flexible portion of the cord may damage or expose the wire
and insulation, creating the potential for fires and electrical shocks.
11、Do not install the camera on unstable frame or wall, otherwise
it will lead to human damage.
12、In case of the following circumstances please immediately
contact our company:
a. Power supply line or control line breakage.
b. Using the wrong types of power or voltage.
c. . Falling or casing damage
d. abnormal performance of Products
e. operation according to the user's manual still not work.
Warning: Do not trigger the laser pointer in human or animal eyes. Exposure
to the laser produced by the laser pointer may damage eyesight.
1.1.2 Notice
1、In the transport, storage and installation process, prevents the pressure,
vibration and water immersion, otherwise it will cause equipment damage.
2、If you want to change the installed thermal imager position, please make
sure that the power is off before moving or reinstall the thermal imager.
3、Please install equipment in good ventilation condition.
4、If thermal imager is not working properly, please contact the supplier, do
not in any way to remove or modify thermal imager. For unauthorized
modification or repair the resulting problems, manufacturers do not assume
responsibility.

3
5、Thermal imager installed outdoors, should take effective waterproof,
damp proof, dust proof measures such as: Immersion, head of the waterproof
connector must be tightened.
1.2 In order to avoid failure
Read on to learn about preventing malfunction of IR camera :
Avoid Condensation Related Problems
Moving the IR camera rapidly between hot and cold temperatures may
cause condensation (water droplets) on its external and internal surfaces.
You can avoid this by placing the IR camera in the plastic case (bundle) and
letting it adjust to temperature changes slowly before removing it from
the case.
If Condensation Forms Inside the IR Camera
Stop using the camera immediately if you detect condensation. Continue
to use may damage the IR camera. Wait until moisture evaporates
completely before resuming use.
Long term storage
If intended for long-term use of thermal imager, please put the imager placed
in a cool dry environment
1.3 Warranty and technical support
Warranty and other customer service method, please refer to the warranty
card included.

4
The intelligent monitoring system (CK350-W), which consists of all-weather
IR monitoring cameras and corresponding network of computers. With
advanced data compression and network transmission technology, common
functions such as camera settings, over-temperature alarm, auto-video
recording and much more can be adjusted remotely via a standard Ethernet
network cable.
It can be configured as a stand-a-lone monitoring system or can also be
incorporated into existing site systems which have an online monitoring system
2 Introductions
Application

5
Appearance and interface
Front View:
Bottom View:
Thermal camera
Mounting
P
ower input and
RJ45 interface

6
4.1 confirmations before installation
Based on the transportation safety considerations, thermal imager is
mainly divided into infrared monitor and platform part two, divided into two
boxes. Before installation please pay attention to the following matters.
4.1.1 Parts confirmation
Open the packaging box, confirm the following parts, if lack, please
contact the supplier.
Product
Accessories
Quantity
Remarks
Thermal
imaging
surveillance
systems
User's manual
1
Allen wrench（3mm）
1
Use for fastening PTZ
M6X12
2
Use for fastening Camera
M8X25
4
Use for fastening PTZ on
the pallets
M8 Nut
4
CD ROM
1
Used to install the
software
Cable
1
When opening the package, please note the original packaging materials.
※Note: The non- original product packaging materials may lead to accidental
damage in transit , resulting in additional costs .
4.1.2 External protection device confirmation
The recommended installation order is: 220V power ----- regulator -----
SPD IN ----- SPD OUT ----- transformer ----- camera.
4 Equipment installations
Installation of monitoring systems

7
4.2 Installation personnel requirements
1. The user has been completely read the entire manual.
2. With the basic knowledge and skills of low-voltage wiring and
low-voltage electronic circuit wiring .
3. Has the qualification certificates of the CCTV system installation
and maintenance work. And has the qualification certificate of related work
(such as aerial work, etc.)
※Note: In order to ensure the safety of the installation and operation, the
personnel do not have the qualification requirements shall not disassemble the
PTZ.
4.3 Verification of installation space and installation
location
For security, the mechanical connection and connectors used to support
the head must be able to withstand a sufficient load , the selected installation
location must be a solid non - shedding phenomenon to ensure that the bracket
on the wall rather than the surface coating material .
Note: 1、the installation space : Make sure the installation site has enough
space to accommodate the product and its installed components .
2、it is necessary to confirm that the product installation department
should withstand at least two times the total weight of the monitoring system
for safety reasons, it is recommended to bear the weight of 25kg or more.

8
4.4 Installation Tools
Flat-blade screwdriver Hex Wrench（3mm）
Wrench（8〞） Phillips screwdriver（小）
4.5 Cable
Select the cable according to distance :
4.5.1. Network Cable
ANSI/EIA/TIA-568A/BandISO/D used to run10M/100Mbps Ethernet over
unshielded Category 5 or Category 5 twisted pair cable.
4.5.2. AC24V Power cord
Use the power cable enough to withstand the load, following data are
available.

9
Note: According to the power of the system and other accessories, it is
recommended that users use at least 100W power AC24V power cord , wiring
harness when installing select on table content to deepen part of the
requirements for power cord advise clients to construction , please refer to the
table .
4.5.3 Video cable (for customized version)
75Ω impedance, total copper, 95% preparation of copper mesh shield
coaxial cable. The following models with transmission distance data for
reference:
75-3,about 220m，SYV75-3-220 75-5,about
300m，SYV75-5-300
75-7,about 450m，SYV75-7-450
4.5.4 RS-485 Communication cable (for customized version )

10
Use shielded twist pair, must be effectively connected to GND, When
using bare wire diameter 0.56mm shielded twisted pair , the following baud
rate and transmission distance data for reference:
2.400，about 1,800m
4,800，about 1,200m
9,600，about 800m
4.6 start installation
4.6.1 PTZ installation instructions
Note:
1. Cable outlet 1
2. Cable outlet 2 3. Screws (4X)
4. Cable outlet 3
4.6.2 Installation of infrared detector
1. Unscrew the 4X screws of the Pic3. And take out the base plate;

11
Note：Unit mm
4.6.3 Variable-speed PTZ and fixed supports after installing the detector, use
M8X45, φ8 flat pad,φ8 spring washers and M8 nut head to fix PTZ and bracket
。
Note：Unit mm
The size of base plate

12
4.6.4 Connect wiring
1. System connection, connection ports as shown in figure
2. To protect the lightning, the pan-tilt should be connected to ground.
Please follow the next steps to connect pan-tilt to ground.
1. Unscrew the two M3X8 cross screws and take out the connected
board.
※Note: A carefully remove the wiring board.
B Must operate in power-down mode.
M3X8 cross screws

13
oard
2. Use two outlet port protection to avoid water or moisture
3. Connect the external cable
Connected Board

14
4.
Definition:
No.
Definition
No.
Definition
1
Ground
6
Alarm
2
AC24V
7
RS485 Ground
3
AC24V
8
Video core
4
RS485B
9
Video Ground
5
RS485A
Note：
1. When connect PTZ power line (AC24V) to power line inside the
distribution box, must welding, and wrapped with waterproof tape. After
connecting the wiring harness please detect the short circuit.
2. PTZ lightning line (Olivine wire) must be grounded with the earth, the
earth resistance < 4 ohms.
3. Check the crystal head and self-locking to ensure connection is reliable. 4.
Use shielded twisted-pair to connect RS-422 / RS-485 port , the shield
should be effectively connected to the signal GND, if not, may interfere
the communication or video work .
5. Please use the standard video cable to connect the video port , in order to
ensure the normal video signal .
Connected Board

15
1. Please use the two with a standard RJ45 crystal connector cable, the
thermal image monitoring system network interface connected to the
router or switch. Then will the router is connected to the computer
network.
2. Power line and an external power supply is connected, after connecting,
when energized, PTZ will check once, if the test is successful, the console
will remain in a fixed position. Only when self is completed, can be to the
pan-tilt other operations. For example: testing the basic normal
movements.
Note: because the tilt circuit capacitance discharge phenomenon, so the
head off after 1 minute can again be energized, otherwise the platform
will likely identify cut-off process.
5 Devices connection
Connect thermal imager

16
You can use the IE browser to directly access the thermal imager . If your
computer has installed monitoring software , you can also use it to access the
thermal imager .
6.1 WEB services
6.1.1 Preparation
1. The original IP address of the camera is 192.168.1.2, Subnet
mask 为255.255.255.0，Set the IP address of PoE router as 192.168.1.XXX
(XXX should be different to camera).
2. Under WINDOWS follow the steps Start → run → command to
open the Command Prompt window , type in "Ping 192.168.1.2", if not show
"Request time out", it indicates that the start is successful.
3. The thermal video needs an ActiveX controls and plug-ins to be
displayed by IE.
1. Open the IE browser, choose the “tools” menu and choose the “Internet
options” and then the Internet options dialog box is open.
6 Remote landing
Connect PC

17
2. In the Internet options dialog box, choose the “security” label, and then in
the security level for this zone click the “custom level” bottom, then the
security settings box is open.